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 Review by UHF 
UPDATED: 12 days ago
member for 6.3 years, 2391 visits, last login: a few hours ago
 undisclosed location
 $10 per month (12 month contract)
 "Very reliable, great customer support"
 "SSH requires a copy of your ID to be sent in"
 "The best I've used so far. Great value for the price"
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I've been through about a half dozen web hosts before trying Surpass over 3 years ago, on the recommendation of many here at DSLR. I'm very happy with my decision.
I've had a few outages when they had problems at their NOC. After they rebuilt the power system things have been rock solid
I'm currently using one of their Reseller plans and hosting several sites with them.
I would highly recommend Suprass hosting!
As for the anon spammers below, if you can't bother to create an account here, then go away.
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 Review by MHoltum
UPDATED: 87 days ago
member for 7.6 years, 3342 visits, last login: a few hours ago
Tempe,Maricopa,AZ
$6 per month
 about 1 days
"Fast server, great service, Customer service is incredible!"
"None"
"Best bang for the buck"
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I could not be happier with the hosting of both my sites
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 Review by jazzman916
Posted: 132 days ago
member for 7.1 years, 3649 visits, last login: a few hours ago
Birdland
 Business customer
$75 per month (month by month)
about 1 days
"Value, Responsive Support, Decent Network, Reliability"
"Pre-Sale Information on website"
"Highly recommended"
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After a decline in quality ant my previous host and having out grown my shared account, I moved to Surpass Hosting based on the recommendation of others and the results of my own research. Soon after the move to my Surpass VPS, I took advantage of a sale on dedicated servers. I've been very pleased with the quality of the service and the responsiveness of technical support staff.
While I have had to ask for an update from time to time, staff work on the issue until it is resolved (not that there have been many). I can't say that I've always experienced that at other hosts.
So, if you are looking for a good quality provider at a reasonable price, Surpass Hosting may fit your needs.
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 Review by swintec
UPDATED: 162 days ago
member for 4.8 years, 1804 visits, last login: a few hours ago
Alfred,York,ME
$6 per month
about 2 days
"Great All around Host"
"Took About 2 Days To Get Setup"
"Can See Myself With Them For Quite Awhile"
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UPDATE- 5-2-08- Continues to be great service. Tech support is great, there community based forum is also a great asset. Value for money is also one of there strong points. No complaints at all Keep up the good work!
I signed up with Surpass Hosting this past November during there special sale. The sale was essentialy whatever plan you sign up for, they will double the storage and bandwidth. I did not need much of either, so I took there "smallest" shared hosting plan. With the sale I ended up with 10 gigs of storage space and 400 gigs of bandwidth per MONTH! For me, this is a huge amount and I will never come close to it, but it is certainly nice to know it is there. Surpass has many different plans to choose from to suit just about anyones needs.
Every plan, from smallest to largest, has the same GREAT feature set. CPanel is just great, especially for me who really did not know what I was getting into. 5 minutes after my account was setup, I had several email accounts setup for my domain, easy as pie to do.
While uptime is not absolutely critical to me, Surpass certainly has it. From what I can tell, I have had no downtime. Technical support has also been great for the two occasions when I needed help fixing *my* mistakes. 
Since I signed up during there big sale, setup time took a day or two longer than what I was quoted, but I can cetainly live with that. If that is the only thing that happens, then I will be with Surpass for a long time to come.
Surpass also has a great community forum filled with many helpful users and Surpass employees who actively post.
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 Review by robbym627
UPDATED: 199 days ago
member for 5 years, 898 visits, last login: 2 days ago
Springfield,Sangamon,IL
$5 per month (12 month contract)
about 1 days
"Good deal for the money!"
"No phone support. Tech. Support has gotten worse."
"Great company to deal with."
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I have had very few issues with my hosting but as of late when I have had an issue it has started taking a lot of time for the issues to be resolved.
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 Review by Skipdawg
UPDATED: 286 days ago
member for 7.4 years, 3032 visits, last login: 107 days ago
Mount Vernon,Skagit,WA
$45 per month (month by month)
about 5 days
"Reliable, dependable, professional and customer friendly."
"Jury still out have not seen any real bad points yet"
"A very good webhost for personal or business use of a website."
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I started looking for a Webhost May 2005. I looked at many host. and July 7, 2005 I decided on Surpass Hosting and have been very happy with them thus far.
I started out with a standard plan they had of $4.95 a month. That dose not exist any more but they do have many good shared, reseller, VPS, dedicated and collocation plans in place.
November 2005 I upgraded to a plan called OC5 a shared hosting plan you pay for my the year. No monthly plan. It is though a very good deal for what you get. For a price of $59.00 yearly. Have been most happy with this plan. I have my main domain on this and my 2ed on a addons setup available in the package.
In the next month to 3 months I may even upgrade again. Just not sure what I plan to do yet. But it will either be to go up to the reseller package OC10 which can also be used to maintain many of your own domains in one plan not just be a reseller. So a nice option for those who maybe have 2 or more domains they have in active use. Or I may go with VPS just not sure yet. Have to examine my needs.
But I do recommend Surpass Hosting as a webhost to anyone looking for a good webhost their for the customer on many levels.
The Skipdawg
April 14, 2006
Edit October 26, 2006
Well back in May I did jump in and go for VPS. Not to bad at all. Dose not have the power I was expecting and there is some goofy mystery resource use now and then server side but I can live with it for what I am using it for. Some static sites and 2 forums now.
Just spending $45 a month for the plan I am on and getting allot of nice toys. WHM, cPanel and all that. 15 GB Space with 500 GB Bandwidth and this is a Managed VPS.
If your not ready for a dedicated box and not a power user and a shared plan just dose not fit your needs I would say go for a Surpass VPS.
Edit December 30, 2007
After this last jump to VPS just had one issue after another it seemed. Service was no near as good as the first year. I would drop a support issue for a problem and often be told no problem found. Shoot if I had no problem I would not have wasted my time. Just can not go on any more. Not happy with the VPS and don't feel like down grading and don't need a dedicated so just dropping web hosting all together. Was a educational ride but time to move to the next page what ever that may be. I just hope others have better luck and service with Surpass than I had. 1st year awesome, 2ed year poor and last 6 months just OK.
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 Review by JTRockville
UPDATED: 298 days ago
member for 6.7 years, 2451 visits, last login: 2 days ago
Rockville,Montgomery,MD
$5 per month (12 month contract)
about 1 days
"Superb Support!"
"Absolutely none"
"I HIGHLY recommend SurpassHosting.com"
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Update: December 18, 2007
The fine folks at SurpassHosting.com sent me a holiday greeting card! Nice to hear from them, since I haven't had to contact them in a while (except to pay the bill). I wouldn't base my decision on a host based on this, but it does go to show the value they place on their customers. I'll never use another host.
Original review: April 6, 2006
Last June, I found myself without a webhost. The webhost I had been using vanished, along with my site. After browsing BBR's Webhosting forum, I decided to try SurpassHosting.com. It was an excellent choice, and I sang their praises in the Rants Raves and Praise forum:
»[Praise] SurpassHosting.com: SUPERB SUPPORT!
Since then, I have been slowly moving all of my domains over to SurpassHosting.com
Earlier this week, I moved the final domain. This was the trickiest, or so I thought, because I wanted to transfer the email accounts and mail. I had rebuilt all the other sites I moved myself. This time, I asked SurpassHosting.com to do a site transfer. There were a few glitches along the way, but SurpassHosting.com support handled everything professionally, quickly, and effectively.
I highly recommend SurpassHosting.com to anyone looking for a host. Now that I know how easy it is to do a transfer, my only regret is that I waited so long to switch.
Thumbs up, SurpassHosting.com!
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 Review by koam
Posted: 313 days ago
member for 8.1 years, 3308 visits, last login: a few hours ago
Pink Pecker
Business customer
$6 per month (12 month contract)
"Pretty cheap"
"team support"
"if you have the time to help them help themselves help you."
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Team approach to support can often be an issue as one person gets it while the other doesn't or undoes what the first person did. Staff can exhibit an "edgy" attitude when pressed. All-in-all not terrible.
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 Review by Trel
UPDATED: 328 days ago
member for 6 years, 2887 visits, last login: 1 days ago
Hillsborough,Somerset,NJ
$15 per month
about 1 days
"Inexpensive, good support, fast replies, good uptime."
"Doesn't give SSH acces easily (needs ID faxed), sometimes mod_security is too restrictive"
"Best host I've had yet and a very good value for the cost."
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So far I've had no problems that haven't been fixed quickly after submitting a ticket. One thing I don't like is simply how they order the tickets in the support system, they order them oldest to newest so, it's a pain to find the one you're looking for sometimes.
Other than that I haven't had any real problems. Though it sucks now that auto-billing isn't an option anymore.
UPDATE: They are now using a sane method for organizing tickets.
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Review by jebba2005
UPDATED: 364 days ago
member for 3.7 years, 1360 visits, last login: a few hours ago
Portland,Cumberland,ME
Contract price not specified. (12 month contract)
about 2 days
"Cheap, a ton of storage."
"My ip was firewalled, server overloaded at times."
"Cant beat the price, customer service is good."
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I signed up for a promo package. 800GB storage, 6000 GB bandwidth for 12 months for $1.
There have been some bumps and hiccups, but for the price I am very satisfied.
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