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 Review by Ron86 
UPDATED: 7 days ago
member for 5.7 years, 2041 visits, last login: a few hours ago
 Montrose,Lee,IA
 $39 per month (24 month contract)
 about 5 days
 "I love it"
 "price"
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Had a problem with the modem they sent me, had to have it replaced.
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Review by IowaVIPGuy
UPDATED: 91 days ago
member for 91 days, 28 visits, last login: 1 days ago
Grinnell,Poweshiek,IA
$78 per month (2 month contract)
about 7 days
"Over Provision Tiers"
"Everything Else"
 "Go with Mediacom if available!"
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Ordered in 2003
Pre Install went O.K, However there is a long delay before reaching anybody.
Ordered the 512 kbps Speed (at the time it was the best I could get) and. the equipment came about a week later
Price for that speed was $40 a Month with 2 year contract
Install went good and was reliable until about 2 weeks when it went out for an hour
called the Number for Tech Support and They had me check the wiring and all and, would not listen to me when I told them that I had already done that! I Asked to speak to Tier 2 and they wouldn't do that. as I knew I had a blinking ADSL Light which is No sync to the DSLAM They put a ticket in and it was working within the hour
Then about 1 Month Later there was another Outage that lasted about 3 Hours I didn't evan bother calling them as I knew the lines would be jamed
The Modem they gave was a VisionNet 200 E.S and from My computer to the 1st hop is almost 50-ms as there DSLAMS don't support Fast-Path
In 2005 they updated there speeds to 768 kbps I would have terminated the service then but the Family just got cell phones and wanted to keep the Landline. Finally, we have had enough I called them and threatened to leave to Mediacom Going through there Phone system is atrocious. The best they could do for me was give me a Whopping 1.5 Mbps DSL and lower the bill by 5 bucks a month! Total with Phone is After threatening is $73.87 a Month
They are a Horrible Company and would not recommend to anyone!
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Review by hurley1904
UPDATED: 98 days ago
member for 138 days, 170 visits, last login: a few hours ago
Humeston,Wayne,IA
$50 per month (6 month contract)
about 5 days
"Well, Honestly, There are none"
"Way behind the times, max rate 1.5mbps, Unwilling to update crappy old servers"
"I'd go with any other company out there."
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The max in our small town is 1.5mbps, woohoo....tech support didn't care about gamers, so if ya like to game alot, this is not the isp for you.
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 Review by ThaDark1
UPDATED: 112 days ago
member for 5.2 years, 2288 visits, last login: a few hours ago
Newton,Jasper,IA
$65 per month (12 month contract)
about 5 days
"Fast and Easy Install. Great speeds both up and down!"
"Would recommend to anyone."
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8/1/08 - Service has been great so far. No major outages and speeds are consistent. Sure it's only 1.5 down but I don't use alot of stuf that needs a super fast connection.
01/2008 - Easy install. No inside work needed. Tech had to hook wires back up at NID from when I had VoIP through cable. Speeds rock! Only 1.5 down which is fine but faster than what my cable was and upstream is around 768k which is good to have.
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Review by fedge
UPDATED: 288 days ago
member for 295 days, 9 visits, last login: 195 days ago
Cresco,Howard,IA
$65 per month (12 month contract)
about 1 days
"Fast, Reliable, Good Customer Service"
"No big complaints"
"Reliable service"
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I got the 15mb and I can get 15mb from certain situations. Have to remember that not all web servers will deliver the max speed but newsgroups and some speed tests confirm max throughput. Most of the time 80% is constant. The netopia modem that they include is kind-a shotty junk. It drops connections time to time. I'm considering upgrading to a real dsl modem. I have an older netopia caman 3000 that works but is not 100% compatible with the adsl2+ connection.
Customer service is a short wait on hold and most of the time helpful. i did have some problems with the newer modem and they kept saying it is my phone line but I think that the modem is to blame since replacing it with another brand fixed the inconsistencies in the Internet. I was going to go with mediacom but there are just too many stories about inconsistent service to make me want to switch. Besides iowatelecom freedom package with the 1.5mb dsl runs about 70 to 80.00 a month .. the 15mb is about 10.00 more for the first 12 months.. supposed to go up to 100 something after that I guess but I think that they would listen to negotiation if you told them considering moving to mediacom. (wink)
*******UPDATE********
I just bought a new adsl+2 modem... Dlink dsl 2640B... out classes the old netopia..is not that easy to install for a novice though. However, once i got it running (iowatelecom did help me a bit even though they don't support any modem that is not theirs) my speeds were more constant with better line quality.
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Review by famhisman
UPDATED: 1 year ago
member for 6.7 years, 435 visits, last login: 2 days ago
Grinnell,Poweshiek,IA
$40 per month
"Reliable speed"
"Ocaasional pop3 issues"
"Better then cable"
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Cable was not available at the time DSL came out and our local cable company has the poorest service. I would not switch.
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Review by Isebas
Posted: 1 year ago
member for 1 year, 1 visits, last login: 288 days ago
Centerville,Appanoose,IA
$45 per month (12 month contract)
"Reliability,Speed vs. Price"
"Can be slow, Service loss during heavy storms"
"Reliable and worth the price"
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Overall I think that this company provides excellent service at decent prices. Although the speeds aren't as high as brodband from cable companies like Mediacom, they are still fairly fast. The price range for the internet is pretty fair. It's alot better than having dial-up and almost as cheap. I have had it for three months now and I can honestly count the number of times I have lost service on one hand; all of these times have usually been less than 20 minutes as well. Their customer service has helpful, and great people working for them. They can lead you through practically any problem you having from installation to maintanence. One of the bad things about this is I had to wait a week to verify I could get it at my address(I live in town). Also the dsl modem and the cables to hook it up with are sent through the postal mail and not through UPS. I had no real problems with setting it up but I can see where some people would have problems with it. The boxkit comes with both an ethernet cable and a cable to hook to a usb port if one of the options is unavailable. I also think that the phone cords they send with them were a little short, but they should do fine if the phone jacks are in the same room. Also they send what they call "filters" that well...filter out the connection from a phone jack. They send 3 or 4 in it because every jack in the house needs to have a filter on it. This is unfortunately a necessary evil because I can see what happens when you dont; the connection usually isn't as fast and sometimes you can have connection problems where you won't be able to use the net. Overall I would give this company an 8.5/10
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Review by spurgen8r
Posted: 1.1 years ago
member for 1.2 years, 11 visits, last login: 1 year ago
Pella,Marion,IA
$60 per month (12 month contract)
about 5 days
"Very reliable connection, good speed for DSL, way better than MCHSI."
"Still only copper based network. Waiting patiently for fiber."
"The best deal in town."
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I've been a long-time Mediacom customer but finally got fed up with the dropped connections and having to reset my cable modem almost daily. I decided to switch to Iowa Telecom for my ISP and I'm glad I did.
I received a flyer in the mail last week to sign up for Iowa Telecom with 1.5 Mbps service for $24.90/mo for 12 months. While on the phone placing my order, they advertised 15 Mbps DSL which I signed up for. The deal is $53.90 for 12 months, then $73.90 thereafter with a phone line.
Immediately after unplugging the cable modem and signing on with my ADSL2+ modem, I noticed a more responsive Internet experience. There is less delay after entering a URL before the page starts loading. The speeds are excellent, although I have yet to break the 10 Mbps mark using »speedtest.iowatelecom.net. It's still good enough for me.
My wife telecommutes with her work. She uses Remote Desktop and Vonage VoIP phone service. Before, with Mediacom, her remote desktop session was constantly getting interrupted (3-5 times a day) and I would often have to reset the cable modem. Then we would have to wait 15 minutes before she could log back on again. Not a very productive way to get work done. Now, with Iowa Telecom, we have had ZERO dropped connections with 8 hours in a Remote Desktop session.
I've also had experience with LISCO DSL service. In fact, I'm using the modem that I purchased from LISCO with my Iowa Telecom service. It's a Paradyne 6381-A3 ADSL/R (a.k.a. ReachDSL) and ADSL2+ compatible modem. There is no comparison. Iowa Telecom is the best way to go for copper based high speed Ineternet in the area.
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Review by kkingnia
Posted: 1.3 years ago
member for 1.4 years, 1 visits, last login: 1.3 years ago
Fort Madison,Lee,IA
$30 per month
about 1 days
"Lower prices, no problems with the service"
"DSL seems slow even after I got a speed upgrade, but the numbers are better"
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My telco and isp is Iowa Telecom. The main competition is QWest, which was more expensive last time I checked and had a reputation for neglectful to outrightly bad service.
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Review by iadevil
Posted: 1.4 years ago
member for 2.5 years, 5 visits, last login: 1.4 years ago
Brighton,Washington,IA
$46 per month
about 3 days
"faster than dial-up"
"little pricey compared to other high speed companies in other cities"
"its the only high speed option in my town"
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Living in small town Iowa has its advantages. A plethora of broadband providers isn't one of them. Iowa Telecom is the only broadband option besides satellite (and I'm not even sure that's an option). With that in mind, I haven't had to call customer service since I installed DSL over a year ago. Beings they are the only provider in town, they can set the price a little high.
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Iowa Telecom
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