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All reviews of Midcontinent Communications


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Reviews:
read 42 reviews (33 positive) (5 negative)
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$43 per month avg ($39 to $45)

Speed test results

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Review by bear73 See Profile
UPDATED: 1.3 years ago
member for 8.4 years, 1793 visits, last login: a few hours ago


Grand Forks Afb,Grand Forks,ND
$75 per month
about 15 days
"bundle package of Cable TV and Broadband"
"$75!!!! Quest DSL is only $25 around here"
"it works and it's 2.5M down 256 up"
Pre Sales information:
Install Co-ordination:
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Value for money:
(ratings below consensus)

    Don't believe the "Fat 10MB Broadband pipe" hype.... reality is it's as fast as DSL...
    If I could keep my email address (like if I had my own domain or POP server) then I'd change providers...
    Latency is high, and throughput is typically around 4M or lower. Frequently its more around 2Mb. Additionally, there are frequent disconnects when streaming, like with a NETFLICKS instant view. I have tshot numerous times and the reply from techs is always "...see nothing wrong, just reboot teh modem..."

    And then there is the price increases that seem to hit every 3-4 months...

    Followup comments:
    rsolo57

    join:2002-02-23
    Rapid City, SD

    Your assesment needs fixing...

    Your paying $100 a month for cable, data, and phone. That's amazing! The 8mbps is now 10mbps and is the max downstream rating. Far as I'm concerned your ratting blows.... Midco is a very reliable provider.


    bear73
    Metnav... Fly The Unfriendly Skies
    Premium
    join:2001-06-09
    Grand Forks Afb, ND
    ·Midcontinent Commu..

    Midco may be [chuckle] reliable, but ...

    the service I have had over the last year has been up 99% of the time, but I frequently have to reboot hte modem. The other thing I dislike about Midco's billing is their lack of transparency. Ask them how much each portion of the bill is, and they give you a run-around.
    --
    If ya gotta go, Go with a SMILE!
    »www.thereligionofpeace.com/

    yuduyl
    Premium
    join:2006-02-26
    Cando, ND
    ·Midcontinent Commu..

    I get good speeds, but depends on the server...

    I get really good speeds going to Chicago, IL and Fort Worth, TX I even get good speed to LA.
    Which speed tests are you running?
    »/speedtest?flash=1




    --
    Restraining Orders Are Just Another Way Of Saying I Love You

    bear73
    Metnav... Fly The Unfriendly Skies
    Premium
    join:2001-06-09
    Grand Forks Afb, ND
    ·Midcontinent Commu..

    Re: I get good speeds, but depends on the server...

    I test out to all of them and take the fastest. I test ofer a wide range of times also. I get MAX speeds ranging 8Mb-1.2Mb and its more frequently at the 2-3Mb speed during most daytime hours. The 8Mb speed was measured at 3AM local time.
    --
    If ya gotta go, Go with a SMILE!
    »www.thereligionofpeace.com/
    Forums » comments on review of Midcontinent Communications

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Review by titanmiller See Profile
UPDATED: 1.6 years ago
member for 7.6 years, 379 visits, last login: 61 days ago


Grand Forks,Grand Forks,ND
$50 per month
"INSANELY FAST - 30mbps"
"Horrendous Upload - 768kbps"
"Woah!"
Pre Sales information:
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(ratings match consensus)

    I just upgraded to "Midco Max" which has unrestricted downstream bandwidth and 768kbps upload. The unrestricted downstream varies of course depending on network congestion and server speed, but I have witnessed download speeds of up to 30mbps and bursts up to 45mbps on good servers at off peak times of the day. This just might be one of the fastest connections in America!

    Followup comments:

    kados
    Hail Odin
    Premium
    join:2003-03-14
    Watertown, SD

    hmmmm...

    I'd like to see a speedtest that says it's 30+mbps

    my neighbor has midcomax and only gets about 11mbps....not really worth it since it's 8mbps standard
    --
    R.I.P Gary Gygax

    Deft
    Stros in '08
    Premium
    join:2003-09-06
    Grand Forks, ND
    clubs:

    Re: hmmmm...

    i really really doubt that you can get 30-45mbps.. unless youre right in Soiux Falls, SD..

    You're living a dream to get that for 50bucks..

    Anon1

    @midco.net

    Re: hmmmm...

    Its impossible on Midco's network to get more then 38Mbps as the CMTS is only capable of this because they currently use DOCSIS 1.1 I have witnessed upto 38Mbps but no higher.
    iansltx

    join:2007-02-19
    Golden, CO

    Re: hmmmm...

    A friend of mine in Aberdeen routinesly gets 30-33 Mbps on his Midco Max line and yes I thought the limit was somewhere around there due to DOCSIS 1.1 specs...the 45 Mbps is a speedtest anomaly...but uncapped cable can be quite fast.
    Forums » comments on review of Midcontinent Communications






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Review by Eugenitor See Profile
Posted: 1.6 years ago
member for 1.6 years, 0 visits, last login: 1.6 years ago


Bismarck,Burleigh,ND
$65 per month
about 7 days
"Speed, always connected, no problems"
"Can't think of any"
"Can't believe it's this good"
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(ratings match consensus)

    God I love the cable connection in Bismarck.

    No ping problems with games. BitTorrent and other P2P is absolutely blazing fast. I NEVER, EVER DROP- I only get a new IP address when I reboot. Holy CRAP do I love this ISP.

    Monthly fee includes phone, and they've recently upgraded to new cable/phone boxes. Good thing too, POTS in my house is old shit...

    Followup comments:

    WoW gamer

    @midco.net

    Horrendous service

    After about 9 weeks of no access to my main World of Warcraft server, it comes down that it only affects South Dakota, and progress made to address the issue has been absolutely nothing. They have actually addressed former customers who had to switch internet providers to play to run trace routes so they can look and see where the problem lies.

    Not only have I not been able to play on my server, but I have had to continue to pay for a service that is clearly not being delivered because A) not a priority or B) Well above the intellect of the Network Group.

    Definately would NOT recommend this service to anyone I know.
    Forums » comments on review of Midcontinent Communications






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Review by hastinbe See Profile
UPDATED: 1.9 years ago
member for 1.9 years, 1 visits, last login: 1.9 years ago


Bismarck,Burleigh,ND
$49 per month
about 3 days
"Reliability"
"None"
"Great service in Bismarck, ND area"
Pre Sales information:
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(ratings match consensus)

    I've had Midcontinent for the past 7 years. I can recall maybe less than 5 unscheduled downtimes. I originally had the Basic package and would average about 500 KB/s down and 30 KB/s up with a down record of ~700 KB/s. The last 2 years I have upgraded to the Premium package. About 70% of the time I get 600 KB/s and around ~100 KB/s up. 20% of the time 800 KB/s. And 10% over 1 MB/s. The Premium comes with uncapped downstream and 256 kbps upstream. My latest speed test scored 7200/800.

    The install was pretty quick as I'm in an pre-wired apartment. The variety of modems they offered was short. I paid for the modem and requested a specific brand and did not receive it. Instead I received a Ambit U10C018. However I have had absolutely no issues with the modem and am 100% satisfied with it.

    About 98% of the time you are notified a week in advance for service interruptions. In times that you are not it is usually on the recording when you call support. Most recently they had DNS server issues. The recording stated the time it was reported and gave an ETA that was right on the money.

    Overall, compared to the other services in the Bismarck, Lincoln, and Mandan area it is the service to have.

    Followup comments:
    Forums » comments on review of Midcontinent Communications

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Review by mathyou See Profile
Posted: 2.2 years ago
member for 7.8 years, 521 visits, last login: 27 days ago


Vermillion,Clay,SD
$85 per month
"Everything"
"Nothing"
"I'm moving and wish I could take Midco with me. :("
Pre Sales information:
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(ratings match consensus)

    I've been a Midco subscriber in Vermillion, SD since they took over form Mediacom in February, 2007. The switch went pretty well, but I had an issue because Mediacom had three modems registered to my account and Midco didn't know which one to use and guessed wrong. A quick call sorted that out.

    I was generally pleased with the service from Mediacom, and things have gotten noticeably better with Midco. Our bill went down about $10-15/month (for cable + internet). Mediacom had some issues when they increased the speed to 10Mb down. One area in Vermillion was particularly heavily loaded (around University Street, if I remember correctly). The speeds with Midco have been rock solid. I don't know if they made the needed infrastructure investments or what, but I haven't noticed any problems at all. I routinely get 9.4Mb/470Kb on Midco's speed test (»support-test.midco.net). That's dang good for a 10/500 line.

    My connection has been highly reliable. I think there have been three outages since February. They have all been short. Two happened in the wee hours of the morning. Only one happened during primetime.

    I play games pretty seriously, and my latency has been exceptional. At the beginning of July, 2007 there was an issue with connection between Midco and Sprintlink. Latency shot up from the normal 20ms to around 120ms. The first person I talked to at Midco gave me a bit of a runaround saying it was Sprint's problem and suggested I contact Sprintlink (seemed a funny idea that some end user would contact Sprint's NOC, but whatever), but I was persistent (as you have to be with these sorts of issues). I actually did send an e-mail to Sprintlink and also got in touch with a more helpful person at Midco who escalated the issue and contacted Sprint as well. The problem was solved by the next day, and I haven't had any issues since. I routinely get to Sprintlink in under 20ms, Google in 35ms, etc. Aside from that one CSR, I've never had a bad experience with Midco, and I was used to having to work a bit to get my problems solved after working with Mediacom for a while.

    I heartily recommend Midco to my friends. One of them is switching to Midco from Qwest, which has been nothing but trouble (constantly dropped connections and of course the latency from interleaving--really the worst of both worlds: the latency of interleaving and total instability interleaving is designed to prevent).

    I am moving to Minneapolis, MN soon and have been looking for ISPs up there. There aren't any good options. I can get Comcast (no bittorrent, slower, and higher latency than I have now). I can get Qwest DSL (ugh interleaving). I can pay through the nose for Covad DSL reseller (avoid interleaving but tough to afford for a young guy like myself). This experience has really made me appreciate how great Midco is. I would be absolutely ecstatic if I could use them after I move. I'd even take Mediacom over any of the options up there. I always thought the big cities were the place to be for broadband, but dang we rural South Dakota kids seem to have it pretty good.

    Followup comments:
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Review by RouterCab See Profile
Posted: 2.2 years ago
member for 7.5 years, 655 visits, last login: 153 days ago


Sioux Falls,Minnehaha,SD
$49 per month
about 7 days
"Great speed most times, just uped and have toped at 7mbps"
"the price is a bit much for the good reliable speed"
"Good is Sioux Falls, but unknown throughout the state"
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(ratings match consensus)

    The speed is great around a constant 7 mbps, the cost is a bit more being they nearly only compete against Qwest which sucks(in Sioux Falls). There is a new carrier coming in called Prairie Wave, so hoping for competition.

    Followup comments:
    Forums » comments on review of Midcontinent Communications






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Review by FrunkuS See Profile
UPDATED: 2.3 years ago
member for 2.7 years, 61 visits, last login: 1.1 years ago


Sioux Falls,Minnehaha,SD
$95 per month
about 3 days
"Always their, always on for me anyway ,rock solid performance"
"I really dont have any totally happy :)"
"IT"
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(ratings match consensus)

    Called in requested bussines service at my home was given install of date of 2 day later installer was professional and fast , (and I would know i was previousley employed by At&t as a cable tech in california prior to buy-out) we have service as good as i had in San jose ,ca .

    I have never had a problem short of one night (middle of the night )
    that they shutdown for maintnence and i was not aware they were going to do this
    but hey ok it was faster when they got done.

    Dsl is not available where i live but i dont mind i would probabley stick with midco even if it was available here.

    these are my speed test result to the midco headend , these results
    are only a test from within the companys infastructure.

    Last Result:
    Download Speed: 30791 kbps (3848.9 KB/sec transfer rate)
    Upload Speed: 911 kbps (113.9 KB/sec transfer rate)

    M.Jones

    Followup comments:
    Forums » comments on review of Midcontinent Communications

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Review by bryanlautt See Profile
UPDATED: 2.3 years ago
member for 5.5 years, 51 visits, last login: 2.1 years ago


Mitchell,Davison,SD
$170 per month
about 5 days
"Fast, Reliable"
"None noted"
"There really a good company"
Pre Sales information:
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(ratings match consensus)

    I have the Midco Max and my downloads are unthrottled and my upload is capped at 768k, i average 18 to 20Mb on my download which for those of you who dont know is 18000 to 20000k. They just upgraded from the DOCSIS 1.1 to 2.0 now. the lower package is now 10Mb/512k and the lowest package is 256k/256k.

    I have had really good experience with all of there services, i have there DVR digital suite there phone is digital which is unlimited local and long distance for like 29 a month. but i have all three and even with PPV movies it averages around 170 a month. so i think thats pretty decent for all three services.

    I would recommend them to anyone, there allot faster then DSL. even around the peek evenings there screaming. Comcast Cable does own 49 percent of the company.



    Followup comments:
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Review by racegunner See Profile
Posted: 2.6 years ago
member for 8.8 years, 321 visits, last login: 79 days ago


Pierre,Hughes,SD
$40 per month (month by month)
about 15 days
"Can be fast"
"Can be slow"
"but overall better than DSL"
Pre Sales information:
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(ratings match consensus)

    Fair value for the price. Can be faster or slower on any given day.

    Followup comments:
    Forums » comments on review of Midcontinent Communications






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Review by keldarion See Profile
Posted: 2.7 years ago
member for 4.6 years, 10 visits, last login: 2.7 years ago


Sioux Falls,Minnehaha,SD
$49 per month
about 14 days
"This girl at the other end of the phone attempted to be knowledgable"
"constantly slow streaming from the web, too quick to timeout, takes forever to upload"
"avoid this company like the plauge!"
Pre Sales information:
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(ratings well below consensus)

    first, there is no pricing on their website, if you call to find it out, they want to sign you up before quoting the pricing to you. Second when the installers came out, the first one had to call in a second one to install the cable modem. Come on I did both when I worked for Time Warner Cable. Finally, I absolutely hated the slow and jerky streaming from a webpage and the upload I got...I should be glad I wasn't running vonage on it at the time or it would take forever to do anything.

    Followup comments:
    Forums » comments on review of Midcontinent Communications


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