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Comments on news posted 2009-04-14 08:56:32: Time Warner Cable recently announced they'd be expanding their metered billing trial into four additional markets: Rochester, NY, Greensboro, North Carolina and Austin and San Antonio, Texas. ..

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Phil
Rojo Sol
Premium
join:2001-06-11
Camarillo, CA
Lame.

This topic cannot get enough attention.


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

 Competition in Greensboro

You're right about that Karl. U-Verse hasn't even rolled out in Greensboro yet and Time Warner is definitely the dominant ISP here. I only know 1 or 2 people with AT&T DSL even, everyone has Road Runner.

Greensboro has a relatively high per family income, but a lot of those folks are (or were) blue collar factory workers. There is also a good mix of ethnicities, with whites only making up 50% of the population so overall it makes a good test market for them.


Omega
Displaced Ohioan
Premium
join:2002-07-30
Cheyenne, WY
clubs:
·Bresnan Online
·Verizon Wireless B..
·Comcast
·AT&T Midwest

reply to Phil
Re: Lame.

Which is good. While caps are not the end of the world (though they inhibit the growth of the internet), the caps that Time Warner wants to impose are very low with very high overcharges.

Comcast's 250GB cap is at least somewhat reasonable and easier to work with.

5GB cap? Say goodbye to streaming video, downloading music (legal or illegal) or even intense digital photography.
--
Whats smells like blue?

JSRoman
Premium
join:2005-03-10
Callahan, FL

I can just imagine some of the stuff that got sent to them.

" we worked in some of the comments and ideas that got sent to us"

My guess the are holding off till kids are back in school so they dont rack up huge bill right when school starts and give parents a heart attack when they open the bill. Harder to cancel when your kid needs internet access for school work.

P.S.

and Karl, no sense of humor this morning?
--
»www.seabee.navy.mil

Selenia

join:2006-09-22
Pittsfield, MA
·Verizon Online DSL
·RoadRunner Cable

To TWC's investors

Clearly you can see this company is run by a monkey by the fact he even introduced this idea. Yet, he considers the customer base stupid enough to actually think he can convince us that this is good for us. He probably considers you just as stupid. Spinning the propoganda of how many users stay within his pathetic limits. While some may truly use less than say, 5GB, they would still hate to be wondering if they crossed this boundary invisible to most. Those who have no concept of a GB and suddenly get a huge bill simply won't pay it and leave. The competition for the given area will prevail and Twc will leave investors holding the bag, just like they are purposely doing to the consumer. Use this delay to think about it and speak with your wallets. It is investors that can truly shape a company, when the monkey in chief isn't doing the job he should.


Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:

reply to JSRoman
Re: I can just imagine some of the stuff that got sent to them.

Screwing your customers out of more money just because you can (see - absolutely no reason for this crap) isn't exactly a sense of humor issue.

But you are right, Karl can normally find some humor in just about anything.
--
Intel Q6600 @3400Mhz/GA-EP35-DS3P/2x 2048Mb G.Skill/Seagate 750.10/EVGA 8800GT's SLI/Silverstone 850W/Custom water cooler

JSRoman
Premium
join:2005-03-10
Callahan, FL
I was referring to his deletion of my beating a dead horse gif. I'm thinking they messed up his double Vanilla Rooibos Tea Latte at Starbucks this morning.


Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech
Well for the cable industry I'm sure this is a dead horse, but for consumers this remains a contentious debate, and a delay in two markets is fairly important.

And I'm an Americano drinker.

Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

No Headline Here - This Was Part of the Last COO Statement

Actually, this is a patently transparent attempt to divide and conquer the united opposition to these usage caps. And it's not breaking news. Good ole Lauren told us this last week:

Trials will begin in Rochester, N.Y., and Greensboro, N.C., in August. We will apply what we learn from these two markets when we launch trials in San Antonio and Austin, Texas, in October, but we will guarantee at least the same level of usage capacity in these trials.

chronoss2009

join:2008-09-23
we canucks warned ya they try that

welcome to the AIG GREED of the net


MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

reply to Dampier
Re: No Headline Here - This Was Part of the Last COO Statement

said by Dampier See Profile :

Actually, this is a patently transparent attempt to divide and conquer the united opposition to these usage caps. And it's not breaking news. Good ole Lauren told us this last week:

Trials will begin in Rochester, N.Y., and Greensboro, N.C., in August. We will apply what we learn from these two markets when we launch trials in San Antonio and Austin, Texas, in October, but we will guarantee at least the same level of usage capacity in these trials.
Of all the places to pick why would you pick Austin? Geek Central, they have competition from U-Verse and Grande,and everyone is opinionated. We probably suck down much more bandwidth than most cities our size.

I just don't get it.


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

said by MrMaster See Profile :

said by Dampier See Profile :

Actually, this is a patently transparent attempt to divide and conquer the united opposition to these usage caps. And it's not breaking news. Good ole Lauren told us this last week:

Trials will begin in Rochester, N.Y., and Greensboro, N.C., in August. We will apply what we learn from these two markets when we launch trials in San Antonio and Austin, Texas, in October, but we will guarantee at least the same level of usage capacity in these trials.
Of all the places to pick why would you pick Austin? Geek Central, they have competition from U-Verse and Grande,and everyone is opinionated. We probably suck down much more bandwidth than most cities our size.

I just don't get it.
Greensboro has a relatively high percentage of educated people, although not anywhere near as many who are "computer" technical (so to speak) as Austin. I (personally) think they are using the Greensboro and Rochester test markets to see how a mix of people, including technical people, will react. They'll use what they learn here and then see if they can apply what they've learned to the various other markets.

Remember, we sit smack dab in the middle of NC State, Duke, UNC, and Wake Forest universities. Greensboro itself is also a pretty big college town, hosting UNC Greensboro, Guilford College, Greensboro College, as well as NC AT&T State University. It's a great test market for gathering data on a wide swath of ethnicities, age groups, and educational levels. We also have incomes that run the gamut ... we have $5+ million dollar homes down the road, but some areas of Greensboro are very, very poor ... along with everything in between.


djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

reply to JSRoman
Re: I can just imagine some of the stuff that got sent to them.

said by JSRoman See Profile :

I was referring to his deletion of my beating a dead horse gif. I'm thinking they messed up his double Vanilla Rooibos Tea Latte at Starbucks this morning.
Beating a dead horse implies that you feel people are wasting their energy over something futile. In this particular case, I'm happy to see Time Warner get as much negative press as possible. As long as Time Warner continues to describe this new plan as a "trial" the horse is not dead. They are still testing the waters to see what people are willing to put up with. If we don't make a stand now, we will get screwed.
--
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djrobx

join:2000-05-31
Valencia, CA
reply to MrMaster
Re: No Headline Here - This Was Part of the Last COO Statement

quote:
they have competition from U-Verse
Good ole' AT&T has their own "trial" that will logically follow once TW does this.

mobbo

join:2005-04-13
Denton, TX
·Verizon FIOS

reply to Selenia
Re: To TWC's investors

I agree, but they are rolling out these ridiculous caps in areas with little to no competition. I DARE them to rollout these caps in an area with FiOS or U-Verse. They'd be laughed out of town. People with no idea what a GB is probably won't hit that 40GB cap until Netflix streaming, Hulu, and Youtube HD start becoming as mainstream/popular as the other activities those people are currently doing (emailing chain letters and funny pics probably).

Be prepared to hear a crap-ton of corporate speak from TW about this. What's funny is... all they have to do is raise their cap to 250GB and this whole thing would go away! I mean what sort of IDIOT is in charge over there? What's more expensive? A PR campaign, losing customers, negative publicity, and legislation... or just raising the cap to a decent limit? It doesn't (and shouldn't) take a Harvard Business degree to answer that question.


WhatsNormal

@rr.com


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SoCalDude See Profile

What's normal usage? How does it compare to the caps?

Everybody complains how low these caps are, but is there any sort of 3rd party statistics showing how much bandwidth the average person uses to compare against the tiers?

You'd figure TWC got their bandwidth cap amounts by analyzing their own subscriber usage and calculating what would drive some percentage goal of customers to tier upgrades/overages, while not exceeding some predefined amount of expected and acceptable customer losses. This sort of calculation is done EVERYTIME some price increase is passed on. It's what bean counters at these companies are paid to do.

TWC obviously wouldn't make the caps so low as to force a majority of their users into upgrades/overages as that would also drive huge subscriber losses. Bad for quarterlies, bad for stocks, ain't gonna happen. It would wipe out any financial gains and get some people looking for a new job in short order.

We REALLY need data to back up the complaints of how low these caps are.


MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

reply to djrobx
Re: No Headline Here - This Was Part of the Last COO Statement

said by djrobx See Profile :

quote:
they have competition from U-Verse
Good ole' AT&T has their own "trial" that will logically follow once TW does this.
Yes, you are correct. Fortunately for me they aren't doing any trials in texas, yet.

Sammer

join:2005-12-22
Canonsburg, PA

reply to WhatsNormal
Re: What's normal usage? How does it compare to the caps?

said by WhatsNormal :

TWC obviously wouldn't make the caps so low as to force a majority of their users into upgrades/overages as that would also drive huge subscriber losses.
Most areas of the country have at best a duopoly on providing high speed internet to residences. AT&T has already stated it is also interested in caps. IOW TWC is banking on most of its internet subscribers having little choice but to accept the caps. This isn't just about numbers, it's also about gouging consumers and limiting competition.


S_engineer

join:2007-05-16
Chicago, IL
·Comcast

reply to djrobx
Re: I can just imagine some of the stuff that got sent to them.

You guys with TW need to beat this horse. I can see what these clowns are doing. They try to establish the lowest cap possible with pricey overage charges. Since the response from consumers has been so loud, they back off a little on the numbers, but still set the precedent of a low cap with expensive overage costs, whatever those numbers may be. This will stifle innovation, and negate any need to upgrade their current service, which they should be doing anyway.
Whats troublesome for me, as a Comcast customer, is what happens when Brian Roberts sees this and thinks "well if TW can get away with it maybe I can too".

Now I know Comcast is currently upgrading, but by TW setting the bar so low, I'm sure others will follow suit. Future upgrades will just be a lowered cap with higher overage costs.
--
"When I was in junior high school, the teachers voted me the student most likely to end up in the electric chair."---Sylvestor Stallone

vinnie97

join:2003-12-05
Mesquite, TX
reply to MrMaster
Re: No Headline Here - This Was Part of the Last COO Statement

Oh, but they are...see Beaumont.
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