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Comcast High Speed Internet
FAQ Revisions
Editors:
File Quit
,
Johkal
,
sortofageek
Last modified on 2008-10-06 16:42:49
Table of Contents
0.1 Forum Specific
(
3
)
1. Basic Comcast things
(
18
)
1.1 E-mail
(
6
)
1.2 Software
(
5
)
1.3 Personal Web Pages/Online Storage
(
1
)
1.4 Newsgroups
(
3
)
2.Troubleshooting
(
9
)
2.1 Modems
(
9
)
2.2 Speed Tests
(
2
)
3. Other
(
7
)
3.1 Advanced Topics
(
10
)
3.2 Networking
(
6
)
3.21 Comcast Home Networking
(
2
)
3.8 Business Class Service
(
1
)
4. Comcast Digital Voice (CDV)
(
3
)
0.1 Forum Specific
IMPORTANT: PLEASE READ FIRST!
About the BBR Comcast HSI FAQ.
How To Get Help!
1. Basic Comcast things
How can I find my Local Payment Center?
What is PowerBoost?
What are the actual Provisioned Speeds?
What is Comcast's Walled Garden?
What comes in the Comcast Self Install Kit?
How can I obtain a Comcast HSI Self Install Kit?
Does Comcast block service to any websites?
Can the cable modem work on any cable jack in the house?
Can I run servers (FTP, e-mail, etc) using my service?
Why does the light on my modem blink all the time?
How can I limit disclosure of my name and address by Comcast?
Why does uploading slow my connection?
Are there any other FAQs on Comcast HSI?
Can I connect to VPN using my service?
How do I access the My Account?
What is the email address for Comcast Support?
What operating systems does Comcast support?
How can I find out if Comcast is available to me?
1.1 E-mail
How can I access my Comcast email other than comcast.net?
What are the e-mail settings?
I forgot my password. How can I reset it?
If I am out of Comcast's network can I check my e-mail on my laptop?
How can I take steps to reduce spam to my e-mail addresses?
What if I get an account violation about ME sending spam from Comcast?
1.2 Software
Do I need the Comcast software?
How do I remove the Comcast branding from Internet Explorer?
How should I optimize my settings for PC (Windows)?
How should I optimize my settings for Macintosh?
What media plugins are available?
1.3 Personal Web Pages/Online Storage
How do I use FTP to log in?
1.4 Newsgroups
How do I apply for newsgroup access?
How do I set up newsgroup access on my computer?
Advanced News Setup/Info
2.Troubleshooting
How do I contact the Comcast Executive Complaint Center?
How can I contact Comcast?
How can I document troubles with my service?
How do I check my IP lease time?
My cable modem's signal is OK, but I'm still having problems. What can I do?
My connection is down. What can I do?
Why do websites take forever to connect, but then load quickly?
Why is my IP lease down to 1 hour?
Why am I seeing so much packet loss in my provider's network?
2.1 Modems
How can I view my Modem's Signal Levels, Firmware Version & Log Entries?
What should my Signal Levels be?
Which modem should I get?
What are the differences between the Motorola SB5100, SB5101 & SB5120?
Can I update my modem's firmware?
Should I lease or buy my modem?
Should I use USB or Ethernet?
What do messages about timeouts mean?
Why does one device pull an IP, but my other device doesn't?
2.2 Speed Tests
What are the available Speed Test Sites?
Are there any other Speed Tests available?
3. Other
Does Comcast have bandwidth use limits?
Has anyone received a warning from Comcast concerning infringement?
Comcast Network Health Status
Does Comcast publish anything about bandwidth limits?
Why has my area been upgraded from 64QAM to 256QAM?
What about Coaxial Cable Amplifiers?
What is the LFA?
3.1 Advanced Topics
How do I change what DNS server my computer uses?
Is my IP address 'static' or 'permanent?'
What ports does Comcast block?
How do I get a different IP address?
What is a Hub/Switch/Router?
What is CRAN?
What is QAM?
What does traffic shaping mean and how does it affect me?
What is HFC (Hybrid Fiber Coax)?
How the CMTS determines your modem's transmit power
3.2 Networking
Networking your Comcast Connection
What is a good router for use with Comcast?
How can I network more than one computer?
How many IP addresses can I get?
Can I hook my modem up to a hub and get online with all my networked PC's?
Where can I find more help with networking?
3.21 Comcast Home Networking
What if I lose or forget the Comcast Linksys router username/password?
Where do I find more help regarding my Home Networking package?
3.8 Business Class Service
Small & Medium Business Class Internet Plans
4. Comcast Digital Voice (CDV)
What is Comcast Digital Voice service?
Is Comcast Digital Voice the same as other VoIP services?
What is the website for CDV Voicemail?
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Friday, 10-Oct 15:53:06
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