how-to block ads
|
»next review in page
Review by happysavvy 
Posted: 83 days ago
member for 84 days, 1 visits, last login: 79 days ago
 Waterloo,ON
 $52 per month (month by month)
 "fairly reliable connection and speeds"
 "incompotent, untrustworthy company tries to rob you at every turn"
 "ditch Bell immediately and switch to Teksavvy"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I've been a loyal customer of Bell Sympatico for 3 years. I finally made the switch to Teksavvy and I'm never looking back.
Everyone knows how bad a company Bell is. Let me add my story to the pile.
The connection reliability and speeds are good, and the installation was fairly painless (probably because that's what makes them all their money). However, Bell is a totally incompetent and untrustworthy mammoth bureaucracy.
Bell's tech support is infamous. Everyone knows about the call centres in India, where "technicians" are trained only to read standard responses to you over the phone. Getting something done about a breach in service takes days and often requires the customer to spend hours on the phone.
Bell likes to slip in new charges and fee increases every now and then. Naturally, they don't inform the customer of these increases. If you don't keep a close watch on your bill each month then you'll end up paying through the nose. On several occasions, I called Bell and yelled at them for adding fees without notice. Sometimes they gave me a temporary discount, sometimes they didn't.
Finally, I made the decision to switch to Teksavvy. (I've been with Teksavvy for only a few days now, but so far they stand head-and-shoulders above Bell.) Naturally, Bell offered to meet Teksavvy's competitive prices once I informed them of my cancellation. But I do not patronize firms that give me a good price only when I yell at them or threaten to leave. If Bell can't be honest enough to give me the correct price up front without haggling then they do not deserve my business.
Followup comments: | Forums » comments on review of Bell Sympatico |
 | »next review in page (previous review)
Review by Maxh91
Posted: 92 days ago
member for 114 days, 131 visits, last login: a few hours ago
undisclosed location
 Business customer
$55 per month (12 month contract)
"Unlimited (Bell Aliant) , Never got problem"
"The speedstream 6520 Modem have poor Wireless"
"Good ISP for now until we are limited"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
With Aliant since it was available in my region and i never got problem. (Luck?)
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by shighfield
Posted: 93 days ago
member for 157 days, 164 visits, last login: a few hours ago
Scarborough,ON
$83 per month (12 month contract)
 Bell Canada
"Speed, Stability."
"Bandwith throttle, small 100GIG cap."
"Better then cable for me."
| |
History:
I have been with both Rogers Cable and Bell Canada, as well as third party DSL providers in the past.
Bell has a very bad name out there with some people, but I have never understood why. I was having connection issues with Rogers as well as getting upset at the high monthly price I was paying for internet, and phone service through them. Bell saved me money every month with their Internet and phone service and has been stable.
There has been one problem when I wanted to cancel a second bell number and move my DSL from one line to the other that took over 3 weeks for them to solve, but in that time I did not suffer from any down time.
As mentioned in the bad points, the 100GIG cap and bandwith throttling is a huge pain, but one you can live with if your not downloading every movie and TV show posted. 
Would I recomend them over a third party provider? Nope and in 8 more months when my contract is up I will jump to one who doesn't have a small 100gig cap. 
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by mattb9432
UPDATED: 94 days ago
member for 100 days, 2 visits, last login: 78 days ago
Etobicoke,ON
$43 per month (12 month contract)
Bell Canada
"I have a connection."
"Not much faster than dial-up; connection took much longer than expected; Bell managed to cut off my telephone service while tryi"
"Bell's usage caps don't matter because service is so slow that I'll never download 25gb in a month."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I ordered a $29.95 Performance package; according to Bell's website, I'm going to be charged $43.95 per month.
My DSL modem arrived on time with a letter stating that I'd have Internet service by 5:00pm on July 31. At 9:30pm on the 31st I didn't have Internet service. Tech support told me to power down system until next morning because connections are often not established until midnight of the day on which the connections are supposed to be established. I powered down and began picking up the packaging in which the modem had been shipped. I found quite a bit of useful information in an instruction booklet that I'd previously ignored because it was titled, "Wirless Home Networking Reference Guide." I hadn't ordered wirless networking and so hadn't bothered with this booklet. On the inside cover of the Wireless Home Networking Reference Guide I found the information that by installing Bell's system I had agreed to be bound by a Sevice Agreement, a copy of which was included in my installation kit. I looked carefully and found a copy of the service agreement inside a cardboard sleeve that had been wrapped around the box in which the modem was shipped. I had slid the box out of the sleeve and so had not seen the service agreement. I had found all other documentation inside the box with the modem, and had been surprised that there seemed to be no service agreement. It appears that the service agreement is carefully packed so that the customer won't see it until after setting up the system. The service agreement basically requires me to pay Bell whatever Bell feels like charging me whether Bell delivers the service or not.
On the morning of August 01 I not only didn't have Internet service but found that Bell had managed to cut off my telephone service, too. The only number I could call on my home telephone line was 310-BELL.
Bell said on August 01 that they'd send a technician to my home on August 05 to check the connections in my home. I told Bell that there was nothing wrong with connections in my home and I had ordered Bell service because I didn't have time to wait around for a technician to show up and would they please just disconnect all Bell services and I'd find another provider. I was told that the person to who I was speaking couldn't arrange a disconnection and I'd be connected to someone else and I was then kept on hold until I had to hang up because I'd been on the phone for nearly 45 minutes and had to leave to attend to other business.
On Tuesday August 04 I arrived home and found that my security system had recorded a Bell technician knocking at my door and getting no answer because no one was home. I plugged in a telephone and found that Bell had reconnected my telephone line.
At 6:30am on the morning of Wednesday, August 05, I reconnected Bell's DSL modem and reinstalled the phone line filters and found that I had an internet connection. I went through the setup process and then logged off to attend to other business. At about 10:00am I tried to log on and found that the usernames and passwords I'd set up earlier were no longer recognized. At 12:00 noon I found that I once again didn't have an Internet connection. I then got another runaround from Bell, asked to have service terminated and was left on hold until I had to hang up.
On Friday, August 07, I found that my telephone line was still working. Phoned Bell and was told that I had telephone and Internet service. I again plugged in Bell's modem and found that I had an internet connection but could not access most of Bell's website and could not use the e-mail account I had previously established. I later found that it seemed that Bell's system had remembered some of the setup information I'd given it on the morning of August 05, but had "forgotten" other bits of information.
On August 12 more of Bell's website became available to me. I downloaded and installed the Bell deluxe security package that was included with the Bell Performance package. Internet Explorer suddenly became unable to find a connection. A third-party two-way firewall told me that Bell's software was constantly trying to call home. I found that I couldn't turn off Bell's security programs. I had to use Task Manager to stop Bell's programs. Control Panel couldn't remove Bell's software, so I did a system restore.
I tested the download speed of my connection and got a maximum of 2.3 megabits per second, which was faster than dialup but a long was short of Bell's claim that I'd be able to download at "up to" 6 megabits per second. Actual download speeds are seldom above 200 kilbits per second, and usually a lot less.
Bell tech support briefly took control of my computer and could find no reason for the slow downloads.
On Thursday, August 20, I'd done everything possible to speed up downloads, but speeds hadn't improved noticeably. I phoned Bell and asked to have the service disconnected, and was switched from department to department and was offered discounts to keep Bell service and was finally told that I'd have to speak to another department to arrange a disconndect and was again left on hold untill I finally guessed that I must have been forgotten and I hung up.
Today I find that I still have a very slow Bell Internet connection. I'll have to phone again and try to get disconnected, and I'll try to get connected by Acanac or Telcom.
I don't intend to pay Bell for Internet service. I just don't see why I should pay pay full price for a service of which I've received only a small fraction.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by (hidden by request)
Posted: 100 days ago
(review was emailed from domain gmail.com)
New York,New York,NY
Contract price not specified.
Bell Canada
"No Contract"
"Unstable connection"
"Unlimited = Show me the money"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
High Speed DSL, 5 Mbps download, Unlimited Bandwith ==> 60$/Month
Let me tell you that the first 3 months following my internet subscription
the speed the FTP adress I was using to download my music was up to 500kbps
and then dropped to 310-320 permanently. Their service has become unstable
the past couple of months with interuptions everyday and when you call them
to tell them something is wrong they dont see anything. Their prices are too
high for what they offer.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by onlyrh40
UPDATED: 105 days ago
member for 1.8 years, 46 visits, last login: 36 days ago
North York,ON
$35 per month
 about 14 days
Bell Canada
"Very good company until 18 months ago"
"Lied to by sales staff. Game over at that point."
"Company has a lot to do on the honesty front."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Have been on Bell High Speed DSL since 2001. About 18 months ago they switched me to $35 month for unlimited. A couple of months later usage charges show up on the bill, I call and again I am assured they will revert to previous contract. Next bill also shows usage, I call again and am told that the billing cycle is few months behind but refunds will be applied. To cut a long story short they have no record or notations on my account to support my position, this is after contacting what stands for management in Bell. I then migrated my legacy phone service to Vonage and when I was satisfied that it was stable I then migrated my HS DSL to Teksavvy, I will report on the move in a month or so, so far all is well.
Don't get upset, shift to alternative suppliers. I feel sorry for Bell employees who are saddled with a lack lustre executive to say the least.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
 Review by Thane_Bitter
UPDATED: 106 days ago
member for 4.8 years, 1924 visits, last login: a few hours ago
London, ON
Contract price not specified.
about 9 days
Bell Canada
"Most over priced Highest DSL speed packages in Canada"
"need perfect line conditions to get it and it's costly! Throttling, lost of Newsgroups, forged migration of email to Hotmail."
"Need a DSL ISP? RUNAWAY! SAVE YOUR MONEY BY GOING ELSEWHERE!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Bottom line: Sign up elsewhere!!!!!!!
-----------------------------------------------------
There are several other DSL companies that provide the same DSL service that Bell offers but at a reduced cost. True, Bell does offer the highest DSL speeds available; however because of the technical limitations of DSL chances are your area does not support it (Bell will of course try selling it to you anyways!).
Presales information was somewhat incomplete, the standard price of service was and still isn't made particularly clear to potential customers. Bell prefers to front offers with a special price for 1/6 to 1/3 of the contract duration and provides little data on the price after this time frame. The material is further misleading because Bell advertises the overall speed of their service (under ideal conditions) including DSL overhead. The result of this is that any package will automatically be 15% then advertised. Finally Bell has and continues to use the disqualifier "up to" which allows them to offer a product that will not match advertised speeds. Again because of the nature of DSL, unless your DSL line has near perfect electrical characteristics - few are, the delivered speed will be less then advertised. A customer may be paying for a 7MB profile, yet due to a bad phone line/dry loop be placed on a 5 or 3MB (See Bell's FAQ on this site for profiles)
Installation is straightforward, order the service, receive the installation package in the mail, install DSL filters on phones, and finally connect the modem as described. Actual activation of the line will occur sometime on the activation day. A technician may make a service call on that day and require access to the phone equipment in your home.
Reliability with Bell is typical for all DSL providers in Ontario, however, email service with Bell has been problematic at times as they have been dropping their traditional POP mail service and converting it to a re-branded Hotmail service. (Note: that there may be privacy issues associated with this change as the Hotmail's servers are located across the globe) Bandwidth or Internet usage website has been plagued with outage issues, and reports data which can be up to 60 hours old.
Technical support at Bell had greatly degraded (exponentially), and is presently an abysmal, incoherent, intelligible, and next to useless do to outsourcing of this division to the other side of the planet. Watch out for misrepresentation, hidden contracts, and unexplained billing charges. Existing customers with unlimited (bandwidth) plans should take extra caution in discussing issues with the CSR as they may soon discover they have been moved to a contract or onto a fixed usage plan. In recent months technical support quality has improved slightly however there is still a great deal of miscommunication and misrepresentation of products and services.
Phone/service Technicians remain competent when performing service calls or line repair. I have found that the technicians are friendly and willing to answer any questions you may have related to their field.
Services - Services provided by Bell including their PPPoE software, diagnostic software, etc are not recommended. Bell only offers technical support on their own equipment (i.e. the modem) for free. Bell charges a rental fee for their modem which has increased substantially in the past few months. Even if you supply your own hardware, Bell will still charge the rental fee. Bell's bandwidth checker requires accessing their website (i.e. uses bandwidth to check bandwidth) and is up to 60 hours delayed. This coupled with their smallish usage caps often spells expensive over usage fees. Old plans still allow for up to 10 hours of free dial-up access - this can be useful while traveling aboard; a list of dial-up numbers can be found on Bells website if you search long enough, or can be obtained using Bells automated phone system 310-SURF.
Value for money - Due to Bells implementation of throttling, dropping of news services and mail serves, and their collaboration with Microsoft a the Bell MSN.ca portal, Bell is less interested in being an ISP, and would much rather regulated its users into surfing the web (especially partnered websites) in a method that is reminiscent of AOL.
In Canada there are few other options for high speed internet access, as both the cable and phone companies have control of 90% of the market. The lack of competition has stagnated improvements in service and maintains high prices. Fortunately the CRTC has opened the DSL market slightly, other ISP's have entered the market, however Bell is attempting to make changes that will effectively kill any competition by switching to a Bill by the Byte usage.
HSE (High speed edition), no longer offered by Bell, offers unlimited bandwidth at 6MB profile. This plan costs more then Bells current offerings (which are capped).
Equipment provided by Bell was originally an Alcatel SpeedTouch modem which was later replaced by a SpeedStream 5200 (e242) a later by a SpeedStream 5200 (e240). Bell deliberately locks out the firmware on the DSL modems providing only the most rudimentary interface and very limited support.
It took over three years to have an intermittent hardware issue to be repaired on the phone line. The issue was due to a damaged component that was part of Bell's local POTS service, and affected several other customers feed from the same service areas. Once an apt Bell Technician finally uncovered the problem (the issue with a subterranean device that several phone lines connected to), it took another four months for a different division of Bell to repair it.
UPDATE (5/09)
Bell has increased the cost of the modem rental. Take note that Bell does not included the cost of the rental in any of the promotional materials. Because the services is useless without a modem there is no justification for doing this and misleads the customer.
UPDATE (7/09)
Bell has changed their plan pricing packages and removed the 7MBSP service. Caps have also been lowered across the board on all plans (legacy plans are exempted). Potential customers that are still interested in sighing up (you really should not sign up with Bell) should note that the promised speed and actually real world results will show that AT BEST your service WILL BE 15% slower then advertised due do the nature of DSL technology. Examine all contracts, user agreements and related documentation carefully, as none of the advertising provides the actual cost of service, further more the prices advertises are lower then what the customer will pay because of auxiliary charges, fees and related hidden costs.
UPDATE (8/09)
Bell received approval for UBB billing from the CRTC; UBB allows Bell to move to usage based billing. It is expected that Bell will reformat their offerings to included usage in the very near future and that a typical bill will include a flat service cost, modem fees, usage fees, over usage fees, plus any other administrative fees and related hidden costs they wish to conger up.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
 Review by Soiduts
UPDATED: 107 days ago
member for 7.6 years, 90 visits, last login: 36 days ago
Ontario
$35 per month (12 month contract)
about 6 days
Bell Canada
"Service used to be Good"
"Billing Errors, Level 1 Techs, Port 25 Block, No Usable Usenet service, Forced Modem Rental, No Outage List, Bandwidth Throttle"
"Worst Company in Canada"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
UPDATE August/09
»Canadian Regulators Send Another Love Letter To Bell Canada
"Canadian regulatory authority the CRTC, staffed with former incumbent carrier executives, so far hasn't lifted a finger to come to the aid of independent carriers. The CRTC continued this trend by today approving Bell's UBB plans. CRTC employees like vice-chairman Leonard Katz, who spent 17 years working for Rogers and 11 for Bell, aren't concerned...for some strange reason."
Guess this shows there is absolutely no point in having the CRTC as a regulatory body as they do not do anything for the Canadian public like they are supposed to. The public is supposed to be first, not big business. Will definitely be writing MP (not like that's going to do anything other then receiving a standard reply.)
Internet usage is not on the way down its going up. Revision3 started posting HD videos of their shows and I watch 4 of those a week. Almost 20gb a month JUST there!
The CRTC is really getting annoying and what's even more annoying is Bell's insistence that we have to pay an arm and a leg for bandwidth that costs pennies.
UPDATE July/09
[quote=Mirko Bibic]The Internet has always been managed, first of all. Second, the traffic management practices we utilize have been reviewed extensively and the CRTC has said they are appropriate ... We expect the CRTC will continue to find that reasonable management practices designed to improve the Internet experience for the majority of users is appropriate. »www.financialpost.com/story.html?id=1757953
[/quote]
Attitudes like this is the main reason why the Internet in Canada and around the world is struggling. The Internet was designed to be a tool to freely share information but imposing any kind of traffic management on the network that hinders the ability for innovation while disrupting the competition, should be illegal.
UPDATE March/09
You know its sad that my Internet connection at University 10 years ago, 10mbit, is still vastly superior to anything that Bell is providing now. When will they learn that Net Neutrality and uncapped/unthrottled connections are the only way to move forward. Bandwidth usage isn't going down anytime soon and trying to limit it is unfair to consumers who have to deal with monopolistic companies like Bell.
Here are just a few links as to why I lowered my rating of this company:
»Bell Canada To Take Ball, Go Home
»Bell appeals CRTC decision
UPDATE March/08
Canceled Bell Sympatico after being a customer for 7+ years. Canceling was a terrible experience as I was told I phoned in 3 days too early to cancel. I was told I had to phone exactly 30 days to the end of my contract. I thought I was being a courteous customer by phoning ahead to inform them that I would no longer be using the service after the contract ended. Phoned back and got a different person and after 20 minutes, I finally got a cancellation number. Switched to Teksavvy. Literally took no more than a few minutes to sign up for a full unlimited account (as I already had a DSL Premium login), get my login and completely switch over.
»Bell Canada Throttles Wholesalers, Doesn't Bother To Tell Them
I don't think we need any more proof to show Bell's shady business practices, but here's some more.
UPDATE January/08
Having been a Bell Internet Customer for many years, I finally decided to spend the extra $10 a month and test out Teksavvy's Premium 100GB login. All the problems I had with FTP SSL being capped at 32kbps and other throttling issues were solved instantly. I will be using the login for the next two months till my current Sympatico contract expires and will probably sign up for an Unlimited Account. I've been comparing ping times, trace routes, and overall connection quality and have been impressed with Teksavvy.
I recently read an article on Ars Technica about Time Warner's attempt to institute caps on their broadband connections. They sum up the Bell Sympatico situation quite eloquently.
Shooting yourself in the foot: Time Warner's usage caps
»arstechnica.com/news.ars/post/20···aps.html
"Customers who exceed their cap would be hit with an undetermined per-gigabyte charge, but Bell Canada's overage fees, which range from CAN$1.00 to CAN$7.50 per gigabyte, may give some inkling of where Time Warner's overage fees will end up. Usage caps are a short-sighted response to capacity constraints, one that's likely to hurt the company more than it will help in the long run�especially with new broadband options on the horizon."
Unfortunately I cannot recommend Sympatico to friends, coworkers, or customers anymore as capping, throttling and customers support issues has made Bell a second rate ISP.
-----
As a Bell Sympatico subscriber since DSL was first offered in Ontario, I have been through all the high and low points with the service. Unfortunately in the last few months the low points have overtaken the high ones. Our family shares the connection on our home network with 4 computers.
Billing Errors
For the past 2 years I have had an unlimited contract with Sympatico at $35/m. While on this contract, one would expect consistent monthly billing but that isn't the case. Two times in the last 8 months I have had billing issues and I haven't called in or changed my account or contract with Sympatico. Both times they have chalked it up to errors on their billing system.
Level 1 Techs
I don't even bother phoning tech support anymore because they are completely useless. I have found it easier to contact techs directly on DSLreports. I pity those that do not know about the support forum here and have to call in for help. Unfortunately most of Sympatico's customers are unaware of this forum and would have to deal with the normal tech support.
Bandwidth Caps & Throttling
A few years ago Bell Sympatico decided to enable bandwidth caps which proved to be a bad move for the company. For the past few years, unlimited contracts have been available through Sympatico and for the most part, it was a very good service. Capping and throttling in general is a bad idea for any ISP as bandwidth consumption is not going to go down. If you advertise and offer unlimited, then do so. Customers should not be penalized because they use bandwidth when they have signed a contract stating unlimited bandwidth.
Most people don't use that much bandwidth but 60gb is definitely a very low cap. HD broadcasts, video streams, Xbox Live & Xbox Live downloads, Windows/Mac/Linux Updates and VoIP are now becoming quite prevalent online now. CBC broadcasts Hockey Night in Canada and the National online and many other websites offer bandwidth intensive content including Sympatico's own website. Content doesn't have to be 'gray' area to use a lot of bandwidth especially if you have a lot of users in your house.
DSL Line Sync
I haven't had any line quality problems with my line as I have lived in new houses with new wiring. I have had problems with the line profiles though. On numerous occasions, I phoned tech support to get them to increase the line profile but to no avail. It wasn't until I asked on DSLreports forum and talked to some techs directly that I was able to get that sorted out. My connection is now stable at the 5mbit profile instead of the 3mbit profile.
Bottom Line
Unfortunately Bell and Rogers are the main bulk suppliers for Internet Service in Ontario/Quebec and there is no way to avoid them.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next review in page (previous review)
Review by ChampUz
Posted: 107 days ago
member for 286 days, 73 visits, last login: 15 days ago
Mississauga,ON
Contract price not specified.
Bell Canada
"CRTC Corruption"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
Thanks to the CRTC sleeping in bed with Bell , 3rd party dsl internet is basically gone.
They have no choice for there caps
They have to raise price
This is garbage.
60gb is a joke with the new HD and games coming .
Something has to be done before it's too late.
Yet canada's sooooooo far behind in communications now.
Because of our major telecos having gang bangs with the CRTC
It's a joke.
Wake up Parliment.
Followup comments: | Forums » comments on review of Bell Sympatico |
| »next page (previous review)
 Review by DJ R
Posted: 107 days ago
member for 4.4 years, 567 visits, last login: a few hours ago
Brossard,QC
$75 per month
"Just a name"
"Worse ISP company to the root"
"Monopoly + CRTC corruption"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I'm sorry but according to the decision that CRTC made is outrageous. This is the most unfair or idiot choices toward to other wholesellers. Bell subscriber, if you haven't realize Bell has been lowering and lowering cap and they want to charge you per usage. (UBB).
QUOTES:
»antoniocangiano.com/2009/04/14/c···ing-ubb/
This is a short note to warn my fellow Canadians about an important matter related to our internet access. As you probably know, Canadian Telecom providers are nothing to boast about, but this time they are trying to pull a fast one that would have a major impact on Canadian internet users. The CRTC (Canadian Radio-television and Telecommunications Commission) instructed Bell to provide ISPs with wholesale service speeds that match their own retails customers. As things currently stand though this is not the case. You can have 16Mbit/s if you choose Bell, but only 5Mbit/s if you opt for an ISP like Teksavvy (which is the ISP I use). Bell opted not to adhere to this directive and instead decided to take the issue to the federal Cabinet, while at the same time filing a tariff application with the CRTC that proposed the introduction of Usage Based Billing (UBB) to its wholesale customers.
If Bell were to be successful with their application, ISPs would be forced to change their current offerings, cap internet usage and substantially increase the price of extra Gigabytes per month. In practice, we’d be paying more to get much less, and most people would not go through the hassle of dealing with this, thus opting for Bell – despite their absurds usage limits (60GB per month, are you kidding me?).
If this scenario doesn’t float your boat or down right outrages you, please send your polite comments and concerns to the CRTC, by clicking this link. For the subject select Tariff, and as a subject, use File Number # 8740-B2-200904989 – Bell Canada – TN 7181.
LINK IS HERE: »support.crtc.gc.ca/crtcsubmissio···x?lang=e
I personally sent them the following message:
Please do not accommodate Bell’s monopolistic tendencies by letting them introduce Usage Based Billing (UBB) to its wholesale customer accounts. Canada is behind many other first world countries in the Telco sector. Don’t let our country fall even further behind. For Canadians to be innovative in the high tech field, unlimited, high speed access to the Internet is a must. Thank you for your attention.
The deadline for sending comments regarding this matter is today at midnight, so please, if you want write to them, do so ASAP!
(Via Teksavvy’s email to its customers)
Followup comments: | Forums » comments on review of Bell Sympatico |
|
|
Bell Sympatico
(30)
(55)
(118)
(74)
(28)
·
