New Speed Test Tool and reason for it existing....
Hi all,
We've now added the speedtest tool to our network (»speedtest.teksavvy.com).... What this means is we're going to be using this as a troubleshooting tool going forward and this will also allow you to have an idea of where the problems may lie.
Testing stages should go as follows:
1 - Run 3 tests on TekSavvy, and copy and paste them into a single thread.
TekSavvy Speed Test: (»speedtest.teksavvy.com)
2 - Run 3 tests with either Cogeco "or" Mountain Cable and paste the results in the same thread as the TekSavvy results.
Cogeco Speed Test: (»speedtest.cogeco.net)
Mountain Cable Speed Test: (»www.mountaincable.net/index.php?···,0,0,1,0)
From there, make us aware of your testing so that we can then narrow where the possible problems may exist.
What the results tell us:
BAD TEKSAVVY AND GOOD COGECO/MOUNTAIN:
Won't happen as, if it's bad to TekSavvy, it will always be bad to Cogeco/Mountain...
BAD TEKSAVVY RESULT AND BAD COGECO/MOUNTAIN:
It will tell us the connection from your home to us is not healthy.
GOOD TEKSAVVY RESULT AND BAD COGECO/MOUNTAIN:
In this happens it gives us an idea that the connection from your home to us is decent but that the connection going out to the web is having issues of some sort.
GOOD TEKSAVVY AND GOOD COGECO/MOUNTAIN:
Tells us your connection is decent right through both sides...
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by R0CKY  |
