rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
 ·Comcast
 ·Callcentric
| Blowing smoke
They're just another big company that doesn't give two poops about the consumer. My rates went up $20/month over the last couple of months. If Comcast wants me to not hate them, they could lower rates and actually IMPROVE SERVICE. I now pay this monopoly $110/month for cable and internet. Sure I could ditch digital cable for satellite, but then my Internet fees jump $20/month.
This is a scam, they should all die for being greedy bastards. |
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murdok6100
Avatar. Get It, Avatar?
join:2002-06-20
| said by rugby  :
This is a scam, they should all die for being greedy bastards.
Jeeze man, most people are greedy - Thats alot of dead people.
Death, No.
Bankrupcy, Yes.
murdok610 |
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Kip patterson
Premium
join:2000-10-23
Columbus, OH | Where did they get the names?
I'm intrigued by the mailing to RCN customers - where do you suppose they got the mailing list? |
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Subhuman
The
join:2001-12-09
Lakewood, WA
clubs:  
| Blah blah blah
Nothing but more rhetoric about "how good we are for you and the country" and that's why it'll cost ya more.
Total BS.
More cities need to follow Tacoma's CLICK! service and develop their own networks.To hell with these greedy corporate monopolies and their BS rhetoric.It's jsut the same old song and dance my friend.
Tacoma's CLICK! service goes for $29/mo and is FASTER than Comcrap by roughly 500 kb/s on average.
Don't believe it? Look it up on the speed tests.
Tacoma has proven that it can be done.Better speeds at 50% the rate.
Screw Comcrap.
I hope CLICK! hurries up and develops my area of town soon so I can give ATTBI/Comcrap a swift kick in the a$$ forever.
There are several communities developing their own networks and some already in use with much lower rates.
Comcrap will have no choice,but to attempt to be competitive by lowering rates and matching speeds or else they lose the market in those communities.
And I highly doubt that they'll be able to lower rates by 50% AND up speeds to match.
I can only feel sorry for those folks that are still dependant on them for broadband,because I know how they feel or will feel when local communities start producing their own networks offering cable services for far less than Comcrap.Much like I feel right now living merely blocks away from CLICK! network users.
Really sucks that I pay twice as much for lower speeds on top of it.
And the worst thing is that you can't even complain to anyone about their shoddy service because they're not regulated!
Their customer service sucks the big one most definately.
This competition is way overdue and I can hardly wait.
--
I am becalmed, lost to nothing.Warm weather and a holocaust.Left to die by two good friends.Abandoned me and put to sleep.Left to die by two good friends.Tears of god flow as I bleed.So ladies fish and gentlemen,Here's my angled dream |
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BrianDamage
We Are The Hounds From Hell
Premium
join:2001-08-14
Rowlett, TX
clubs:
| reply to rugby
Re: Blowing smoke
With an advertising campaign championed by four time Tour de France winner Lance Armstrong, Comcast has set its sights on being liked by America. As the ads state: "You can't just tell people you're committed. You can't simply talk about strength. You have to prove it."
Exactly right. The RBOCs should heed this advice. Oklahoma is their chance.
Anyway, cable will remain a viable alternative to all other services provided that it is the easiest to get.
Soon, DirectTv will be owned by SBC, and I for one, will probably ditch it when that happens, because I don't want SBC getting a red cent from me.
If it comes down to Comcast or SBC, I will choose Comcast. At least they seem to be trying to appeal to consumers, which is more than I can say about the RBOCs.
SBC's current campaign with Tommy Lee Jones goes something like this:
"Our lines, our network. SBC."
Arrogance or customer appeal? You decide.
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The rich get richer, the poorer get the picture, the bombs never hit you when yer down so low...some got pollution, others evolution, there must be some solution but I just don't know....briandamage@dslr.net |
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nasadude
join:2001-10-05
Rockville, MD
·Comcast
| it's a monopoly
Comcast is a monopoly - they will do what they damn well please until effective competition becomes a reality, which is highly unlikely in the near future.
Get out your KY jelly, boys and girls, it's time to bend over and take it from comcast  |
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tsu9
join:2001-08-17
Wheeling, IL
| I never did understand...
They keep raising rates due to channels upping their share (like ESPN/etc). Why don't they develop something where people can.. choose (? whoa!) what channels they want? I sure as hell don't want to pay an additional 10$ per month because a horde of sports channels I don't watch ever want more cash.
Its wasteful from the get-go.
It'll be digital when I can alter my subscription settings to edit out channels I do not wish to receive, much less pay for. Until then, analog it is.
bah. |
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PloKoon
Bumper Sticker Doctrine
join:2002-01-06
Cherry Hill, NJ |  Proof
"You can't just tell people you're committed. You can't simply talk about strength. You have to prove it."
They've proven over the past few months that I can hardly afford to have cable in my home any longer. |
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Tommer
join:2002-01-18
Santa Clara, CA | .
I asked them if they would lower my rates, provide better picture quality (their "digital" is not really digital), and also provide more channel offerings.. they said no, and I said I can get all that with satellite, so I did.... and you should too |
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nil
Java Geek
join:2000-11-27
Host:
Webmasters and Dev..
Forum Feature Requ..
| Customer Service?
From my very recent and still ongoing customer service experience with AT&T "soon to be Comcast" I'd say they have no customer service department to speak of..
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daily madness |
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my2centswrth
join:2003-02-17
Bessemer, AL
| reply to Tommer
Re: They're a monopoly
You can't go with someone else. Read the above post from "nasadude", they're a monopoly which means, "an exclusive control by one group of the means of producing or selling a commodity or service". This means you MUST get your cable from Comcast and also you MUST get your phone service from SBC. I know, I know... there are satellite companies and cell phone companies who provide a competitive service, but to acknowledge this would allow you to stray from the main point of this board... The ILEC's are monopoly's and so is Comcast... Bad, Bad companys!!! |
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smpjunky
join:2002-09-12
Norfolk, VA
| reply to tsu9
Re: I never did understand...
If I'm not mistaken, there are federal regulations that state you can choose which channels you want to get in a package, and the cable company has to, by law, accommodate you. Has anyone else heard of this? Also, I'm not sure if it would be worth the trouble. They make laws to protect us, but it's never easy enforcing them. |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| Yes, I remember a big stink being made over the fact that you could select which cable channels you wanted to view and by law the company's had to oblige. I believe they were criticized for having glossed over this info (rather well I guess since none of us know about it). According to law, you should be able to select say ONE HBO channel without having to buy the whole package.
»www.businessweek.com/technology/···0167.htm
Though I think maybe this rule only applies to premium channels? I don't think I could call and say "I want only want FOOD NETWORK and CNN, thank you sirs". |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to nasadude
Re: it's a monopoly
said by nasadude :
Comcast is a monopoly
I still will never understand why anyone still believes this. Most people who are unhappy with their cable service can switch to a satellite provider. And don't tell me that satellite doesn't compete with cable. Anyone who switches from cable to satellite is taking dollars from the cable company and giving it to the satellite company. In this case, the cable company has to convince the customer that its in their best interest that those dollars go to the cable company instead of the satellite company. That's the very essence of competition. Monopolies can only exist if there is no competition, but since there is, then by definition Comcast is not a monopoly.
If you want more proof, look at the kinds of offers Comcast is making to satellite customers to switch to Comcast (in my area, they were offering $400, spread in $25 monthly increments, off the price of digital cable to satellite customers to switch).
The same is true with residential telephone service. If you're unhappy with the rates charged by a landline phone company, get a wireless phone. Most parts of the country have at least one provider that does a good job at that.
Now I'll concede that in matters of high speed internet access, the lack of a reasonable alternative does indeed make the cable company a monopoly in areas in which there is no DSL or anything like that, but as more places roll their own broadband and as more WISPs take off, this too will change.
--
DRM == Doesn't Read MP3s |
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2farfromCO7
join:2000-10-14
Farmington, MI | reply to BrianDamage
Re: Blowing smoke
quote:
SBC's current campaign with Tommy Lee Jones goes something like this:
"Our lines, our network. SBC."
Arrogance or customer appeal? You decide.
I take it as a threat, personally. |
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JakCrow
join:2001-12-06
Palo Alto, CA
| reply to Tommer
Re: .
said by Tommer :
I asked them if they would lower my rates, provide better picture quality (their "digital" is not really digital), and also provide more channel offerings.. they said no, and I said I can get all that with satellite, so I did.... and you should too
Sure it's digital. You can see the artifacts and everything! |
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JakCrow
join:2001-12-06
Palo Alto, CA | reply to nil
Re: Customer Service?
It's probably still run by the same people from TCI. |
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fdc639
join:2000-12-15
Lake Villa, IL
| reply to rugby
Re: Blowing smoke
I live in the Lindenhurst Illinois area and we are switching over to Comcast. I emailed them regarding Fox News and cable internet (which we don't have here yet). Comcast replied the next day with a tentative May schedule for upgrades. Just this reply is much more than we ever got from ATT or Jones cable. |
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Luenyar
@comcast.n
| reply to JakCrow
Re: Customer Service?
Their digital service is digital. But that only applies to their premium, ppv channels. The others are analog. You may be refering to the fact that they are digital but not HD. I can also tell you that if a certain number of people didnt subscribe to most of the channels, those companies would raise the cost of their channels so once again you bill would go up and you would have less channels. Most of the crappy channels are owned by the good channels. They basically tell the cable companies to either take the extra channels or pay more for the ones people really want. It is a vicious cycle.:) |
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JakCrow
join:2001-12-06
Palo Alto, CA
| reply to my2centswrth
Re: They're a monopoly
They are a monopoly in the land line arena. There are still areas that wireless and satellite don't meet up with. I personally don't find my cell phone to be a 100% replacement for my land line, and last time I checked, cell phone data service is a joke in terms of capabilities and prices. I should be able to get DSL or cable services thru a variety of companies at competitive prices. I don't subscribe to the "one company per segment" BS. |
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