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Review by gbh2o 
UPDATED: 26 days ago
member for 8.9 years, 2590 visits, last login: a few hours ago
 Greenville,Pitt,NC
 Contract price not specified.
 "Reliable. Fairly priced services. Reliable. High call quality. Reliable"
 "Limited DID selection."
 "Great VoIP service with reasonable prices. Did I mention reliable?"
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I have no contract except for duration of whatever services I choose to order by-the-month or by-the-year.
I have used Vbuzzer.com for multiple years now. I have watched the web site continuously evolve for the better, and the service offerings evolve to meet demand. It has been a ride of constant improvement of the 'background' things while all the time proving that they are one of my most reliable providers and have exceptional quality of call.
Vbuzzer has a very good and easily installed soft-phone application with many enhanced features. Their service also works reliably on all of the ATAs I have tested, as well as being a mainstay in my asterisk systems; for both inbound and outbound traffic.
Tech support is primarily via email. It can be slow [>24 hours] for a response, but I've noticed that any service issue is immediately addressed and then answered time permitting.
BOTTOM LINE. I know that I can use Vbuzzer to have high quality conversations with whomever I call. Inbound works flawlessly. A very stable VoIP company.
20080617 -They are constantly evolving, adding interesting and unique features although often mainly supporting their Canadian local client base. For the rest of us, Vbuzzer's services just keep working as advertised!
20080929 - Definitly my carrier of choice for calls to Shanghai and other points in the PRC and the ROC. The quality matches that of my calls to the US and Canada and the cost is always among the best.
20090109 - Nothing has happened since my last update to change my previous opinion of Vbuzzer. Still problem free and Great service!
20090407 - Still the same problem free, excellent, stable service.
20091101 - No reason to change my previously high opinion of Vbuzzer!
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Review by UofT23
UPDATED: 122 days ago
member for 1.3 years, 99 visits, last login: 2 days ago
Toronto,ON
$5 per month
"Great price"
"On your own technically"
"Great value"
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There really isn't anything negative I can say. The tech support is nearly non-existant and the website is pretty sparse and to the point but I would rather really low costs than paying people to answer tech support phones so I wouldn't consider this a negative.
I was really hesitant about dropping my landline for voip as I'd heard it could have poor quality and reliability but I've had vbuzzer for over 6 months now and not had a single outage or dropped call. The people I talk to say they can't tell I'm not using a regular phone.
The price can't be beat either as it's $50/year up front and that includes your incoming and outgoing calls with a regular telephone number so you can use an ATA/reg phone. If you don't want a regular number people can call you at and just use their softphone you can save even more but I haven't tried their softphone so can't comment.
Long distance is included to several areas and other areas are great prices. I call a lot of family all over Canada for 1.5 cents/min. Their prices are in $US though so exchange factors into the price of course.
I would guess it costs about $5/mo after exchange and excluding long distance.
Voicemail is a little unusual and some may like or dislike it. Instead of leaving a message for you to pickup on your phone, you get an email with an attached audio clip to an email address you select with the phone number as the subject.
I like that because if its friends or numbers I don't know, I can safely delete the ones I want without wasting my time listening to a queue of messages but some people may not like this.
Definitly worth checking out. I will never go back to paying $50/mo or more for the priviledge of owning a landline. Sure it's out if the power/internet goes out but until I'm the president of the US or someone really important I think I can risk the brief disconnection.
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Review by Rastan
UPDATED: 185 days ago
member for 2.5 years, 194 visits, last login: 6 days ago
Canada
$2 per month (month by month)
 about 1 days
"Great Quality, Good Price, Compatible With ATA's"
"Minor Problems Every Now And Then"
"Great Value And Top Notch Service"
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I've been using Vbuzzer for over a year and I'm very happy with the quality of calls. I use Vbuzzer with a Linksys PAP2-NA analogue telephone adapter (ATA) and I haven't had any major problems. Every once in a while there will be a minor problem, such as voice mail not working or calls going straight to voice mail, but Vbuzzer usually fixes these problems fairly quickly.
Their prices are competitive (1.7 cents/minute to several countries) and their forums are very helpful. They don't offer 911 service so I wouldn't recommend that you switch your landline but if you want a second line this service has been great so far.
Highly recommended.
UPDATE - 05/26/09
The quality of the calls remains very good. I'm paying $25/month for a phone number that comes with free unlimited incoming calls. There have been a few service interruptions and problems in the past year, but nothing major. The only negative comment I will make about Vbuzzer is that recently, they have been deleting certain posts from their forum. They want people to contact them directly when they are experiencing problems instead of posting on the forum. Aside from that, I still highly recommend Vbuzzer.
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Review by peatbog
Posted: 231 days ago
member for 231 days, 6 visits, last login: 12 days ago
Los Angeles,Los Angeles,CA
$1 per month
"good sound, reliable connections, cheap rates"
"could use a few more bells and whistles"
"excellent, cheap provider. highly recommended"
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they should copy callcentric and provide for quick dial of urls or phone numbers.
forwarding is only possible to phone numbers, not sip urls.
all in all, an outstanding provider - simple but reliable and good-sounding, and cheap.
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 Review by otty
UPDATED: 269 days ago
member for 1 year, 466 visits, last login: a few hours ago
Saskatoon,SK
$2 per month (12 month contract)
"Truly unlimited, very cheap, good audio quality"
"must download silly program to sign up, lacks features."
"$25/year for an unlimited DID is hard to beat"
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I had a voip.ms DID and I was very happy with it. I get long incoming calls from my mother quite often and the 1.5 cents/minute was adding up. I was suspicious of vbuzzer as you need to download a silly messenger program in order to create an account, but I heard good things and you can't beat a $25/year DID. So I signed up.
At this price it is the same cost as my voip.ms DID was without the incoming call charges ($2/month plus 1.5cents/minute). So far the quality is great, and they have the key features I want in a DID: failover and voicemail. They also have call hunt and ring groups etc FYI. Bottom line is that you just cannot beat their pricing and they seem to be a stable enough company.
Now...Once I move back to Toronto I may have to get their unlimited outgoing Toronto local calls for $25/year as well. We'll see how much my bills with voip.ms add up to at 1/2cent/minute outgoing to Toronto and compare. Also, calls outside Toronto are not nearly as cheap with vbuzzer as with voip.ms, and it is a little annoying having to switch between providers all the time depending where you call. I'll update as I figure it out. Two thumbs up so far!
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Review by tsuda
Posted: 1.3 years ago
member for 2.8 years, 148 visits, last login: 45 days ago
North York,ON
$5 per month
"good quality, good rates, easy to set up"
"support spotty"
"great service for DIY VOIP"
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I've been using vbuzzer for a few months now. Joined the Toronto plan unlimited in/out for $25/year. The voice quality is excellent! I am using Linksys WRT54G with Tomato and SPA3102 with Vonage as PSTN line. I call China regularly and the other end said the quality is as good as a call from next door.
Very happy with the service so far.
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Review by zebra8
UPDATED: 1.5 years ago
member for 1.5 years, 3 visits, last login: 1.5 years ago
Scarborough,ON
$2 per month (12 month contract)
"Can't beat $25/year for a 416 number and unlimited local calling"
"Spotty customer service, some reliability issues"
"Great price for a decent service"
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I heard about Vbuzzer and thought I would give it a try - I don't know of any other companies offering a 416 number with unlimited local calling for $25/year. They take payments/deposits through Paypal (minimum $30 deposit for this service so there's $5 leftover for long distance calling or you can transfer it to another user). I didn't like the extra $5 deposit so much but their taking Paypal is great. As much as I dislike Paypal, there's no need to worry about an unscrupulous company charging bogus fees. I bought a Linksys PAP2-NA VOIP adapter from eBay for $40 and I was set.
The quality is great, comparable to my Bell home phone service. No problems with direct-dialed long distance calls. Billing is very accurate and detailed. Reliability was solid for the first month, after which there was a period of 3 days where I couldn't connect to VBuzzer's server. Support is only by email or their online form. Replies were spotty, ranging from one reply within several hours, one after two days, and no replies to two emails.
Overall, I'm happy with the service. If you can deal with the less than 100% up-time (combine potential issues on VBuzzer's side with your ISP's up-time issues and you almost certainly would be having problems once in a while), then $25/year is a great deal.
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Review by don_quixote
UPDATED: 1.5 years ago
member for 1.6 years, 53 visits, last login: 168 days ago
Toronto,ON
$2 per month (12 month contract)
"Generally high quality calls, cheap"
"519 calls are hit and miss"
"Unbeatable price if they have your DID"
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In truth, I don't talk much on the phone. If I do, it's usually on my cell phone or through Skype for the long distance connections. Still, I was paying for a landline because I felt strange not having one. That little pleasure, however, cost me $30 a month. Currently, vbuzzer has a promotion, and I got my unlimited DID and unlimited Toronto for $25 a year. Normally, the price would be $50 -- still very reasonable. In the first month of usage, I've noticed no glaring problems. Setup was very simple. I have tested the 416 outbound and inbound. It works fine. I have, however, made a few 519 calls and the quality of those was decidedly mixed; I don't ever actually call the 519 (that's what Skype is for), but if you do, take that as a warning. Still, for the price, vbuzzer cannot be beat.
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