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FAQ RevisionsEditor: lilhurricane See Profile
Last modified on 2009-11-06 06:37:55
view: single page · printable

5 Billing Issues

·How much does InsightBB cost?
·I've replaced my rented modem with a non-rented one. How will InsightBB bill me?
·How do I pay my Insight/InsightBB bill?
·Does Insight offer broadband packages for business use and what is the cost?
Pricing varies from area to area. At this time, in order to get pricing information on services provided by Insight, you may need to call your local Insight office or you may fill out the online form found here - »www.insight-com.com/SelectMyOptions.aspx

For your area's pricing details:

    •Visit: »www.insight-com.com/ziplookup.asp and enter your zip code.
    •Select the services you are interested in.
    •Enter the required information.
    •Review and send your request.
    •An Insight service representative will contact you with service and pricing details and will place your order.


To get explanations of the various installation types, visit: /faq/4383

feedback form

by lolwhat See Profile edited by Macy See Profile
last modified: 2007-04-03 16:21:37

If you've been renting a modem from InsightBB, and you replace it with a different (non-rented) modem, InsightBB will bill you for the rented modem until you return it to them. They will not* prorate the rental fee as of the day you switched the modems. So, it is in your best interest to return the modem to them as soon as possible.

* Well, the author was able to get a prorate without asking, but this was after a billing snafu a few weeks later. More details in his connection diary - /dsl_diary/other/408497 and look at the entry dated 2003-04-07.

feedback form

by lolwhat See Profile
last modified: 2003-10-25 09:26:51

You can pay your bill in one of four ways:
    •Online, for free, with a credit card or a bank account ( https://www.insightcustomercare.com ).
    •By following the directions included with your Insight bill.
    •By calling Insight ( /faq/5241 ).
    •By visiting an Insight office ( /faq/5241 again).
No automatic bill payment option exists as yet through Insight, although the FAQ at their payment Web site mentions that this is a future possibility. Follow the link in point 1 above for more details.

feedback form

by lolwhat See Profile
last modified: 2003-10-25 09:27:12

Insight does offer business tiers. A list of tiers and comparisons of each tier can be found Here.

At this time Insight does not list tier prices on their website, prices may be obtained by either calling their toll free number 1-877-972-4100, or by filling out the Inquiry form located Here.
Suggested by IGGY See Profile


Click for full size

Insight Business Services Comparison


feedback form

by Macy See Profile
last modified: 2007-04-03 16:52:27



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