UPDATE 08/18/01: Efficient Networks has come up with a another upgrade. Enternet 300 v1.5 helped more people browse, but some people still had inconsistent browsing issues. In Enternet 300 v1.5b, it is supposed to address this issue. Though with all the buggy revisions, It's still highly reccomended to go through RASpppoe or a PPPOE-capable router for Windows 2000 browsing issues.
This is a bug in the tcp/ip programming for Enternet 300 version 1.34-1.41c that occasionally prevents Windows 2000 users from being able to browse. Enternet 300 v1.5 will work for most Windows 2000 users, occasionally on some Windows 2000 machines you will have browsing problems and may want to try Enternet 300 v1.5a. There is a small workaround in v1.5a that helps with browsing. Go to Help-About in the Enternet 300 to find out which version you have. As of this posting SBC has Enternet 300 v1.5 for download but not on hardcopy yet. The best solution currently is to use RASpppoe or a router with built-in PPPOE software instead of Enternet 300.
* If you are using Enternet 300 v1.34, the easiest way to fix this is to change Private API to DHCP in the Connections-Settings-Advanced window in the Enternet 300.
* If you are already using Enternet 300 v1.5, try one of the following:
1) Install Service Pack 2 for Windows 2000, according to Efficient Networks, this fixes some bugs in the networking components for Windows 2000.
2) Right click on the Enternet 300 icon in the systray click on "Advanced", and click on "log". If it keeps saying "IP address is still not programmed" every second, then go to the Enternet.ini file(do a search or find for it by going to Start-Find or Search) and edit the IPProgramWait= to a value higher than 30, you can have a value between 1 to 60 and 30 is the default number of retries. This is the number of times it tries to reprogram the IP address per second.
*If you can browse but have intermittent trouble, then download Enternet 300 v1.5 from the SBC Drivers website with the username: dslsoft and password: driver when you are experiencing one of those times that you can browse.
* If you can't browse at all then connect with the Enternet 300, go to Start-Run, type “command”, click “Ok”, type “ipconfig /release”, right click on the Enterent 300 tray icon, select “disconnect”, then reconnect with the Enternet 300, open your browser. If you want you can also type “ipconfig” before releasing the IP, you will see that you have 0.0.0.0 for your ip address, after reconnecting it will still show your IP address as 0.0.0.0 but you can browse. Once you can browse, go to the SBC Drivers website with the username: dslsoft and password: driver to upgrade to Enternet 300 v1.5
If you would like to trouble shoot this more thoroughly you can go to the Enternet FAQ at the Efficient Networks website.
Here is a excerpt from the Enternet 300 v1.5a Release Notes(file is in pdf.format):
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Workaround for Microsoft TCP/IP address setting problem with W2K. The workaround fixes a problem occurring with some Windows 2000 systems whose browsers are unable to browse correctly upon connection. Note that there is also a problem with the Windows 2000 in general which requires service pack 1 for resolution. In all cases, we recommend that you install service pack 1 before installing Enternet 300 v1.5a for Windows.
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