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Review by tomdude 
Posted: 3 days ago
member for 5.1 years, 16 visits, last login: 2 days ago
 Sebastopol,Sonoma,CA
 Contract price not specified.
 "Used to be a really great service. Espcially since there's no DSL or Cable internet wired here yet."
 "Since Sonic.net bought Pogowave, it's gone downhill in every area except billing."
 "Not worth it until Sonic.net figures out how to fix things on Pogowave."
| Pre Sales information:
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(ratings below consensus)
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First of all let me clarify that this is not the normal DSL service that I'm reviewing, it's the wireless DSL service that was formerly known as Pogowave.
Originally the wireless service was a seperate company called Pogowave. This service shoots a beam across town and into the Sonic.net backbone. I was immediately shocked at the bitrates I was getting considering the service, it was definately worth the price. Not only that but I had a direct contact with the technician who actually serviced the equipment (either on my side of the connection or theirs).
Since Sonic.net took over the service there was an immediate drop on the quality. They say that it has nothing to do with them now owning it, but it seems far too coincidental for me to beleive that. Also I have to contact a tech support department now that has no idea how to troubleshoot anything on the wireless network (which they weren't ashamed to tell me).
Each time I contact them it's the same thing, though I keep trying:
1. Put me on hold to look at my previous calls.
2. Tell me that the wireless team is working on it.
3. Tell me that they're going to put a note for the wireless department to contact me (which has not happened in the month and a half since I first complained).
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Review by elray
UPDATED: 6 days ago
member for 8.9 years, 385 visits, last login: a few hours ago
Los Angeles,Los Angeles,CA
$27 per month (12 month contract)
 about 4 days
 AT&T
"Old Fashioned Customer Service Oriented"
"Not the cheapest"
"You get what you pay for"
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I switched the folks' house from DSL Extreme to Sonic.Net in September 2008.
We had a host of issues with AT&T repair, and while DSLX was not to blame, they were not very helpful over the last year either. Sonic's reputation (and our previous experiences in the Bay Area) made switching an easy decision.
Our switch to Sonic went without a hitch. Reboot and go. Their personnel, so far, have been both informed, competent, and pleasant to speak with. The 768K service runs about 640K/300K using a Siecor splitter, about 490/250 on a standard filter - slow by any measure, but good enough at 15-17K from the CO.
Update September 2009: Price skyrockets to $39/month. "We were warned" by one line in an email that didn't get read. Not Sonic's fault, but if were ordinary consumers, we'd probably just choose another ISP, with AT&T begging us to subscribe at $12.95. We know rates change every year, but Sonic needs to be more proactive and disclose massive rate increases better than one line in email receipt. For all I might rant that the consumer should be diligent, one of the reasons one converts to an ISP like Sonic, is to be insulated from the hassles and extortion that comes with the big players.
With two phone calls, we were re-rated to $25.00/month, retroactive to the anniversary date. Not a stellar deal, but Cliff Robertson would probably coin it "... not having to call AT&T Yahoo ... *priceless*".
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Review by smb2009
UPDATED: 31 days ago
member for 103 days, 2 visits, last login: 31 days ago
San Francisco,San Francisco,CA
$34 per month
about 4 days
AT&T
"5 Mbps for $35/mo"
"Price will go up to $65 eventually"
"Bang for your buck in dsl in 94107"
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I was a loyal speakeasy.net customer for years, but ended up paying too much for too little. They were a great service. After moving a few times I ended up in the far edges of 94107 and 11,000 ft away from the nearest CO, where DSL is barely possible.
I was considering unwired ltd because i have line of sight, but you have to spend $100s on the gear. Sonic.net have provided 5Mbps for $35/month, though you do need a phone line and that cost may change the deal for a lot of cell only folks.
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Review by gg555
UPDATED: 38 days ago
member for 38 days, 0 visits, last login: 38 days ago
Los Angeles,Los Angeles,CA
$35 per month
AT&T
"Don't have to wait long on hold for customer service, not AT&T"
"Bait and switch pricing, customer service run around on pricing, weird delays"
"In the end they're giving you the run around on prices, even if they're the little guy"
| Pre Sales information:
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Sadly after a year with Sonic they've completely disappointed me.
It turns out the prices on their web site are considered "promotional" and after a year they bump you up to outrageous prices that even AT&T is not shameless enough to try to charge. I went out of my way to get a land line I don't need so I could go with the little guy for DSL and in the end I feel betrayed.
I signed up for the $30 3Mbps service a year ago. Since that price is considered by Sonic to be "promotional," after a year they bumped me to $60 for the same 3Mbps (something they completely failed to disclose or clearly explain when I signed up). After I called to complain, they said they could give me a new $35 "promotional" rate (meaning they can again change the price whenever they want). So now I'm paying the same rate for 3Mbps that new customers get with 6Mbps ($35 is also what DSL Extreme and AT&T charge for 6Mbps without a contract, with no special punishment for being a long time, faithful customer).
When I told Sonic that $60 for 3Mbps is outrageous and no one charges anywhere close to this. They said, well everyone has initial promotional prices. Of course, what that statement leaves out is that AT&T has a 3-month $20 promotional price and then their *normal* price for 3Mbps is $30. Or DSL Extreme charges $25 with a 12-month contract and then their regular price is $28. No one has a "normal" price that's anywhere close to $60. I had cable for years, before going to Sonic, and the price was $42 for 6Mbps and the price never changed. To be clear: Sonic's "promotional" prices are the same as everyone elses normal prices (once the promotions are over). Sonic's regular prices are an astronomic rip-off that even a giant Telco wouldn't try to stick to you. I guess Sonic is just hoping after a year the price change will slip under your nose and you won't notice it on your credit card bill.
I found this slippery argument about promotional prices to be particularly disheartening, because its the kind of car salesmen double talk I expect from AT&T. When I pointed out how it was a completely misleading way for Sonic to compare itself to other providers, I got the usual bureaucratic "There's nothing I can do about it. I don't make the policies." Suddenly I felt like I was back in the AT&T customer service mumbo-jumbo black hole.
I did early on notice on my bills that I was being charged $60 with a $30 credit and called about it. The person I spoke with said that's just how the billing works and not to worry. They didn't say that's because I have a promotional price that will expire in a year. I also looked on Sonic's web site today and they really don't make it clear there either. It's actually easier to find good information on AT&T's pricing and how their promotions work on their website, which is not saying a lot. It's hard not to conclude that Sonic is being deliberately misleading.
Sonic billing also said they would refund me $25 for the month I was charged $60, but it just goes on my Sonic account, not back on my credit card. Sonic makes it difficult for people to pay other than by automatic credit card billing. So if you have a dispute, you'll likely be fighting to get your money back, rather than disputing a bill that you haven't paid yet. I didn't like this aspect of Sonic when I signed up and now I'm regretting that I let it slide. I'm going to be moving soon and not using Sonic anymore (after my experience with the pricing), so I likely won't see this money again. And I really don't have a lot of money.
Another downside to Sonic, at least in Los Angeles, is that there is often a one to two second delay before web sites load up. On speed test sites the bandwidth looks fine, but there's almost always this delay before connecting. I have a friend who got her DSL directly through AT&T and experiences the same thing, so I suspect it's just the underlying system, which after all is AT&T even if Sonic is reselling it.
Anyway, if you don't want the run around and bait and switch with pricing, I'd steer clear of Sonic. I never thought anyone could make AT&T look better, but Sonic manages to have accomplished that.
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Review by billern
UPDATED: 67 days ago
member for 6.7 years, 194 visits, last login: 3 days ago
Santa Rosa,Sonoma,CA
$50 per month (month by month)
SBC
"12Mbps down, 1Mbps up, great newsgroup access, great support"
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I just upgraded to their 12Mbps Fusion residential product and I'm afraid I will need to buy some more hard drives.
The speed is crazy! The support is very good. And I'm very happy now that they can sell naked ADSL v2. Goodbye phone service.
They just lowered their prices on the higher speed tiers. It was an extra $5 a month to bump up my downstream from 6Mpbs to 12Mbps. I just couldn't say no...
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Review by SonicPengwyn
UPDATED: 79 days ago
member for 2.7 years, 9 visits, last login: 79 days ago
Sacramento,Sacramento,CA
$24 per month (12 month contract)
about 5 days
"It's an ISP that actually cares about folks."
"none."
"They rock!"
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RANDOM UPDATE FOR 21 AUGUST 2009
I guess I should say going on 3rd year...
DSL Service is Perfection Paradise
I think it's still $24/Month so I am leaving that, and I did sign again for 12 months so I am leaving that. It's possible it could go up. But it hasn't as of this date.
RANDOM UPDATE FOR 20 JUNE 2008:
Going on second year. Signed for the same 1 year contract. Price increase due to leaving introductory rates. I think it's $24, I honestly can't remember now.
Service has kicked butt last year, very very pleased. No problems at all.
No further problems with IPCop (which was Hardware/on my side)
Service has kicked butt (so-far) this year as well.
This ISP kicks butt!
Sacramento, Cal.
Sonic.net
1 year contract. Dynamic/1.5/384
statistics...
Dialup to DSL in what...5 days.
(technically 3 days early)
network...
* ipcop 1.4x RED GREEN ORANGE BLUE
(funny - my ipcop box been running so long the vga card burned up)
added any old crap vga card laying around - lol
* replaced modem with nic
* standard zoom modem to red
Wiring...
Bypassed MTU (Maintenance Test Unit) at DMZ/DML/DMC whatever.
reversed twisted pair - malfunctioning dialers on phones
Western Digital TrimLine Wallmount needs to be hardwired to a filter
bla, simple wiring. Later that day...Checked the mailbox (snail mail) and boom there's a wall plate filter
snap-in, for the Western Digital TrimLine Wallmount plate,
Snapped filter in - Op's Check good!
Rockin on!
DSLREPORTS test "looking good"
ConnecT0r 208.xxx.xxx.xxx
I'll try to do a IPCop HOW-TO but I got *lots* of other crap to deal
with first. I am not un-greatful though!
Sonic Rocks!
Credit Check #XXXXX - $-243.48
DSL Equipment Rebate - $-49.95
Credit DSL Introductory Pricing 2007-02-12 to 2007-02-21 - $-9.60
Credit Supplemental Residential DSL credit: 2007-02-12 to 2007-02-21 - $-3.70
Sales Tax - $0.78
Sales Tax - $5.18
Shipping Fee - Reference __P1__ - $6.00
Handling Charge - $6.95
Charge DSL - Pro-rated Service: 2007-02-12 to 2007-02-21 - $9.30
DSL Equipment - Network Card - $9.95
DSL Equipment - Wall Mount Filter(s) - $10.00
DSL Equipment - Modem - $49.95
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Review by tantivy
UPDATED: 100 days ago
member for 2.6 years, 320 visits, last login: 40 days ago
Palo Alto,Santa Clara,CA
Contract price not specified.
AT&T
"reliable. knowledgable."
"i doubt you can find better in norcal"
| Connection reliability:
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(ratings above consensus)
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What can I say... Sonic simply works.
We have had Sonic at home for the last 5 years, and also at a local non-profit that I work with. Both are fed out of the same CO, and the non-profit is literally a block away from the CO.
Both circuits have been very reliable, with maybe one outage a year, if that..
If I have to call, the wait time is generally measured in seconds, or a few minutes at most, and then you get to talk to a human, in your time zone, who actually knows the difference between Windoze and Unix. No script, we just do the techie handshake, and cut to the chase.
When my brother and I decided to rent a house together, he brought the DSL service (and the DSL bridge) with him.
When I first set up the DSL bridge at home, I had to go in and reconfigure it, since it was an
older Alcatel Speed Touch Home, which had originally been provisioned on a older circuit, before PacBell changed their PVC settings. I had the manual, just not the correct PVC settings. Once I had reconfigured it, it worked fine (and continues to do so).
This particular bridge has gone through at least 2 ISP's, having been installed originally on a scruz.net circuit, before they got bought out, and left the residential DSL business.
The circuit at the non-profit is equally reliable.
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Review by mediahound
UPDATED: 102 days ago
member for 1.7 years, 51 visits, last login: 10 days ago
Richmond,Contra Costa,CA
$30 per month (12 month contract)
"Probably better than AT&T"
"Customer/tech support can be not very good"
"They are about equal to other DSL providers"
| Pre Sales information:
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(ratings well below consensus)
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Sonic's customer support is horribly lacking. They are not really that helpful and talk down to customers. Every time I call their tech support I get a bad vibe. Case in point, the last time I phoned was because my DSL service was out. I spent 45 minutes on the phone with some inept so-called technician who had me unplug eveything, restart several times, even suggested that I re-install my entire OS. Turns out there was an area wide outage. Why wasn't this tech. informed of this fact right away?
UPDATE - I'm confused by their billing policies. My contract was up in July and at that time I called and spoke to someone who said that Sonic.net is not longer doing contracts, just month to month. I said fine.
Now today, several months later, I called to see about downgrading my service and am being told that there is a $50. charge to downgrade it. If I'm month to month, it seems illegal to charge me a fee to downgrade service since I'm not under a contract.
Sonic.net's horrible billing practices really lead me to start looking elsewhere now.
UPDATE - I have now closed my Sonic account and gone to Comcast. It's waaay faster (30 Mbps!) than what Sonic can provide me. I am very happy with the speed on Comcast for the price.
UPDATE (7/1/09): I canceled a re-connection with Sonic and they charged me for the DSL Modem (which they did not ship out because I canceled the order) as well as $18.95 even though the connection order was canceled before it was even connected. I was told by their Sales department that I would not be charged anything since I canceled the order in time, and that she was able to grab the modem so that it wouldn't ship out to me.
Now several days later, Sonic customer support is saying I need to return the DSL modem in order to receive my money back. Hmm... I can't return something that was not even sent out to me. Look at the UPS tracking, no DSL modem was sent nor delivered to me (tracking# 1Z60Y81A0397524578).
Sonic's customer support remains horribly inept.
UPDATE 7/29/09 - Sonic.net is still charging my credit card for service that I do not even have. Their customer service replies are predictably-completely inept. They have been unable to tell me why they are charging me for service they never even hooked up!
Followup comments:  
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Good question! This is a real good question. IM or email me your username and I'll review the call notes from that dialog and see what we can do to improve.
-Dane | |
| | mediahound
join:2008-02-19
Richmond, CA | Re: Good question! I won't be doing that because I know you just want to notate my account that I left a bad review. | |
| | | xan_user
join:2004-11-18
Windsor, CA
| Re: Good question! How can they improve if you won't let them? Its not like they're going to throttle you cause your review was less than perfect.
As a long time Sonic customer I implore you to help all us customers by letting Sonic address your issue, that way we can all benefit from even better customer service.
9 times out of 10 Sonic CS has gone above and beyond for me. The other one time it was just above....  | |
| | | | 
Laurenstuff
@covad.net | I think sonic is pretty intelligent about trouble shooting More intelligent than AT and T, that's for sure. I find them to be extremely helpful, and even give me credit for lost time sometimes. Five stars for them, for sure. | |
|
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Downgrade fee We buy wholesale loops from AT&T, and they charge us a $50 fee to downgrade - so we must pass that on. The way around it is to disconnect and then reconnect, but that's really inconvenient for you and for us. FYI.
-Dane | |
| 
wa2ibm
Premium
join:2000-10-10
San Jose, CA
| You've come back! So, you see one of the many reasons I continue using Sonic (reliability).
I too have Comcast HSI in addition to my Sonic connection. I have a multi-WAN router that allows me to use both at the same time. Since Sonic allows servers, all my inbound traffic (mail and web) comes in that path, while I use the Comcast connection for my VPN's (to keep that traffic from interfering with my web users). My outbound requests (mostly web) goes out either connection, depending on the phase of the moon. That confuses some web sites (mostly banking), but I've worked around that.
Bottom line: I'm sticking with Sonic, I'm just disappointed that I'll never see their Fusion Broadband product here in San Jose. | |
| |
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Re: You've come back! Don't write off Fusion - I'd really like to see many more Bay Area COs built.
That said, if you're more than a couple miles from your CO, we don't have an RT solution in the pipeline just yet.
-Dane | |
| | |
wa2ibm
Premium
join:2000-10-10
San Jose, CA
| Re: You've come back! I'll be waiting quite a while. My location is much too far from the Almaden CO. My first non-dialup connection was circa 2001 via IDSL (remember NorthPoint/PSN/Telocity/DirectvDSL?). My Sonic ADSL is via one of the Almaden RT's. There's a new AT&T VRAD just down the street, but that's off limits for you. 
Bill | |
| | | |
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Re: You've come back! Yup - no UVerse wholesale, at least for now. I suspect that FIOS going wholesale might help with that, but who knows.
We are working toward RT deployments, but it'll be a while before we get all the issues solved.
-Dane | |
| | | | |
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:
| Re: You've come back! Keep us in mind for the future, we are building ADSL2+ (our Fusion product) into the Richmond CO, so if you are close enough, those products are coming.
Shortly we are introducing Annex M (higher upstream) and pair bonding (doubles speed) on this product set.
Richmond is in process now, about five and a half months ETA. Perhaps we can earn better scores from you someday if/when we can deliver that product for you.
-Dane | |
| | | | | | | | |
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Re: You've come back! If you'll IM or email me an address, I can send you loop details.
Fusion is CO based - we don't have RTs yet, so that is a limiting factor. However, with products in the pipeline at up to 30Mbps/5Mbps, it's exciting stuff.
-Dane | |
| | | | | | |
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Re: You've come back! You were not charged for the modem, sorry for any confusion.
-Dane | |
| | | | | mediahound
join:2008-02-19
Richmond, CA | Re: You've come back! A month later, you charged my credit card for service again; service that was never connected and that I do not have. You have got the worst billing practices I've seen and your customer service is lacking in every respect! | |
| | | | | | 
Snypes
join:2003-12-29
Santa Rosa, CA
| Re: You've come back! Hello, I feel for you. There is the occasion with DSL customers where things just don't work out. However your statement regarding charges is somewhat concerning. If you could send me your login name I will be happy to look into this with our billing group and see what needs to be done to straighten this out. I assure you this will not in any way reflect poorly on yourself. I have worked for this company for a long time and our practice has never been to drag an ex-customer through the mud but more to help them with their transition so they hold us in a better light in case the future brings them back our way. I am of course sorry things did not work out but I am willing to help untangle the issue so you can move on.
Thanks! | |
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 Review by highhatsize
UPDATED: 117 days ago
member for 8.7 years, 1468 visits, last login: 11 days ago
San Francisco,San Francisco,CA
$35 per month (month by month)
about 4 days
AT&T
"Great technical support"
"Not free. (Power to the People!)"
"Great company. They can't help having to deal with AT&T"
| Pre Sales information:
Install Co-ordination:
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(ratings above consensus)
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[UPDATE (SUNDAY, APRIL 20, 2008):
Performance still peerless. Dane explained to me that SONIC does its own wire length tests rather than rely on AT&T so I guess that I am doomed to a 3M downspeed cap for as long as I use DSL. My speed tests to Megapath return a uniform 2550/435. That's nothing to shake a stick at and the speeds are even marginally increasing over time. For some reason, my yahoo email doesn't download graphics and Dane offered to troubleshoot this for me. I do appreciate the offer, but I'm not interested enough to spend the time. Last week I thought that I had lost my internet connection for the first time. However, it turned out that I had accidentally turned off the wireless modem in my computer.
I did get nailed with a price increase to $30, six months after signing up on a "no contract" basis, so that was a mistake.
No complaints. My modem seems to be the same one that AT&T Yahoo supplied to me when I had them as my IP. However, SONIC warrants it for 2 years rather than 1, (which is AT&T Yahoo's limit), so if it dies at the same time that the AT&T Yahoo one did I should be covered.]
I forget how many ISP's I have had now, probably ten or twelve. I relocated from the East Coast. This is the best one for service. Optimum had the best speed, but this has the best service. It is also, currently, the best value in San Francisco, (DSL Extreme may equal it. I don't know), because it gives you a free modem with a TWO year warranty as opposed to AT&T Yahoo's ONE year, and speeds at the same price as AT&T Yahoo. Moreover, it DOES NOT require an annual contract!
That being said, I think its attitude towards AT&T is too laid-back. If AT&T tells them that a connection is two miles from the CO, (as they did with me), they accept it. Since I previously had AT&T Yahoo from this address and was told by them that I was within a mile from the CO, someone is telling porkies. Or . . . perhaps there are two lines to the CO from this address and AT&T is keeping the short ones for their own customers? (They wouldn't do that, would they?) AT&T also kept me waiting an extra five days for a provisioning point at the local CO despite the fact that I had just freed up one by terminating THEIR dsl service.
I only wanted the 3M tier, so it doesn't bother me, but I think that SONIC and other independent isps should request oversight of CO circuits owned by the competing telco.
Of course, that may be pie-in-the-sky since I have read that the telco's obligation to provide circuits to independent isps will end next year.
SONIC's techs are very knowledgeable, very quick, and very INTELLIGIBLE, (a concern for those of us who have trouble understanding English as spoken in Mumbai). I hope the company sticks around.
[UPDATE, JUNE 12, 2009]
Don't know what happened with the telco wiring, but SONIC found me to be within the distance to qualify for 6M down service, (after finding me outside of that zone earlier), so I signed up. It's only $5 more to double my download speed so a true no-brainer.
My speed is around 5100/655 so I am well satisfied.
Smooth sailing.
[UPDATE: July 13. 2009:
Another one of those niggling billing problems of which SONIC.net seems unable to rid itself. I signed up for my own website for free over a year ago. When I saw that I had been charged $10 for it after the introductory free year, (I think that that was the reason I was charged),I called SONIC.net and canceled it. The charge was never deducted and I subsequently learned that by the time the charge appears on your bill it is too late to deduct it. Why not bill us for it a month in advance so that we can cancel before the telco bills SONIC?
Followup comments:
DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:
| Sonic.net DSL quote:
Of course, that may be pie-in-the-sky since I have read that the telco's obligation to provide circuits to independent isps will end next year.
Thanks for your comments, we appreciate you taking the time to write. I'll chat with our team about your particular loop length if you'll IM or email me (dane@sonic.net) your Sonic.net username.
Regarding AT&T's obligation to offer ADSL circuits to ISPs, it appears that we'll be able to continue to load new circuits through mid 2010. After that point, they could bar new circuits, though in-service customers are not going to be affected.
Meanwhile, we've formed a CLEC and are working to deploy our own DSLAMs. The availability of copper itself will extend into the foreseeable future.
-Dane | |
| ewschulz
join:2008-04-24
San Pablo, CA
|  connection distance
I just wasted time with ATT trying to get my connection distance, only to be told that it proprietary information. The only thing I could find out is that I am on a remote hub and not the central office.
My point is that Sonic can not get that information if I can not!! | |
| | | |
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Review by foolishone
UPDATED: 135 days ago
member for 1.1 years, 16 visits, last login: 71 days ago
Santa Rosa,Sonoma,CA
$45 per month
about 10 days
"Fast, Reliable, no phone line needed"
"Placing order was difficult, only presales info was ceo blog"
"Good company you can stand behind"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
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(ratings match consensus)
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Matt & Josh were great during the install, even squeezed me in at the last moment on a friday afternoon after a bit of a wait. Thanks to Tiffany for pushing my order onto the NOC when the website wouldn't take my info! Marked down the presales info because I sent in an email with questions that directed me back to the CEO blog I got the info from in the first place, no further answers, most likely because it's such a new product to the company.
Below are speed tests from Sonic and DSLReports. New Fusion product is awesome and worth the cost! I havn't looked into squeezing those last few kb's out of the up/down yet.
Speed test from »www.sonic.net/stats/speedtest/ (provided by DSLR)
Speed Test #61548772 by dslreports.com
Run: 2008-11-22 00:26:37 EST
Download: 5109 (Kbps)
Upload: 775 (Kbps)
In kilobytes per second: 623.6 down 94.6 up
Tested by server: 38 java
User: 1583731 @ dslreports.com
Speed test from speedtest.sonic.net
Last Result:
Download Speed: 5151 kbps (643.9 KB/sec transfer rate)
Upload Speed: 844 kbps (105.5 KB/sec transfer rate)
Latency: 35 ms
Friday, November 21, 2008 9:09:08 PM
6-26-09 Update
Still kicking butt! 4.9down .7up. Haven't had to call Sonic.net since the original install and have made no changes to the services. The price appears to be steady at $45 since my original order too. Thanks guys!
Followup comments:
rossmky
| Wish I could say the same about my fusion service... Speed Test #62051345 by dslreports.com
Run: 2008-11-30 13:46:29 EST
Download: 4620 (Kbps)
Upload: 203 (Kbps)
In kilobytes per second: 564 down 24.7 up
Tested by server: 38 java
User: 2 @ dslreports.com | |
| |
Snypes
join:2003-12-29
Santa Rosa, CA | Re: Wish I could say the same about my fusion service... If you would like to PM me your login name for your Sonic.net account I can review your line stats and get our fusion guys involved if there are problems.
Thanks! | |
| rossmky
join:2008-12-14
Santa Rosa, CA
| Re: Wish I could say the same about my fusion service... Called sonic and they were able to make some changes on my account, check out my stats now!!! Best customer service ever, Thanks guys!
Speed Test #62912012 by dslreports.com
Run: 2008-12-14 15:10:51 EST
Download: 4892 (Kbps)
Upload: 797 (Kbps)
In kilobytes per second: 597.1 down 97.2 up
Boost: 6090
Latency: 25 ms
Tested by server: 2 flash
User: 1603759 @ dslreports.com | |
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