»next review in page
Review by powerhog  UPDATED: 247 days ago member for 8.9 years, 3616 visits, last login: a few hours ago
Talala,Rogers,OK
$65 per month (12 month contract)
about 27 days
"Reliable signal and advertised speeds"
"Company seems somewhat unorganized"
"10000% better than satellite Internet services"
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money:
|
I was the first install on a new tower. There were some problems with their equipment that took a couple of weeks to sort out. Once those problems were resolved, the service has been reliable with consistent speeds.
My biggest problem has been with their "administrative" operations. After spelling my name for two different people and writing it correctly on the install order, they have it spelled 3 different ways (ALL of them wrong) on the contract, PPoE account and billing info.
Then, even though I had requested their "extended" 1024/256 package, both billing and technical accounts were set up with the low-end 768/256 pkg prices & speeds. When I talked to them about correcting my account, they made the change in the billing system but not on the technical side which actually caps the connection speed. Luckily, all this got sorted out before my first bill. Was just a little frustrating.
Still, even with these "problems", I am so very happy to be off Hughesnet (DirecWay). Over 90% of my Internet usage is via secure sites &/or VPN. Wireless is 10000% better and $35 cheaper! 
Well, I've had the service for a couple of years now and the initial installation issues have been the only ones that I've had. Overall, this has been a great ISP experience and I recommend Atlas.
Followup comments: | Forums » comments on review of AtlasOK |
 |