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 Review by bobc2112 
UPDATED: 116 days ago
member for 5.8 years, 1606 visits, last login: 1 days ago
 Middletown,Monmouth,NJ
 $35 per month (12 month contract)
 about 10 days
 "Functionality, Price, Bundking"
 "None so Far"
 "Great Quality"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
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THIS IS VERIZON FIOS DIGITAL VOICE - Not VoiceWing. (Admin can you slot it in the correct place?)
Moved from Vonage after 4 years just to get a triple play and some overall $ savings. Vonage was great though. The install was easy, As a FIOS customer already, had the ONT and other infrastructure already hooked up. It's nice to finally be able to use the hardwired jacks that are built into the house again (I know I could have simply done this but never got around to it). It's also nice that there is no adapter needed though that is all minor. I was impressed with the voice quality of Vonage, but the VZ Digital Voice is even better. Haven't had POTS in a while so can't really compare it to it, but in a comparison to Vonage the features are just as rich. Generally, I am a VOIP fan with regard to the dashboard type control you have over features. I especially like the call forwarding and the back-up number in case the service is down. Being able to manage voicemail over the internet is a feature I can not live without now.
They rolled a truck, and the installer was great (as I have found over and over with Vz). The attitude with these guys is so refreshing, They truly want to make sure you are happy and satisfied before leaving. He checked all of the existing lines to make sure they were solid and he ensured everything was working before leaving.
We'll see how the Billing goes, since there are always horror stories but so far mine have always been spot on.
Kudos to a job well done.
Followup comments:  pluskey
Premium
join:2003-07-09
Columbia, MD
| Are you sure? Are you sure you have Fios Digital Voice and not just Fios Phone?
Fios Digital Voice was deployed in beta in Maryland and Virginia through mid February (2009), and has been unavailable for new orders since then. I have been waiting for Fios Digital Voice to become available since then. I just checked with Fios Support, and they still say that it's coming someday, just not today.
I already have Fios internet and TV, and must move from AT&T Callvantage, so my only choice to date has been Fios Phone with the Freedom Essentials bundle. I just won't go to Vonage; I can't figure out how they will stay in business.
The only difference I have seen so far listed between one of the FIOS Freedom bundles, other than base technology VOIP vs. POTS, is Fios Digital Voice will have all the usual suspects for VOIP features, and the Fios Phone only has the standard features, like Voice Mail, Caller ID, etc.
One other difference is price for additional lines. Fios Phone is priced the same per line, where Fios Digital Voice is rumored to have the $45 price for primary line, and $10 for additional lines. Big difference for SOHO users. | |
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EricJRW
join:2001-12-19
Fort Worth, TX
| Re: Are you sure? This product just came to my area... I was told one of the main benefits is that taxes (and other fees) are lower. I'm still searching, but does anyone know if this is true?
Thanks
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Two wrongs don't make a right, but three rights do make a left. | |
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