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<title>Fiber Optic forum - dslreports.com community</title>
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<description>Fiber Optic forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Thu, 24 Jul 2008 03:13:57 EDT</pubDate>
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<title>Tell me about wonderful Swedish connections</title>
<link>http://www.dslreports.com/forum/remark,20837904</link>
<description><![CDATA[ So, I heard Sweden is the best country in the world for broadband internet? It's easy to get 100 Mbit or 1 gigabit of download and upload speed?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20837904</guid>
<pubDate>2008-07-23 17:24:51</pubDate>
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<title>Utopia - Mstar support forum?</title>
<link>http://www.dslreports.com/forum/remark,20373636</link>
<description><![CDATA[I was just wondering if anyone here knows if any Mstar support or technicians hang out on these boards. 

For that matter even a Utopia board would be nice so I could ask about setting up internal routes between Mstar and Xmission because I have Xmission at work and Mstar at home and both are on the Utopia network yet a traceroute shows that both directions the route goes 14-15 hops and leaves then re-enters the Utopia network. There is no need for that ;) 

The reason I am wondering is because I have many issues that could easily be worked out if I could just talk to the right person (if you know what I mean! ;) ) 

Here are just a few things I need to vent about and share as it seems no one at Mstar listens. (or cares!)

1. Mstar has removed there support@mstarmetro.net support address and the only way to submit emails if via their web form. This was done without notifying customers.

2. Mstar has also removed the Speed Test http://meter.mstarmetro.net/ Of course; this was done without notifying customers.

3. Mstar never responds via email even if you specify that they do! I actually called them on the phone yesterday and they said that they show there where responses noted on my account yet I never saw them. Apparently they can&#146;t even send emails to their own customers and have it work.

4. (And now for an older issue) Mstar never has a straight answer! Last year out of the blue I stopped receiving email on my home/lab email server. I found the problem was Mstar was blocking port 25 INBOUND. I spent over a week on the phone with them trying to get this resolved while they kept swearing on there lives that they do not do any port blocking. Yet a week later I got an call out of the blue from some "customer support" staff member who didn't even know exactly what he was telling me but needless to say they apparently found out they were blocking port 25 INBOUND "to keep spammers off the network." I tried to point out that blocking inbound would only help spammers as they would not have to worry about NDR's and that there block doesn't stop one bit of spam from going out... I was never able to get the right person on the phone that could understand or care about what I was trying to say so I just gave up! Eventually I got a manager or something who said they could give me an unfiltered static IP address for free as they had informed me wrong about the blocking and had done so without notifying their customers. I never heard back and again after many calls and never being able to get the right person on the phone I just gave up. I ended up setting up a relay to send my mail to me on port 29 rather than 25.

5.  Still can&#146;t hit my 50/50 no matter how hard I try. Also see #2. I use a Cisco ASA5505 at home so there should be no throughput issues.

6. Yes I can go on but I don't want to continue until I know this is the proper place. I have many things Mstar customers (& future customers) may want to know and not just about the internet service but their IPTV service as well.

I hope this is the proper place to vent and possibly find help here at BBR as I did not see an Mstar specific forum. I am hoping this Fiber Optic forum is the place unless someone knows otherwise!

And again if there are any Utopia/Mstar engineers and/or technicians who frequent these forums I would love to be able to chat with someone who understand there network more than I do ;)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20373636</guid>
<pubDate>2008-04-23 11:28:00</pubDate>
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<item>
<title>WTB: (2) 12 Strand Wall Mount Boxes with SC connectors.</title>
<link>http://www.dslreports.com/forum/remark,20397557</link>
<description><![CDATA[I am running some fiber next week from my office to my tower for my Wisp network and I am in need of two wall mount boxes on the cheap.

Thanks
-Marty]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20397557</guid>
<pubDate>2008-04-27 23:24:02</pubDate>
</item>

<item>
<title>New instal of FTTH In Ohio</title>
<link>http://www.dslreports.com/forum/remark,20677493</link>
<description><![CDATA[Greetings all,

We just recently had Armstrong Cable buy out the old system in our town.  Now I am scheduled to have the fiber run to my house the first week of july.  This will be a huge leap for my community. This is the first time anything other than Sat or Dial-up has been available.  

I will let you all know how the install goes. I can hardly wait. So long Dish...so long Sprint Cellular high speed (though I have enjoyed it)  Hellllllo to  the 21st century.

Later
JimC]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20677493</guid>
<pubDate>2008-06-21 14:19:02</pubDate>
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