how-to block ads
|
next review in page
Review by Iceylinux 
member for 9.9 years, 107 visits, last login: 17 days ago
updated 1 year ago
 Wilkes Barre,Luzerne,PA
 $80 per month about 5 days "30 Down" "2up , Bad Caps" "RUN!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
Ive had SeCable for awhile off and on now. My connection is always solid 28-31mb Down and always 1.91mb up. Everything was great for the past 6 months ( had them for the past 7 months  ) 3 Days ago i got a letter. Excessive Bandwidth Usage: $241.41 + 74.99 = $316.40 For the month of April. HOLY $@#%@#! I'm stuck with the bill, they told me they mailed me a letter, i never got it. The rep goes HEY we emailed it to. I said awesome what email address did you send it to? Oh we don't have one on file. WOW!!!!!!!?!?!?!?!?!!?!??!? Still won't waive it. Now I'm forced to pay 140 dollars a month for 12/2 from PenTeleData so i don't have a cap now. Apparently they cannot give me docsis 3.0 service even though SeCable leases their internet from them and they offer docsis 3.0.... Doesn't make any sense at all. The only bright side i see from this is PenTeleData DOES NOT CHARGE for additional static ips. At least now i run my own servers again like i did the last time i had commercial inet.
Short Version: DO NOT MOVE INTO A SECABLE OR PENTELEDATA AREA. Do research rent / buy somewhere else. Honestly, I'm moving because of the internet options here (no ETA on that right now looking for a home in a fiber neighborhood). I work in IT, I'm not a simple user. If you want speed and know what the heck it is. Stay away from their areas otherwise you'll never have it.
Also DSL is a joke, sure cheaper, sure no cap, SLOW. Verizon does have the 10/15 DSL package here but the "nodes are taken" and "can only provide 5mb service at the time" I can't deal with that. For me to have less then 10MB is not possible. Plus they only offer 1mb up.
*EDIT*
I would also like to take a minute to thank RCN.
Thank-you RCN for being a CHUMP and running all brand new lines in Wilkes-barre JUST TO SELL THEM TO THE CHUMP COMPANY THAT OFFERS JUNK IN MY AREA. Their response: "We have decided to focus on the areas that we already have service in"
Why did you spend over 6 months running brand new fiber and setting up nodes all over wilkes-barre for then? CHUMP CHUMP CHUMP.
Comments:
 | next review in page (previous review)
Review by Jay
member for 1.2 years, 35 visits, last login: 85 days ago
lodged 1.1 years ago
- Allentown,Lehigh,PA
- $150 per month
- "It works i'm happy with that,no other choice"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
Services are working good, although after Oct 31, 11 freak snowstorm I noticed services degrading. It took 5 months of calling and service calls with no phone working, internet out,and TV's poor reception. No other choice available, speed is max 10 meg on a good day, VOD is poor. Techs are good guys and installer did great-clean job.
SECTV needs to realize that it is 2012 and stop being so old.
Comments:
| next review in page (previous review)
Review by sectvfreak
member for 2.5 years, 271 visits, last login: 98 days ago
updated 1.8 years ago
- Kintnersville,Bucks,PA
- $130 per month
- about 7 days
- "Inexpensive, HD pic quality amazing!!"
- "Limited Channel Line up/ few HD channels, VOD extremely limited, MAX Internet Speed 10MB/800KB"
- "Good Value for folks on fixed incomes looking for basic services"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
This private family run company in the Lehigh Valley and nearby areas seems to have all the basics for triple play right now and thats about it very good value however they dont have all the extras that the competitor RCN has If you are looking for a great value for the buck than SECTV is for you however if you stuck in an area where RCN isnt available but SECTv and you want more than you are out of luck unless theres FIOS. It seems like faster internet speeds are coming soon..... stay tuned....
Comments:
| next review in page (previous review)
Review by adishong
member for 7.5 years, 18 visits, last login: 243 days ago
updated 2 years ago
- Hellertown,Northampton,PA
- $49 per month
- (12 month contract)
- about 2 days
- "Its avaiable in our area thats about the best thing I can say."
- "Reliability is poor, bandwidth deplorable!!!!"
- "As soon as we get another alternative we are gone!!!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
Unreliable for the past 6 months they have a had a part on order for the Cisco switch our entire area is about 10% of the advertised bandwidth I would expect to see 60-70% at least. As all cable since bandwidth is shared for your area it gets even worse I actually have used my 3G card at times when it was faster then the cable. In order to get credit I have to call every month to tell them they suck, technical support is fine although I question the length if time it takes to get a card I work with Cisco and this is unusual. I suppose if they have old technology it may take awhile to get a card but if this is the case get a new switch!!!
Comments:
| next review in page (previous review)
Review by sectvfreak
member for 2.5 years, 271 visits, last login: 98 days ago
lodged 2.5 years ago
- Upper Black Eddy,Bucks,PA
- $49 per month
- (12 month contract)
- about 14 days
- "Brand New Fiber/Cable Hybrid Network in Upper Bucks County, PA"
- "Faster Download/Upload Speeds"
- "Blows Fronteir/ Verizon DSL away NO COMARISON"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
OK, Service Electric of the Lehigh Valley just completed a massive totally new state of the art fiber/cable hybrid system that took 2 years to be completely deployed thoughout Durham, Nockamixon, Tinicum and Bridgeton Townships including Riegelsville Boro in northern Bucks County and this entailed running completely new lines in most areas given that its mainly rural.
I am getting just about 10M download around 800 upload and we last house at the very end of the line on my road, just impressive!!!!! We signed up with the triple play telelphone is load and so clear with the HD channels stunning quality. Best yet is the price!! Since This area has either Frontier or Verizon (NO FIOS that dead now) IT BLOWS THEM BOTH AWAY. since verizon and frontier only offer 3M dsl with frontier inferior lines and monoply style pricing at 52 bucks just for 3m while the 10M is about 49.. IF YOU LIVE IN UPPER BUCKS SERVICE ELECTRIC is the best forget that old 1 way network its gone!!!! ITS COMPLETELY RELIABLE NOW..
Comments:
 | | internet speeds suck during peak now actually the internet speeds during peak are unacceptable now measured 900k the other night cant even use neflix are they capping speeds during peak or their new network cant handle all the new customers??? | |
|
| |
| next review in page (previous review)
Review by moresuo
member for 11.7 years, 107 visits, last login: 140 days ago
updated 2.5 years ago
- Stewartsville,Warren,NJ
- Contract price not specified.
- "Decent customer service during office hours [not 24 hour service]"
- "out dated tech, really poor upstream speed"
- "Not where you want to be if you can avoid it."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
The folks at Service Electric Cable partner with Pen Tele Data to provide internet services for their cable subscribers. In my part of Warren County my condo development is fiber. The Pen Tele Data equipment, as serviced by Service Electric techs, is not fully capable of taking advantage of all that the fiber to the door can provide. The fee for this is $40 if you have their cable TV as well and $50 if you don't.
Beyond that the set limits on their up-link throughput at under 1mbps. I currently average around 77kbps. With Netflix streaming, VoIP headroom, X-Box, etc anytime I want to use more than one of these modern technologies at the same time I run into up-link bandwidth problems.
Down-link speeds are around 6.5mbps. Slow compared to the Optimum Online service I use to have when I lived in Hudson County, but much faster than the painful cable down-link/POTS up-link from SE I had to suffer with when I first moved out here four years ago. Talk about yesterday's technology today.
The customer service folks at SE are friendly and responsive when they are available. They advertise 24 hour service but if you call after 8PM that takes the form of a call service that will give them a message in the morning when they open their offices again at 8AM.
All in all, unless you want to use Century Link [formerly Embarq], its the only game in town. FiOS is not deploying out this way any time soon - literally a decade away at the time of this writing [thank you FCC for giving them their land line "special fees" since the 80's to make fiber ubiquitous - thank you Verizon for taking those fees and and slapping them into your general fund and NOT using it to make FiOS truly ubiquitous - you thieving humps, I want my money back].
Comments:
| next review in page (previous review)
Review by Eek2121
member for 10.6 years, 679 visits, last login: a few hours ago
lodged 2.8 years ago
- Flanders,Morris,NJ
- Contract price not specified.
- "Fast 30 meg service..."
- "Low caps..."
- "Avoid this one if you have other options..."
| |
I moved from FIOS territory, and I must say, I wish I could go back. Service Electric is partnered with PenTeleData, and as such, comes standard with caps. The cap on my particular connection is 100 gb. That may seem like a lot, but I use steam, netflix, pandora, and rhapsody along with iTunes. The first 9 days saw me sitting at 75 gb. On the bright side, the service is fast. I Definitely don't have any complaints about speed or reliability thus far, but they REALLY need to bump up the caps. 250 gb (like comcast) would be much better.
Comments:
| next review in page (previous review)
Review by evilkitty
member for 3 years, 3 visits, last login: 2.9 years ago
updated 2.9 years ago
- east
- $39 per month
- about 3 days
- "local 24 hour technical support"
- "not all area's are built for 2way communication"
- "Generally online"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
Generally online, ok for gaming and downloading movies.
They offer LOCAL technical support which is rare in the industry.
Comments:
| next review in page (previous review)
Review by billgill22
member for 3.7 years, 1 visits, last login: 3.6 years ago
lodged 3.7 years ago
- Coplay,Lehigh,PA
- Contract price not specified.
- "Have None"
- "Not Stable"
- "Horrible"
| |
Ok here is the deal, I had SETV broadband from 2000-2003. First i had the one way then I got the 2 way. I was constantly dealing with the modem losing connection. Called they replaced it, same thing. I ditched them in favor of Verizon DSL which I loved but I hated having all these utility bills. So I thought I'd take advantage of the bundled packages from Service Electric since I already get their HD package. I decided to drop verizon altogether and go with Vonnage back on August 10, 2009. Well, I am running into constant dropped connections. The modem keeps the internet connection but all of my computers and the xbox lose internet connection. I find myself restart the modem several times a day. Believe me, I know what I am doing, I build my own computers. I'v tried 3 different routers so it is not a hardware issue on my part. I had an SETV tech come out the other day, made some subtle changes, swapped modems. Now it seems worse. For some reason the pcs, 3 wired pcs [ 2 on Vista 64 and 1 on XP Pro] and the xbox lose connection to the primary dns server. Manually setting them makes no difference. I've basically lost patience. I had Verizon DSL, which has the same speeds as the cable [7mb down, 768kb up] as Service Electric and I never had a problem with these machines. I called verizon back today after 2 weeks of this crap and am going back to DSL. It is reliable and the same speed for the same price.
Comments:
| next page (previous review)
Review by icbkr
member for 8.1 years, 40 visits, last login: 8 days ago
updated 3.9 years ago
- Allentown,Lehigh,PA
- $50 per month
- about 7 days
- "Local service, friendly staff, decent rates, decent quality."
- "No better option, no alternatives available."
- "I hate having no choice, but if they got me by the short and curlies, at least they're not bad."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
It's a cable modem, and I've had DSL, so I knew this was better. I came from a super duper high speed setup at my last place, so I also knew it was a step down. I've also got a Sprint card, and that was better than DSL, but not as good as this. As long as I can game, it's fine, and PTD/Service Electric was. Barely. They've bumped up the speed once in three years, so now gaming is totally fine and downloads are much better (4M down 700K up). Install was a breeze, since I just have them drop it at the dmark and I take it from there. The connection is relatively stable, with only two outages in three years, and tech support is the best, since I can hop in my car and drive down the street and kick in their doors if something isn't to my liking. Not much in the way of services, at least nothing that stands out, and $50 is a bit high for what I'm getting. So value wise, I'd like faster service or more address options, but it's tolerable. Certainly not the worst I've had, just not the best. Overall, if you can't get one of the high end setups, this is a great 2nd choice.
Comments:
|
|
·
·