ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs:
 ·VOIPo
| Huh??
How will this be a loss for consumers?? This effort by Verizon is to keep people from porting out their number to a different provider. Seems to me they would already be educated as to Verizon's services and pricing which is why they are probably leaving. |
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NOZIREV
join:2008-07-10
New Bedford, MA | Can you blame them?
They lost 12.2 percent of there landline customers in 2008. That is pretty significant.
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"Citius, Altius, Fortius" [Faster, Higher, Stronger] |
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mb
join:2000-07-23
Washington, NJ | I'd be back in an instant if their non-promotional pricing became competitive. |
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Big Pete 82
join:2009-01-30
Corona, CA | More competition?
I guess Verizon will have to start competing BEFORE a customer ports instead of AFTER. This should hopefully help competition... |
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bgraham
join:2001-03-15
Smithtown, NY
 ·Verizon FIOS
| Does Verizon even care?
Does Verizon even care about land line customers?
It seems to me they only care about cell phones and FIOS. I guess they will start pushing ads for their VOIP soon because they want those cable VOIP phone customers back so they can pay $45 a month for Verizon VOIP. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | reply to Big Pete 82
Re: More competition?
Its more of an issue of during.
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Canada = Hollywood North |
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major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:
| reply to NOZIREV
Re: Can you blame them?
said by NOZIREV  :They lost 12.2 percent of there landline customers in 2008. That is pretty significant. Too bad so sad. |
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DaveNJ
No Fear
join:1999-09-01
New Jersey | reply to NOZIREV
Well if they lowered there price to one that was competitive , thats how they would win people back. |
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Gilitar
join:2000-11-20
Mobile, AL | VoIP is superior
Unless you have a specific need for a traditional landline I can't understand choosing one over VoIP. With VoicePulse I get all the features that AT&T wants to nickel and dime me for; all for less than a basic landline. |
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Angrychair
join:2000-09-20
Jacksonville, FL
 ·Comcast
 ·AT&T Southeast
| reply to en102
Re: More competition?
No, the decision to port was already made, and the customer is simply waiting for the cogs of the system to turn far enough for their desire to manifest. Then, before the cogs even finish turning verizon is attempting to woo the customer back with deals they should have been providing right from the start.
The phone companies need to recognize the position they're in, and lower their prices as well as bundling all of the features they presently charge for into the base price of the phone line.
Why should I have to pay extra to have an unlisted telephone number, or caller id, or call waiting, or three way calling? |
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Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY | Of course it's ok
for the cable companies to send salesmen to your door with promises of the moon when people cancel for FIOS. |
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me1212
join:2008-11-20
Pleasant Hill, MO | reply to Gilitar
Re: VoIP is superior
true dat! with VoIPo i'm paing LESS than 1/3 of what i was with my POTS and getting 10x more. |
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Unhappy visitor
@comcast.net
| STALE "Selected Forum Topics"
Please someone help.
I wrote admin over weekend, but still no email reply or fix.
Problem: for 10 days, the "Selected Forum Topics" that appears on the bottom right of the home page, has not been updated.
It is stale, old and looks very unprofessional.
This site looks like they don't give a damn.
Shame on whoever is responsible for this fiasco.
They should be fired. |
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MalibuMaxx
join:2007-02-06
Chesterton, IN
·Comcast
1 edit | wont come out for five days hmm?
If you (you being verizon) want to keep customers howbout servicing your copper...
I am again out of service for five days because some drunk hit our polls and aparently knocked our line loose.
Our power company got the poll back up on a sunday the day it was hit within 2 hours. Cable serviced the line hit within 5 hrs (once the poll was cleared). Why does it take verizon five days to come out and fix it???
Dont bribe me with gifts... bribe me with service... and I'll stay...
But because you dont care is why im leaving... and probably never coming back... |
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quatrix
Premium
join:2005-02-11
Davie, FL | Learn how to say "no"
If they sucker you into staying, you deserve it. Let's not babysit stupid people. |
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vpoko
Premium
join:2003-07-03
Jamaica Plain, MA
| reply to Pathfinder
Re: Of course it's ok
said by Pathfinder :for the cable companies to send salesmen to your door with promises of the moon when people cancel for FIOS. There's no issue either with Verizon trying to win back their former customers, they're free to call their ex-customers all they want and try to get them to switch back. The problem is they can't hold up the switching process so they can try to save the customer. |
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vpoko
Premium
join:2003-07-03
Jamaica Plain, MA
| reply to quatrix
Re: Learn how to say "no"
said by quatrix :If they sucker you into staying, you deserve it. Let's not babysit stupid people. Nobody's babysitting anyone, but I don't want Verizon delaying my switch while they have someone cold-call me. Do the switch, as mandated, and then market after. |
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Eat Me
join:2002-09-25
Sussex, NJ
·PenTeleData
·Future Nine Corpor..
·VOIPo
·Vonage
2 edits | reply to me1212
Re: VoIP is superior
I'm going on 7 years with VoIP. I've been a Vonage customer up to yesterday, but I'm in the process of switching to another provider. Will probably be CallCentric after VOIPo proved itself to be incompatible with my BSD firewall.
But I do realize its limitations -
- Dependent on your internet connection, so if your internet connection goes, so does your phone.
- Call quality isn't 100% the same as a POTS line
- Local numbers not always available. My NYC VoIP number confuses the heck out of the local pizzeria, lol.
- Doesn't work well with some devices that need a modem connection (older DirecTV receivers come to mind)
- Counts against your usage if you have caps
But VoIP is pretty good and I've used it as a landline replacement for years. I make a lot of international calls and it's a real money saver. |
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Dolgan
Premium
join:2005-10-01
Sun Prairie, WI
·Verizon Online DSL
| reply to MalibuMaxx
Re: wont come out for five days hmm?
It takes 5 days because Verizon has cut its field tech force by 30-50% throughout the upper midwest in the last 2 years and they keep reducing our budget to help pay for FIOS deployments in other parts of the country. Most of Verizon's customers live in small to mid size towns{or are rural} in this market so there is not enough profit incentive for them to care about us anymore. Furthermore, the regulatory bodies in the upper midwest states are more concerned about AT&T's performance as they cover all of the large cities/have the largest population coverage and hence more political clout.
The public's only recourse is to file complaints with their regulatory bodies and hope that they will put pressure upon your serving telco to improve their service. People are more apt to simply switch providers{if it is an option} instead of taking their time to file a formal complaint{that is the small part of the public tthat actually knows they can file complaints with the regulatory bodies and how to file the complaints properly}. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to bgraham
Re: Does Verizon even care?
Wrong.. wrong wrong wrong. 
FiOS isn't in a large enough deployment to care only about FiOS and they certainly have a whole division that worries about cell phones. Many people make this mistake that a company/corporation the size as Verizon, sits around with a one or two track mind. Its like saying "why is X company trying to launch Y product when they need to update Z?" ... they've got people working on many and all areas of their business line.
Second, people don't go to cable for "VoIP".. they go to cable for an alternative to their phone companies. People are not seeking the technology, directly.. to the end users, it's a phone line, period.
But, I do agree that they want people on VoIP.. it's a cheaper service to operate with higher profit margins.
Be it cable or phone, they still need to make a certain about per active drop to the home in order to pay for and maintain their systems.. the BIGGEST chore ahead of them is figuring out how to migrate customers to that model from the current, outdated model. Cable is already doing that, to some point, with moving from an unlimited HSI service to that of caps and overages. |
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