If you have not already created a user-id with SBC, do this first.
If you have an Efficient/Speedstream 5100b or 4100 set to do PPPoE:
1. In your web browser browse to http://192.168.0.1 This address will be located on a yellow sticker on the bottom of your modem.
2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.
3. At the login screen type in your SBC member ID and password.
4. Click Connect.
5. If everything is succesful you will get a screen that says, "You Are Connected." and your Internet light will go solid green. If you username or password is invalid you will get a screen stating such. If there are other problems you will get a screen stating, "The DSL connection is down."
If you have another modem other than the 2-wire Home Portal or 5-LED "5100B",
Windows XP:
1. Go to Start > Control Panel
2. Double click on Network Connections
3. Click the link on the left side that says "Create a new connection"
4. Welcome to the New Connection Wizard! Click Next.
5. Choose the top option labeled "Connect to the Internet." Click Next.
6. Choose the middle option labeled "Setup my connection manually." Click Next.
7. Choose the middle option labeled "Connect using a broadband connection that requires a username and password." Click Next.
8. It asks for an ISP Name. Basically, this is just going to name the icon, so name it whatever you prefer. We usually recommend "DSL Connection." Click Next.
9. It asks for your username and password. Enter both those in, and then uncheck the bottom checkbox that says "Turn on Internet Connection Firewall for this connection." If you feel confident that you know how to turn this off later, you may leave this box checked. When done with all of that, Click Next.
10. Completing the New Connection Wizard! Check the box that says "Add a shortcut to this connection to my desktop." Click Finish.
Macintosh OS X:
1. Go to the Apple Menu > System Preferences
2. Click on Network
3. Go to the Popup menu next to show, and select Built-in Ethernet
4. Click on the "PPPoE" tab
5. Click the check box labeled "Connect using PPPoE"
6. For service provider, it's just to name the connection, so name it whatever you prefer. We usually recommend "DSL Connection."
7. Enter your complete username in "Account Name", including the @sbcglobal.net at the end.
8. Enter your password in the password field.
9. Click "Apply Now".
Win 95/98/ME/NT/2000:
You will need a PPPoE client installed to connect to DSL. EnterNet300 is the one SBC includes with all of it's software, and it is the one you will need to have installed if you ever call in for tech support. It should be located on the DSL Installation CD you received from SBC. If you have lost the CD, I'm sure you can download it from somewhere. I'd recommend doing a search in Google.
1. Go to Start > Programs > Efficient Networks > EnterNet 300 > EnterNet 300.
2. A window titled "EnterNet 300 Profiles" should open. Double click on the icon that says "Create New Profile"
3. It will ask for a connection name. This is just going to name the icon, so put whatever you like. We recommend DSL Connection. Click Next.
4. Enter your Username and Password like it asks. Click Next.
5. The profile wizard will now try to locate the servers on your network. Click Next.
6. It will either say the wizard located servers, or was unable to. If you receive the "unable to locate servers" message, call Tech Support and they will help you out However, if it does locate a server, you're good to go. Click Next.
7. Successfully created a new connection profile! Click Finish.
8. An icon with the name you chose should now appear in the Profiles window. Drag it to the desktop to create yourself a shortcut, and you're done!
An alternate "free" PPPoE client for these operating systems is RASPPPoE. SBC won't support it but it is so simple you probably won't need support anyway.
If you have the 2-wire Home Portal:
1. In your web browser browse to http://homeportal/setup or to http://192.168.1.254 (Or on older models its http://172.16.0.1)
2. Put in your 2-wire system password at the prompt.
3. If they key code is not already filled in put in 522P-22P4-6262-22AT-F2NV for PPPoE and 522P-22P4-2E62-22AT-F27W for static then next.
4. Put in your full member ID and password and next.
5. Select your timezone
6. You should now be connected.
(most of this is by htmlartist  in this forum post.)
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by RadioDoc edited by lev
last modified: 2008-06-11 12:31:04 |
