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Latest reviews for BroadVoice:

molla

join:2007-08-15
95

How reliabie is Broadvoice?

How is the data quality and uptime with Broadvoice?
Anyone using their own equipment as they offer BYOD?

Also any feedback on their customer service?
permalink · 2007-08-15 18:17:35 · Reply to this
kieranmullen
Premium
join:2005-12-12
Portland, OR
clubs:
·Gizmo5
·Skype
·Vitelity VOIP
·magicjack.com
·Verizon FIOS
·Vonage
·ViaTalk
·VoicePulse

Re: How reliabie is Broadvoice?

I had their service for 1.5 years before porting my number over to sunrocket... then sunrocket died. I wish I hadnt. Their plans are very reasonable. They offer BYOD and support softphones like Xlite which you can get for free from counterpath.net They had someone answering the phones on new years night and day. They have also been very responsive on their email support as well.
permalink · 2007-08-19 23:18:40 · Reply to this

molla

join:2007-08-15
95

Re: How reliabie is Broadvoice?

said by kieranmullen See Profile :

I had their service for 1.5 years before porting my number over to sunrocket... then sunrocket died. I wish I hadnt. Their plans are very reasonable. They offer BYOD and support softphones like Xlite which you can get for free from counterpath.net They had someone answering the phones on new years night and day. They have also been very responsive on their email support as well.
Thanks, that helps.

I signed up with them but I'm not able to get incoming calls... Strange enough, I had sunrocket also and I'm able to get incoming and outgoing with them at the moment.

I have a trouble ticket in with Broadvoice, will have to see how this goes. It was working fine just a day or so ago.
permalink · 2007-08-20 20:30:02 · Print · Reply to this

justin
Australian
join:1999-05-28
Brooklyn, NY

Host:
IPv6
Business Connectiv..
Home/Office setup ..
Console/Handheld g..
Console Tech

GA Outage?

From an unhappy customer:

"Not sure if you were aware or had anyone that wanted to look into this.

BroadVoice VOIP service in GA has been out for a week now. No resolution in
site and they refuse to allow you to port your number to another provider.
Very sad and the company lacks any form of true customer service.
"

Comments from any other users?
permalink · 2007-10-03 16:34:51 · Reply to this

peter_CA

@comcast.net

Re: GA Outage?

This may be widespread. I'm in CA and the service stopped working for me today (October 3). Even their web site seems to be down. I've been trying to call their support telephone numbers but I'm left "on hold" forever.
permalink · 2007-10-04 02:25:18 · Reply to this

Roko

@pldt.net

Re: GA Outage?

Same here, I got no service in CA.
permalink · 2007-10-04 06:17:28 · Reply to this

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
·Comcast
·Alameda Power & Te..

Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
 I found these threads in »VOIP Tech Chat about this:

»broadvoice.com...Unknown host VOIP Down

»[BroadVoice] Can people confirm BroadVoice is down?
--
TH ~ NE ~ EPN ~ NC ~ TD
permalink · 2007-10-04 14:54:45 · Print · Reply to this
Forums » User Groups » Companies beginning with B » BroadVoice

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