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All reviews of Alltel Axess


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Reviews:
read 47 reviews (25 positive) (7 negative)
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Six Month Rating

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$60 per month avg ($60 to $60)

3 year trend

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Review by Airborne29th See Profile
UPDATED: 26 days ago
member for 1 year, 175 visits, last login: 2 days ago


Staunton,Staunton City,VA
$60 per month (24 month contract)
about 1 days
"High(er) speed internet option besides Satellite"
"Fluxuates speed often, could be due to maybe needing an antenna"
"Since Merger, its crap.... Thanks Verizon for killing my service..."
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    UPDATE: Well since the Verizon Merger here, my internet is non existant. They decided that I did not need the towers that were feeding my beautiful EV-RA signal. Up until a month ago it was great! Was getting promised speeds and nothing to complain about. But then it hit, Verizon no longer roams on sprint, so I lost my connection, now im down to 1X, if that.. called into tech support which has been pretty good, except for giving followup calls... I need to call them back now, so I can cancel the service and get out of this contract.. I had one great year with them and it sucks to lose it, because now I have to goto either Sprint's 5gig cap or lower speed Ntelos Wireless Broadband, which still works because they roam on sprint... so thats my review.. its great unless they drop you...

    Did a lot of researching for an alternative to dialup and DIDNOT want to go satellite after reading all the FAP woes and lag times and everything else, have Alltel for phone service and no complaints, my friend brought over his Verizon EVDO card one day and it connected but at 1x speeds, so not real fun. At that point I thought that I would end up having to go the route of Satellite. Tried my dad's sprint card as well, couldnt even get a signal.



    Began reading on here and another EVDO forum about services and did not even know about Alltel's. I figured since Verizon could not work why would they? But checked around and even checked some maps and saw that the DO line ended almost a few hundred feet from my house, so i figured with a 15day trial whats to lose? I went and took my laptop with me to connect there in store right on the spot. And after the activation, it instantly took hold! Speeds were ok but better than dialup!!

    Took it home with it on along the way all the way to my house, saw it drop out twice and began to worry, took it inside and sat down. looked at the screen I was getting DO!!!! checked the speed and was a constant 800kb+ have had it up for about 2 months now and havent had too many problems. Had to update to knew PRL at one time because it kept dropping to 1X. Have picked up RA at some points but its not very strong and seems slower DL than with DO, UL is a lot better though. Took it everywhere I go. Even to VA Beach and up to DC. Picked up RA there but did not see the 1500+ speeds that most users get just on DO... not sure what the issue is there, called Alltel and was told that 800 is the average and burst to 2000 are GREAT if you can get them.... Doesnt make sence when their promoting a 3.6mb connection......oh well hopefully I can get a better WISP or DSL or something sometime soon...

    Followup comments:
    Forums » comments on review of Alltel Axess

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Review by elctronfairy See Profile
Posted: 43 days ago
member for 93 days, 22 visits, last login: a few hours ago


Whitehall,Jefferson,MT
$60 per month (12 month contract)
about 3 days
"No copper required"
"Speed is inconsistent"
"Not bad considering the options"
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    We have no phone service or cable TV at our new rural home, so the only internet options involve some sort of radio link. There are a couple of local home-experimenter types that have terrestrial microwave or 900Mhz links they'll sell ya, but neither seem to focus on customer service. Satellite internet is an option, but their terms (like throttling and monthly maximums) didn't sound like a good match for us.

    Alltel's EVDO promised (like everybody else) more BW than they deliver, but it's not bad. . . usually. Odd though, that after long connect times (like overnight) the throughput drops to less than 100k. It can generally be restored by disconnecting from the Alltel network and reconnecting. Wassup with that?

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Review by shaw See Profile
Posted: 50 days ago
member for 235 days, 47 visits, last login: 16 days ago


Union Bay,BC
Contract price not specified.
"Fast Speeds"
"Lame PTR Records"
"Good Overall Performance"
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    My Other Reviews·Shaw
    Overall Alltel Wireless has been extremly good at 1.5 MBS download speeds which is faster than almost any of the 3G networks that I know of. While hosting »wolfpack.kevinkatovic.com/ on my IPHONE and talking to 3 friends on alltels three-way calling I seem to have reset the entire internet causing the biggest outage known to man.

    I appologize as I never knew hosting websites on iphones voided the TOS with Alltel's wireless service.

    Thanks!

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Review by pioneer56 See Profile
UPDATED: 68 days ago
member for 1.6 years, 589 visits, last login: a few minutes ago


Michigan
$60 per month (24 month contract)
about 1 days
"Better than dialup and Hughesnet"
"Inconsitant speeds and slow downs in the evening"
"I am staying with it, hopping the merger comes soon!"
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    I like it when it is working about 80 % of the time. The merger isn't helping that out. There are the expected slowdowns during peak hours that aren't too bad now that they upgraded to Rev. A. I have great signal reception with the tower just over a mile down the road. Better than Hughesnet any day of the week and dialup, well that is just a nightmare from the past.

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Review by sailboattrip See Profile
Posted: 121 days ago
member for 178 days, 121 visits, last login: 2 days ago


Cadillac,Wexford,MI
Contract price not specified.
"unlimited data, close location of corporate store"
"rev A awful speeds"
"its the only option available, but consistent speeds much lower than rev A supposed to be"

    This is a review of Alltel internet data services using a data card in a desktop. The unlimited internet data is wonderul, but Alltel wireless falls short on upload and download speeds. I often have 300KPS download and 150KPS upload. Normal rev A speeds are 700KPS to 1/5MB download and 400 to 800KPS upload. Various forums confirm in my area, others are experiencing the same issues. The Verizon systems are faster but they cap data at 5GB a month which I reach well before months end. A big negative is both local store reps and tech support don't say much about what is going on. This was experienced as they introduced rev A into the area and began fine tuning it. They state they are protecting in that they dont want to make promises that may not happen on time, but this company should communicate much better with clients on what is happening. All in all its my only choice in my rural area, but if I other choices, I would take them

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Review by MikeArsenal See Profile
Posted: 134 days ago
member for 9 years, 75 visits, last login: 29 days ago


Summerville,Dorchester,SC
$90 per month (24 month contract)
about 1 days
"Strong service, no caps (yet)"
""broadband" speeds are pretty low (i.e., 400/100)"
"A great choice for Internet everywhere"

    For a variety of reasons (i.e., transience) cellular wireless was really my only option. Alltel delivers on the promise, though, providing me Internet pretty much everywhere. They don't sell wireless broadband by speed, as far as I know, but by minutes/features packages; mine is described as "MyCircle10 Smart Pack 500" and runs about $100/month with all fees and taxes for 500 minutes, unlimited Internet with tethering, unlimited text, voice mail, 7-7 unlimited nights and weekends, unlimited mobile-to-mobile, etc.

    My tested speeds average around 400Kbps down and 100Kbps up. It's not blazing fast, but is plenty fast enough for Netflix and other streaming audio and video.

    My hardware is a Palm 755p tethered to an old 3GHz Toshiba Satellite laptop running Vista, which just goes to show that a decent mobile broadband experience doesn't require the latest/greatest in hardware. When I bought the phone last October it literally took me minutes to tether and start surfing. That the 755p lets me surf and email when I am away from my laptop makes this the best of all worlds.

    I hasten to add that Alltel's customer service, in my experience, is stellar. Calls to customer service prove the staff generally knowledgeable, and they are quick to kick me up to senior techs if I have difficult questions. Of course, I am generally both polite and knowledgeable, so I may unduly influence these interactions. Feel free to try this method.

    Disclaimer: I've been an Alltel customer for ~13 years, a point for which they consistently thank me when I call with questions, and I am very happy with their products and services. Your mileage may vary.

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Review by jfkmetz See Profile
Posted: 165 days ago
member for 7.8 years, 64 visits, last login: 10 days ago


Durham,Durham,NC
$63 per month (24 month contract)
about 3 days
"Last carrier with unlimited broadband; roams to Sprint & Verizon"
"Contract states no VoIP or webcam video"
"Best all-around pick for WLAN broadband"
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(ratings match consensus)

    Using Alltel WLAN unlimited broadband. Usually tests 600Kb up & 350Kb down. Ordering was painless. Equipment was free, activation $25 one-time, received a $100 rebate, i.e. $75 net cash payment to establish service with Alltel - not bad! Provided with UM175 USB EVDO Rev-A adapter from UTStarcom which works well, has external antenna connector but have not needed to use an external antenna yet. Alltel WLAN roams to Verizon and Sprint which provides excellent coverage anywhere there is CDMA cell coverage.

    If Alltel adopts the 5GB monthly cap, that will change the contract, and I can depart without a termination fee if I choose. Overall, EVDO Rev-A is not the fastest bullet on the block, but it does the job, and maintains a connection through cell handoffs very nicely. Alltel contract states that their kopz will come after you for using VoIP or webcam video. Don't know if other contracts have such a restriction.

    Followup comments:
    channelzero0

    join:2008-12-15
    Lincoln, MO
    ·Alltel Axess

    I do it.

    The contract also states no torrents or uploading broadcasts but I have been using torrents since I got it in Winter and everything is fine so far. Unless you live in a area with a congested tower then they might think about enforcing that rule. Its just a way to legally get rid of customers if there tower is clogged. Otherwise they would rather have your money every month than enforce that rule in the contract.
    Forums » comments on review of Alltel Axess

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Review by hdman See Profile
UPDATED: 166 days ago
member for 5.9 years, 2071 visits, last login: a few hours ago


Appleton,Outagamie,WI
$59 per month (24 month contract)
about 13 days
"VERY happy that Alltel took the lead by providing EVDO to rural areas"
"The standard Alltel sales people and tech support know NOTHING about EVDO"
"If you are a techie, and can set up your own router, this is a great last mile choice!"
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(ratings match consensus)

    My Other Reviews·AT&T Midwest
    ·WildBlue
    It was a joke getting started in EVDO. I had WildBlue for over 2 years, and truly did love it. However, EVDO became available to me and I jumped at the faster speeds, no limits, and minimal latency.

    The joke was dealing with Alltel sales people who sell cards, and even sell the Kyocera KR1 router. They assume that if you can get the card connected to the router, you are all set......WRONG.

    Anyway, I took the task in my own hands, did a ton of research, and paired the 5750 card with the LinkSys (Sprint) router. It all works GREAT!!!

    I do like the speed and flexibility of EVDO, thats for sure. This is our only internet connection at our home and we serve it up to 3-4 PC's. It ROCKS!!!!

    Thanks Alltel!

    HDMan

    UPDATE 1-16-08
    Just added a Cyfre amplifier last night, and WOW what an improvement. My local sales guy did a great job this time, so I am bumping up their pre-sales score and the service is not disconnecting at all. Thus, I bumped up the service score as well. For now, all is going GREAT with Alltel!! - HDMan

    UPDATE: 9-24-08
    All is still well, but, do NOT use the LinkSys router. I bought the new KR2 router from Kyocera and it ROCKS. 3 weeks, no drops, faster, etc.

    UPDATE: 5-26-09
    I sure wish I knew what Verizon was doing with Alltel. My speeds and connection strength have gone below dial up. Right now, there is a new, cheaper provider but Alltel won't let me out of my contract. When they do....I am GONE...



    Followup comments:
    EVDOguy

    join:2005-03-16
    Cary, IL

    AllTell Advice

    Be sure to checkout »www.EVDOforums.com, there is lots of useful information when making EVDO purchase decisions. Also, the folks at »3Gstore.com (do not sell AllTel), but can help with routers, antennas and other accessories.

    hdman
    Flt Rider
    Premium
    join:2003-11-25
    Appleton, WI
    ·Alltel Axess
    ·AT&T Midwest
    ·WildBlue

    Re: AllTell Advice

    I used to be a member there, but the forums there are not run very well. Also, they have very little support for Alltel since they don't sell or support it. I sort of gave up on them as this place is THE place for discussing Broadband.....

    HDMan
    john262

    join:2003-09-26
    Elko, NV

    Your contract

    Couldn't the fact that your speeds have dropped below dialup speeds be sufficient grounds for letting you out of your contract?

    hdman
    Flt Rider
    Premium
    join:2003-11-25
    Appleton, WI

    Re: Your contract

    I'm sure I could. I just need to take the time to swing into the Alltel store and scream loud enough I guess...
    --
    The proper way to break in a Harley: Grab a fist full of throttle, and ride it like you stole it!!!

    Buzz

    @aol.com

    Re: Your contract

    I spent over 30 mins on the phone with them today about my speeds. Since the change over I am pulling off another,further away, tower and speeds are bad. You need to contact advance tech support if you want out. they can do it for you. dont waste your time with local pootheads! this info came straight from the advance tech rep I talked to today. They can make the decision based on your dropped speeds. goodluck!
    Forums » comments on review of Alltel Axess

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Review by ShellMMG See Profile
Posted: 171 days ago
member for 205 days, 228 visits, last login: 1 days ago


Grass Lake,Jackson,MI
$64 per month (24 month contract)
about 1 days
"Reliable with very few disconnects, NO CAP!"
"No more roaming on Sprint towers!"
"Hopefully will improve when Verizon merger is complete"
Pre Sales Information:
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(ratings match consensus)

    I am 3.5 miles from the nearest Alltel tower and need an amp to get a better data signal. After two months of very slow download/uploads (average 42kb up/32kb down) I finally learned from customer service that Alltel no longer had a contract to roam on Sprint towers, which is why my service went downhill so fast. The modem I use, the Huawei EC228, is very durable and has worked just fine. I am now using a Cradlepoint router and all seems well on that end, too. A recent road trip from Michigan to Florida gave us great service all the way to Orlando and back, which was extremely handy to have. I hope when the Verizon merger is complete we 1) will have better speeds up and down, and 2) we won't be forced into a new contract with that pathetic 5G cap!

    Followup comments:
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Review by armyvet See Profile
UPDATED: 198 days ago
member for 3 years, 471 visits, last login: 7 days ago


Maceo,Daviess,KY
$96 per month (24 month contract)
about 1 days
"everything so far"
"nothing yet"
"check this service first, and when your contract is up"
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(ratings well below consensus)

    my only regret about leaving att after 17 years, i should have done this sooner

    this is my update sinse starting the service 8 month's ago,
    1.cheap phone's,6 in 8 month's,
    2.i had to sign a new 2 yr contract to get a phone that would
    work(but for how long)
    3.when i first signed up i had 3 bar's in my house in the country,
    now sinse vzr buy out,i'm lucky to have one.
    all call's drop when swithing tower's while driving,
    4.customer service (no matter how nice you start out)is going
    down hill fast.
    5.i do not reccomend this service to anyone.
    6.now my only regreat is leaving att after 17 yrs.
    7.it's just a matter of time before i break the contract and leave.(yes it is that bad)

    Followup comments:

    screavic
    Premium
    join:2006-08-11
    Paron, AR
    ·Verizon Wireless B..
    ·Alltel Axess

    Feel your pain

    I feel your pain... one employee actually told me "They never should have sold you service." because I'm on the "fringe" of not having anything at all. I ended up buying a 4' tall Wilson antenna and an adapter and that greatly improved service quality but it still has ALOT of problems.

    armyvet

    join:2006-10-24
    Maceo, KY
    ·QuantumVoice
    ·Alltel Axess
    ·RoadRunner Cable
    ·Cingular Wireless

    Re: Feel your pain

    ya, it's probably the junk they call phones
    that is not helping the problem,i've about had it
    just a click away from breaking contract,not worried about the etf, they can't touch a social security check,and
    no one pay any attention to a creit report with an etf fee not paid to a cell phone company,except a cell phone company,by then my number will already be ported.

    screavic
    Premium
    join:2006-08-11
    Paron, AR
    ·Verizon Wireless B..
    ·Alltel Axess

    If you have alot of problems talk to them about the quality of service and if your so many miles away from the tower they can't charge you an ETF.

    Talk to them have them check the coverage tool, here is what I was told about my service "Our coverage tool, to which retail has access, deems the area fringe, which is grounds for ETP/EDP waiver (penalty free termination)."

    Yeah I feel ya, I always tell them... try to touch my VA check lol they wouldnt get much out of it anyways as it doesn't "cover much".
    Forums » comments on review of Alltel Axess


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