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Comments on news posted 2012-10-25 14:27:48: Earlier this month reports emerged that an iPhone bug was causing users to consume excess cellular data when connected to Wi-Fi, causing users to go over their usage limits. At the time all the focus was on Verizon, since they were the only U.S. ..

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MaynardKrebs
Premium
join:2009-06-17
kudos:4

More efficient for whom?

.....but are being told by AT&T that their usage is higher because the iPhone 5 with LTE is "more efficient" ....

Yes, more efficiently draining customer bank accounts


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Exactly Why Capped Plans Suck

Situations like these illustrate perfectly why capped data plans and smartphones simply do not mix. If everyone had unlimited plans like in the old days, the carriers would fix problems like these in record time.

Now, it is just free overage money for them.

Think before you upgrade, and look before you leap.
--
Romney/Ryan 2012 - Put a couple of mature adults in charge.


ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

reply to MaynardKrebs

Re: More efficient for whom?

things that are efficient typically use less. lol


Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

iOS 6.0.1 supposed to fix recent issues

A patch version of the iOS 6 OS is supposed to be out shortly and is purported to fix some outstanding problems. Maybe this will be addressed then.

»www.gottabemobile.com/2012/10/22···e-dates/
--
»www.gop.com/2012-republican-platform_home/
»www.gop.com/2012-republican-plat···onalism/

Dodge
Premium
join:2002-11-27

Why contact Att and not Apple

"I've dropped a line to AT&T to see whether or not they can confirm there's a problem with the AT&T version of the iPhone 5."

AT&T didn't build the iPhone and the fix clearly needs to come from Apple and not them, so shouldn't you try to contact Apple instead?


David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
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said by Dodge:

AT&T didn't build the iPhone and the fix clearly needs to come from Apple and not them, so shouldn't you try to contact Apple instead?

That would make sense... reverse that line of thought.


ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Denton, TX
kudos:1

Seems to be on the 4S also

I have noticed my 4S using phantom data over wifi when connected to my mobile hot spot also. It did not do this before iOS 6.


King Boo

@charter.com

No worries thats a feature of iOS 6.



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:22
Reviews:
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reply to ilikeme
I can pretty much confirm this. The 4s on our data plan with VZW seems to be eating data even when it is on Wi-Fi from time to time. Or, it is disconnecting from Wi-Fi when it doesn't need or have to. The Wi-Fi radio doesn't use much power when it's idle, so I don't see a need to have to shut it off.



wificell

@csiweb.net

What ever happened to wifi+cellular

Could be remnants of wifi+cellular option that was in the iOS 6 beta. I've noticed some podcast apps (like iCatcher) have an option to allow simultaneous downloads, up to 3 podcasts at a time, 2 on wifi, one on cellular. so, the coding is there for the iPhone to do multi downloads.

»appleinsider.com/article/?id=20376

tragik74

join:2012-10-12
Flushing, NY

from Apple's point view "there is no problem with iphone or ios"



93388818
It's cool, I'm takin it back
Premium
join:2000-03-14
Dallas, TX

reply to Dodge

Re: Why contact Att and not Apple

because if Karl had called Apple, nobody would've talked to him

NateCohen

join:2005-10-10
Schenectady, NY

Using it wrong

Haven't you guys heard you're using the phone wrong?


True

@wdc.com

reply to ilikeme

Re: Seems to be on the 4S also

dito normaly i have about 500 megs since 6 hit i have been a bit over a gig. i have unlimited so its no hurting me.. but it is odd.


David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice
·AT&T Southwest

reply to 93388818

Re: Why contact Att and not Apple

said by 93388818:

because if Karl had called Apple, nobody would've talked to him

LMAO!!!! that's fantastic...


Nightmare

@uhc.com

reply to tragik74

Re: What ever happened to wifi+cellular

Apple: your holding it wrong.. no wait that was the antenna issue. Your holding it wrong... no wait wait... that was the camera with a purple hue... AH! Your wifi doesn't work because your holding it wrong.. there its your fault, not Apples.

Oh and the "bug" is a feature that helps ATT rack up the $$$$$ and make there data tiers so profitable. ATT + APPLE = team work to screw over the blind Isheep


MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI

gain or loss in subscribers

So I see that endadget and bgr show subscriber gains albeit different numbers. BBR shows a loss.

Which is it
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elray

join:2000-12-16
Santa Monica, CA

reply to pnh102

Re: Exactly Why Capped Plans Suck

said by pnh102:

Situations like these illustrate perfectly why capped data plans and smartphones simply do not mix. If everyone had unlimited plans like in the old days, the carriers would fix problems like these in record time.

Now, it is just free overage money for them.

Wrong. So wrong.

The carriers have even greater incentive to see this problem fixed than in your good-old-days of unlimited plans. Consumers, especially Cupertino devotees, will be quick to blame the carrier, not the manufacturer, if they get overage charges.

Overage charging is designed to curb conscious use and change habits, not raise revenue. That's why thresholds are set to impact only a very small percentage of customers, and raised from time to time.


n2jtx

join:2001-01-13
Glen Head, NY

4S and 5.1.1

I guess I am sticking with iOS 5.1.1 longer than I anticipated. I was planning to upgrade once Google released their Google Maps application but if there is still a confirmed WiFi bug, then I might as well wait until 6.0.1 or whatever comes out as a patch.
--
I support the right to keep and arm bears.


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

1 edit

reply to elray

Re: Exactly Why Capped Plans Suck

said by elray:

The carriers have even greater incentive to see this problem fixed than in your good-old-days of unlimited plans. Consumers, especially Cupertino devotees, will be quick to blame the carrier, not the manufacturer, if they get overage charges.

Except that in the case of some users, they are now paying the price for what is obviously a screwup outside of their control. Whether or not this is a problem with Apple or a given carrier, the customer should not be paying for or having to be inconvenienced by these problems.

Either way, with unlimited data, the user wins, and whatever the cause of the problem is, be it Apple or the carrier, they will have a far greater incentive to fix the problem, since they won't be able to immediately pass the costs of the problem down to the customer.
said by elray:

Overage charging is designed to curb conscious use and change habits, not raise revenue. That's why thresholds are set to impact only a very small percentage of customers, and raised from time to time.

If this is true, then why don't providers like Verizon and AT&T simply shut off or severely throttle the service when the user hits the cap? That would be far more effective in curbing conscious use and not raising revenue.

I will never understand how a company I pay is somehow in a position to tell me that I am to be penalized for using a level of service that they arbitrarily deem to be excessive, and "penalize" me accordingly. Who do they think they are? My mom?

Disclaimer - I currently have one Android phone with an unlimited Verizon plan and I'm still on a contract with them. When that contract runs out, I do not plan to upgrade phones through Verizon, because I do not want to go to a capped plan.
--
Romney/Ryan 2012 - Put a couple of mature adults in charge.

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