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Call waiting is enabled on the phone line that you are using for your modem. The call waiting beep cuts off the signal long enough that the modem thinks that the connection has been dropped. Before following through the steps to disable it, you have to determine the call waiting code for your area, the most common code is *70 . Three other codes that are used at times are 1170 or 70# There are a few ways to check, one way is to pick up your phone, and try each code, if after dialing the code you get a dial tone again, then that code works. You can also call the operator or check the phone book for the appropriate code.

How to Disable Call Waiting

Windows 95/98/98SE/ME Users:

    •Double Click on My Computer

    •If you use WinMe, double-click on Control Panel

    •Double Click on Dial Up Networking

    •Double Click on the connection you use to connect to the internet

    •You should see a button that says Dial Properties, click on it

    •In the window that pops up, you should see a section that says To disable
    call waiting, dial with a check box in front of it, check that box, and the
    click on the drop down, and choose the option for your area, if it isn't there,
    you can type it in there manually, followed by a comma (the comma causes a
    two-second pause before dialing, which is necessary in most areas).

    •Click on OK, and then the computer will be setup to dial the call waiting
    disable code for that location (as set in the computer), and you can either
    click on Connect to connect to the internet or cancel if you don't.


For Windows 2000 Users:

    •Click on the Start button, go to Settings, and click on Network and Dial-Up
    Connections

    •Double Click on the connection you use to connect to the internet

    •You should see a button that says Dialing Rules, click on it

    •Click on the Edit button

    •In the window that pops up, you should see a section that says To disable
    call waiting, dial: with a check box in front of it, check that box, and the
    click on the drop down, and choose the option for your area, if it isn't there,
    you can type it in there manually, followed by a comma (the comma causes a
    two-second pause before dialing, which is necessary in most areas).

    •Click on OK, OK again, and then the computer will be setup to dial the call
    waiting disable code for that location (as set in the computer), and you can
    either click on Dial to connect to the internet or cancel if you don't.


Windows 95/98/98SE/ME problems? Try these steps:

    •Double click on My Computer.

    •Double click on Dial Up Networking.

    •Locate the connection that you use to access the Internet. Place your mouse
    cursor over the connection icon and right click on your mouse. Select Properties.

    •Locate the area where the number you dial is located. Insert *70, in front
    of the number, or the code that will work for you to disable your call waiting.
    If you do not know the code, look in your telephone book. Now the number on
    mine would read *70,757-2051. If you call a 1-800 number, you will need to
    enter the entire number in that box and remove the area code from the left-hand
    side box. For example you would call *70,1800-555-1212.
    Click "OK" and
    the next time you dial in, your call waiting will be disabled!

If you use any other operating system, then the steps necessary will vary, but you need to setup the computer to dial the appropriate code and a comma before it dials the number.

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