how-to block ads
|
»next review in page
Review by sealb821 
Posted: a few hours ago
member for 27 days, 19 visits, last login: a few hours ago
 Furlong,Bucks,PA
 $39 per month (12 month contract)
 about 21 days
 "Conscientious DSL technicians when dispatched"
 "Inability to troubleshoot poor upload performance, unwillingness to fix"
 "Good service for 2 years, then terrible in last month and unable or unwilling to fix"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Had very good service for two years into brand new house in new subdivision. Then at end of August, upload bandwidth dropped to 10-50kbps -- actually worse with more packet loss than just dial-up. So, the service has become nearly useless as I work from home and must be able to send emails with attachments that require reliable upload bandwidth. Looks like I may be forced to switch to Comcast.
Followup comments: | Forums » comments on review of Verizon Online DSL |
 | »next review in page (previous review)
 Review by roosr
Posted: a few hours ago
member for 166 days, 21 visits, last login: a few hours ago
Middletown,Dauphin,PA
$35 per month (12 month contract)
about 4 days
"Turned on 4 days before "go live" date, east installation, rock-stable connection, very close to provisioned speed"
"not as fast as Crapcast... support not the best, or well trained"
"Acceptable alternative to Crapcast..."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I switched from Comcast to Verizon DSL because of the sub-par service from Comcast. This was because of the worthless support, and capping of connections was the straw that broke my back. If I pay for unlimited, I want unlimited. So I chose Verizon DSL while waiting for FiOS to become available. The service was there when I connected the modem (3 days after receiving it). I was surfing in very little time, and I've never had issues with connections. Yes, there is a 3Mb speed difference, but it's hardly noticable. I presently have the 3Mb (line-testing at 2.8Mb) for $29.99 a month. The modem was a Westell Model 7500 modem/router/wireless unit. Only issue was connection of the modem with the existing wireless hardware in place (have matching routers & wireless cards for fastest/most stable connections wirelessly). They were unable to assist with why I was getting new IP addresses every 5 minutes (found the connection setup was wrong in my router, fixed that and it resolved all issues).
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
Review by dataice
UPDATED: 1 days ago
member for 5.9 years, 1020 visits, last login: a few hours ago
Crisfield,Somerset,MD
$40 per month (12 month contract)
about 14 days
 Verizon
"Connection reliability and price"
"Customer Service is outsourced to India"
"Great, as long as everything runs smoothly, otherwise you'll be forced to deal with a poorly trained tech support dept."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Excellent service for the price ($39.99 monthly with a 1 year contract) and a $79 early termination fee. Speed Package 7.1Mbit/768
Updated 09/23/08: Called Verizon billing office on August 14th to order an upgrade from 3/768 to 7.1/768. The rep says there is no such speed for FIOS?!? Um, I'm not calling for FIOS, I am calling for DSL.Called them back August 21 to order the new 7.1/768 speed tier. I have had Verizon Online DSL since October 2004 with hardly a hiccup in all that time. Well, that was about to change. When I called to order the rep from India (spoke poor English) told me that it was available in my area with a 1 year contract and voice service required for $39.99 a month, then $41.99 a month after the first year was up.( at least this rep knew what 7.1 DSL was) Fine, said sign me up. She gave me a service ready date of August 26th, said I could continue to use my current Actiontec router/modem, and that I needed to be home. OK, 08/26 comes and goes, no upgrade. I called them back the next day on the 27th and opened a trouble ticket. The rep I spoke with said that the last rep that placed the order for me, didn't enter it properly, and it was never dispatched to a local field tech. Ok, fine set me up again please. The rep gave me a new service ready date of September 2nd, and asked me to be home as the tech "may" have to do what is called a home run (place a filter at the NID). I said ok, took the day off and guess what? another no show. Ok, now I was not a happy camper. Called back the next day on September 3rd, that rep said the same thing the last one did, the order wasn't placed correctly. Ok, set me up again please. The rep did so, and gave me a service ready date for September 9th (what is up with ONLY giving me Tuesday's don't the reps work more than one day a week?), anyway I said fine, and stayed home all day on the 9th, guess what? You guessed it, NO SHOW., BUT, he did go to my local central office, and he CUT OFF MY INTERNET COMPLETELY., ok now I had had it. Called back that same day, was told that a rep would come out on the 16th some time between 8 am - 12 Noon, now I was fuming.It was bad enough I was missing time from my duties by taking off all day, but now I had no internet at all. When asking why I was cut off he said they have to do that first in order to upgrade my line to the new 7.1. That sounded fishy so I demand a supervisor, he says no that is not normal and said it must have been a mis-communication (yeah, no s*it).The 16th comes, again a no show.Called them the next day on the 17th and demanded a supervisor, who could barely speak english. He apologized several times and said he was escalating my problem to a dept for supervisors. Ok, so I called them and they set me up with a new service ready date of September 18th. Asked if I could be home. I did so, September 18th comes, NO SHOW!. Hrmm.. Now I am truly livid, as I have missed five days of my duties and stayed at home for nothing AND with no internet. I came here to DSLR and found a toll-free number to Verizon Customer Advocacy group, but guess what? they don't help you with a Verizon DSL problem, only a problem with your landline service. So I was back to square one. I called the supervisor escalations dept again, and tell them what has been going on, finally someone from the USA got on the line, said he would handle it personally and that someone would come out on the 19th and that I needed to be home, OK, 19th comes and again another no-show, called (you know the deal by now) and was given a new date of September 22nd (another weekend with no internet) ok, a tech FINALLY shows up on the 22nd, but , not to my residence but to my local central office instead (field tech told supervisor I didn't need to be home after all, no home run required), so now I had missed 7 days for nothing. This tech finally gets me up and running with 7.1/768 speed. I called Verizon that evening to complain about what I had been through and how I was being treated as a paying customer, and the retentions dept said they would give me 4 free months of service for all of my trouble, and being without internet for nearly 2 weeks.( never offered me dial-up for backup) So, I will update then and let you know how that went. But I am not holding my breath with the billing dept., especially after what I had just experienced. Bottom line is this, obviously there is very poor communications between the different departments at Verizon Online AND Verizon Business Office, the right hand obviously dosen't know what the left is doing, and that is unacceptable with a so called communications company. Usually when you want to give a company more MONEY, they don't make you jump through hoops to do so! As long as everything is running smoothly, and you never have to contact them for any reason, they are great, but god help you if you do have to call them! If you have any other choice for services, besides Verizon Online, I would highly recommend that you go with another provider instead.
Attached images and files
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
 Review by mb
UPDATED: 2 days ago
member for 8.2 years, 4199 visits, last login: a few hours ago
Washington,Warren,NJ
$35 per month (12 month contract)
about 5 days
Verizon
"Rock Solid Connection, Email, and News"
"Outsourced Tech Support"
"No better deal in my area"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
After a rocky start, Infospeed has been running solidly here in Northern NJ. I regularly see 500/68 speeds. I use a Netgear RT314 Gateway Router to network 2 PCs.
Update 2 years later: Verizon is now much more stable, I constantly see 516/81 here in New Jersey. I am told that Verizon must resolve some issues with our Public Utilities Commission before we can see a boost in speed to the Verizon standard 768/128. I am paying the 39.95/month rate, which I assume is a grandfathered rate. Friends in the area have Optimum Online which offers about ten times the speed I see for the same price. It is not available here as we are in Comcast territory and Comcast will likely never match Optimum Online, so, I will likely be a DSL customer for a long time.
Update Sept 2002 NJ has been upgraded to 768/128 and I see consistent 728/136. I can't remember when the last time was that I lost service. I am still paying $39.95/month. I feel comfortable in saying Verizon now kicks ass!
Update May 2004 I have been upgraded to 1500/384 and now pay $29.95/month. Service is rock solid. I don't think that I've had 10 minutes of downtime in the last 2 years. Mail and News are top notch.
Update September 2004 I ordered a new line with 3000/768 service and now pay $44.95/month. The order went through without issue in 5 days. Verizon has evolved into a top notch operation.
Update November 2004 I took advantage of a regional promotion that reduced the cost of the 3000/768 package to $29.95/month and included a 4 port wire/wireless router/modem in exchange for a 1 year agreement. A great deal.
Update May 2005 Only change since last review has been a swapped Westell 327 modem router. The initial made in China Ver E had been shelved due to instability issues, the current Ver C made in USA version runs flawlessly. At this point the only thing I am looking forward to is the ability to drop the dial tone on this DSL line and save $12/month on my phone bill.
Update Jan 2006 Moved DSL from a secondary to my primary telephone line and had the secondary line disconnected at a savings of $13/month. After intervention by top level tech support the MCO properly configured the ASAM at my CO and issues involving the move order were resolved. Service is fine.
Update Feb 2007 Moved DSL from my primary telephone line to a "dry loop" for $34.99/month. This is s $5/m increase. I disconnected my primary telephone line and now use Vonage over the DSL circuit for telephone. The bottom line is about a $15/month savings. The connection is rock solid with low latency (fastpath) and speed tests average 2875/735. The only issue occurred during the switch from interleaved to fastpath. I am now on ADSL2+ equipment and the initial change order was botched and had to be re-ordered. Outsourced tech support made the process very difficult. Thank god for the VerizonDirect forum at BBR!
Update October 2008 After over 8 years as a Verzion (Bell Atlantic) DSL customer, I canceled service. This cancellation came after a side by side trial between Comcast and Verizon ISP offerings. In my location, Comcast consistently provides twice the speed for about the same cost and the quality of service seems to be identical. The only complaint about Verizon would be it's inability to provide me with faster speeds. If and when FIOS comes to my area, I'll be back.
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
Review by greyhorne
UPDATED: 3 days ago
member for 4.7 years, 166 visits, last login: 4 days ago
Sunland,Los Angeles,CA
$29 per month
about 40 days
XO Communications
"Provided nearly five years of consistent reliability, and few interruptions."
"3 Mb/s was an inspiring upgrade from 1.5,...back in 05"
"TimeWarner's $49.95 El Paquetazo deal, retired my DSL, and slayed my DirectTV."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
Trying out my new cable service with Road Runner.
Having been a Verizon subscriber for over two years now, the service I have received to date ( with respect to what a national consensus might comparatively suggest) leads me to describe my broadband connection as an outstanding quality, consistently delivered with above average service, flawed by average to below/ average support.
In total, I have experienced only two substantial service issues, one of which I became moderately inconvenienced, lasting 3 to 4 days completely offline.
The other, a non related issue, incurred over a period of two to three weeks, marked by episodes of intermittent line connectivity and quality.
On both occasion's, what needlessly compounded the situation (and my patience), was refusal by the first tier of Verizon Support, to acknowledge there actually WAS a problem, thus failing to escalate the trouble to the second tier of support. Not until I had made several attempts to vehemently stress the facts of clear impair did they remit.
Aside from a few other periods of brief outage, Verizon's track record has remained remarkably stable, and virtually as reliable as my Water and Power Utility.
I spend considerable time on-line, and rely heavily on Verizon's ability to provide a stable, reliable connection, that meets the crucial demands of competitive gaming. Taking place on both West and East coast servers, this ongoing pastime may eventually require me to jump the fence, in search of the wide open range and speed of Cable. The grass however this side of the fence has thus far been lush, and a pleasant shade of green.
Changed service to Road Runner, Time Warner Cable. 10/02/08
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
 Review by starcaptor
UPDATED: 6 days ago
member for 8.1 years, 728 visits, last login: 1 days ago
East Northport,Suffolk,NY
$30 per month
about 12 days
Verizon
"Reasonable price, no caps, relatively reliable, good forum support here at DSLR =)"
"Apalling tech support quality with perpetual wait-time, very inconsistant dialogue"
"Echoing other reviews, a good value/service so long as nothing goes wrong and you dont have to call them."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Hey alls, I have been on the broadband rollercoaster since the days when Covad would take 7 months to install a DSL line. Started on Earthlink/Mindspring 1.5/384 on dry copper, got too expensive so moved to OOL, which also got expensive, but stuck with them for their incredible speeds. Got capped once, a year later for capped twice in 10 days, decided it was time to pack tent and move on again.
Called Verizon about the 3 mbps upgrade, and many of them said they couldnt tell if i were qualified cause I didnt have Verizon for phone service. Weighed the options, and with taxes, figured that Verizon Freedom was actually cheaper than MCI NEighborhood (what I was using before), so I decided to take the plunge. A customer service rep named "Ms. Correll" helped me out, she was super nice. She misquoted me the upload speed of the DSL (not 768, but 384 for the baseline package), but other than that, got me up without a hitch. First month free, no contract, except that if i cancel i gotta ship back modem. Also took part in the 3 mbps rumor bandwagon, and the info she gave me was the most true. Orders placeable as of Aug. 31st, $10 extra ($40 a month), 3 mbps /768 kbps. No contract for current DSL customers to upgrade.
I opted for no modem since I have about 4 of them, but they sent to me anyways, but waived shipping cost since I specifically asked to not get one, but they had to send one, cause I asked for extra filters, but they cant just send filters on their own. Way coolness.
Placed Order on Aug 26th, went live on Sept 7th when I received the kit and install CD. got one of those newer modems which do all the PPPoE inside the modem, so my wireless router didnt even need configuring. Called OOL, and told them I wanted to cancel with the most "colorful" language I could conjur up (just returning the favor since the last guy who uncapped me did the same to me).
Been up for 4 days straight now, leaving BT on full throttle, only one hiccup at the beginning, pretty stable so far. Speed tests to nyc.speakeasy.net hit 1499/386 straight up!! No TCP overhead, Im amazed. I was capping myself on OOL to around 256 kbps upload and still got capped, so DSL is actually faster for me. Absolutely cannot go past 186kb/sec downloading MS Service PAck 2, so thats prob my ceiling. If service stays like this, I will not hesitate to upgrade to 3 mbps if I need it.
So summary:
Ordered 1.5/384 for $30 a month with phone plan, no contract, pretty straightforward order process. Currently connected modem (forgot brand name of it) to Microsoft G-wireless router, PPPoE, getting perfect speeds. (I am 5400 ft from the telco BTW...right next to the public library down the street =)
A FAR cry from the Covad/Northpoint DSL days, I highly recommend Verizon for people looking for inexpensive broadband at decent speeds and for those fleeing from OOL draconian capping policies.
UPDATE: I could not get the 3 mbps package after I was amongst one of the many customers who were lied to and overqualified...so I am stilla t 1.5 mbps. Not to mention that when I inquired about the NY MEtro plan in November, they actually switched me without my approval, and today after trying to get off of annual contract, they cancelled ALL of my service x_x...Gotta wait 3 days for it to turn off, and then reorder-and wait 3-5 days for it to turn on...wtf is all of this ;_;
UPDATE (2/2007) - I am still on the 1.5 package, which I am sorely outgrowing. Recently as of January, Verizon increased the price of its voice package, which somehow affected my bundle discount on the DSL...spent much time on the phone clarifying it; still paying $30 a month (1.5 should be $20 or less a month like in rest of the country). With new bundle discount system i MIGHT be paying $22 a month, but I will have to wait until next months bill to confirm. Like most of the other DSL people, I am holding out for fios.
UPDATE (5/2007) - FINALLY I was able to upgrade to the 3 mbps package. I called presidential appeals, and they found the real problem to my line stability problem (a bad password in limbo), and then i got forwarded to retentions...I told them just on the side, that I wish I had more speed, and the lady showed that I was eligible! (im still 11,800 feet from the CO accd to their records, so distance is apparently moot). The higher speed turned on a day after I asked for it, along with my new actiontec modem. Also got a free month of service for my troubles. I lowered my tech support and reliability ratings respectively. FIOS is less than two blocks from me, but I have inground copper so they told me I would likely be the last around the ENPT area to get wired...blech.
UPDATE (9/2008) - so...a little more than 3 years since my last update. FIOS is now only 8 houses from me, but thats the exact point where the aerial wiring ends so im still on the short end (literally) of the block. Had one outage the other week due to severe storming, followed by a power outage...didnt last more than a half hour. Tech support still tells you "Your estimated wait time is less than 5 minutes" for 20 minutes and running if you call them. Overall I am satisfied with the speed and responsiveness of my 3 mbps service. But I cant wait for fios when it finally makes the 300 foot jump to my house =)
Followup comments:  
Frend
@optonline.net
| verizon sucks VERIZON IS THE WORST SERVICE YOU CAN GET. THEIR CUST SERVICE SUCK. THEIR SERVICE SUCKS. I'VE BEEN TRYING TO CANCEL THEIR SERVICE FOR ALMOST A MONTH, AND KEEP GETTING THE RUN AROUND. GET SERVICE FROM YOUR CABLE COMPANY ITS SOOOOOO MUCH BETTER AND IN THE LONG RUN ITS CHEAPER. | |
| | acuariano
Premium
join:2004-10-27
Woodside, NY | Re: verizon sucks is true..plus they should change their name to "slowrizon"
i paid for 3/768 ..but getting only dialup speeds..here in nyc | |
| | | pjanak
join:2005-10-25
Frederick, MD | Re: verizon sucks And that would be your fault. Your fault for living too far from a CO or living in a residence with old noisy phone lines | |
| | Komodo87
join:2007-06-01
Scranton, PA | I'd be paying twice as much If I went with Comcast. I am having way less problems with Verizon DSL than I was with Adelphia CABLE, and I hear Comcast sucks more than Adelphia. | |
|
annoyed
@verizon.net
| Verizon is a big problem for us Service keeps going out, daily. Multiple calls to service techs are at best ineffective. They keep having me disconnect things, reconnect, pull out phone cords, reboot, etc. I've about had enough. They keep saying the problem is on their end but they do not fix it. I am now looking at other options. Fed up with Verizon. We live in a 2-year-old house. The problem is not OUR lines. | |
| |
starcaptor
join:2000-08-19
East Northport, NY
 ·Verizon Online DSL
edit:
June 5th, @01:46PM
| Re: Verizon is a big problem for us I totally know the feeling; I dread calling the service center because the people there are beyond clueless. ONCE, I got this really knowledgable guy, but unfortunately I only needed help setting up my account from scratch, and nothing technical was involved!
If you want to get things moving, just speak to retentions. Somehow, they can do a one-man show. I told them how frustrating it was to get a support tech who talked to me like i was a 5 year old, and she fixed everything. She gave me a new modem, upped my speed to 3.0 even though I am STILL listed as 11,800 feet away, and gave me free service for a month
For technical issues, two places do it really well. I have been very impressed with the Verizon Direct forum here; since being on DSLR, they assume you have have a brain about what youre doing. Theres also presidential appeals, and even though youre not "supposed" to know their number, they are extremely extremely helpful with DSL issues. Good luck. | |
| | | Annubis
join:2007-05-27
Toronto, ON | Re: Verizon is a big problem for us
Reason why retention can fix everything is because they got a direct line to tier 3 tech support were like a swissarmy knife for verizon we fix everything lol | |
| | | |
starcaptor
join:2000-08-19
East Northport, NY | Re: Verizon is a big problem for us Was reading some of the threads concerning loop length for people who wanna get 3.0/768, and it seems the retentions method is by FAR the most effective (even moreso than Presidential Appeals, as higher speed isnt really a customer care "issue"). | |
| | | |
| Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
 Review by Ryno
UPDATED: 6 days ago
member for 7.5 years, 2736 visits, last login: a few hours ago
Danielsville,Northampton,PA
$29 per month
Verizon
"connection, ping, price, no caps"
"They killed newsgroups."
"I can live with this. At least until the internet becomes so media saturated that I have to wait for pictures and videos."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Rarely drops. Living outside the city I expect my connection to stink. But I can ping HL/TF2 servers and play with a 20 ping. I have multiple computers online at once no problem. Stable speeds. Wish I could get faster DSL, but I know where I live I will be lucky to get anything faster within the next 10 years.
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
Review by firehawk618
UPDATED: 8 days ago
member for 5.3 years, 55 visits, last login: a few hours ago
Marysville,Snohomish,WA
$30 per month
Verizon (ex GTE)
"Always works. Been very reliable for years."
"Wish it were capable of more speed."
"Had 3/768 for several years. Always on when I need it. Just wish it were capable of higher speeds."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Fios is now here in my neighborhood and will be lit up in a few weeks. I'll transition over because I know that fios rocks! Plus they're launching video that same week  Yay lucky me.
Well transitioned to fios now.
The dsl was very good for many years.
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next review in page (previous review)
 Review by JaM4150
Posted: 9 days ago
member for 2.9 years, 970 visits, last login: a few hours ago
Matamoras,Pike,PA
$40 per month
Verizon
"Reliable"
"Crappy Verizon firmware on modem/router"
"Worth every dollar"
| |
Have the 3.0/768 service offering. Not to shabby. Very reliable. I just don't care for the custom Verizon firmware on the Actiontec provided modem/router/wireless access point unit.
Followup comments: | Forums » comments on review of Verizon Online DSL |
| »next page (previous review)
Review by iwnt14me
UPDATED: 9 days ago
member for 7.9 years, 1105 visits, last login: a few hours ago
Chesapeake,Chesapeake City,VA
$19 per month
about 2 days
Verizon
"DRY LINE DSL"
"NONE"
"PRICE IS WORTH IT"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
640 down /90 up
had no problem with install
have 1gz running windows me
using pppoe
have had great tech support
**********************************update************************************
08/28/2003 took free upgrade to 1.5/128 and installed wireless network in my home and attached my tivo's and my stero as well. No down time in over two years, This really beats what are local cable company has to offer hands down. I hate CHARTER .......................
*****************************************************************************************************
Update Feb 2004
Installed wireless router linksys so I can use my laptops any where. had no problems with DSL connection and the set up cant compalin works fine with my Tivos's and laptops and desk top no problems with the service at all . Very Please with the sevice no down times.
***************************************************************************************************
Update July 2004
Recently called in to get free upgrade was informed that I wasnt qualified for DSL let alone the upgrade. Now keep in mind that I have had DSL here since Feb. 2000 last outage I had was Nov. 2000 I asked the rep since I cant have DSL who do i talk to to get a refund....... I finally convinced her to push upgrade thru for 1.5 / 384 and a couple hours later it worked..... go figure.... I still reccomend VERIZON over the local cable company which here is charter and have worst service and product i have ever seen.
************************************************************************************************
Update 09/04/04
Man it just keeps looking up I called into asked for the 3.0 down and 768 up upgrade flowed thtough no problems. Pick DSL over cavbe what is the choice.
***********************************************************************************************************
Update 02/23/05
Just passed my 5 year service anniversary and since Nov 2000 has been smooth sailing. Im very pleased and reccomend this service to any of my friends. I have set up numerous friends in the last two months alone. All previous Charter customers and like the fact that one it so reliable and the free router and is priced so well compared to what they offer. I sit down and figured out what this has saved me by me having the DSL and switching to Directv and now you can get them on one bill and save even more. In the last 60 days I did call retention and asked about the wireless router they were offering to new customers since i had white westell from 2000 they sent me a router next day at no charge fed ex and the time to rep aka hold was less than two minutes. I mean in 2000 the hold time was like hours so this has improved greatly. ALL THUMBS UP FROM GO VERIZON.
***********************************************************************************************************
09/11/05
Been beta testing dry line DSL for the past three months. They installed a second pair all the way from the C/O and placed DSL on it. I ran a home run and was up in no time. I have a static IP. I also get the dry line DSL for free for a year. I have shut off the dsl on the other line and removed that line as well. I am using my cell phone now. Over all I am very please with teh dry line offering.
******************************************************************************************************************************************************************************************************************
Still going strong as of 05/16/2008 had dry line / naked dsl for approx last two years
************************************************************************************************
I HAVE SWITCHED FROM VERIZON DRY LINE DSL TO THE FIOS INTERNET 20/20 AND THEIR TELEVISION SERVICE. I HAVE TO SAY THAT THIS IS BY AND FAR THE BEST SERVICE I HAVE HAD IN MY LIFETIME FOR BOTH CABLE AND INTERNET. IT MAKES THE OTHER LOCAL PROVIDER COX COMMUNICATIONS LOOK LIKE CRAP. DURING THE TIME PERIOD I HAD COX ( 17 MONTHS ) THE ISSUED CREDITS FOR SERVICE ISSUES THAT TOTALED 11 MONTHS. THEY KNOW THEIR SERVICE IS THAT BAD AND CHOOSE TO DO NOTHING TO IMPROVE IT. I SAY IF YOU LIVE IN HAMPTON ROADS OR ANY OTHER AREA THEY PROVIDE SERVICE ITS WELL WORTH IT TO GET IT.
Followup comments: | Forums » comments on review of Verizon Online DSL |
|
|
(154)
(149)
·
·
·
·
·