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All reviews of Cbeyond


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VOIP Forum

Reviews:
read 16 reviews (4 positive) (0 negative)
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$495 per month avg ($495 to $495)


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Review by sgronevelt See Profile
UPDATED: 57 days ago
member for 163 days, 2 visits, last login: 145 days ago


Pontiac,Oakland,MI
$495 per month
"Reliable, hassle free"
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    I'd like to comment on Cbeyond's service and their dedicated people

    We have their VIOP with 16+ Cisco phones, router and switches

    They did a great job with managing the install and support

    Whenever we've had a problem it was solved within a few hours and the tech
    staff was friendly and helpful





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Review by T Darnell See Profile
UPDATED: 157 days ago
member for 158 days, 1 visits, last login: 157 days ago


Alpharetta,Fulton,GA
$3500 per month (24 month contract)
about 30 days
"Personalized service aimed at small businesses"
"Tech support could be a little stronger"
"I prefer then to a giant phone company, where I am just a number"
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    Overall I have been very happy with CBeyond. Dealing with them is like dealing with my other suppliers. You get to know the inidividuals, and you feel like you have a relationship. You're not just another number in the system of a giant phone company. Sound quality has been excellent, and the T1 has been very reliable. The only issue we've had is tech support for international travel with our Blackberries.

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    BPRQ

    @spcsdns.net

    Thanks

    Thanks for the info, we are new to Cbeyond and like it thus far, I will just make sure to start working on my International coverage in plenty of time prior to my trip!
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Review by VTECHALUM See Profile
Posted: 182 days ago
member for 182 days, 0 visits, last login: 182 days ago


Los Angeles,Los Angeles,CA
Business customer
$710 per month (18 month contract)
about 15 days
"Available in multiple cities, able to link locations nationally, one bill, great cell service, helpful customer service"
"They aren't in New York or Ohio yet!"
"I would recommend this service. If you are in a city they service, you'll know - I like that these young professionals work hard"
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    Let me first start off by saying that I am a partner in a National law firm and I am the communications "decision maker" as reps have put it.

    I am not an easy sale by any means. I researched the company before agreeing to meet with Cbeyond, but I also realize that people only post a report if they've had negative experiences, not positive.

    I have been a Cbeyond customer since 2001 in my Atlanta location, and hopefully all 10 of my Nationwide locations will be on the service, depending on when Cbeyond announces their openings.

    I have had nothing but a positive experience with Cbeyond. The sales reps are stimulating the economy by actually working - all have a college education and hold high hopes for their futures, with or without Cbeyond. I can respect that these college-educated young professionals started in Sales, in the 70's, i did too.

    The service I hold with Cbeyond is fantastic, they do everything for us. And rest assured, when new products have been developed, they call me to let me know so that I can take advantage of them - which I really enjoy.

    I write this review not only to praise these thankless sales reps, but to encourage companies to look into them - they are on the NASDAQ (CBEY), they are in Forbes magazine as the #6 fastest growing technology company (ahead of Apple!), and they are DEBT FREE. In these hard times, would you feel reassured that your communications company will not be disappearing off the face of the earth? I did.

    Yes, the sales reps cold call, take 10 minutes out of your daily grind to listen to them, answer their questions - they are the future of our country, and they can probably help bring you out of the ice ages!

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Review by genesisfit See Profile
Posted: 321 days ago
member for 321 days, 0 visits, last login: 321 days ago


Miami,Miami-Dade,FL
Business customer
$655 per month (3 month contract)
about 180 days
"Great service, customer care, and total bottomline solution."
"I haven't had any."
"I would recommend this service to anybody."
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    Cbeyond has made a tremendous impact on the success of my company. All the features they provide in the package have benefited me immensely. I can't tell you how pleased I am with the bandwidth I'm receiving and the backup they offer. This solution is exactly what I was in search for when I met with them. They gave me a cost-efficient price along with an extraordinary service. Additionally, the installation process was smooth and seamless and I haven't had any issues. Not to mention, they have a great referral program with good compensation. I have referred them to a couple of my business partners and I would absolutely continue to refer them any day.

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