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 Review by bradleyd 
Posted: 2 days ago
member for 9.1 years, 4175 visits, last login: a few hours ago
 Stratford,Fairfield,CT
 $110 per month
 about 5 days
 "TV, Internet, and Voice all in one. Convenient package."
 "HD is compressed."
 "Not a bad bang for the buck."
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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The tech was very courteous and professional. The install went smoothly, and the tech answered any questions I had. He did "remove" the cable that was there, removing any traces that it existed.
I currently have no problems. I'm a satisfied customer.
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Review by caseywor
UPDATED: 3 days ago
member for 5.5 years, 202 visits, last login: a few hours ago
Mobile,Mobile,AL
$170 per month
about 7 days
"Setup box is responsive, channels change quickly."
"Only 2 HD streams :( - Also,The remote controls could work just a smidge better"
"A great product, so far, if you don't mind the limitations."
| Pre Sales Information:
Install Co-ordination:
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Value for money:
(ratings match consensus)
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I knew by way of newspaper articles, and Broadband Reports, that U-Verse was coming to Mobile. I went to their website to check for availability, and I qualified. Instead or ordering via the web site, I did an on line chat with a rep, and managed to rack up $325 worth of rebates based on the following service: 6 Mbps internet, U-300 programming package, and digital phone service. This amount of rebates will help me with the DirecTV contract buyout that I am facing. She gave me the next available appointment, which was a week out.
I was installed with U-Verse on September 1, 2009. This was the second day it was rolled out in Mobile, AL. I had my installation appointment from 12:00 -2:00 pm that day, so I took half the day off. When I arrived home shortly before noon, I found three linemen at work testing my connection speed from my house (a new NID they installed) to the VRAD. I was getting 25 Mbps and I am about 1100 ft from the VRAD. The guys were polite, and let me know that the U-Verse person would be by during the appointment time to begin the actual U-Verse install. At this point, my existing DSL had been disconnected from the DSLAM pending the U-Verse installation. My POTS line was left in place, however.
At about 12:40 pm, I got a call from the installer, he let me know he was in route and would be there in about 30 minutes. About 30 minutes later, her did arrive. He was a young guy, nicely dressed, but not that well spoken. Oh well, that really didn't matter; he seemed to want to do a good job. The actual install only took approx. 2 hrs.
Installation specifics: I previously had a basic AT&T POTS line, 3Mbps DSL, and a three-room DirecTV HD (non-DVR) system. The installer simply added a second phone jack to the wall by my TV, and main PC in my living room (they are next to each other). Basically, the new jack connected to the phone line coming in from the CO/VRAD and supplies the 2WIRE gateway, and the existing jack used to feed the POTS output from the gateway back to the outside and feed the other phone jacks in the house. Since my 2WIRE gateway is next to the TV in my living room, the installer used a Ethernet connection from the gateway to my STB on my living room TV. He then used the formerly incoming cable from DirecTV system as an outgoing cable. Outside, he used that outgoing feed from the U-Verse 2WIRE gateway to feed a splitter that coupled up with existing cables going to two bedrooms in my house. As far Internet goes, no modifications had to be made; I simply am no longer using my old Westell DSL modem or Linksys router.
The installer hooked up the new STBs to my TVs using new jump cables from the wall outlets that were previously installed by DirecTV. The installer then made sure that my old POTS line phone number was ported over, it was. He then had to come back in and setup the backup battery for the gateway; he actually forgot to do this at first.
After the installer left, it was playtime. I was very quickly blown away be the presentation of the TV service, by way of the onscreen guide, and the RAPID channel changes. Also, the picture quality was better than what I thought it would be, partially based on previous reviews. My impression, at that first moment was very good.
Later on that afternoon, I began to play with the DVR functions. Keep in mind that I am a newbie to DVRs at this point. However, I found the DVR setup to be mostly pleasing. I have a few complaints so far, but they are minor. After watching a recorded, I don’t like having to press stop, then use the remote’s down arrows to select “Watch Live TV.” Also, The menus are kind of difficult to cancel series recordings if you have pressed record twice. However, I love that the DVR can record 4 SD shows at once. This does help make up for the fact that you can only watch one HD program in addition to recording one at the same time. I had to try to see how the system behaves when you try to do too much watching or recording. I started recording an HD program while watching another one on the same TV. I went to the other room and tried to watch another HD channel, I got a message saying that no HD services are available at this time. It was nice to know how the system handles that. Once fun fact that I found, you can play back two different shows from the DVR in two separate rooms. That impressed me.
Now it was time to try surfing. Honestly, the speed is better only because I went from 3 – 6 Mbps package. Other than that, nothing really is special. I logged into the new gateway and set my SSID to what I like it to be, and turned off SSID broadcast.
I then used the digital phone service for the first time. The phone service really seems to work well so far. I previously used Packet 8 at a previous house, and the U-Verse voice really seems to work better, and it has a good sound quality. When you take the phone off hook, the dial tone quickly presents itself and you really wouldn’t know you are using a VOIP system. With Packet 8, I noticed a big lag for the dial tone and the time it took to connect. I made a few long-distance calls, and was happy when what I heard, so was the recipient.
Overall, I am very pleased. I am enjoying the TV service, it really seems to work better than satellite and digital cable, both of which I have used. The quick channel changes are a plus. The DVR is pleasing, though a little confusing in some of the menus. The Internet isn’t really an improvement. Speed tests are usually at 5000+ kbps most of the time for the 6Mbps service I am subscribing to. Honestly, it could be better, but that has been my experience with cable and plain old DSL too. I would recommend U-Verse to anyone that can get it and are within 2000 ft of their VRAD (so they can get 2 HD streams). I look forward to seeing if and how they are able overcome the 2 HD stream limitation.
UPDATE 9/10/2009
I just found out one new thing. Unfortunately, like with cable and unlike satellite, U-Verse is required to abide by the requirement for Emergency Alert System weekly tests. However, unlike with cable, the emergency alert is sent to the receiver and not inserted over the channels, like with cable. Therefore you can exit the alert. Also, if you are using the DVR, the EAS test alert won't be present in the recording. This also gives you the chance to view what you may have missed during the alert.
UPDATE 9/16/2009
It has been two weeks yesterday since my install. I am still loving the service, the TV service has really been enjoyable. The only kind of minor situation I have had lately was the box slowing down a little upon channel changes after a lot of DVR usage and during some simultaneous recording. I have officially reset the box one time. Actually, the STB reset is somewhat quicker than doing it with DirecTV. I will say this, they should try to improve the remote control sensitivity a little bit. You do have to be a really good aim to use it sometimes. I have been known to hit a button and have the receiver not register the action. DirecTV systems do have a little bit better a remote system as far as not having to point directly at the receiver. As far as internet goes, I have had no problems. The speed test have been near enough to the caps to keep me happy. The ping times are indeed slightly higher than I had with DSL. Maybe about 20ms (occasionally) or so higher, but not too bad. As for the phone, I am liking it. I have had no phone quality issues or service outages with the U-verse voice so far. When I used Packet 8 in the past, I would have to reset it's box at least once a week.
9/20/2009
I have had my first service call today. This morning, I awoke to my U-verse service not working. My RG had its "Broadband" light flashing in red. Also, the "HomePNA" and "Phone" indicator lights were also flashing. I called the 800 number, and got a tier 1 tech. He had me try to reset the RG, and it didn't work. After about 20 minutes of trying to reset and wait, he dispatched a tech to come to the house. I was pleasantly surprised that someone was able to come on Sunday. He got here about 3 hours later, and quickly found that I was in sync from the VRAD all the way into my house. Therefore, it must be a bad RG. He replaced it, and all is now well. There was a bad storm this morning, I think it may have been a lightning strike. I hope to not have this happen too often. One final note: It appears that you can't watch a DVR recorded program in an outage, at least I couldn't with the bad RG.
Update 11/17/2009
So far, I am still happy with the product. I have had no other service outages since the previous one that required the replacement of my RG. The internet service, TV, and VOIP phone service have been very reliable.
I have talked a lot, so far, about the TV service. However, the phone service is something that I would like to talk a little more about. It seems to me that AT&T has got it right with U-verse voice. I have used other VOIP providers, Packet 8 myself, and Vonage at my brother's house. By far, U-verse voice has the best quality. I have experience none of the jitter or echo that I would occasionally observe with the others. A lot of people want to scream about the extra $5/ month that you pay for it. I feel it is worth it. In a nutshell, when you are using it, you don't even realize you are using a digital phone service, something I consider a compliment. I think AT&T has done a great thing with U-verse voice by provisioning it on their private IP network.
Now on to one thing that is bugging me about AT&T. They really need to cough up the rebates that they promise when you agree to switch. When I first ordered, I was promised $325 worth of rebates, enough to justify and offset the termination fee I face with DirecTV. To date, I have only received $100 and have heard no mention of getting the rest from AT&T. I can see now that I need to begin calling them. I like the TV service, but I am going to have to show them I am willing to cancel it if need be. I have that option due to the fact that I haven't cancelled with DirecTV, they simply have my account suspended pending me cancelling. I was depending on the rebates to offset DirecTV's cancellation fees, but now it seems they are not going to give me the full amount.
Overall, I love the U-verse suite of products. However, the rebate situation needs to be dealt with.
Followup comments:  
Devslair
@bellsouth.net |  Uverse Review
Good job! | |
|
Dbleupr
@fdn.com
| Thanks | |
| | caseywor
join:2004-04-19
Mobile, AL
 ·AT&T U-Verse
 ·AT&T Southeast
| Re: Thanks No problem. I am still happy so far. The service has been great for me. I haven't had to touch the gateway except for configuring the wireless network to my liking. I have had to do NO resets of the set top boxes, and the phone service has been flawless. The only things negative I have noticed has been a few minor picture glitches on the TV. However, these 2-3 times have been over 10 days, not too bad.
I will say this, even with a few glitches, its working very well for me. With DirecTV, I had picture freezes more often than with U-Verse. I think some neighborhood trees were causing this. Also, we get a lot of rain in Mobile, and I have liked being able to watch TV when the weather is bad in stead of sitting through rain fade like with DirecTV. As for phone service, in the past with Packet 8, I would have to reset every few days or so, I have had no such problems with U-Verse. | |
| | | caseywor
join:2004-04-19
Mobile, AL | Re: Thanks! If the VRADs are up, it won't take too long. In Mobile, the VRAD boxes started going up this past early spring/late winter. They got power meters in place mid summer, and then started rolling it out August 31st. | |
|
Chris0313
@swbell.net | HD Picture I have read numerous posts that allege DTV HD is substantially better than Uverse. What is your opinion? I have a 40" LCD and that DTV picture is tack sharp, but Uverse is appealing. | |
| | caseywor
join:2004-04-19
Mobile, AL
·AT&T U-Verse
·AT&T Southeast
| Re: HD Picture IN all honesty, there is some truth to that. I have a 32" LCD and a 30" CRT HD wide screen, and I will say that I have noticed a minor difference in quality from DTV and U-Verse. In my case, it wasn't enough to be a deal breaker for me. On slow moving channels, like Fox News HD, Weather HD, etc, I notice no real difference. On some sporting and movies, I have noticed a slightly higher instance of pixelation. Not so much that it bothered me too bad, however, I won't rule out that some videophiles may object. Since I am a former DTV customer, I will say no one beats their HD quality, but for me, U-verse is a great fit. One other reason I am enjoying U-verse is we get a lot of rain in Mobile, AL because we are 20 miles from the Gulf. When it rains here, it can be heavy and last a while. I am enjoying not losing my TV signal in the rain. With DTV, even in heavy cloud cover, I found that the DTV HD PQ would begin to suffer fairly quickly. Some neighboring trees may have contributed, but with the rain we get here, that has a profound impact. However, on a sunny day, DTV HD PQ is rock solid. | |
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Review by tperl
UPDATED: 9 days ago
member for 4 years, 87 visits, last login: 9 days ago
Blacklick,Franklin,OH
$97 per month
about 7 days
"quick and easy install, schedule dvr on att.net"
"rebate issues, cost of additional boxes"
"worth it"
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Found out Uverse was available so I signed up. Quick and easy install. Installer was very professional and knowledgeable. Signed up for U200 and 3mb. I did not get the rebate amount that was promised but they mailed me a visa gift card when I called to complain. Cable co here is Insight which has been filling my mailbox with offers almost daily. Standard 2wire modem and VIP1225 for Dvr. I have had the tv picture freeze up for a few seconds several times but not that big of a deal.
update 11/11/09
Everything still working fine but I am moving soon. I think uverse is available where I am moving but I am just going to cancel and turn in the equipment. Will set up install at new place at some point if available and update review.
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Review by deg333
UPDATED: 11 days ago
member for 7.9 years, 9 visits, last login: 4 days ago
Highland,San Bernardino,CA
Contract price not specified.
about 12 days
"Just got. Works smoothly."
"I got the slow one 6MB/s."
"Better than TW."
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I considered was using TW but just moved to Highland wanted a change.
I got the 6MB/s at $35 haven't got my first bill yet to see all the other fees.
I ordered online. Got a confirmation e-mail. Got a confirmation recorded call two days before. another the day before. and the tech called 30min before he arrived.
Installed in about 2 hours. Tech was courteous and professional.
I got the 2wire 3800HGV-B. This box is huge.
»www.speedtest.net/result/615528461.png
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Review by Mr_A1
UPDATED: 12 days ago
member for 5.6 years, 2113 visits, last login: a few hours ago
Dickson,Dickson,TN
$199 per month
about 7 days
"Fast-reliable with 1.5 MBps upload."
"Ordering rep messed up work-order for getting the AT&T line tech, but the Uverse tech got one to my place within an hour."
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I ordered all 3 U-Verse services and the only thing I have found that is an issue is there is a known national Dolby Digital sound cut-out issue with the TV service for HD channels which has supposedly being worked on, but it is not a deal breaker since the picture quality and amount of movie channels outweighs this issue. I hope that they get the DD sound problem fixed soon so I can enjoy the original surround sound instead of Prologic II sound I currently have set.
The internet and voice are working flawlessly with the voice very comparable with the old CallVantage system especially migrating back early from Vonage with very poor service and call quality.
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 Review by julesism
UPDATED: 13 days ago
member for 7.9 years, 389 visits, last login: a few hours ago
Austin,Travis,TX
$185 per month
about 12 days
"Guide/UI of STB is amazing! channels changes are instant! Good riddence to the TWC SARA dinosour!"
"PQ might be a bit less. internet router needs work."
"more HD than TWC. stable/reliable speeds. channel line up blows TWC away"
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TV = U450 with addons: Setanta Sports ($15), HD Premium Pack ($5), 1 additional receiver ($7)
Internet = Max 18
After having TWC for almost 2.5 years, I've finally made the switch to Uverse. The install was fairly easy as I have Ethernet ran in my apartment. The TV receiver guide/UI is uber-fast and modern. It puts the TWC SARA software to shame. It's nice to have internet speeds that are consistent. Road Runner Tubro was nice when I got the advertised speeds, but they were drastically lower on evenings and weekends. I do not have that problem with Uverse. It's nice having Setanta Sports which is not on TWC and the HD lineup is very nice. I've got MTV channels that actually show music videos again! U450 may be a bit of an overkill for me because I'm not a movie buff, but for now I'm enjoying it! Whole home DVR is nice and the ability to record multiple shows at the same time is nice too. Also the media share feature is a nice bonus. OTA subchannels are missing from the lineup (KEYE2 - RetroTV, KVUE2 - Weather, KLRU2 and 3 - Create and Q). Not a big deal... TWC has not put a filter on my cable line (knock on wood) and if/when they do, I'll use an indoor antenna.
UPDATE 11/7/09 - So I just called AT&T and canceled U-Verse. I'm going back to TWC next Saturday because it's going to save me money. My promotions ran out after 3 months of service and my bill shot up to over $200. Even after removing Setanta Sports, HD Premium pack, and cutting back to Max12 internet, the bill was still over $180. Cutting back to U300 would only save me $20 because I'd have to pay for HD. The experience was very nice but saving money is more important to me right now. TWC with one HD DVR and RR Turbo (22 down \ 2 up) internet will cost me $95 plus tax and charges.
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 Review by Hook_Texas
Posted: 14 days ago
member for 7.6 years, 2958 visits, last login: a few hours ago
Austin,Williamson,TX
 Business customer
$130 per month
about 14 days
"Nice internet speeds. Strong Wireless Signal. Good Pricing"
"Equipment may be flaky (time will tell)."
"Great overall product at a good price"
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Replaced SBC DSL and Dish Network to save some bucks. Turns out to be the right decision. I never had any problems with either of the prior services, so time will tell with U-Verse. So far, so good (after some initial bugs).
Install went relatively smoothly. Initial RG was bad and had to be replaced. A couple days later, the DVR needed to be replaced, but since then (about a month) all is well. I like the connection speeds (got the 6MB package), must smother than the DSL service I had.
Although the DVR is lacking compared to a Dish DVR, it is fine one you get used to it's limitations.
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Review by btomlin75
UPDATED: 15 days ago
member for 8.4 years, 816 visits, last login: a few hours ago
Mobile,Mobile,AL
$160 per month
about 21 days
"TV is very good"
"weak STB remote, still waiting for voip install"
"currently pleased"
| Pre Sales Information:
Install Co-ordination:
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(ratings match consensus)
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My install was scheduled for AM on 9/05/09, and at 8:15 the outside lineman called and had started his testing. At 8:30 he was at my house and pulling new wire in and installing a new nid. At 8:45 the inside tech call and was at my house by 9:00. I had cat5 cable run to my stb and computer locations so once the lines were tested and my dsl ported the set up took very little time. Everything was up and running by 11:30. Both techs were extremely polite and efficent. Once up the tv feed was good and the VDSL was fast. Picture from u-verse is much sharper than the cable that I had. The guide and menu screens are more resonsive and the start up time is quick.
It has been two weeks since I got started with u-verse and I am overall very pleased. As with any technology there are some minor problems but the good picture quality and the fast internet outweigh the problems.
Issues:
1. I ordered my set up 1 day before they made voip available and nothing on the web said it would be available nor did the service rep when I called in for setup. Very poor on AT&T's part, I would have waited 1 day to get it all installed at once. The inside installer did set up the order for voip and installed the battery back up when I talked to him about it.
2. 2wire RG is not the best configured gateway, dns tracking is very slow, the unit is constantly polling the network for who knows what.
3. STB remotes have very little range, in fact anything but direct line of site renders the remote useless.
4. STB sound output - they offer 5.1 Dolby and it works with digital to amp but when you set it to 5.1 it kills any output to hdmi or regular stereo feed. Even Comcast unit feed regular and 5.1 simultaneously.
5. Pixalation and studdering on sports shows. I am not sure that this is as much a problem with the signal to the RG as much as it is a problem with how many times the transmission gets swithced before I see it. As the problem shows up more on local channel HD sports show (CBS here is very bad on sports thru u-verse), I am of the opinion that it makes too many stops before I see it and is open to too many variables along the way. I had instances like this with cable service also but not as frequent.
6. Back to the sluggish responsivenss from the RG on internet surfing. It takes too long from the time you enter an address until the page starts loading. It is really bad with IE but it shows up in Firefox and Safari also. This needs to be addressed by 2wire and fixed.
As I said earlier, so far my wife and I are pleased with the service and once everything is in place we will go to dinner on the $60.00 a month we are saving. I will update after I get voip next month.
10/09/09
Finally got my VOIP installed. Install went smooth and system is working fine.
Good stuff: After 1 month I am still pleased with the TV end. I did have a problem with one of my stb's locking an hd stream but after a reset I think I have that problem corrected. DVR works as claimed and except for some pixelation on HD sports from and only from live network feeds (probably due to having to many switches between the live feed and the final delivery) all the channels have good pictures. Internet speeds are close to advertised.
Bad stuff: Latency is very badddd always above 150 ms and as high as 250 ms. ATT really needs to address this as it makes page loads slow. It doesn't effect large downloads but it slows general surfing.
11/05/09
Well I guess someone at U-verse read one of my post on latency. I now get pings between 40 ms and 70 ms. This is not as good as I would like but it sure beats pings above 200 ms. I guess it helps when your IP address is hosted in the same city as your location. Other than a slight billing problem, everything is as advertised.
Followup comments: caseywor
join:2004-04-19
Mobile, AL
·AT&T U-Verse
·AT&T Southeast
| another Mobile U-verse review Hey.....I am glad to see another reviewer in Mobile. It is interesting to see that you see the HD quality as better than Comcast. I think that can be a big selling point in this area. I live in Mediacom's service area, I am sure it is better HD than theirs as well. AT&T for sure has the better channel selection in HD and SD than any cable provider. I switched over from DirecTV, and I think DirecTV has the slightly better picture quality, but I am liking other aspects better, box functionality, DVR, etc. Have fun. I am really liking the U-verse voice as well, I ordered the service the first day they started selling voice, it really works well. | |
| |
ladybug
@bishop.edu
| Re: another Mobile U-verse review I have read the entire conversation from all Mobilians. Thanks for the insight on the service. I am scheduled to have my services installed on Saturday (Sep 26) and am very anxious! Just before leaving for work this morning the guy came by to check for signals so that the installers will be ready for Saturday's installation.
Much valuable information has been shared in this conversation and I will certainly refer to them during conversations with the installers.
Thanks again!!  | |
|
duvalgirl
@bellsouth.net
| I love it My U-Verse was installed about 2 months ago and I am very pleased about it, I have referred all my friends to ATT, the cost is good and I can record on all TV's this is the real deal. | |
| caseywor
join:2004-04-19
Mobile, AL | Latency I would have them check that out for you for sure. I have been spot checking via speedtest.net, and haven't seen any quite that high. So far, I am still loving the service. The TV is especially pleasing to me, although the remote could be better. | |
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Review by joem94547
Posted: 16 days ago
member for 2.3 years, 20 visits, last login: 6 days ago
Hercules,Contra Costa,CA
$127 per month
about 15 days
"Fast Internet, Good TV picture quality"
"Residential gateway is only b/g wireless"
"Smooth install. Feels like a good value"
| Pre Sales Information:
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I noticed that U-Verse was finally available in my neighborhood in mid-October so I placed my order for a 3-way bundle (U200, 6000/1000 internet, voice). With the $30 off internet promo the price for 6 months is $127 per month plus taxes and fees. I previously had an AT&T bundle with Dish 200, 3000/512 DSL, voice) which was $170 with taxes and fees. The price should be similar after the promo expires.
I got installed on 10/29 so I've had it about a week as of this review. My appt. was scheduled to begin between 9AM and 11AM. 2 AT&T employees rang my doorbell at 9:05 which surprised me to no end. Installation took about 3 hrs including the time they took to go to the fiber box and test out my capacity which they said was well over the minimum requirements. Techs were very good - nice guys, friendly, knew the product well and installed everything cleanly and neatly. They took the time to update the STBs, test my phone line, and sit with me and show me how to operate the DVR and all it's functions.
TV: I don't have a 1080P TV and didn't feel like paying extra for 1080i so I only get standard def channels. The picture quality is excellent. DVR record-4-shows-at-a-time functionality works well. I like the free on-demand shows. Dish did not have the on-demand feature. I haven't tried the remote recording yet but seems like a cool feature.
Internet: Love the twice as fast Internet connection. Haven't had any connectivity problems yet. The techs didn't show me the configuration on the RG so I had to figure that out myself, but if you've configured a home router before you will not have any problems. Downloads are fast; streaming video is fast; uploads are fast! It would have been nice if the RG supported wireless-N but my old router was only a g router and with the faster pipe to the outside world everything feels zippy.
Phone: Lots of nifty features with the VOIP. I like the easy configuration you can do online. Also retrieving voice messages from the online interface when away from home is excellent.
So far everything is good (knock on wood). I can hardly believe AT&T has a solid digital offering!
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 Review by simplykristi
UPDATED: 18 days ago
member for 7.9 years, 3260 visits, last login: a few hours ago
Kansas City,Jackson,MO
$264 per month
about 5 days
"Quick Install Appt."
"Long Install (7 Hours)"
"Get More for the Money"
| Pre Sales Information:
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Our DSL modem went out on Thurs., Oct. 22, 2009. The 2wire DSL modem was two years old. It was causing problems on our phone line before it died. The Thurs. night it went out, the modem just died. At first was one red light and one green light. Eventually the modem went off.
On Fri. AM, October 23, I called AT&T to get the modem tested. The tech tried to test the line but she could not due to the modem being out. She told me that I would have to buy a new modem since the warranty was only good for one year. The tech them transferred me to the AT&T Store so I could order a new DSL modem.
I spoke with the salesman and he told me about AT&T U-verse. We had been thinking about getting it for sometime. I was not too sure so when I was told that I would get a new DSL modem for free, I ordered AT&T U-verse. I ordered the VOIP, 12 MB down, and 450 + HD TV package. All for practically the same price we pay now. It is a better bang for our money. The installation was set for Wed., Oct. 28, 2009. We are getting $200 cashback and $30 off for the first six months.
The tech called at 8:30 AM to say he was on his way. The tech did not show up until 9:35. The tech was here for seven hours. I* don't believe he ever told me his name. He had a freaking review by his supervisor and someone else while he was here. A new telephone pole was installed as one of the neighbors was having issues. It made fora long day. Fortunately I am savvy enough to figure out how to operate a TV system so I was learning the TV setup before the tech left.
I have been very happy with the service so far. The only issue I have is with the low TV volume. Once I get that resolved I will be even happier.
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ATT Uverse roll-out in Miami