MikeStammer
No prison can hold me
Premium
join:2002-12-26
Aurora, IL
| Comcast...no thanks
Comcast...thank God i dropped them and went with SBC. No comparison as far as uptime, stability and reliability. SBC kicks the crap out of Comcast 7 days a week and twice on Sunday. I am no SBC fanboy either. The proof is in the pudding. Check out the Ameritech forum here. The techs there WANT you to get a hold of them so they can fix your problem. They listen to you if you have tried certain things and don't want to just follow some cookbook guide in front of them. These are SBC sanctioned people to boot. Comcast has never gone to these lengths. This, along with all the trouble in the entire Chicagoland area, is why I switched. If SBC DSL is available in your area, check it out. You wont be sorry.
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Mike Stammer |
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Mellow
Premium
join:2001-11-16
Salisbury, MD | comcast small business pro package
anyone had any problems with caps using the business package yet? |
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armyrebel4
Dream Chaser
Premium
join:2002-01-08
Springfield, IL |  Just want to say a few things....
Beware what you say, back up what you say, and keep up the good work....  |
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Goober
Premium
join:2000-12-17
Naperville, IL
 ·Comcast
·WOW Internet and C..
| reply to MikeStammer
Re: Comcast...no thanks
Check out Wideopenwest too, if available. At least for now, they've been doing a good job in listening and satisfying their customers.
How long they will remain that way, with Comcast leading the way to shittiness, I don't know. But, I had at one time thought about switching to Comcast from WOW a few weeks ago, and no longer consider it an option.
Really, the term Commycast is the appropriate one -- we can't tell you what the rules are, but just follow them or be banished.
Good business model . . . |
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Speedy8
Premium
join:2002-08-22
Alliance, OH
clubs: | SBC
All I have to say is I love SBC. |
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downstreamer
join:2001-12-18
Paron, AR
| Who determines need?
"We make whatever bandwidth they need available to them."
Does Comcast determine what each customer needs and anything over..well, tough stuff? Hail the all knowing Comcast. I just hate it when some want to decide what others need.
Why don't they be up front and give their customers some rules. Is that asking too much?
I use DirecPC for my "broadband?" but we encounter the same type of problem with the FAP (Fair Access Policy). The provider knows the limits but he's not telling. |
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joebear29
join:2003-07-20
Alabaster, AL
| Advantage DSL?
If the other Cable Providers follow Comcast and the DSL Providers follow SBC, and DSL has no limits, I could see that as a major marketing tool for the DSL firms.
Even if only 1 percent of users ever hit the fuzzy limits, to Joe Consumer "unlimited broadband" sounds a lot better than limited broadband. Of course, if they did that the DSL providers best not then limit their bandwidth in the future. It will be interesting to see what happens. |
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SRFireside
join:2001-01-19
Houston, TX
| reply to Mellow
Re: comcast small business pro package
I would think the business services would have specific and definable limits, if any. Telling Joe Broadband he is using too much bandwidth and not being specific is one thing. Joe is just a residential customer after all. However businesses need to know what they are getting for their bandwidth dollars and will go to the provider that tells them. If Comcast has any sense whatsoever I would think things are a lot different with their business customers.
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Love Science Fiction? www.spacestationzoom.com |
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Speedy8
Premium
join:2002-08-22
Alliance, OH
clubs:
| reply to joebear29
Re: Advantage DSL?
Yeah, I switched to SBC partly due to capping, even though roadrunner hadn't started yet in my area. SBC has such good deals for the speeds now that I jumped ship before caps came to my area. I'm happier anyway, I get better speed, latency, and reliability now, even if I am paying more since I have the 6Mbit package.
Just say NO to caps! |
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Brianv5
Low Level Functionary
Premium
join:2001-01-20
Keyser, WV
| Competing markets
When both services are in the same area, I can see where they'll try to out do each other.
When they own a market, they can do whatever they want, where are you going to go?
Its nice to have choices!
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Anything can be tweaked! |
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Speedy8
Premium
join:2002-08-22
Alliance, OH
clubs: | Exactly. I was stuck using roadrunner for 6 years and the quality/value of the service dropped every year since 1997. Finally this year DSL became available and I couldn't be happier now. It's nice to have choices. |
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gballard
join:2001-11-07
Saltillo, MS
| It's a matter of availability for me...
I am quite content with Comcast HSI at this point. Have only had one minor 20 minute downtime so far. Living here in the "technological blackhole" also known as Northeast Mississippi...we don't have a lot of options. I have been using dialup since 1995 and had been praying for broadband. There are some parts of town that can get DSL from BellSouth...but BellSouth doesn't seem to be in a big hurry to make it widely available. I was one of the test installs for Comcast HSI when it became available and I have been extremely happy with it so far. If other options were available I might consider it...but I will take what I can get at the moment. |
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93254336
Weapons Of Masturbation
Premium
join:2001-10-20
| Goodbye Comcast, Hello Verizon DSL...
Awhile ago, I convinced my sister to switch from Comcast (which gave her nothing but grief) to Verizon ADSL. She now has a reliable 1500/128 connection which suits her needs, and at $29.95/month (as part of a bundled package), the price is certainly right.
This "fuzzy cap" concept is bullshit; if it's advertised as "unlimited use," then that's what should be provided.
- Dan
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"Be Queen of Canada for a day -- Ask me how!" |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
 ·LINGO
 ·Sprint Mobile Broa..
 ·surpasshosting
 ·Verizon FIOS
| reply to SRFireside
Re: comcast small business pro package
Small business customers (pro subscribers) are treated the exact same way as "standard" customers (silver subscribers). It seems they even have the same limits - although since the limits are secret, no one knows for sure.
[text was edited by author 2003-09-22 10:55:23] |
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Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..
| reply to Speedy8
Re: Advantage DSL?
$80.00 a month is a little too rich for my blood. But, if I thought I could get the 6 Mbps speed, I'd maybe go for it. Unfortunately, I'm 11500 feet from the CO and I don't know/am not convinced I would get the 6 Mbps.
But, I'll go SBC in a heartbeat if I drop WOW and the only other option besides SBC is Comcast. |
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viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
·Bright House
| Comcast should be out of buisness
I am glad Comcast is not in my area. A buisness is suppose to react to the buisness climate and act accordingly. If a buisness can't adjust then they shouldn't be in buisness at all.
I work for a medium size retail company. The company reacts everyday to customers needs. If we didn't we wouldn't be in buisness. If we were to tell our customers, sorry but you have been visiting our stores and website to much and you will be banned, we would be out of buisness in a heartbeat. Or if a customer comes into the store and was told they are limited to 3 items cause we don't want you hogging the items.
Comcast wants to add more customers than what there system can handle. Since they don't want to spend upgrade, they give you the famous caps. Then they start inticing you with faster speeds. Sort of like giving candy to a baby. In the meantime adding more people to a system that is already drained. What you ended up paying is $55+ a month just to look at your email and a half hour of browsing the internet.
Oh by the way, the company I work for spends about $45,000 a month for bandwith usage.
cheers |
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kaila
join:2000-10-11
Lincolnshire, IL
clubs:
| reply to MikeStammer
Re: Comcast...no thanks
The Chicagoland market has simply pummeled Comcast. In my area and many other densely populated areas of Chicagoland, distance and equipment limitations rule out DSL. The result is (according to my installer) every home in my neighborhood has Comcast HSI. Comcast had no idea what they were getting into.
This is certainly not an excuse for Comcast, and as a former SBC DSL customer, DSL is a better option if you are within reach of the RT or CO to get decent speeds. Next year, who knows..... |
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Kip patterson
Premium
join:2000-10-23
Columbus, OH | Incorrect Marketing Material
Unless somebody can find a link I can't, what you represent as marketing material was removed by Comcast several months ago, perhaps in response to the comment on this site. It appears that they no longer advertise "unlimited" service. |
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Speedy8
Premium
join:2002-08-22
Alliance, OH
clubs: | reply to joebear29
Re: Advantage DSL?
Yeah the 6Mbit speed isn't for everyone, but it's nice to have as an option at a reasonable price, if you are close enough. Of course that brings up DSLs biggest setback: distance. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS
| reply to Kip patterson
Re: Incorrect Marketing Material
The term "unlimited" was removed ONE month ago from marketing materials - and not until after the letters were sent out.
Remember, people who subscribed to the service prior to mid-August, did so while it was advertised as unlimited.
[text was edited by author 2003-09-22 11:13:42] |
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