From time to time, you may need some special consideration on your account. There are usually charges associated with any type of change to your account.
Activation, S.A.F., and 911
There is a one time fee of $35 for activation, a monthly charge of $8.95 for the System Access Fee, and another monthly charge of .75¢ for 911 service.
Moving and Phone Number changes.
There is a charge of $20 for changing your number even when moving to a new address. As well, for any number change, there will be a charge of $15 at a Bell World store for reprogramming your phone.
Plan Changes.
There is now a $20 fee for any plan change, regardless of whether you're upgrading or downgrading. This is to prevent people from starting with a lower rate plan and taking advantage of promotions like 6 months Unlimited Local Talking, and then changing your plan to meet your needs after the promotional period. The idea is to be on the right plan for your needs right from the start. You can change your plan yourself at http://www.bell.ca/
Cancelling your service.
The Early Cancellation Fee is calculated as $20 x the number of months remaining on your contract, or $400 whichever is less. There is no charge to cancel if your contract has expired, however it will take 30 days to cancel your account from the time you notify Bell Mobility.
Hardware Upgrade
You may purchase a new phone at any point during your contract, provided your account is in good standing. However, you will be eligible for any hardware rebates only once every 24 months. There are now 2 rebate time periods. You may be eligible for a partial rebate earlier if needed, but the eligibility will depend on how profitable your account is for Bell Mobility. There is also a $25 Hardware Upgrade Fee, which is paid $15 in store, and $10 on the bill. Certain corporate rate plans may have exclusions to these policies.
Temporary suspension
The only way to 'suspend' your account is to reduce your rate plan to a minimum rate plan, which is currently $30/month. Of course, the $20 plan change fee still applies.
Serial Number Swaps
At some point, you may want to swap phones with a friend or spouse. There will be a charge of $35 to swap the phones, and an extra charge of $30 ($15x2) at a Bell World store for reprogramming.
Transfer of Responsibility
If you are under contract and you want to have someone else take over your account, both of you must call Bell Mobility to make arrangements. A credit check will be done on the new user, and a fee of $35 will be charged.
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by shaner 
last modified: 2007-10-29 19:05:00 |
