Please remember that Insight does not offer support for home networking or routers.
To set up your router ALL you need to do is follow the manufacturers instructions which are included with your equipment. The physical connections using your CAT-5 cable with RJ-45 connectors (Those large telephone looking connectors), or USB if you're using a wireless setup and it uses USB in place of CAT-5.
Insight no longer uses SAS Registration for routers or hubs. Once your modem's MAC address is registered and pulling an IP address, the following steps should be followed.
1. Shut down your computer and any existing networking devices.
2. Unplug the power cord to your cable modem.
3. Make sure the cable modem Ethernet cord is plugged into the new router's WAN port.
4. Plug the power cord into the cable modem.
5. After the cable modem obtains block synch, plug in the power to your new router and then turn on your computer.
More information can be found here - »help.insightbb.com/general/netwo···nfo.aspx
If you are having problems getting your router to work properly you must contact the technical support of the router in which you purchased.
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by WeKnSmith  edited by Macy
last modified: 2006-10-25 07:39:58 |
