how-to block ads
|
»next review in page
Review by killiar 
UPDATED: 1 days ago
member for 363 days, 25 visits, last login: 1 days ago
 Innisfil,ON
 $35 per month
 about 1 days
 Bell Canada
 "Fast, Reliable, You get your promised speed, fantastic latency, decent support"
 "Have to rent the modem, 310-SURF has pretty bad support"
 "Beats Rogers. Great for online gaming."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I was looking at Rogers Cable, however, my previous experience with them (prices, reliability) turned me away. The other provider I was looking at was Acanac and Teksavvy, but their low speeds turned me away as well.
For an extremely long time now, Bell has been providing me with fantastic internet!
I am on the 7Mbps Performance plan with 100GB a month and my speed is about 6.8-7.2Mbps.
I play WoW and my latency on it is always under 90ms, better then Rogers could ever offer me. Huge bandwidth cap, so I can download my Apple TV movies without worrying.
Strongly recommend Bell over Rogers any day (based on my personal experience)
Installation was a simple plug into the phone jack and off I go. They provide phone filters for free (so you can use your phone while you browse). Service stays up through power outages.
Installation was fast and easy, but I wanted my service fast, so I plugged it in before the installation time. That set me back about a day. Don't do this! Wait for the time listed on the page
SPEED TEST RESULT:
Attachments:
Followup comments:  
Oinktastic
join:2005-08-24
Scarborough |  Just wondering...
Also, have you considered a Bell wholesaler like Teksavvy, Velcom, Acanac, Caneris, Ebox etc..? | |
| | killiar
join:2008-11-22
Innisfil, ON
 ·Bell Sympatico
 ·Rogers Portable In..
| Re: Just wondering... The $35.00 a month does include the modem rental fee.
I have considered Teksavvy and Acanac. However the speeds were a bit of a turnoff for me. Since it says 5mbps download. I'm getting 6mbps, I don't know if I want to drop 1mbps (as little as that sounds ,I'm paranoid).
Teksavvy looked great to me. Especially their unlimited / 200GB a month limit (but Bell is trying to change that).
Either way, at the time I like Bell personally, until they pull a move that rips me off (it's probably coming). | |
| | | | | | | killiar
join:2008-11-22
Innisfil, ON
1 edit | Re: Just wondering... Thanks for the response | |
| | | langez
join:2009-11-18 | I find it funny how about 4-5 years ago a 3Meg connection was considered to be "fast" but now 5Meg isn't good enough for people.... | |
| | | |
Oinktastic
join:2005-08-24
Scarborough
·TekSavvy Solutions..
 ·3 Web
1 edit | Re: Just wondering... said by langez :I find it funny how about 4-5 years ago a 3Meg connection was considered to be "fast" but now 5Meg isn't good enough for people.... 3Meg WAS fast 4-5 years ago. The available content did not require anywhere near as much bandwidth as it does today. Youtube et al. were just getting started and web sites were much smaller and simpler compared to today's interactive and media-laden beasts.
Plus, throttling makes my 5Meg connection feel much slower than yesterday's 3Meg connection... Not to mention that I have 4 internet users in my household now, whereas it used to be 1-2.
Also, I'm noticing more and more of my neighbours are getting connections as well. Every time someone else signs up, that means less pipe for your data, given Bhell's policy of neglecting to upgrade their equipment.
Sorry for ruining your review, killiar. | |
| 
um yeah
@videotron.ca | "Definitely a MUST HAVE" Well that statement is far from being the truth if you live in a place with no other alternatives.
Maybe it's a "MUST HAVE" if that's all you can get and if you can get it for about 30$ and grandfathered unlimited. | |
| | killiar
join:2008-11-22
Innisfil, ON | Re: "Definitely a MUST HAVE" Beats Rogers imo | |
|
Chuck Carlso
@bell.ca | Ever heard of overhead? It's impossible to get 6.8 megabits per second on a 7 meg line no matter how close to the central office you are. The most in theory is around 6.3. | |
| | killiar
join:2008-11-22
Innisfil, ON | Re: Ever heard of overhead? I will post a screenshot of my speed test for you.
As you can see, I am achieving 6.84Mbps download and 0.91Mbps upload. 26ms ping.
It is not "impossible" | |
| | |
Oinktastic
join:2005-08-24
Scarborough
·TekSavvy Solutions..
·3 Web
2 edits | Re: Ever heard of overhead? said by killiar :I will post a screenshot of my speed test for you. ...As you can see, I am achieving 6.84Mbps download and 0.91Mbps upload. 26ms ping. It is not "impossible" Actually, it is. If that speed test is accurate, you're on at least an 8Meg profile, which is why you're able to download at 6.8Mbit.
Calculate it yourself: 8Mbit - 15% overhead for PPPoE. Hint: I already gave you the answer 
Also, a 7Mbit profile would leave you with about 5.95Mbit after overhead.
Also, those speed tests are sometimes inaccurate, so I wouldn't trust a single snapshot. | |
| | | | killiar
join:2008-11-22
Innisfil, ON | Re: Ever heard of overhead? I'll post another when I get home
however. Even though I may be on that profile. I'm on a 7meg plan.
Either way. Bell is the best. | |
| | | | | | | | | | | acrufox
join:2004-07-14
Canada | Re: Ever heard of overhead? lol!
I threw up a LOT. Oh wait, I have H1N1, nevermind :> | |
| | | | | | killiar
join:2008-11-22
Innisfil, ON
·Bell Sympatico
·Rogers Portable In..
| I switched from Rogers. I'm not going back to them... Ever again.
I've always been happy for Bell for about 20 years with my phone service. They've made me even happier with my internet service.
I was looking up TekSavvy, it looked alright since the bandwidth cap is very high, but the speeds are waaayyy too slow for me. Maybe Bell will give them faster profiles soon.
That Bell Entertainment Fibre internet looks nice too. I'll have to look into that if it expands.
Thankfully, Bell just increased my bandwidth to 150GB, so I'm a happy camper now | |
| | | | | | | | | | | | | | | killiar
join:2008-11-22
Innisfil, ON
·Bell Sympatico
·Rogers Portable In..
| Re: Ever heard of overhead? If you are referring to my 7Mbps plan, I'm on a Bell Performance grandfathered plan. As far as I'm aware, it has been moved to 6Mbps in Ontario, 7 still in Quebec.
I ordered Bell before they made the plan switch, and they left me on that plan. One thing that I really love about Bell! They continue to amaze me. | |
| | | | | | | | |
killar2
@gc.ca
| Re: Ever heard of overhead? yup our Dad sure runs bell well 
kilar2 brother of killa..... 
Bell has to make moremoremoremore profits!!
auditors are sitting Idle ... enter your IP for a free audit
Bell managers negative profit excempt | |
| | | |
| Forums » comments on review of Bell Sympatico |
 | »next review in page (previous review)
Review by (hidden by request)
Posted: 7 days ago
(review was emailed from domain denomey.com)
Toronto,ON
Contract price not specified.
"download speed is double what Rogers was, and upload about 75% faster"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Today I switched to Bell and my download speed is double what Rogers
was, and upload about 75% faster. Incredible difference and the
service call to do the installation was fast and very efficient.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by VHS
Posted: 10 days ago
member for 1 year, 138 visits, last login: a few hours ago
Scarborough,ON
$34 per month (12 month contract)
about 7 days
Bell Canada
"Reliable speed, Bell direct forum"
"Constant lies from the company and price hikes"
"Avoid any services from Bell if you can"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I signed up for Sympatico back in 2004. I had previous experience with them before and was very happy with the services they provided. The speed is reliable and I love the fact I can get my problems fixed quickly with the Bell Direct forums here. Those 2 things along with the price kept me with Bell for the past 5 yrs. I call back every yr to renegotiate a contract and I paid $34.95/mth (includes modem rental) for a 7mb connection. Earlier this yr, they decided to raise the price of the modem rental $2. My contract was about to expire and I had to renegotiate so it wasn't a big deal. The lady over the phone promised 34.95/mth including everything. Turns out my next bill was 36.95/mth. $2/mth is not much more but it really angers me that the CSR had to lie to me like that. I called over the phone to get this corrected and the CSR in Philippines are of no help at all. Bell Direct solved the issue in the end. This is not the first time I have been lied to by this company. I have had Bell Philippines tell me they can offer me a TV package for $50 which includes ALL channels (HD & SD) with 3 PVRs. I knew this was a lie so I contacted Kevin Crull about this and his assistant confirmed there was no such deal. I have also been lied to by Bell and signed a home phone contract for 2 yrs which does not lock in the price. Who wants to sign a contract when you cant lock in the price??? I contacted Kevin Crull again and his assistant said theres nothing they can do. Apparently, you lock into the "options" and not the "price" of the plan, how pathetic. I have since canceled my Bell Internet service and will be dropping the Bell home phone as well when my contract expires. I have had enough of Bell's constant LIES. I do not recommend getting any services from this company, no matter how cheap it is.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
 Review by rizzler
Posted: 49 days ago
member for 5.3 years, 1605 visits, last login: a few hours ago
canada
$39 per month
about 3 days
Bell Canada
"reliable"
"tech support"
"ok now with speed upgrades"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
happy
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by jwillisbarri
UPDATED: 60 days ago
member for 4.6 years, 213 visits, last login: 2 days ago
Barrie,ON
$50 per month
about 7 days
Bell Canada
"Up 99% of time"
"Support - not in Canada and do not listen to customer"
"Good if you never have to call support"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I have had no problems with my sympatico with the hardware.
I use a D-link Router so there is no Sympatico software on the computer.
Support has no clue and does not listen to your concerns and follows a script. - I only found this out when I had to help a friend. Being Deaf and using my friend to relay what was said was hard, the relay person had to keep asking the support to repeat as they could not understand the accent.
If you have a simple request like a password reset they can do that fast. But try to debug something more technical -that does not work too well.
I am still on the grandfathered unlimited plan. It still works well for me. $5 more a month as I am not on contract.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by ma
Posted: 68 days ago
(review was emailed from domain delaronde.ca)
Saint-Louis-De-Gonzague,QC
$25 per month (3 month contract)
Bell Canada
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by Maxh91
Posted: 85 days ago
member for 108 days, 124 visits, last login: a few hours ago
undisclosed location
 Business customer
$55 per month (12 month contract)
"Unlimited (Bell Aliant) , Never got problem"
"The speedstream 6520 Modem have poor Wireless"
"Good ISP for now until we are limited"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
With Aliant since it was available in my region and i never got problem. (Luck?)
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by fl106c
Posted: 105 days ago
member for 5.7 years, 311 visits, last login: 42 days ago
Blainville,QC
$59 per month
about 10 days
Bell Canada
"Efficient and competant technical support"
"First modem became defective after 2 weeks :("
"looks like a good deal"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Had issues with my modem (2 wire 2702hg-g). Could only connect to certain sites...but it would time - out on others...including dsl reports. After chating with a tech for about 30 mins. and trying the standards, he asked me if it would be alright if a lvl2 tech got in touch with me next day. Well, they actually did call me at the appointed time and after close to 40 mins. of him having remote access to my comp. said he coundt figure it out, and that he guessed the modem was defective. So I received a new one 4 days later...and it works great!
I have the total performance package , wich is actually pretty good .
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by Keaters
UPDATED: 135 days ago
member for 2.3 years, 200 visits, last login: a few hours ago
Chatham,ON
$29 per month
about 120 days
Bell Canada
"Download speeds are finally working"
"it took 4 months to finally get connectivity issues resolved"
"I guess bitching to Kevin Crull does the trick!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Thank you Bell for competing with the competition. To get 6mb DSL with 200GB for $29.80 on no contract ....now you are competing with teksavvy. Now, if you could get rid of the $5.95 network charge, I would be in 7th Heaven.
Followup comments:
poor u
@videotron.ca
| This is standard. Many get this type of "quality service" You said:
1. it took 4 months to get me to my 5MB profile, that I knew I could get. Now that I have it, everything is going good.
2. Now, I would like to know, why is 2 months of credit only allowed for 4 months of issues and 48 tickets to get my issues resolved??
Is the above worth the decent review you gave them?
Each to their own, but my rating would have reflected what happened and been lower. | |
| | shaw
tna live
join:2009-03-18
Union Bay, BC | Re: This is standard. Many get this type of "quality service" I know what I would do with tickets 96 thru 99 | |
| graniterock
join:2003-03-14
London, ON | Not bad deal I'd like to know how you got that deal. I just cancelled bell and they offerred me a 6 mps connection with a 25 gig cap for 33 bucks. I told them my new ISP is giving me 200GB and they never counter offered. | |
| | | |
| Forums » comments on review of Bell Sympatico |
| »next page (previous review)
Review by olic
UPDATED: 173 days ago
member for 3.3 years, 1337 visits, last login: a few hours ago
Laval,QC
$36 per month (12 month contract)
about 4 days
Bell Canada
"Very stable and fast service, Handsome price."
"Bad tech support for level 1."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
The service for Internet access is excellent, very stable. But, the emails service do not respect standards.
Followup comments: | Forums » comments on review of Bell Sympatico |
|
|
(34)
(57)
(119)
(76)
(24)
Bell workin hard .........
agree agree agree