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Comments on news posted 2009-04-16 09:49:23: We were the very first website to report on Time Warner Cable's plan to institute metered billing back in January of last year, and have been closely watching customer reaction to the plan ever since. ..

page: 1 · 2 · 3 · 4
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duder

@rr.com
rip off

not one more dime no caps there services suck by the way get fios and to hell with them and there greed


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
Vote With Your Wallets

People in TWC's service area who feel strongly about this issue, even in places where there are no caps, need to switch ISPs immediately.

It is the only way to get TWC's attention.
--
Blagojevich / Madoff 2012!


swhx7
Premium
join:2006-07-23
Elbonia
·RoadRunner Cable

Opposing price gouging, not caps

Not everyone is against billing based on total traffic - but I think practically every customer who would be affected by this would prefer reasonable rates and terms.

The currently announced terms are a 40 GB limit for more than a lot of customers are currently paying for unlimited, and a maximum 100 GB cap for $75, and $1 per GB over, with a limit of $75 overage. This amounts to $75 for less than half of the notorious Comcast cap, or $150 for unlimited (which, again, many of us are currently getting, though not necessarily using, for under $50).

Meanwhile press reports have made clear that there is no shortage of capacity on the mainlines at all, no lack of capacity in the "last mile" most of the time, and TW's costs have been going down and its profits up.

So it's an obvious case of charging more for less, without necessity. And the motive - apart from the investors' imperative to increase profits every quarter - appears to be to prevent online video from being competitive with TW's TV service.

Mr Matt

join:2008-01-29
Eustis, FL
·Comcast
·Embarq

 Customers cannot predict how much data will be downloaded.

Customers cannot predict how much data will be downloaded each month. I am concerned that there is no way for a subscriber to predict how many bytes of data will be downloaded by software installed on their computer, such as Windows Update and other applications that have automatic update capabilities without the subscribers knowledge. The subscriber does not have a way to predict how many bytes of data will be downloaded when the access a website or if the website will link their browser to another website like double click and download undesired data. Furthermore there are systems set up on the internet to search IP Addresses for open ports such as web bots or web crawlers. Those systems will increase traffic to a subscriber without any benefit to the subscriber. The lack of a method to accurately predict how many bytes of data that will be downloaded will cause many subscribers to receive huge bills.

In order to give a subscriber a way to determine if they want to pay the price in bytes downloaded to access a website, the entry page and the link to each subsequent web page would have to have posted a disclosure about how much data will be downloaded when the subscriber accesses the website or web page.

Before the ISP's should be permitted to implement CAPS, the entire internet architecture will have to be changed so that subscribers can predict how many bytes of data will be downloaded as they access websites and applications will have to disclose how many bytes of data will be downloaded when an update is to be installed.


Boomerang86
Got FUD?
Premium
join:2002-10-18
VampireState
clubs:
·RoadRunner Cable
·VOIPo
·Time Warner VOIP

reply to pnh102
Re: Vote With Your Wallets

said by pnh102 See Profile :

People in TWC's service area who feel strongly about this issue, even in places where there are no caps, need to switch ISPs immediately.

It is the only way to get TWC's attention.
I would LOVE to do just that; unfortunately my only other broadband choice is Frontier DSL. Slower download for about 50% more than I'm already paying for Road Runner Basic, not to mention annual contracts and ETFs.
--
Don't pay ME back, pay it forward.


Cherokee

@csfb.com


from:
djeremy See Profile

You guys who think there is an acceptable level of caps...

...are missing the point entirely. It is reasonable to pay for usage for things of a finite nature such as water and electrical production. However there is no such thing as a limited supply of bits and bytes. It is absolutely unreasonable to charge money for something that is unlimited. Our government doesn't tax us for the oxygen we consume does it?

The basic premise behind a business is that it operates for a profit. It then has the responsibility, if it wants to expand and earn more money, to take that profit and REINVEST it in upgrades, infrastructure, personnel etc. Instead, companies such as TWC have decided not to do that.

What makes this even more bizzare is that infrastructure maintenance and upgrade costs are DECREASING.


insomniac84

join:2002-01-03
Schererville, IN

reply to pnh102
Re: Vote With Your Wallets

said by pnh102 See Profile :

People in TWC's service area who feel strongly about this issue, even in places where there are no caps, need to switch ISPs immediately.

It is the only way to get TWC's attention.
My choices in an apartment in Kansas City are TWC and I think earthlink which leases TWC's lines. I have a bundle that gives me cable + internet for 75 bucks on a 14 month contract. As long as I can keep that bundle and don't have caps I will stay. But if bundle disappears or there are caps and I will go. Believe it or not money matters. If I dropped TWC and went with earthlink I would be paying basically the same price but wouldn't get cable. I'll do it if I have to, but unless I have to I am not going to make the switch. Plus when my contract runs out in the summer I may be able to lock in another 14 months cap free at the cheap price.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
TWC should just release their stats

With median usage likely to be somewhere in the 2-3GB range, and average usage likely being well under 40GB, the number of people affected by overages should be small.

Of course, that small group of people is unusually well represented here.


Anon 51

@rr.com

Time Warner Cable

This is all happening while Time Warner Execs are taking record profits in salaries and stock bonuses.
(See Post below)
»www.businessinsider.com/jeff-bew···r-2009-4
None of that money is being put into upgrading their system, so that caps are not necessary. Seems like a reasonable thing to do.
Maybe then my modem and cable box wont need to be rebooted every night.
The "fat cats" get fatter on the backs of the people.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to espaeth
Re: TWC should just release their stats

said by espaeth See Profile :

With median usage likely to be somewhere in the 2-3GB range, and average usage likely being well under 40GB, the number of people affected by overages should be small.

Of course, that small group of people is unusually well represented here.
The squeaky wheel gets the grease and leave it to one of the loudest squealers(Schumer) to add his typical populist rants to add more noise to the issue.
--
My BLOG .. .. Internet News .. .. My Web Page


S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Common causes always breed strange bedfellows. However, even if he's doing this for publicity, Schumer may actually sit down and get informed on the topic. This may be the silver lining. A congressman actually getting informed on an issue!
--
"When I was in junior high school, the teachers voted me the student most likely to end up in the electric chair."---Sylvestor Stallone


oknow

reply to Anon 51
Re: Time Warner Cable

I'm glad I don't have TW. I decided to buy wow, and I have downloaded about 6-8gb worth of patches in a single day. This would have made for a crappy rest of the month being cautious.

mobbo

join:2005-04-13
Denton, TX
reply to pnh102
Re: Vote With Your Wallets

To who?


Need BB

join:2001-12-21
Rochester, NY
reply to oknow
Re: Time Warner Cable

I will be at the Rochester protest this Saturday! Will take some pictures and videos!
--
AWD Turbo Power


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

reply to S_engineer
Re: TWC should just release their stats

Personally I would hope our representatives would be a little more focused on the $1 trillion in our taxpayer dollars they handed over to companies with pathetically few restrictions.

As utilization of broadband services continues to change and evolve, the oversubscription models that lead to the current pricing scheme are going to become less valid. The hit isn't going to come next month, or probably even next year, but the landscape could indeed be very different by 2011/2012. The current predicted utilization rates are increasing much faster than the price of capacity expansion is falling.


sturmvogel
Obama '08

join:2008-02-07
Houston, TX

reply to TKJunkMail
said by TKJunkMail See Profile :

said by espaeth See Profile :

With median usage likely to be somewhere in the 2-3GB range, and average usage likely being well under 40GB, the number of people affected by overages should be small.

Of course, that small group of people is unusually well represented here.
The squeaky wheel gets the grease and leave it to one of the loudest squealers(Schumer) to add his typical populist rants to add more noise to the issue.
Versus the cable shills here that generate noise all the time.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

KodiacZiller

join:2008-09-04
73368
reply to TKJunkMail
Chuckie Schumer speaks out against TWC ripping off consumers, yet says that consumers don't care about government rip-offs, err, I mean spendulus.


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

reply to espaeth
said by espaeth See Profile :

With median usage likely to be somewhere in the 2-3GB range, and average usage likely being well under 40GB, the number of people affected by overages should be small.

Of course, that small group of people is unusually well represented here.
Having personally worked with TWC here in Greensboro, I can assure you that typical usage is not 2GB-3GB. It is much, much higher than that. Especially for their lower tiers. Which is exactly why they won't release numbers. If they show that 50% of their RR Lite (1.5Mbps, 10GB cap) customers use 15-20GB a month, that means an instant $5-$10 a month for those customer. That is exactly why Mr. Britt has adamantly refused to release the statistics.

Couple that with the annual 10-k filing where they say that online delivery of content is affecting their revenue from customers AS WELL as advertisers and we have all the info we need for why they are implementing these caps.

I'm going to the protest and I'm also composing letters to my reps and city council.


DataRiker
Premium
join:2002-05-19
Metairie, LA
clubs:


1 edit
reply to espaeth
said by espaeth See Profile :

With median usage likely to be somewhere in the 2-3GB range, and average usage likely being well under 40GB, the number of people affected by overages should be small.

Of course, that small group of people is unusually well represented here.
Please provide proof of the 2-3 GB range you insist is average. (I would even settle for the top 20 ISP's info

The more likely answer is you just made these numbers up, or quoted a source that's questionable.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

said by DataRiker See Profile :

Please provide proof of the 2-3 GB range you insist is average. (I would even settle for the top 20 ISP's info
How about a compilation of data from all of the ISPs in Japan where 100mbps FTTH is rapidly becoming the dominant access method?

»www.caida.org/workshops/wide/080···ffic.pdf

Mode: 94.1MB/day (2.823GB/mo)
Average: 862.6MB/day (25.878GB/mo)

Based on June 2008 numbers.

Do you have reason to suspect that US broadband numbers are significantly higher?
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