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4.0 Troubleshooting·Does Telus block any ports?
·Why do I have a 10.***.***.*** IP address?
·What are the DNS addresses used by Telus?
·How can I access the web interface on my 300G modem?
·What are some other resources for help?
·How can I test my speeds?
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Yes Telus currently does block ports to users on home and Office packages.
The only packages with no blocked ports at this time are the Server packages.
The Blocked ports currently are:
TCP 21 (ftp)
Customers running an FTP server will no longer be able to have Internet users connect to their server. Many customers computers are used as FTP servers to store illegal files.
TCP 25 (smtp)
Customers running a SMTP mail server will no longer be able to receive email requests. Also, Telus users will not be able to connect to non-Telus smtp servers on port 25. Prevent mail servers that operate as an open relay. Open relays are used without a customer?s knowledge to sends millions of pieces of Spam.
TCP 80 (www)
Customers running a Web server will no longer be able to have Internet users connect to their server. Common exploit on old Window IIS server and Linux boxes that are not properly patched.
TCP 110 (pop3)
Customers running a POP mail server will no longer be able to have Internet users connect to the server. Prevent mail servers that operate as an open relay. Open relays are used without a customer?s knowledge to sends millions of pieces of Spam.
TCP 6667 (ircd)
Customers running a IRC server (Internet Relay Chat) will no longer be able to have Internet users connect to the server.
TCP/UDP 135-139 (dcom and netbios)
These ports are commonly exploited by worm viruses:
135 Windows RPC
136 PROFILE Naming System (basically unused)
137-139 Windows NetBios
TCP/UDP 445 (ms-ds)
Microsoft Directory Services - Customers that allow legitimate Internet users access to their computers will loose this ability. This allows hackers to directly connect to a Windows based computer and gain total control over the OS.
TCP/UDP 1433-1434 (ms-sql)
Microsoft SQL server - Customer running an SQL server will no long be able to have Internet user connect to their server. There are several worm viruses that exploit holes in SQL server.
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by Liontaur  edited by joshb
last modified: 2007-03-16 02:47:59 |
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You haven't registered your device MAC address via OCA. Here's how you do it:
Access the OCA via the following URL's accordingly:
British Columbia: »oca.bc.hsia.telus.net/
Alberta: »oca.ab.hsia.telus.net/
If you have lost your OCA account information, the best way is to call the number shown on the bottom of the OCA page and request a new one, which should only take about 2-3mins.
Once you have got your account, log in and follow the links. It is very basic.
To get the MAC address... (Not sure if this would work with connection or without connection...)
Windows 95, 98, 98SE:
Start->Run->winipcfg
Select your adapter and check the adapter address shown, that's your MAC address
Windows 2000, XP:
Start->Run->cmd->ipconfig /all
Take note at the Physical Address, that's your MAC address.
Method 2:
Windows 2000, XP (Not sure on 95, 98, 98SE but please try)
Start->Run->cmd->net config rdr
start->Run->cmd->ipconfig (all Windows operating systems)
The OCA site has a one step MAC address registration which will register your MAC address for you without you knowing what it is. Use the above to obtain your MAC address manually if all else fails.
Note: With Telus rolling out ADSL2(+) there next generation network not all connections will require OCA registration. As time goes on OCA will be phased out completely.
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by Liontaur edited by joshb
last modified: 2007-09-16 16:33:28 |
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209.115.152.130
209.115.152.150
207.102.93.157
207.194.28.230
216.123.224.131
209.202.110.120
209.202.110.121
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by Liontaur edited by joshb
last modified: 2007-09-16 16:59:05 |
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See this post for instructions.
*note: if you choose to do so it is at your risk.
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by Liontaur edited by joshb
last modified: 2007-07-01 05:28:33 |
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There are a few other places that may be able to help you:
Linksys forum at BBR.
D-Link forum at BBR.
Wireless forum at BBR.
2wire forum at BBR
Telus area at D-Link site.
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by Liontaur edited by joshb
last modified: 2007-09-16 16:47:45 |
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There is an FTP speed test that Telus offers, it's fairly accurate of your speeds.
1. ftp to ftp.telus.net
2. login as anonymous, use any email address as your password
3. type cd pub
4. type cd size-test
5. type get two_meg
If you are a Telus customer, you can also test upload speeds in this manner
1. ftp to www3.telus.net
2. login with your telus userid/password
3. type put two_meg
You can also try out other speed test tools located DSLR Speedtest
Another alternative to try is speedtest.net or speakeasy
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by Liontaur edited by joshb
last modified: 2007-09-16 16:45:54 |
