sago
join:2001-12-19 | are those milliseconds?
are those 4-digit millisecond counts?
or am I reading the chart wrong? (the bottom one) |
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nochoice
join:2002-04-09
Germantown, MD
| This is the same as Comcrap in Mont. County, MD
These pings looks amazingly similar to the terrible service Comcast is providing in Montgomery County, MD. Of course, Comcast customer service reps would probably tell you it's not a problem until 5 people on YOUR SEGMENT have called in having problems. Too Bad that Comcast doesn't get fined in Montgomery County despite thousands upon thousands of violations...
In Montgomery County, we have -
NoChoice! |
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lemekim
Premium
join:2002-02-11
Philadelphia, PA
| reply to sago
Re: are those milliseconds?
Yes, they are milliseconds.... But that ping is very bad... a ping time of 4 seconds will probably make every page load for about a minute. Not even talking about doing anything else, like gaming, streaming, or even chatting...
--
Need new avatar or help with graphics? |
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AccuTech
join:2000-11-28
Denton, MD
| OMFG!
WOW! That is amazing! And yes, those are in milliseconds. In the 4 years that I have been in broadband, I have never seen anything like that before! That is hardcore! If there is not some sort of action taken by subscribers or even the counties in VA that Cox has completely botched their time-based fiber upgrades, then something is serious wrong with you people! |
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fuzydice
join:2000-12-18
Sunnyvale, CA
| not as bad as what i went through for a month...
... though mine appears to have been fixed. When you start getting into *gasp* 5 digit ms times for your first hop and *gasp* ERR to your first hop, then that qualifies you for the front page of DSLR :P
Good luck you people! I give you permission to use weapons now.
-fuzy
--
[referring to the RIAA...] These guys buy congress people like M&Ms |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
 ·Cox HSI
| reply to AccuTech
Equal time please
I'm getting the distinct feeling that someone that has influence on this site dislikes Cox. Of all the other ISPs that have problems, Cox in general, and NOVA in specific, get the most lopsided air time on here. I'm not saying that there aren't serious problem here, but there have been 3+ articles on this site referencing them in the past 2 weeks.
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"Do your duty in all things. You cannot do more. You should never wish to do less." Robert E. Lee |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| Are there other areas where consumers been fighting for 3 years for even semi-decent service and upgrades, dealing with 4 digit latencies, 90 percent packet loss, and a corporate county battle that puts the process in purgatory?
If you know some, IM me and I'll post their stories too....
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Insert plagiarized butchery of someone else's insightful idea here |
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QuadrantFive5
join:2002-07-12
Silver Spring, MD | reply to BillRoland
They're getting the press coverage they deserve. Doing a bad job should get you more coverage. An informed public will avoid signing on, and a loss of business is the only thing they really understand. |
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Sox
join:2001-02-24
Columbus, OH
| Packet loss also...
Not only are there some awful ping times-check out the packet-loss.
Now I know what ISP all the laggers on-line use. 
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Some day I hope to be half the person my dog thinks I am. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to QuadrantFive5
Re: Equal time please
said by Quadrant5:
They're getting the press coverage they deserve. Doing a bad job should get you more coverage.
I agree. Hopefully, customers will start canceling in droves to protest this crappy service. Hitting Cox (a kick in the nuts?) in the pocketbook will force them to make good on their promises. Any other form of complaining to Cox is useless.
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Proud to be an American infidel. |
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Rdax
Premium
join:2001-05-18
El Dorado, AR
| reply to BillRoland
RE:Equal time please
I agree Bill. The hsi Cox customers got their own forum while the other 90-95% of Cox customers (mainly cox-internet) are perfectly happy with our service and connections, but we have no forum to post in.
Also, Cox in general continues to get average and above average ratings from reviews. Cox-internet cable was in the top 25 cable companies in the comparison listings but because of all the negative reports from hsi and nova, they have dropped back out of the top 25 (the "good" ones).
If they are going to have a separate forum then I think the reports should be separated out also.
[text was edited by author 2002-08-05 13:38:57] |
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cbyrd
Where's The Any Key?
join:2001-07-11
Murfreesboro, NC
clubs:
| reply to lemekim
Re: are those milliseconds?
2002-07-30 13:34:47 Speed test (wc) 584/114 kbps
2002-07-29 19:12:05 Speed test (ec) 438/123 kbps
2002-07-29 19:11:06 Speed test (la) 106/63 kbps
2002-07-29 12:27:54 Speed test (wc) 495/123 kbps
»/quality/nil/818370
»/quality/nil/810599
My service has been like this for over 8 months...lets hope Cox is a bit speedier in resolving your issues than Adelphia has been in resolving mine.
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Powerlink, your reason for dialup |
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Black Mammot
Enjoy The Ride
join:2000-06-12
Lovettsville, VA
| Charter In My Area
I'm in southwest VA and we have Charter. I went back to dial up because it was faster. My ping times were about the same as Cox in NOVA. Probably a tad faster though. My average ping time was 1200ms with 33% packet lost. This was with 384k. I went back to the 56k dialup because that's about the speed I was getting and it was only $10 a month.
Point of this? Yes COX is bad, but they aren't the only ones with the same problem. The whole attitude is wrong. Well we are the only ones that can provide this service. So take it or leave it. I understand why they don't want to upgrade because of the costs. HOWEVER, do NOT mislead your customers with ads of 15x faster than dialup. Because it's NOT. I know that they are trying to turn a buck, but they are actually loosing money because of their attitude.
--
I am a Software Engineer for hire or contract. Please Instant Message me for details. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to Rdax
Re: Equal time please
You're not going to see too many good reviews for ISPs on this site. People who don't have any problems don't have much incentive to write in. For example, I, and everyone else I know who uses Comcast hasn't had a single problem at all with it, but based on the reviews I read here, you would think that Comcast was the anti-Christ when it came to internet service.
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Proud to be an American infidel. |
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Minister
join:2002-01-02
Fleeting | reply to cbyrd
Re: are those milliseconds?
That's miserable. 100ms is a good day for you....  |
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Minister
join:2002-01-02
Fleeting | reply to pnh102
Re: Equal time please
If that were true, then the Good, Bad and Ugly review matrix would show a bunch of red and no green....wouldn't it....
»/gbu |
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Rdax
Premium
join:2001-05-18
El Dorado, AR
| reply to AccuTech
Re: OMFG!
Well I was wrong. After looking at the latest cable company comparisons, the green ones are only 14 now, with cox HSI in the green and cox express(cox-internet) number 15.
So inspite of all the negative comments and the constant bashing of Cox on these forums, most Cox users are still well satisfied. |
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Rdax
Premium
join:2001-05-18
El Dorado, AR | reply to Black Mammot
Re: Charter In My Area
I agree. The constant Cox bashing is akin to me saying all police departments suck because I got a speeding ticket in Louisiana on my way back to Arkansas. |
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cbyrd
Where's The Any Key?
join:2001-07-11
Murfreesboro, NC
clubs: | reply to Rdax
Re: OMFG!
Meanwhile, Adelphia has been in an epic battle for dead last on the GBU charts for over a year.
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Powerlink, your reason for dialup |
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Rdax
Premium
join:2001-05-18
El Dorado, AR
| reply to AccuTech
Lol. And another razorback weighs in. 
Edit: oops...NC? Tarheel? (sp)
Said by Cbyrd:
adelphia.net they suck
That says it all.
[text was edited by author 2002-08-05 14:56:15] |
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