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All reviews of Earthwave


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Ad-hoc Earthwave Forum

Reviews:
read 40 reviews (33 positive) (3 negative)
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Review by (hidden by request)
Posted: 6.5 years ago
(review was emailed from domain URSCorp.com)


Washington,District Of Columbia,DC
$20 per month
"The most friendly installation staff ever!"
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Value for money:

    Earthwave is absolutely wonderful! I don't even have land phone service and it still works! Great, Fast, and Friendly service. They even came back to bring me a cord to match my walls.


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Review by apolline1330 See Profile
Posted: 6.5 years ago
member for 6.5 years, 0 visits, last login: 6.5 years ago


Washington,District Of Columbia,DC
$20 per month (6 month contract)
about 7 days
"No Comcast to deal with"
"fabulous"
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    My name is Kristin Moore and I am the Assistant Manager of a Condominium called The Apolline, in Washington D.C. We have had DSL service through Earthwave for about 5 months and there is only one word to describe it...fabulous. We couldn't ask for better support than what we currently receive from Adnan and Dylan. The service is always up and if it does happen to go down, Adnan will usually call and ask us if we're having a problem before we realize we're having a problem. They have restored my faith in DSL service, considering I'm about to throw my Comcast modem out of the window because they're terrible. I would strongly recommend Earthwave LLC to anyone who wants dependable DSL service with outstanding technical support.


    Kristin Moore
    Asst. Manager
    The Apolline
    202-296-6020

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Review by (hidden by request)
Posted: 6.5 years ago
(review was emailed from domain sprintmail.com)


Washington,District Of Columbia,DC
$20 per month (6 month contract)
Pre Sales information:
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    --------------090707060401010109080502
    Content-Type: text/plain; charset=us-ascii; format=flowed
    Content-Transfer-Encoding: 7bit

    I recently signed up for Earthwave DSL at the Apolline Condominium in
    Washington DC. Previously I have been using dialup service from
    Earthlink. This service is much faster and is less expensive than the
    unlimited dialup service from Earthlink. I had some problems with the
    installation, but they were all related to my computer and they were
    resolved efficiently by the Earthwave installer who was very helpful and
    knowledgeable.

    Anyone who uses the internet from the Apolline should consider
    Earthwave. It is very high quality service, fast, and cheap. I didn't
    want to change my e-mail address, so I switched my Earthlink
    [sprintmail] account to one costing $10.00 a month for 10 hours. So far
    I have been able to send and receive e-mail without actually dialing up,
    so I won't be using the 10 hours but it lets me continuing using my
    Netscape 7 email software rather than a webmail account with a new
    address. Even adding the $10 to the $20 for the Earthwave DSL, it is
    not costing me much more than the full service dialup service did. The
    total cost is substantially less than DSL from other providers. All
    things considered, I doubt that any Apolline resident can get a better
    deal on DSL than that available from Earthwave. Once you have used DSL,
    you will never go back to dialup.

    Lance Jensen
    Apolline Unit 916

    --------------090707060401010109080502
    Content-Type: text/html; charset=us-ascii
    Content-Transfer-Encoding: 7bit



    I recently signed up for Earthwave DSL at the Apolline Condominium
    in Washington DC. Previously I have been using dialup service from Earthlink.
    This service is much faster and is less expensive than the unlimited dialup
    service from Earthlink. I had some problems with the installation, but they
    were all related to my computer and they were resolved efficiently by the
    Earthwave installer who was very helpful and knowledgeable.

    Anyone who uses the internet from the Apolline should consider Earthwave.
    It is very high quality service, fast, and cheap. I didn't want to change
    my e-mail service, so I switched my Earthlink [sprintmail] account to one
    costing $10.00 a month for 10 hours. So far I have been able to send and
    receive e-mail without actually dialing up, so I won't be using the 10 hours
    but it lets me continuing using my Netscape 7 email software rather than
    a webmail account with a new address. Even adding the $10 to the $20 for
    the Earthwave DSL, it is not costing me much more than the full service dialup
    service did. The total cost is substantially less than DSL from other providers.
    All things considered, I doubt that any Apolline resident can get a better
    deal on DSL than that available from Earthwave. Once you have used DSL,
    you will never go back to dialup.

    Lance Jensen
    Apolline Unit 916


    --------------090707060401010109080502--

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Review by vwoohu See Profile
Posted: 6.5 years ago
member for 6.5 years, 0 visits, last login: 6.5 years ago


Rockville,Montgomery,MD
$125 per month (12 month contract)
Verizon
CLEC party: Verizon
"Honest and reliable tech support."
"Ah, nada"
"Rock solid service!"
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    Earthwave's service has been rock solid. We have had no down time and their support service has been very prompt and reliable. I had another connection from a DSL carrier and it was twice as expensive. I would definately have to recommend Earthwave as a good company who serves their customer well.

    Vincent Hu
    Interactive Media Developer

    Airforce GUARIDAN Program Office

    (301) 863-8947

    vincent.hu@ang.af.mil


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Review by (hidden by request)
Posted: 6.5 years ago
(review was emailed from domain netzero.net)


Washington,District Of Columbia,DC
$20 per month (6 month contract)
Pre Sales information:
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    SUPERB! Very fast and the best customer service; and such a low price
    makes it a no brainer.

    Bill Harris
    The Apolline
    Apt 617
    Washington, DC 20036

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Review by briangold See Profile
Posted: 6.5 years ago
member for 6.5 years, 0 visits, last login: 6.5 years ago


Washington,District Of Columbia,DC
$20 per month
"No telcom to deal with"
"Earthwave is a good cheap and reliable service"
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    I did not have DSL service before earthwave and it is much faster then AOL I was previously using and I have never had a problem with downtime.

    Followup comments:
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Review by Jamie.Williams
Posted: 6.5 years ago
(review was emailed from domain Nextel.com)


Washington,District Of Columbia,DC
$20 per month
Pre Sales information:
Install Co-ordination:
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Value for money:

    Hi, I live in the Apolline building in Washington, DC. I recently switched my DSL service from Verizon to Earthwave and I'm very happy with the service and the performance. I have found the Earthwave service to be more reliable and much Faster than the Verizon service. The Earthwave installer was very knowledgeable and very accommodating. During the install he patiently helped me work through some complications I was having configuring my wireless network to work with the DSL service. I happy to say my wireless network now works fine and I get great speed from both my wired and wireless PCs.

    There's no comparison when it comes to price, either. Earthwave is only $20 a month (half the cost of Verizon) AND they do not require you to maintain and pay for a POTS (voice) phone line as Verizon does. So, for someone like me that just wants to use my mobile phone and have high speed access I can save another $20 per month by dropping the Verizon voice line.

    High speed Internet access is very important to me since I work from home quite a bit. I'm in the telco industry and I'm very picky about my telco providers. I definitely recommend Earthwave for high speed Internet service in the Apolline.

    thanks,

    Jamie Williams
    IT Director - Nextel Communications
    Apolline Resident - Unit #615

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Review by GEgnal
Posted: 6.5 years ago
(review was emailed from domain ObjectVideo.com)


Washington,District Of Columbia,DC
$20 per month
Pre Sales information:
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    All Apolline residents should get Earthwave DSL! After having really
    bad Verizon DSL for 9 months, I switched, and I am really happy I did.
    Earthwave is exactly half the price, exactly double the speed, and much
    better customer service. Their customer service is extremely fast to
    respond, and is always polite. Their DSL is about the
    same price as normal dial-up, and offers a much better service. How
    could you resist?

    -------------------------------------------------------
    Geoffrey Egnal
    Apt 518

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Review by dgribbin See Profile
Posted: 6.6 years ago
member for 6.6 years, 1 visits, last login: 6.5 years ago


Arlington,Arlington,VA
$200 per month (12 month contract)
about 7 days
"Excellent support and service"
"I wish more companies were like this company"
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    I like the fact that Earthwave is reliable and I have ALWAYS been able to reach someone when I need help. I highly recommend their services for anyone in the DC Metropolitan area.

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Review by FathomIT See Profile
Posted: 6.6 years ago
member for 7.4 years, 23 visits, last login: 5.9 years ago


Silver Spring,Montgomery,MD
$115 per month
about 7 days
"Earthwave has a great team and offer an amazing value to building residents"
"no email boxes with service, but i already have 5 of them"
"A+"
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    This ISP has got their service installations and support together. Since I signed up about 5 months ago they have been rock solid. Keep up the good work.

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