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Review by helgetietz 
UPDATED: 105 days ago
member for 105 days, 0 visits, last login: 105 days ago
 undisclosed location
 Contract price not specified.
 "non"
 "a lot"
 "don't upgrade from xs4all lite to xs4all only"
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I signed an update from xs4all lite to xs4all only, the result was that they switch off the kpn-lite line on Friday without having delivered the xs4all only line, since Friday I am without any internet connection and they don't know when they will be able to deliver the new line and are unable to restore the old one. That pi***s me off. If anyone is offered the upgrade, don't do it....
Helge
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Review by Rob Hond
UPDATED: 120 days ago
member for 8.4 years, 394 visits, last login: 3 days ago
1503ta
$55 per month (month by month)
 about 14 days
"They make you feel like you're an esteemed customer unlike some others.."
"Not the cheepest but on the other hand.. wo cares? They deliver what you pay for!"
"Best serviceprovider in the Netherlands."
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As a longtime computer user (hobby), I function more or less as "personal helpdesk" to relatives and aquaintances.
My experiences with other so-called professional helpdesks are far below zero. Most helpdeskpeople of other providers know less about the material than myself. Beside that, they tend to treat their customers as complete nitwits (and now I'm beïng friendly). Slightly excaggerated: "Format your harddisk and re-install Windows" is their standard solution...
One exception for the good is the XS4all helpdesk. They try to find out the customer's capabilities and communicate on a mature level. They come with *real* answers and go to great depths to solve a problem. If, despite all efforts, they can't help themselves, they tell you so and will give adequate suggestions.
Quality of service and capable people is my bottomline for XS4all XS4all? Because you're worth it!
BTW: I've got ADSL Lite (3Mb/s down + 512 Kb/s up) wich is more than sufficient for our small home network, consisting of 3 PC's. Provided of course, that heavy downloads are restricted to the nightly hours.. 
Update 28 july 2009: switched over three weeks ago to ADSL XS4allOnly Lite(8Mb/s down and 1Mb/s up). In the previous situation I paid a third party (KPN Telecom) USD 22 for the incoming ADSL line plus USD 33 for the seperate XS4All subscription. Alltogether I now have one subscription inclusive the line for wich pay the same total as before. The good news: I now have twice the speed and switchover went smoothly; no noticable loss of connection or other problems.
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Review by mash_man
Posted: 1.2 years ago
member for 5.2 years, 61 visits, last login: 280 days ago
1602HC
$40 per month (12 month contract)
about 28 days
"Lots of additional services, delivered as promised, good modem included"
"Non realy"
"A bit expensive in comparision, but lots of free extra's, so at least recommended"
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I had ziggo bussines cable but the had poor communications after their merger and the service had taken a turn for the worse.
ut
Without any communication they disconnected my port 25 incomming and told us that this is standard procedure. The SLA for a $100 3Mbit connection did not do anything for us.
So we decided to go to dsl and selected xs4all because of their clear end user policy which allows home ran servers.
They where very punctual and delivered everything as promised and kept us well informed about the status. (can be checked online and is maintained very well).
I live about 2 miles from the dslam but come very close to the 8/1Mbit limit using adsl 2, S/N on the line is not really good but it seems reliable and steady so far.
I requested them to change the PTR record in dns towards my hostname which i for now still host at ziggo and they did that with no cost within a couple of day's.
So far very good ! I am a happy xs4all client.
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Review by ali_umum
Posted: 1.9 years ago
member for 3.7 years, 10 visits, last login: 1.9 years ago
nld
$30 per month (month by month)
about 6 days
"Reliable and lots of extra features like ipv6, antivirus subscription"
"Ultimate"
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I considered providers like hetnet, planet, dds.
xs4all is known for good security policies and state of the art technology, so hence my choice
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Review by mennom
UPDATED: 2 years ago
member for 2 years, 0 visits, last login: 2 years ago
undisclosed location
$100 per month (12 month contract)
"HIGH reliability"
"high cost"
"best provider in the netherlands"
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ADSL2+ 20MB line is in good condition
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Review by roelb
Posted: 2.3 years ago
member for 2.3 years, 0 visits, last login: 2.3 years ago
Netherlands
$50 per month (month by month)
about 10 days
"Tech support, reliability, quality of information provided on website"
"Certainly not the cheapest, although the combination XS4all-only and VOIP is OK"
"Very good"
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In my opinion, XS4ALL is the best internet provider in the Netherlands.
The option to choose for XS4ALL-Only (no dependencies on KPN (telco), higher speed for the same price, VOIP included) has been the main argument for me to stay with XS4ALL and not switch to a different provider.
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XS4ALL
