•Make the subject title indicative of the problem (or program) in question. •When posting a question regarding a specific product, include the Version number. •If you're experiencing problems with a program that generates an error message, then include the message or error code verbatim. •Start a new topic if the subject is over 2 weeks old. Please don't "wake up" older threads •Indicate what, if any, changes were made that may have led up to the problem.
•Any new or similar applications added?•Any new hardware added? If so, have you checked Device Manager (if using a Microsoft OS) for errors?
•And most importantly, when your problem is resolved, let everyone know!!! Many people put a lot of time and effort into helping you. Let them know what suggestions worked.