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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
|  Welcome Etheric users
I ordered the gold package at 129.00 a month 1.5/1.5 guaranteed with a burst rate of 4-5mb ... i don't think you can really ask for anymore then that for the price. What a bargain!!
Anyways, i just wanted to get this forum going, and introduce myself.
Wheres my Etheric peeps? | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Thats weird dude .... i was looking at your blogspot earlier ... i don't remember where i saw you at, but i was checking out your profile ... to weird. I mean .. its weird that you would post of all people.. after i was looking at your site, and Ive never talked to you. heh
Anywaze... my peeps will come around ..... (i hope) heh
Greetings Weirdal  | |
| | | 
Weirdal
Premium
join:2003-06-28
Lincoln, NE | Re: Welcome Etheric users huh? lol
you read my blog but you didnt find the link here?
that's odd
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My blog | |
| | | 
Jay-Cupertino
@pacbell.n |  Etherics in Cupertino
I have requested a survey from etherics, to verify the line-of-sight for a possible installation. What do you guys think about the service ?
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Jay | |
| | | | | Traveller76
join:2003-04-20
Sunnyvale, CA
| Re: Etherics in Cupertino
Also, have any users noticed any connectivity issues? Slow times? Or any other quirks. I'm definitely going to get the service as soon as they have a system that will work through trees.
Thanks,
Traveller | |
| | | | 
prag
join:2000-12-19
Santa Clara, CA
| Re: Etherics in Cupertino What type of latency stats are you looking for ?
I've been keeping a record of latency and ping times since I've had the service. I'd say that it's been 99% good and 1% bad. However, that's much better service than any other ISP I've been with.
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Blue Skies ! | |
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prag
join:2000-12-19
Santa Clara, CA
1 edit | Re: Etherics in Cupertino Here is a couple of charts that show latency. In the first chart, the average ping times for today. That is pinging from a friend's work to our server on Etheric's network at my house. But he is running that over a slow T1 line. In the second graph, you can see from the yearly chart switching from Comcast to Etheric. My average from our server to cisco.com is also posted in the third picture. Those are more realistic pings for the last 24 hours or so.
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Blue Skies ! | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Re: Etheric in Cupertino OH.. so thats where all my bandwidth is going huh.
I cant say the same anymore about Etheric. My service completely blows. Latency is through the roof. Might as well be on AOL. My last speed test was...
2004-02-18 11:14:53 EST: 250 / 1669
Your download speed : 250881 bps, or 250 kbps.
A 30.6 KB/sec transfer rate.
Your upload speed : 1669449 bps, or 1669 kbps.
Im basically pinging like 300+ all day. Ive sent over 50 e-mails about this problem. Nothing gets fixed.
Apparently David is getting the "Premium" service. I haven't seen speeds like that since the first day it was installed.
Im pretty much | | ----- this close to cabcelling the service. He got major work to do. I can barley use this connection. Web pages take 40 seconds to load, upload and download speeds change by the minute. If your looking for dependable, consistent, solid service ... i would look elsewhere. The service does look pretty from the website, but don't let the pretty colors and text fool you. There lack of bandwidth , and bandwidth favoritism is killing this network faster then you can say "Etheric.net" | |
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prag
join:2000-12-19
Santa Clara, CA
1 edit | Re: Etheric in Cupertino Who's David? are you referring to me? If it, I don't have the premium service - just the residential gold plan.
Sorry to see you go man. I know that there have been times where things have not been great, but for the most part, it still get's 4/5 stars for overall quality. I know the past couple days they have been having a couple router problems, and that did include some downtime, but they resolved the situation fairly quickly.
Bandwidth favoritism? Hmmm... I wouldn't know anything about that. True, the bandwidth does fluctuate, but I haven't seen it go under my CIR of 1.5/1.5 since I've had the service. Anything over that is bonus, is the way I look at it. True getting 8/8Mb or 5/5Mb all day every day would be nice, but it's not realistic. Not with wireless technology anyways. Good luck with your future ISP "comshaft"  if you choose to go back to them. I think I'd rather choose a little hit in performance from time to time rather than bandwidth limitations and unable to run servers.
Have they done a truck roll out to your site to check your alignment ? Call up Alex or Patrick and have them run an RSSI test on your radio and check the results. I was set up with -70 rssi, and I'm still seeing -72 as the average (lower numnbers are better.)
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Blue Skies ! | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
3 edits | Truck roll? heh .. are you kidding me? I cant even get him to call me or answer a few simple questions i have.
I told Alex, if there is something wrong with my equipment, then lets get someone out here to fix it. Ive done numerous test on my LAN, and found nothing out of the ordinary. Ive sent him several latency graphs, speed test, mrtg reports, you name it. He hasn't called me once. He has sent vague e-mails about the problem, but has never suggested sending a tech out to solve the problem or take a look. Its something internal. Ive seen the line stable as can be a few times, but it never lasts. On top of that .. they have the nerve to tell me that im using 2Mb of sustained bandwidth all day everyday, when i run my own mrtg graphs for 2 computers that use Etheric and my monitors have never reported anything over 1.2mb form them at any given time. I cant even get 2mb of upload or download unless its freakin 3am. Plus, i run game servers and when my servers lagging out no one wants to play in it, which is all the time.. so they leave. Ive never been able to pull more then 700-900kbps without spiking out to 1000+.
For them to tell me im using 2mb of sustained bandwidth is ridiculous. It looks they are sharing my monitor with another user. One night i was pulling only 400kbps, and his monitor for me was showing that i was using over 3mb of upload. Its almost like someone has tapped into my line, and causing all these problems for me.
As far as my Comcast service goes. I already have Comcast, and it it works great. I never seen these kind of performance issues. The only think that blows about Comcast is the upload speed. Otherwise. im getting 3500 on my downloads 24/7 and im happy with that. I rarely see 3500 from Etheric. Rarely. I rarely see my 1.5 24/7 for that matter. As far as the server go.. Ive ran servers on my Comcast for years now (used to be @ home & Art), nothing has changed. if your not a heavy user of the line you have nothing to worry about. I haven't received a letter about my web,ftp, game servers from any of the cable company's in the bay area in the 7 years Ive been using cable modem.
I could give a rats ass about 5/5 all day everyday. Im not here to cap out my line 24/7. The problem is i fall below 1.5 all day long causing tremendous spikes on my line. If it worked properly i wouldn't be bitching, but i guess he doesn't take me seriously or care about my business or he would have someone over here to fix this problem.
Ive been dealing with his kind of performance for 2 months straight. Those ping spikes aren't normal dude. A nice running service will show no spikes of any kind. Ive had speakeasy, and the latency was a solid 30ms all day everyday to any local server.
You may be into downloading 24/7 on your ftp client or server, but im into low latency and steady performance. And theres nothing steady about my service or yours. I can look at your graphs above, and see the instability. Those spikes should be happening at all. Thats either CPU load, bad routing, or lack of bandwidth. Might even be some kind of network management software jacking everything up. who knows. I can assure you its one of those though. | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: Etherics in Cupertino I must be getting the preferential bandwidth treatment again Looks like things are back to normal.
How are things for you CocoaTea ? Still a bit sluggish ?
»/speedtests/73···77248088
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Blue Skies ! | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| 10:44 pm
2004-02-20 01:44:16 EST: 320 / 1668
Your download speed : 320885 bps, or 320 kbps.
A 39.1 KB/sec transfer rate.
Your upload speed : 1668984 bps, or 1668 kbps.
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The Unofficial Bay Area 3Mb Upgrade List | |
| | |
TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
1 edit | A change of heart :)
To my surprised I received a phone cal from Alex last night, and he apologized about the situation , and informed that I took it 10x worse then anyone else did as far as connection stability, and speeds. Which i can raise my hand and say "AMEN!!!!" to that. It was like AOL some days. I also apologized for getting a little upset and saying a few things i shouldn't have said. Alex is not showing bandwidth favoritism, hes not a hard person to talk to. Hes actually a really cool dude, with alot of knowledge, and passion for what hes doing. I respect that. I feel bad for saying some of the things i said. Honestly.
Anyways .. im sure you are in tears by now, from this heart wrenching story .. i just want to say my service is running Sweeeeeeeeeeeeeeeet now.
Advice*
Just let me brotha know whats up next time. Its the same concept as .. a tech who may be late to a job. Usually the customer is cool if you call them and say .. "hey im gonna be a little late", where as never calling and showing up 4 hours later. There pissed. trust me..... Ive been there.
I Wont do that again.
Latency:
Tracing route to www.yahoo.akadns.net [66.94.230.34]
over a maximum of 30 hops:
1 10 ms 5 ms 5 ms 1-10-3-209.etheric.net [209.3.10.1]
2 9 ms 10 ms 8 ms 25-11-3-209.etheric.net [209.3.11.25]
3 5 ms 6 ms 6 ms 63.146.113.82
4 6 ms 5 ms 6 ms cntr-02.jsv.qwest.net [66.77.106.169]
5 6 ms 7 ms 13 ms svl-core-03.inet.qwest.net [205.171.14.5]
6 6 ms 7 ms 7 ms svx-core-02.inet.qwest.net [205.171.14.82]
7 8 ms 11 ms 7 ms sjp-brdr-01.inet.qwest.net [205.171.214.138]
8 8 ms 7 ms 7 ms so-2-0-0.edge1.SanJose1.Level3.net [209.245.146.
229]
9 8 ms 7 ms 8 ms so-5-0-0.gar1.SanJose1.Level3.net [209.244.3.137
]
10 6 ms 6 ms 7 ms ge-9-1.ipcolo3.SanJose1.Level3.net [64.159.2.73]
11 7 ms 7 ms 7 ms unknown.Level3.net [64.152.69.30]
12 7 ms 7 ms 7 ms UNKNOWN-66-218-82-230.yahoo.com [66.218.82.230]
13 8 ms 7 ms 8 ms p3.www.scd.yahoo.com [66.94.230.34]
Trace complete.
Speeds:
2004-02-20 02:30:07 EST: 6364 / 5597
Your download speed : 6364279 bps, or 6364 kbps.
A 776.8 KB/sec transfer rate.
Your upload speed : 5597014 bps, or 5597 kbps.
Seems like broadband .. above the 1mbit barrier!
Im back!!!!!! oh yes... im back!!!! (hopefully not a fluke)
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The Unofficial Bay Area 3Mb Upgrade List | |
| | salsbury
join:2004-03-03
Los Gatos, CA
| Re: A change of heart :) Glad to hear we didn't lose you!
Yeah, things have been...hectic lately. (To say the least!) We've been working on finishing up a many-months-long (and many-months-delayed, thanks to gov't bureaucracy) expansion of our network and service area.
On Saturday, we installed new transmitters on the Loma Prieta Tower, and after ~10 hours of troubleshooting work up there on Sunday night, and another trip there at 3am this morning to replace some faulty cables (joy), I'm happy to report that we've lit up our first customers in Santa Cruz County.
We're hoping to have our 2nd South Bay Tower lit up around the end of the month (...after some more bureaucracy.  )
The flip side of this is that we've been a bit swapped-out and haven't been able to provide quite the level of responsiveness that we'd normally like to. And since I constitute pretty much the entire Support Dept. right now, I apologize for that. (My answering machine at home is full of messages received while pulled away, and I have more than 1100 messages in my Etheric mailbox to be waded through. (Not whining, just illustrating the scale.)
With the new service area, I'm expecting a lot more support requests, and have been planning/building out our infrastructure to try making the scale-up managable, and improve my own ability to respond to support requests, etc. I've still got a ways to go to get things where I'd like them, but they are improving, slowly. (My finally getting on to DSL Reports today after that late-night/early-morning tower visit today is one more step...)
Hopefully I can provide a bit of Etheric presence here for people, but we're still only a handful of geeks trying to keep things smooth while expanding, so please excuse the occasional bumps and *call us* if you've got questions or notice problems, don't just fume!
Email is fine, but in all honesty it's asynchronous, not realtime, and liable to get delayed in the daily flood. I read it all (aside from the 2-300 spams I get per day), but make no promises as to *when*. (Even my parents get delayed! I don't play favorites! )
It's been primarily Alex, Thomas and myself doing the majority of stuff since I joined back in July. We have other folks helping out part-time with sales, finance, etc., and just brought on another installer. Hopefully this new service area will bring in enough customers that we can hire more folks soon (maybe even more Support folks...Yay!) but for now, we're stretched kinda thin.
And now, I'm off to help with a bunch of installs, so no more posting from me today.
Hope this helps!
Patrick Salsbury
Etheric Tech Support & System/Network/IT Guy
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Etheric Speed test! Woohoo Looks like Patrick got our own personal Speed test. Woohoo!! Please make sure to use it so we will show at the top of the fastest Broadband ISP's list.
Etheric Speed Test Applet
»ns1.etheric.net
Havent seen anythign yet, but were bound ot pop at the top of the list the more you guys take speeds tests.
Cool? I thought so.
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The Unofficial Bay Area 3Mb Upgrade List
The Etheric.net Forums | |
| Qawiy
join:2004-01-05
Menlo Park, CA
| A Few Questions I am thinking about getting the Silver Basic Residential Plan but I have a few questions.
1. What is the length of the attena that is going to be placed on my house?
2. I have a tv dish on my house will signals interfere?
3. Do I pay surveyor after he/she is done or will Ether bill me?
4. Is Ether compatible with Xbox Live? | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Re: A Few Questions"1. What is the length of the Antenna that is going to be placed on my house?"
The dish is almost a spitting image of a Direct TV dish. The only difference between them is the hardware that attach's to the dish.
"2. I have a TV dish on my house will signals interfere?"
No. Your direct TV dish is pointing out into space, and our dish is pointing to the nearest local mountain with signal. They both are looking for different signal types and it wouldn't matter if they were right next to each other.
"3. Do I pay surveyor after he/she is done or will Ether bill me?"
If Etheric does do a survey, you must be READY to sign up for service if they have LOS (line of site) from your house to there transmission towers. You cant order a survey to be done, and find out you have LOS and say "OK, i just wanted to see if i could get it" They do not operate like that. I not sure what the billing is for the survey.
"4. Is Ether compatible with Xbox Live?"
I don't see any reason why not. Im sure it will work fine with your Xbox. You can choose between static and/or DHCP
Good Luck with your survey.
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The Unofficial Bay Area 3Mb Upgrade List
The Etheric.net Forums | |
| | | Qawiy
join:2004-01-05
Menlo Park, CA | Re: A Few Questions Thank You very much | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA | Not a problem. Stop by again. | |
| 
johnny_t
Premium
join:2004-03-21
Palo Alto, CA
 ·AT&T Yahoo
| Gold I am thinking of getting Etheric and i wanted 2 know
is there a contract?
can u try out service 4
a month or so? and also can U run your
own servers? can some1 that has etheric post a speed
testhttp://www.sfo.speakeasy.net/ 2 give me an idea of what the gold is like & also
It is satelite Do i have to B high in the mountains 2 get service? I can c My street on the Detailed Coverage »www.etheric.net/coverage.htmlMap
I also have a clear view of the southern-sky if that matters because I currently have DirecTV
thanks-Monce
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Gamertag=Aladar | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: Gold Hey Monce,
If you look here, you can see the Etheric speed test result archive. »/archive/etheric.net
Those are the typical speeds that Etheric cusotmers see. Yes, it like gold - Black gold!
It is not satellite, but wireless. You should be able to see the Santa Cruz mountains from your location. Call them to find out the exact locations. No you don't have to be in the mountains, but the closer you are to the SC mountains (Cambell, Los Gatos, etc..) the better chance you have of getting Line-of-Sight (LOS).
Yes, you can run servers as long as you don't abuse the service and hog bandwidth. High-bandiwdth gaming servers are pushing the limit, but FTP, Web, and e-mail should be fine.
Yes, you can try the service out for 30 days. If you are not satisfied, then you can cancel. As far as I know, there hasn't been one customer that has cancelled service, because Etheric will try their best to accommodate your needs and want you to be a happy customer.
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Blue Skies ! | |
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johnny_t
Premium
join:2004-03-21
Palo Alto, CA
·AT&T Yahoo
| Re: Gold Hey Prag IF i get etheric im going 2 use alot of upload bandwith via online Gameing. i wont be downloading mp3s and stuff like that. I will just B doing the casual surfing
and playing/hosting online games so I hope if 4 hours
a day is not alot of bandwith i just care about my upload
like i said download dont realy matter i just need that
high Upload & as far as LOS i can C MY street on the de-tailed coverage MAP so that should not B 2 bad I hope
& again I hope online gameing/hosting your own servers is not Hogging bandwith I shouldnt hog bandwith because i dont
have like 50 machines so the most computers I will have on at 1 time is 2 so there should not B a problem with Useing 2 much bandwith/Hosting your own servers at LEAST i hope
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Gamertag=Aladar | |
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prag
join:2000-12-19
Santa Clara, CA
| Running Game servers is a tricky thing. Some people do it, I've even done it with Etheric, and it all depends on how much bandwidth you are using and what plan you have. Some games like UT2004 just crave bandwidth, unlike games like Half-Life or older games. 32 players vs 16 players. It's not something that can be defined here, but something that you will have to play with to find something that falls within their usage agreement.
As far as you playing (and not serving) online games - there is no problem with that as it's just a tiny speck of bandwidth that is used. You could play all day for a month and it would be no problem.
Again with LOS, it doesn't matter if you are in the coverage area, there may be a building in your way, or a group of trees. The service is LOS, which means you need to be able to see the tower to get signal. It does not work through dense trees or structures. Please call them and find out the coordinates and you can perform your own site survey if you don't wish to wait for them to come out.
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Blue Skies ! | |
| | |
johnny_t
Premium
join:2004-03-21
Palo Alto, CA
·AT&T Yahoo
| Re: Gold Lets say im useing like 1000K or 1mb all the time 4 hosting online games would that qualifY ME? as going over the limit
I can understand haveing 50 computers On and useing it all @ once i only care about the upload
Thanks-Monce
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Gamertag=Aladar | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: Gold Hmm.. I don't know for sure. Since I don't work for the company, I can't answer that. If you had the SOHO plan and you were paying for the bandwidth, then I would imagine it would be good. But I'm not sure if the residential plans will let you use that much upstream bandwidth all the time.
Call them and ask. Maybe someone from Etheric will chime in here and speak about that.
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Blue Skies ! | |
| | | | |
johnny_t
Premium
join:2004-03-21
Palo Alto, CA
·AT&T Yahoo
| Re: Gold Ok i will call Etheric. I currently have 3000/768 DSL
and i can use all the bandith I have and run servers I hope. i can do the same with Etheric and not pay any extra $ash Hell if i had 2 pay 10 dollars more JUST 2 use all the bandwith that is avaible 2 ME 4-5 mbps BURST that would B ok but not any more then 10 dollars
they give U a fast ass-speed and hell im going 2 use my band-with if it is that fast & I pay that 129 Dollars
I hope they can work something out with me since I only
have 2 computers that would B on at once and i do alot of
running my own servers and online gameing
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Gamertag=Aladar | |
| |
TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Sustained usage of 1mb 24/7 isn't gonna fly w/ Alex. I know that for fact. The network isn't designed for that kind of load. Just imagine all the customers using 1mb upload 24/7.
There wouldn't be any upload left if that was the case.
I can understand seeing all this upload and wanting to take advantage of it, but there ARE some limitations.
I would say you are safe to use about 200-250kbps sustained upload. If you hit 1mb here and there, i don't imagine it being a problem. Hitting 1mb 24/7 will definitely put you into the business bracket of Etheric's Service. Of course that means you will pay more.
Hope that clears it up for you. Good Luck.
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An Evening with CoCoA TeA
The Etheric.net Forums | |
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johnny_t
Premium
join:2004-03-21
Palo Alto, CA | Re: Gold I will not be useing 1mb all day just 4-6 hours a day MAX
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Gamertag=Aladar | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
2 edits | #2 Fastest ISP in the on the List. If you look at the »/archive you'll see were the 2cnd fastest ISP, which should really be #1 if you ask me. But this AGI or whatever there name is cranking out 8000+ to alot of folks, and thats that limit for these tango's. Youl rarely see 8mb
Anyways, i thought it was pretty nice to see us @ #2. Great Work Alex. Connections been solid. I actually had to IM Karl Bode to get us on that list. I guess there was a problem, or something that needed to be updated, and was being overlooked. I knew it seemed kinda strange that we weren't on the list at all.
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An Evening with CoCoA TeA
The Etheric.net Forums | |
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johnny_t
Premium
join:2004-03-21
Palo Alto, CA | #2 #2 Shit thats fast cant wait 2 B with etheric as soon as
I get some CASH i will B a happy Customer
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Gamertag=Aladar | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: #2 Fastest ISP in the World Well, I wouldn't say the world... let's just say out of the national providers. I know that people in Japan and other countries that have 30+Mb links to their house. I'm just a bit envious... 8Mb bursts are nice though..hehe
However, this is very impressive. It looks like it's based on the average of all the speed tests for a given time period. So if we only post (you have the option after running the test) the highest test results, then we should move up to #1 in the next few weeks.
But it is a little misleading.. Since the few speed tests from Black Mtn to Quest at 15Mb+ speeds is giving us a little advantage over our competition.
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Blue Skies ! | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
1 edit | Re: #2 Fastest ISP in the on list Well I don't think those 2 test really adjust the avg that much at all. Its only 2 test out of 140 or something.
Yes it does change the average, but enough to say its misleading....emmm.. probably not. I mean .. you can order those speeds if you need them.
And your right.. were probably not the fastest in the world, but it just looks like it from the list ...heh.
Its still cool though. What beam are you on prag?
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An Evening with CoCoA TeA
The Etheric.net Forums | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: #2 Fastest ISP in the on the List. Heh, we're #1 today. You're right, those speeds can be ordered, but I still think we are swinging the charts in our favor by those 3 hi-speed tests. Those really don't indicate an average of all.
What beam ? I think 5 from Black Mountain. But that seems to change a few times, so I'm really not sure.
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Blue Skies ! | |
| | rapidrate
join:2000-09-15
San Mateo, CA | Hello all!
I'm doing my part to advertise Etheric.net by posting my scores. Etheric has been a great ISP so far! | |
| marc_a_power
join:2002-01-28
San Jose, CA
| Mount Hamilton Tower I couldn't get a line of site to Etheric's towers, but I believe the LOS surveyor told a friend of mine (there at the time b/c I couldn't be) that they'd be putting up a tower near Mount Hamilton (which I COULD see). Anyone know when it's going to be up?
I sure wish Etheric had a portion of their website that not only illustrated the location of their towers but also allowed one to track the status of upcoming projects, etc... | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
| Re: Mount Hamilton Tower Well .. there probably not putting a "Tower" up , but they will probably be putting a attenna on a exsisting tower.
Not sure when thats happening, you might want ot call Alex for the heads up.
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An Evening with CoCoA TeA
The Etheric.net Forums | |
|
CDeforrest
@63.73.x.x | Service in Boulder Creek? Planned? Any idea? Where are there currently transmitters located? Where are current SCruz Co. customers located?
Have there been any surveys in this area?
Thanks.. | |
| jxsi
join:2003-12-04
Tempe, AZ
| Equipment used? While I'm clearly not in any area served by Etheric, I was curious.. what equipment do you guys use for your APs and CPEs?
And what are your thoughts on said equipment? Are you pleased with them thus far or have you encountered any recurring problems?
Thanks! | |
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prag
join:2000-12-19
Santa Clara, CA
| Re: Equipment used? The equipment that they use is Trango.
There was an initial problem with the firmware when the SU was initially installed. The problem was that the radio would lose association with the AP on the tower. That was easily fixed by a firmware update that I did myself to the radio.
There have been no further problems since - about 7 months ago.
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Blue Skies ! | |
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TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
1 edit | Our recent Review Uprising Holy crap .. those kids ripped into the reviews like a pack of wolves. Im not exactly sure why everyone is so skeptical about reviews, just because theres a bunch in one day. Everyones a freakin conspiracy theorist.
OK.. so maybe 6 or 7 good reviews of a company have never been made within a short period of time... theres a first for everything. Its not like its a miracle of god or anything.
I don't think its shady to e-mail your customers and sort of nudge them over to a site and right a review if they are interested in writing one. Alex has paid to advertise his ISP on this site, and theres nothing illegal or against this websites rules to NOT send e-mails to users asking if they will right a review of the service they feel is appropriate. If anything.. it brings more poeole to the website which might bring more income to this website....
DSLR has suspended Etheric's account based on "Assumption", and probably all the hearsay chatter in the review responses. I think that is down right low of this website. No wait.. listen to that again.. "they've suspended Etheric's account because of too many good reviews in a short period of time. LOL!! wtf?? So your actually penalized for bringing traffic, and having good reviews.
Is there a actual review limit??? I mean.. this makes no sense to me..
Basically a company is guilty until proven innocent and thats BS in my opinion.
I believe Alex sent e-mail to the site owners. Its still a pain in the ass to deal with .. just because you got some GOOD reviews all in one day.
Anyways.. I just wanted to vent and the Lady's sleepin
so .. here I am 
--
An Evening with CoCoA TeA
The Etheric.net Forums | |
| |
See 16 replies to this post | |
prag
join:2000-12-19
Santa Clara, CA
| A different speed test appletHey guys, check this out...
You know Monce, isn't all that bad. He did turn me onto this link : »netspeed.stanford.edu
It also gives more info regarding the connection, if you click on "more details" :p
Check it out:
Let's see your results!
TCP/Web100 Network Diagnostic Tool v5.2.1e
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 4.77Mb/s
running 10s inbound test (server to client) . . . . . . 7.27Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet
click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 4.26Mb/s
running 10s inbound test (server to client) . . . . . . 6.62Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet
click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 3.15Mb/s
running 10s inbound test (server to client) . . . . . . 7.31Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet
click START to re-test
More Details:
WEB100 Kernel Variables:
Client: localhost/127.0.0.1
AckPktsIn: 3300
AckPktsOut: 0
BytesRetrans: 14520
CongAvoid: 2384
CongestionOverCount: 0
CongestionSignals: 5
CountRTT: 3145
CurCwnd: 10164
CurMSS: 1452
CurRTO: 240
CurRwinRcvd: 65340
CurRwinSent: 5840
CurSsthresh: 33396
DSACKDups: 0
DataBytesIn: 0
DataBytesOut: 9085890
DataPktsIn: 0
DataPktsOut: 6286
DupAcksIn: 149
ECNEnabled: 0
FastRetran: 4
MaxCwnd: 66792
MaxMSS: 1452
MaxRTO: 290
MaxRTT: 100
MaxRwinRcvd: 65340
MaxRwinSent: 5840
MaxSsthresh: 49368
MinMSS: 726
MinRTO: 210
MinRTT: 10
MinRwinRcvd: 1452
MinRwinSent: 5840
NagleEnabled: 1
OtherReductions: 1
PktsIn: 3301
PktsOut: 6286
PktsRetrans: 10
X_Rcvbuf: 65535
SACKEnabled: 3
SACKsRcvd: 154
SendStall: 0
SlowStart: 86
SampleRTT: 10
SmoothedRTT: 40
X_Sndbuf: 65535
SndLimTimeRwin: 2384443
SndLimTimeCwnd: 7676661
SndLimTimeSender: 2139
SndLimTransRwin: 3
SndLimTransCwnd: 4
SndLimTransSender: 2
SndLimBytesRwin: 1893408
SndLimBytesCwnd: 7160538
SndLimBytesSender: 36300
SubsequentTimeouts: 0
SumRTT: 173320
Timeouts: 1
TimestampsEnabled: 0
WinScaleRcvd: 2147483647
WinScaleSent: 2147483647
DupAcksOut: 0
StartTimeUsec: 400636
Duration: 10065070
c2sData: 3
c2sAck: 3
s2cData: 3
s2cAck: 3
Checking for mismatch condition
(cwndtime > .3) [0.76>.3], (MaxSsthresh > 0) [49368>0],
(PktsRetrans/sec > 2) [1.0>2], (estimate > 2) [7.12>2]
Checking for mismatch on uplink
(speed > 50 [7.22>50], (xmitspeed < 5) [3.15<5]
(rwintime > .9) [0.23>.9], (loss < .01) [7.95<.01]
Checking for excessive errors condition
(loss/sec > .15) [7.95>.15], (cwndtime > .6) [0.76>.6],
(loss < .01) [7.95<.01], (MaxSsthresh > 0) [49368>0]
Checking for 10 Mbps link
(speed < 9.5) [7.22<9.5], (speed > 3.0) [7.22>3.0]
(xmitspeed < 9.5) [3.15<9.5] (loss < .01) [7.95<.01], (link > 0) [0>0]
Checking for Wireless link
(sendtime = 0) [2.12=0], (speed < 5) [7.22<5]
(Estimate > 50 [7.12>50], (Rwintime > 90) [0.23>.90]
(RwinTrans/CwndTrans = 1) [3/4=1], (link > 0) [0>0]
Checking for DSL/Cable Modem link
(speed < 2) [7.22<2], (SndLimTransSender = 0) [2=0]
(SendTime = 0) [2.1255573377290004E-4=0], (link > 0) [0>0]
Checking for half-duplex condition
(rwintime > .95) [0.23>.95], (RwinTrans/sec > 30) [0.30>30],
(SenderTrans/sec > 30) [0.20>30], OR (link <= 10) [0<=10]
Checking for congestion
(cwndtime > .02) [0.76>.02], (mismatch = 0) [0=0]
(MaxSsthresh > 0) [49368>0]
bw = 7.12 based on packet size = 11Kbits, RTT = 55.10msec, and loss = 7.954183965921402E-4
The theoretical network limit is 7.12 Mbps
The transmit buffer (63.0 KByte) limits the application to 9.07 Mbps
Your receive buffer (63.0 KByte) limits the application to 9.04 Mbps
The network based flow control limits the application to 9.24 Mbps
Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet'
Server Data reports link is 'Ethernet', Server Acks report link is 'Ethernet'
--
Blue Skies ! | |
| |
TrueAudio
192khz
Premium
join:2002-02-24
Richmond, CA
1 edit | Re: A different speed test applet Yeah monce just kinda rubbed me the wrong way .. but i will accept his quality link via you Thats a pretty cool test. I will give it a nice workout later. Those are some heavy duty statistics.
Thanks for the link. I think ive stumbled on this one before. here---> »/stest?more=1
--
An Evening with CoCoA TeA
The Etheric.net Forums | |
| | jshadley
join:2000-07-06
San Jose, CA
1 edit | running 10s outbound test (client to server) . . . . . 1.35Mb/s
running 10s inbound test (server to client) . . . . . . 1.83Mb/s
running 10s outbound test (client to server) . . . . . 1.13Mb/s
running 10s inbound test (server to client) . . . . . . 2.02Mb/s
running 10s outbound test (client to server) . . . . . 1.84Mb/s
running 10s inbound test (server to client) . . . . . . 2.18Mb/s
These come out a little lower than Speakeasy but still above my minimum guaranteed rate so I'm not complaining. | |
| | michaelr7
join:2004-03-26
Tucson, AZ | Any etheric users here The last post in this group is from May 2004. Is this because there is nothing to say or are there no etheric users here? | |
| |
prag
join:2000-12-19
Santa Clara, CA | Re: Any etheric users here We're here
Just not a lot going on to post at the moment.
Nice review. Glad you like the service.
--
Blue Skies ! | |
| salsbury
join:2004-03-03
Los Gatos, CA
|  Etheric service in Boulder Creek...it's starting.
Someone had asked last spring about possible Etheric service in Boulder Creek. As someone who lived there for 4 years, it's near & dear to my heart, and I've been wanting to provide service over there for my friends still living in the area.
Well, we've got our first toe-hold over in Boulder Creek, and I expect it to grow. We have a recent customer who apparently is in the right position to catch a beam shot over from our Loma Prieta tower, and apparently there's a well-positioned notch in the mountains so he can get signal. (I haven't spoken directly with him, yet, so my details are from talking with others on staff.)
Also, one of our field installers lives pretty close to this guy, and was...shall we say..."mildly excited" (or perhaps just a bit more than that!) at the prospect of getting broadband at his place. So he was quite motivated to leverage that first toe-hold into a reasonable presence, and was even excitedly talking about the relative ease he'd have in connecting friends & neighbors (eventually) without having to drive so far.
So, at this point, we're certainly not "covering" Boulder Creek, but we are there, and we'll be building our presence out to provide service to those who've been waiting so patiently for someone to show up!
I'm not sure of the exact location, but I think it's somewhere around the Mountain Store area, several miles north of downtown BC. If you're an early-adopter, live on (or own) land with a good view of the surrounding area, and are interested in helping us bring broadband to your neighborhood, drop us some email and let us know.
Send mail to "sales" and CC: "support", so you hit both the folks who deal with the growth potential, and those who will help design/build/support the net over there.
I can't speak for any concrete plans or schedules over there. But I did want to let folks know that it's finally begun, and how they can best help in speeding build-out and such.
Hope this helps!
Pat
--
Patrick Salsbury
Chief *nix Officer, Etheric Networks | |
| EZjeff
join:2002-08-10
Mountain View, CA
| used equiment I am currently concidering the Etheric service but the price tag on the equiment is a bit high since I am renting a house and don't know if I'll be able to transfer the service when I'll move.
Anybody knows if it's possible (and where) to get used compatible equipments? | |
| Tyger4
join:2005-05-25
San Jose, CA
| Considering Ethiric I'm in the process of moving, and after finding out that the quoted distance of 14000 to the CO at my new house was really 20000 and so DSL wasn't available, I paniced. Then I searched for wireless ISPs.
Presently my decision is down to Etheric or NextWeb, with leaning very heavily towards Etheric.
But enough on the background. Down to business. I'm renting, and I've already gone through the process of getting the landlord's approval for installing a DirecTV dish. (DirecTV loves drilling holes when they install their dish, but can't beat the new installation cost when you move.) From talking to both Ehteric and NextWeb sales, the impression I get is that they make every effort NOT to drill any holes in your house.
Perhaps someone can chime in with details of how their dish was mounted? I'm in your typical generic house of recent construction, with a few trees about but no tall buildings, and hopefully no trees that are close enough to block LOS. For Etheric, apparently I'll need the 24" dish where I am. I'd also be interested in knowing how securely the dish gets fastened in place if it's installation doesn't involve any new holes. | |
| | fritzs
join:2005-06-17
Sunnyvale, CA
| Re: Considering Etheric Etheric came out, climbed up on my roof, said "Yep, I can see Black Mountain from here!" and clamped the antenna to one of those vent pipes that sticks up through the roof. They aligned the antenna, and ran a length of Cat-5 down the side of the building into a cable run that had the TV cable in it.
I told them that I wanted it in a particular room, so they drilled a hole through the wall and sealed the cable into it. The cable plugged in to a small Power over Ethernet adapter, and I was up and running.
They have been easy to work with and have provided rock-solid connectivity.
Fritz Schneider
Sunnyvale | |
| provos5
join:2006-01-04
Mountain View, CA
| Reliability issues?
Has anyone else noticed similar problems?
I don't think that this is solely related to the wireless link itself. There also seem to be frequent routing problems between Etheric and peers.
I admit that my expectations are very high and maybe that's unreasonable. It would be really great if Etheric was to provide reasonable SLAs to customers. At least then I would know what to expect
Anyway, if you have experiences to share, please reply.
Niels Provos
Mountain View
Ps: If you are interested in my measurements, have a look at »www.provos.org/cgi-bin/smokeping.cgi | |
|
Fremont
@etheric.net | No more post on Etheric? I'm using the service in Fremont 22 miles from the tower, I was wondering if any other user is on this forum so we can exchange opinions. Last post is almost 2 years old | |
| | dansub1
Premium
join:2007-08-28
Sunnyvale, CA
| Re: No more post on Etheric? Hello, I am new to broadband reports. I have comcast as my provider, but I am dissatisfied with them and I am considering etheric as an alternative. One of the reasons I have held off is because there is very little news on the company in the last year, and I was wondering if this was a sign that they are in trouble financially.
Have you been with them long, and are you satisfied with the service? My major concern is down time. With comcast, there are a few times a month when I can not connect at all to the internet, and times when their speeds are slow. Do you find etheric is consistent?
Perhaps I will be a fellow etheric user soon. I wish you luck, and hope you do well with them. I would much prefer a company like etheric over a giant like comcast that doesn't really give a hoot about any of your problems.
dan conroy | |
|
UnhappyCamper
@nvidia.com
|  Unreliable network and non-existing support
Calling support is an exercise in frustration. I've only managed to get through to a live person about four times, an only on weekends or odd hours.
Is my experience truly unique?
Camper | |
| |
Sigh
@mikecappella.com
| Re: Unreliable network and non-existing support No, unfortunately your experience is not unique. Etheric's support is abysmal.
- Their phone system is VoIP, so when their network is down, so is the phone system.
- Failover to support staff cell phones typically results in dropped calls, full voice mailboxes, or unacceptably poor cell connections.
- The support number or main line is frequently unavailable (too many calls?).
- The support voice mailboxes are typically full, and accept no messages, whereby the system just hangs up on you.
- Support does not return calls.
- Support does not respond to trouble tickets.
- Support does not respond to email.
- Status messages on the support line are out of date and useless.
There were significant system outages this week (01-22, 1-24): Etheric has not returned a call or email regarding a single trouble ticket/support request.
While the network in general has been more reliable this year, support is far worse. | |
| |
UnhappyCamper
@nvidia.com
| Thanks Mike,
I believe that you may have experience better reliability this year, unfortunately my experience doesn't match yours.
Since my original posting, our network has been down solid since Friday - more than 72 hours at this point.
I host eight domains (for family) including mail servers. Needless to say, I had to rush last night to shop for hosting service and migrate all services (using a neighbors network). I'll spare y'all a rant about the cost and work involved.
Taking into account the cost of installation and the significant monthly expense, this is mind boggling. Clearly they can't stay in business if that's how they treat their customers.
Camper | |
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