how-to block ads
|
»next review in page
 Review by USAOwnz 
UPDATED: 2 days ago
member for 4.8 years, 2524 visits, last login: a few minutes ago
 P.R.C.
 $36 per month (12 month contract)
 about 11 days
 SBC
 "Speed is not too far from advertise, and pings are amazing!"
 "Non so far"
 "Get it!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Well, here is how it goes I was just surfing around and for a joce I went to sbc site and went to the residential section to look to see if it was availible. At the time I didn't know it was so it was just for fun, and long and behold it was; however, only the cheapest package 384/124 great considering the fact that other ISPs won't even bother. Now, I ordered it at the 7th of November, but the order got a little corupted, I guess, and I had to order it a week after. Now it was scheduled for the 19th, I got my self-install package the 14th, afterwards I got my service activated the 18th! When I hooked it up I got 164/100 speeds, ugh, but my dad and I got some heavy duty line and hooked it from the telephone box to my room and now it is 324/218! now that is a much more respectable speed and I get 40-90 pings in east and west servers the highest it ever goes is 120 in america's army. Their tech support is crap, they really need to fix that. Though the DSL reports techs kick ass and are very knowlegible.. If you have XP you won't need to install all that other softawre because you can just connect to it via your XP connector.
Overall, I recommend it if you don't have anything that exceeds the criterea of SBC or if it is cheap cable that you can get 10-40ms.
Update:12-08-03
I just got my Deluxe package upgrade activated even though I am 13500 feet from CO, I get a steady 1.3/324, it is great!.
Have not received upgrade to pro package, that's really bad.
SBC's lack of Fibre program is dissappointed, and they have piss-poor speeds now for the price. Moreover, one of the reasons for this is that DSL has limitations on distance, but still. Only solid good thing they have is that they won't cap you or give you any crap. Speed is the only issue, if you can get by that, then SBC is the best.
Verizon is beating the living crap out of them with thier FIOS service, with those fantastic speed, and the fact that Distance is not that much of an issue. Even if they eventually adopt ADSL2+ there still will be the issue of the distance.
2.9.2008 Update:
Been solid, but same speed for the past years.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
 | »next review in page (previous review)
Review by radionut
UPDATED: 13 days ago
member for 13 days, 13 visits, last login: 1 days ago
Reno,Washoe,NV
$35 per month
about 21 days
Nevada Bell
"Consistent Speed"
"Good Value for the money"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Have had DSL almost as long as it has been available here. 1.5 mb/s was rock steady and never gave me a problem in 5 years. I heard through someone at work that ATT was pushing upgrades to existing subscribers. I called, and was surprised to hear that my line qualified for 6.0 mb/s, for the same amount I have been paying. I'm a long way off from the central office that feeds my neighborhood, so I expected that I would not get full speed. When they turned it up, I was surprised that I got around 4.0 mb/s down. There was some trouble in the following days, and I called tech support. After 2 calls, they dispatched a technician to check the line. After changing a cable pair, and replacing my outside protector, it was declared to be fixed. The stability was definitely back, but my download speed dropped to just under 3.0 mb/s. I restarted the modem from time to time, but no change in the speed. A few days ago I tried it again, and the speed went back to 4.0 mb/s down again. I suspect there may have been some cable maintenance that took place. I'm happy for now. All and all, I would say these guys have it figured out and deliver a good product at a fair price.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
Review by Neilkn
UPDATED: 21 days ago
member for 8.4 years, 53 visits, last login: 5 days ago
Fullerton,Orange,CA
$40 per month (12 month contract)
AT&T
"Due to censorship... NONE"
"New on 08/30/01- Censorship of Usenet"
"NO to censorship"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
To add once again ... Pacbell was taken over by SBC years ago. Then SBC was taken over by AT&T. After a couple of years with AT&T I find myself forced to move on. In two weeks, I'll be starting with Earthlink cable Internet via Time Warner Cable ... who I have just dropped a few weeks ago in favor of DIRECTV satellite due to their superior number of HD channels and much better HD picture quality. AT&T's DSL has been a nightmare. From email shutting down to slow dragging butt speeds. My 3.0 mbps DSL service has been giving me in the 600 kbps range lately. It started happening when AT&T introduced U-verse service to my area. I stayed with the DSL as I read lousy reviews of the AT&T U-verse HD TV service. So bye-bye AT&T, open your arms to welcome me Earthlink ... which I was one of the original members of when they were a regional ISP located in Pasadena years ago. They were good back then, I only left to get DSL which they didn't have yet.
To add to my original review ... I have so far enjoyed my relationship with Pacbell, until the email I received and verified today, Aug 30, 2001. They have changed their Usenet server to news.sbcglobal.net and eliminated many newsgroups in the interest of "saving money and avoiding the transfers of copywrite material", and saving our souls. Their email refers you to a site which states that "some" alt.binaries newsgroups will be eliminated. When you log into that news server and download all groups after clearing the current listing (in a copy of your newsreader of course), there is not a single alt.binaries/binary/bin anything listed. In fact, there is a total lack of any adult related material. If you endorse censorship at its worst, join SBC / Pacbell. Who knows where the censorship will end. If they can decide what is proper for people to view, at what point does the southern baptist attitude stop?
Original review: I ordered the special offer $39.95 Pacific Bell/SBC 4 weeks ago. Installation and equipment free, one year term for basic DSL, whatever your line can handle. I'm 1.3 miles as the crow flies, not as the wires run, from my TelCo CO. They scheduled installation 3 agonizing weeks after I placed the order. I called them back and asked to have it put off one more day to better fit my schedule. They had no problem with doing so. I did call the day before to verify the installation and they told me I was all set up to go the next day. Had an afternoon appointment scheduled, they called the morning of the install and asked if they could come earlier, about 9AM. Rather than put it off, I told them come on over. Good thing, too. They first installed a PCI combo NIC/Modem card that wouldn't let my system even boot. They asked if I'd rather have an external modem. YES!!! Heard good things about the Alcatel and jumped at it. Well, that caused a major problem in one respect. I now have the Alcatel Speed Touch Home modem. The work order called for the internal no-name made south of the border combo card. The modem synch'd with no problem, but couldn't find the network. They spent a lot of time waiting on line for PacBell's tech support. About the third call, someone actually listened to them and said they would have the external Alcatel set up in the server. Apparently, it required a different router as the gateway. BINGO .. I was on line and flying, at 3:30 PM, when it was finally changed over. The installers were very good at what they did, and we had a great day together chatting and comparing notes. They left the Install CD, so I could move to an anticipated new system eventually. Bravo to the installers, contractors to PacBell. It is a PPPoE with dynamic IP address connection. But at system boot, it automatically connects using NTS Enternet 300 and stays connected for the entire period the system is on. I never have to enter a password or select to connect, it's all in Startup and works like a charm.
The service has been very good so far, the week and a half that I've had it. Agent Newsreader flies, as does Eudora email. I've experienced a few problems co-ordinating Netscape and IE5, especially Netscape using MS MediaPlayer, it does NOT like it. PacBell's tech support has been basically useless. They send canned responses about who's responsible for plug-ins rather than supporting the browser you download from them at their suggestion. As a tech rep myself, I have been responsible for supporting any programs included with my company's product including all versions of Windows, any included factory software, and communications programs shipping with our modems. Although this seems to apply to every company that I have represented, it doesn't seem to be the case with PacBell's ideas about themselves. Everything else has been excellent though. The email has not been a problem as I have read in past reports, although it did go down for one day, yesterday. It was back up in the evening though. The dial-in account they included allowed the downloading and installation of a client that did not recognize the always-on DSL connection when it attempted to download additional files. In general, I have been experiencing speeds of 500k-1.8mbps incoming, with 1.5mbps being what it usually hangs around. Other than the technical support needing a bit of training and taking on rather than shirking their responsibilities, the experience has been a very positive one. It sure beats Earthlink's occasional disconnections and their dial-in speed. I'm a happy customer. Or was until they decided they knew what is best for me and decided to protect my morality (?).
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
Review by jherron2009
Posted: 30 days ago
member for 30 days, 2 visits, last login: 29 days ago
Fresno,Fresno,CA
$39 per month (month by month)
about 30 days
AT&T
"Only option other than $60/mo. Comcast."
"Advertised speed is 6mbps but has yet to reach over 500kbps. Connection from modem to SBC drops every 15-20 minutes."
"Terrible service, can barely understand tech-support. Strongly do not recommend."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Really wanted Comcast, but the price was outrageous (for non-cable subscribers). Settled for SBC which advertised the same speeds as Comcast. Have yet to reach 500kbps, and connection is dropped constantly, regardless of time or equipment used to connect. AT&T techs have been out to the house and say everything is working as intended. Called tech-support, but none seem to know how their own system works, and redirect your calls back to the people you previously talked to. The first two days, service was fantastic and just as advertised. However, on the evening of the second day of service, everything started to go downhill. Cannot complete any downloads (20MB downloads tend to take about 45 minutes to an hour), connection drops, and the supplied modem forces you to restart your browser to continue surfing. I am terribly disappointed with the service, and will be looking to transfer to another service the second one becomes available. We also had the service back when it was SBC Yahoo! instead of AT&T Yahoo!, and service was a thousand times better.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
Review by doublea
Posted: 56 days ago
member for 1.2 years, 8 visits, last login: 20 days ago
Petaluma,Sonoma,CA
$30 per month
about 4 days
"good price, reliable connection."
"horrible speed and ping, over congested servers, only improved after 4 hour long calls, and was swapped to diffrent server."
"You get good service if you tell them you will cancle if they dont fix something."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Att dsl from 2001-2008 - my story -
We have had Pacific Bell/SBC/Att - yes 3 name changes in the time we have had it, for 7 years now. They were good for the first 3 years, perfect, but back in 2002 dsl service was not yet oversold and congested. The last 4 years have been more bumpy. But Back to the beginning, our first Speed was 1.2 mbps, 250ish up, $26.99 monthly, going from our a-o-HELL dial up Pacific bell DSL was a dream. I put some good usage on our dsl, we have 2 pcs, and 2 laptops, downloading videos (legal) and other large files was a dream, dsl in 2001 was a speed dream. Suddenly in 2004 our wonderful 1.2 mbps slowed to a whapping 22kbps, slower than dial up, this happened every night, getting progressively worse at 9pm and it eased up after about 11pm, obviously it was from too many users. Over the next week I made more than 5 calls, and had 2 techs out.
Some of the excuses I was given on the phone was the line quality could be bad, your computer is old, there could be moisture on the line at night, dsl speeds fluctuate sir..... oh boy was I fuming mad, none of the service reps could give me a reason why my speeds were slowing down during peak usage that was an honest answer.
1 - Every line quality test the techs did returned perfect (My house is less then one block from the "box" (Sorry geeks I don’t know the technical term.)
2 - My pc was a brand new 2.4ghz HP with 1gb ram (Hey in 2004 that was a decent pc.) could not be the thing slowing down my dsl.
3- Speeds fluctuate? 1.2mbps to 22kbps is a normal fluctuation? Not in my book.
Finally the 2nd tech that came to my house apologized to me many times, I was in fact experiencing slowdowns from a overloaded "redback" server he called it. He had me switched over in less than a half hour.
So I went on another 2 years as happy as could be, its now 2005, but we decided to upgrade to the 3mbps service, those videos and stuffs were beginning to feel less zippy, and the speed test kept saying we were getting the full 1.2 megs we were entitled to.
So we were upgraded to 3mbps (2.6 mbps reality), the first day on that was a dream, until 9pm, I suddenly realized the same problem that faced me 2 years ago had come back to bite me in my behind. speed test at 9 pm returned 8kbps, 8k!, dial up could wizz by that before it had a chance to know it. So the next morning I made a few calls, same old stories, "moisture on the line sir" YEA RIGHT, just send a tech out here I said. surprisingly 2 days later a tech came out, Kind of an old guy, but very kind. He had a hard time getting used to vista, I was his first customer to have a vista computer. He quickly adjusted to vista though, and the tests came back I was on an exhausted redback server AGAIN, same problem 2 years later. the tech support guy waited on hold 45 mins, and then got the problem fixed. 3mbps, perfect service I was happy, this time my nightmare only lasted 3 days, but I spoke to soon, the next morning my internet felt sluggish, speed test returned 1.2 mbps, odd huh, that was my old speed on the 1.5 meg loop, and the speed test didn’t bounce around, it was a smooth 1.2 megs, Surely I called in, yep as I expected I was put back onto 1.5 meg service, but the support on the phone had that fixed in less than 5 mins and I was told to restart my modem (and router.)
And well since then life has been perfect again a strong 2.6 megs all day, But im on oklands service im told, which confuses me because I love over 2 hours away from okland, apparently my local server is always overloaded, I don’t quite understand what happens in the background, but also when I do speed tests it says my ip originates from okland. (I live in the north bay btw.)
My ping is really fast, 9ms to yahoo.com, and videos always download smooth, as files are becoming larger, podcasts, videos, sling box and other devices, Im really sucking down my 2.6 mbps and 406 kbps up bandwidth all day long. (A bandwidth usage monitor on my pc showed I use more than 25 gb of data in a week on my one pc. ) I play online video games quite a bit (PC) and I love my ping, heh other people can be having lag and rubber banding issues, I will never experience that, always smooth as can be.
Now I want to upgrade to the 6mbps service, but I know better, im sticking with the 3mbps service until I get an apple tv, or the expected Netflix set top box.
All in all I have mixed feelings about Att.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
Review by joeaseo
Posted: 57 days ago
member for 219 days, 3 visits, last login: 57 days ago
Fremont,Alameda,CA
$29 per month
about 30 days
SBC
"They'll send live technicians to troubleshoot the problem"
"Be prepared to have many dropped calls wile caontacting tech support"
"Much better value for the money"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I went from 384kbs service when PacBell provided the service (dedicted static IP address for VPN) to 3.0 Mbps service running the gamut from static IP (perormance not worth the cost) to dynamic addresses. I've had the modem misconfigured so that the IP address was not obtained (call to tecnical support sent out a live technician to troubleshoor the problem) to having my line cut during system upgrades (call to tecnical support sent out a live technician to troubleshoor the problem).
I telecommute for a very, very large computer company (three letters that don't spell I-B-M, so line quality and technical support is a must (or else why bother having a VPN connection). My experience with aHome/TCI/Comcast was abysmal for techical support (what is it when you know more about networks than the rep on the other end of the line). My PacBell/SBC/AT&T service may be slower than the data rates that Comcast touts, but at least a knowledgeable person answers the phone when I call for support, and the technicianx will eben give you gthier business cards if you have questions after their visit.
For the money and the service, AT&T can't be beat.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
 Review by coxta
UPDATED: 60 days ago
member for 8.1 years, 3977 visits, last login: a few hours ago
South Pasadena,Los Angeles,CA
$59 per month
about 30 days
SBC
"Fast, reliable,"
"cookbook install by technician with no other understanding"
"All's well that ends well."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Status quo no problems in years. I'm pretty satisfied. Pricey for what it is, but it's stable.
Well to update my review, my DSL has remained the same at the same rate and I have 5 static IPs. Pacbell changed to SBC. SBC to SBC/Yahoo, then to AT&T. I've had no problems for the last few years.
As an update, It's been years since I've had problems with my connection. I still have the same 5 IPs and rate. It's not the fastest, but it's steady and I'm satisfied. I've done too many SBC installs for others and in general they are pretty good. Sometimes they drop out and it can be a nightmare with the phone support going offshore. But they always eventually get things worked out.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
 Review by BellBoy
UPDATED: 67 days ago
member for 7.5 years, 2600 visits, last login: a few hours ago
Los Angeles,Los Angeles,CA
$39 per month (12 month contract)
about 14 days
AT&T
"When it's on you're on solid"
"Nothing to speak of so far..."
"AT&T is a solid performer for me."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I ordered the basic DSL package (I AM an employee, to set the record straight).
Honestly, the order process was a hassle because I was told I couldn't get it because I had too much bridge tap or was too far from the CO (or both, the story changed). I was able to do some digging internally (I'm sorry that our customers can't do that) and found that I could get it. After lodging some complaints with the appropriate people I was able to get DSL ordered (keep in mind this was 1.5 years ago and things have improved greatly!). After that, things went very smoothly. I had DSL installed about three weeks later.
Technically I installed it myself, but a tech was present (nobody touches my computer). I connected immediately and haven't had a major problem since. My speed has improved since the initial install from around 400 kbps to over 1.1 Mbps. I've had a couple of outages--mainly email, but never for long enough to get bent out of shape over.
UNSOLICITED DSL EDITORIAL: As a telecommunications worker (and not just as an SBC person) I would stress to any of the uninformed folks reading this, that DSL has been given the stigma of becoming the "LASIK" (because of its widespread acceptance and nonchalant use) of the telecommunications sector. Just as LASIK is a serious surgical procedure with certain requirements, DSL is a technology that has certain requirements for both the customer's phone line and computer. I keep reading posts here that people seem to expect DSL like one would pick up a phone and expect to hear a dialtone. I'm getting off my soapbox, but all I would say is give ALL the DSL providers a bit of a break as I'm sure they're doing the best that they can (well I can say that about my company anyway).
UPDATE: I moved from Dallas to Los Angeles, CA. in February of 2003. I ordered a disconnect from my old residence on 2/20 and they were able to provide a due date of 2/28 after I was able to have my new line installed on 2/14. I might have been able to get the DSL up sooner, but since I was arranging all of this long distance I chose to play it safe so I could be there when it was turned up.
I ordered the 1.5/256 package (SBC employee rate) and due to my distance from the CO, the only alternative was using a RT--which I was more than happy to do. SBC informed me that I was ok'd up to 6 Mbps! I requested CSI and my kit arrived on the 24th. Because of a snafu at work, I didn't get the kit until the 26th.
I brought the kit home, installed it, and I already had sync! Did a speed test and had 1.2/248 without any tweaking. The only hassle was getting email set up. In TX, I hadn't converted to SBC/Yahoo! DSL yet, so getting the mail to work took a little time. I chose to kill my old email account in favor of a new SBC/Y! account--I was more than happy to leave all of the spam I had accumulated behind! I got tech support on the phone, little or no hold time. They set my account up and validated it for me. They also showed me how the online registration normally works since they had already done it for me. I was told about the privacy issues and how I could make sure everything was turned off--which I REALLY appreciated.
It's been almost a month since I've had the service and I have had no problems at all with it. I was told that I should be able to get 1.5 down and I haven't been able to get that--only to about 1.3. I'd certainly like to squeeze out all I can get, but 1.3/249 is pretty darn respectable. I'll call tech support to see if they can help me. SBC, for all of the knocks it takes in the media, puts out a good product. Granted this is an employee talking, but most people that know me here know that I tell it like it is regarding my company. 
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next review in page (previous review)
 Review by redsonrising
UPDATED: 76 days ago
member for 7.7 years, 1680 visits, last login: a few minutes ago
Sacramento,Sacramento,CA
$34 per month (12 month contract)
about 5 days
SBC
"83-86% of max consistently, *Never* lose Sync"
"None Lately"
"No problems for a long while (especially when dealing with domestic tech support that has a clue)"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
We've had DSL for almost 9 years now. Were originialy 19000' from the CO (which pissed the tech off because they aren't supposed to approve orders that far away), but we had clean lines so we had 768/128. We got 5 static IP's and paid 59.95 for the plan. I guess it was for 12 months, but the price never changed.
In October/November 2002 we got moved onto the local RT and are now at 1536/160 w/ 5 static IP's again. Only complaint was that I had to call to get the IP's from Pacbell this time around.
First connection we were running at between 80-85% of max speed. We lost sync exactly one time and that was a service interruption and had nothing to do with line quality. Now on the RT we're running on average 85-86% of max speed (Thanks SBC for the tweak to get the downstream up to this level!!!). No sync or service loss at all. We're in the La Riveria/Watt Avenue section of Sacramento...RT is about 2 blocks away RBACK5.
Still paying 59.95 plus the 6.95 (?) monthly modem fee. We have an Alcatel Speedtouch Home. No hardware troubles to report.
UPDATE: 6/10/04: First problem with my line, EVER. Made 6 calls to 3 countries and multiple departments to get my problem solved. If the "outsourced" Tech I first talked to knew what he was doing, my problem would have already been solved. I got 4 different stories from 4 different techs. The last one was 2nd tier support...here in the States...and he knew what he was doing. The first 3 were "OUTSOURCED" Techs who were polite, and ran through their troubleshooting screens just fine...unfortunately they didn't know how to read the order screens properly and thus could not solve my problem. At least the last one I talked to in the Philipines had the smarts to escalate the call to 2nd Tier support. Cost cutting at the price of destroying your tech support is fine and dandy assuming your product works. Its those times that there are problems that can come back to bite you. I guess we'll see how my opinion changes when my order to get *new* DSL service gets processed....in 5 business days. *SIGH*
03/12/05 - Service has had no problems since it came up after dealing with the international techs last june. Back to happy. Upload up to the 384 that was promised.well, 85% of that).
10/17/05 - One minor outage that lasted a whole 2 minutes, phones went out too so not sure what was going on. Other than that reliable connection, no outages, no slow downs. Still have 1.5/384 and 5 statics (not sticky statics).
11/18/05 - Upgraded to 3mb/384-512kb 11/5. Took a whopping 8m15s. Was on month to month, but went onto the new (effective 11/1/05) rates and better speed because of the price. U/L speeds went up early, D/L I had to post in SBC direct to get my profile rewritten to take advantage of the higher D/L. After tweaks I'm getting around 2480-2500 down and 428/430 up (on an RT). Maintained my static IPs and did not have to change over to the PPPoE sticky statics with the speed upgrade.
2/22/06 - Still no problems with service. Speeds constant.
5/14/06 - Still going strong. Speeds around 2490 - 2500 and 425-430. Considering the next highest tier, only $10 more. Will update if we go to that level.
6/19/06 - Had some issues at the end of May with a server update so service was down for a while. Turns out at the same time my network cable between my modem and network went down, so it was down for a while but I didn't know why. Worked with US based tech support and they did an excellent job checking out the items on their side, helped me rule all that out and look at internal issues. I doubt the overseas tech support would have helped given they said (about 12 hours after it went down) that it would be up *soon and would be working perfectly for you*. Well, it was *ALREADY* up, they had no clue about that. Oh well.
5/9/07 - Called in Saturday 5/5 to upgrade service to Elite w/o the statics. Order taker was a bit on the slow side, but he knew to ask someone for help when he needed it, so props to him. Said it would be live 5/9 and this morning (5/9) it was indeed live. Without any tweaking I'm getting about 84.5% of rated D/L and U/L. Tweaking should bring that up a bit. They messed up and forgot to order the modem, but I got that and hooked it in the other night, everything runs fine. Its a Speedstream 4100b, fyi (keeping the STH as a backup).
12/4/07 - Nudged to update by the system *lol*. No problems at all. DSL always up, always up to rated speeds. Changed my tech support rating because the install and conversion from static to dynamic went w/o a hitch.
6/21/08 - No changes to report. Still at Elite level, speeds running where they are supposed to be. No outages. No slow downs.
Followup comments: | Forums » comments on review of Pacific Bell - SBC |
| »next page (previous review)
 Review by TOTC
UPDATED: 78 days ago
member for 7.3 years, 2539 visits, last login: a few hours ago
Van Nuys,Los Angeles,CA
$28 per month
about 4 days
SBC
"Amazing prices, Amazing speeds, Amazing service"
"Tier 1 is a NO NO, Tier 2 is where its at"
"Speed availability or reliableness depends on location"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
6-19-08
Nothing new to report. Price, speed, etc. is unchanged. No problems, since forever. Check back in 2yrs+. Maybe I'll have something new.
5-06-06
As of yesterday I've been enjoying my Elite tier Upgrade (6016/786) for 27.99 for 12 months. It wasn't as smooth as I would of expected, but a call to Tier 2 support got me up and running. Im running @ 5026/660 right now.. Service is still top notch and nothing to complain as of now. I'll check back later if anything changes.
________________________________________________________________
2 years later I got into the Pro Deal 3008/512 for 36.99 a month and im lovin' it... Great service I've gotten 2 free modems from SBC and im happy with the service..
That's about it.
__________________________________________________________________
It's been a while now for me and DSL. DSL truly rocks, plus Pacbell now SBC makes it better with there great service. I have had a nice ride with them, a few minor bumps, but really good. I hope it continues that way, and for SBC to keep up the good work..
4/28/03
______________________________________________
Well is been kind of a long time since I got DSL maybe a year or so, my 12 month contract has been over, changes in my DSL are as follow:
about 3 months ago I was Bumped from 1536/128 to 1536/384 
thats about it, other than that DSL rox0rz here in Van Nuys
_____________________________________________
I have Basic DSL with PacBell for about 2 weeks now. I was able to connect about 3 days earlier than my due date and tested speed at 1100 down very impressive knowing i had dial up. My experience with pacbell has been a good one. Since i had my own modem and was about 3000ft away from CO i was able to get syched up and fast. I believe most if not all complaints come from people who are very far from CO, since ive seen posts from people on Pronto who are very happy. The only con was the disorganization from PacBell, i singup for month-to-month and the person who i singed me up put me on 12 month conract and send me a modem. Made few calls and all is fix. Other than that it has been good for me.
______________________________________________
7 months later or about... DSL is the best, PacBell is keeping my connection strong solid, the only problem was the XP(Happy to of gotte rid of the EnterNET software and switch to RASPPPoE) migration back some months, my 4060 was not compatible and had to order a 5260 which arrive in 4 days.. other than that PacBell is good for me.. only 2457 ft. away from CO. and still getting sync at 1.3Mbps/110kbps always... I do recommend the service if you have a similar situation as mine....
Followup comments:  attsbcisgay
join:2003-03-18
Beverly Hills, CA | yo so you renewed at 27.99 but shouldnt you update your monthly payment to reflect that as well?
37.00 is kinda old isn't it? | |
| | | |
| Forums » comments on review of Pacific Bell - SBC |
|
|
Pacific Bell - SBC
(21)
Shop around?