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All FAQs » Earthlink HSI Cable FAQ » 4.0 Earthlink Pwd. by Comcast

FAQ RevisionsEditors: RedXII1234 See Profile, Archivis See Profile, slash See Profile, Hall See Profile
Last modified on 2008-08-12 08:50:40
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4.0 Earthlink Pwd. by Comcast

·What are the advertised speeds?
·What about my Comcast email?
·Where is EL/Comcast available?
·What's the ordering process like?

What are the advertised speeds? (#5830)
Earthlink subscribers inherit the Comcast speeds which are typically 6000/384.

This may vary based on your location.

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by slash See Profile
last modified: 2006-12-02 15:30:00

What about my Comcast email? (#5831)
After you initiate the switch from Comcast to EarthLink, your Comcast email will be nuked and all messages will be deleted and access shut off to the account.

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by slash See Profile edited by Bleek See Profile
last modified: 2004-05-29 20:22:09

Where is EL/Comcast available? (#5832)
Check out this EarthLink page for up to date availability status.

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by slash See Profile edited by Bleek See Profile
last modified: 2004-05-29 20:43:24

What's the ordering process like? (#5833)
To order EarthLink Cable over Comcast lines, call 1-866-570-8333 and they will initiate the switch. The first step is to speak with the EL rep and check availability. They will then set you up with your first email address and then transfer you to Comcast so they can make the switch on their end. Comcast takes about 10-15 minutes to do their part and they will either call you back or you can stay on hold for the next step. They will send you to the online provisioning page to reprovision you with EarthLink as your ISP. Your domain will then switch from Comcast to EarthLink.

After you have switched, you can proceed to setup more email accounts from the EarthLink accounts page.

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by slash See Profile edited by Bleek See Profile
last modified: 2004-05-29 20:22:27


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