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Review by GrahamCalTEG 
Posted: 8.2 years ago
member for 8.2 years, 67 visits, last login: 7.6 years ago
 Santa Cruz,Santa Cruz,CA
 $57 per month (12 month contract)
 about 10 days
 SBC
 "Excellent customer service, service reliability exceeds expectations, connection speeds exceed expectations, great news"
 "They represent serious competition to Pac Bell Internet, so SBC-ASI doesn't do Sonic.net any favours"
 "Definitely a worthwhile ISP - they treat their customers right"
| Pre Sales information:
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(ratings match consensus)
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* Business (non-profit organization) installation (I also posted a review for my home DSL installation, also with Sonic.net)
We ordered 384Kb down / 128Kb up and got 1.5Mb down / 128Kb up.
We pay $20/mo to Sonic.net (DSL, nationwide roaming, 4 static IPs) and $37/mo to SBC-ASI. As of 8/23/01, Sonic announced that they now include 4 static IPs in their standard DSL package at no additional charge. I used to have to pay $12/mo for 4 static IPs rather than 1 - needly to say, I'm quite pleased.
The order/install process went smoothly.
We use an Alcatel 1000 bridge and a Netgear SOHO router.
We have 4 static IP addresses and 4 'vanity' hostnames in the Sonic.net domain.
One of the most impressive aspects of Sonic.net is the fact that their CEO and sysadmins are all active in newsgroup-based tech support.
They're real live human beings, and nice ones at that.
Followup comments: | Forums » comments on review of SONIC.NET |
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Review by gf1984
Posted: 8.2 years ago
member for 8.2 years, 1 visits, last login: 8.2 years ago
Santa Cruz,Santa Cruz,CA
$54 per month (12 month contract)
SBC
CLEC party: SBC
"Excellent customer service, service reliability exceeds expectations, connection speed exceeds expectations, great news server"
"They represent serious competition to Pac Bell Internet, so SBC-ASI doesn't do Sonic.net any favours"
"Definitely a worthwhile ISP - they treat their customers right"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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* Home/residential installation (I also posted a review for my business DSL installation, also with Sonic.net)
I ordered 384Kb down / 128Kb up and got 1.5Mb down / 128Kb up.
I pay $17/mo to Sonic.net (pre-paid 1 year in advance) and $37/mo to SBC-ASI.
The order/install process went smoothly except when I screwed up my own house wiring, at which point Sonic.net was very helpful in troubleshooting what turned out to be a problem caused by me.
I use an Alcatel 1000 bridge and a Linksys SOHO router, both of which I had leftover from a previous DSL installation with another company.
I have a static IP address.
One of the most impressive aspects of Sonic.net is the fact that their CEO and sysadmins are all active in newsgroup-based tech support. They're real live human beings, and nice ones at that.
Followup comments: | Forums » comments on review of SONIC.NET |
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Review by (hidden by request)
Posted: 8.4 years ago
(review was emailed from domain jacksonlewis.com)
San Francisco,San Francisco,CA
$55 per month (12 month contract)
SBC
"No long wait for service"
"Nothing so far"
"Great Deal"
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I must say I am very happy with the guys at Sonic. Ordered DSL service on
6/21. Got Pacbell confirmation with install date (7/3/01) one day later!!!
Service was already active on 7/2. I did not see any technician at my
apartment since I did the selfinstall which was very easy. I ran the
bandwidth test: 1124down/110up.
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Review by (hidden by request)
Posted: 8.5 years ago
(review was emailed from domain primesource.org)
Santa Rosa,Sonoma,CA
$55 per month (12 month contract)
SBC
"Great customer service"
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When I was shopping for DSL, I had the option of getting DSL + ISP services
directly from Pac Bell, or paying another $5/month to have Sonic.net as my
ISP (~$55/month total, vs. $50/month from Pacbell). I am VERY glad that I
chose to go with Sonic. Their tech support is very good and the customer
service is awesome. They do a great deal to help make up for Pac Bell's
inherently unhelpful nature. I would recommend them to anyone
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Review by hesnikke
Posted: 9 years ago
member for 9.9 years, 14 visits, last login: 5.7 years ago
Sebastopol,Sonoma,CA
$58 per month
SBC
"Static IP, Fast, reliable, local non-sellout"
"Static IP"
"one of the last of the Mom & Pop ISP's"
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i ordered 384/128 DSL and got 1025/100 in other words realy fast.
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Review by snevel5
Posted: 9.8 years ago
member for 9.8 years, 6 visits, last login: 6.3 years ago
Cotati,Sonoma,CA
Contract price not specified.
| Pre Sales information:
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(ratings match consensus)
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Simeon Nevel -
Monthly cost includes Sonic's $19.00 monthly cost plus
PacBell's 39.00 cost for the ADSL line
I ordered 1.5M/128K service.
Download speeds for a 10meg uncompressable file direct from
sonic to my desk top varies from 40KBytes/sec to 125KBbytes/sec.
I'm not sure why the wide variation exists.
I get a static IP address from sonic.
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Review by
Posted: 10 years ago
(review was emailed in)
Los Gatos,Santa Clara,CA
Contract price not specified.
| Value for money:
(ratings well below consensus)
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hidden costs in isp mo. fee.....
Followup comments: | Forums » comments on review of SONIC.NET |
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