how-to block ads
|
»next review in page
 Review by almex 
UPDATED: 4 days ago
member for 8.1 years, 2572 visits, last login: a few hours ago
 Henderson,Clark,NV
 Contract price not specified.
 "Quick, reliable, wonderful!!"
 "Nothing bad for the time being!"
 "HUGE improvement from times past. Unless you plan on running servers, Cox HSI is a DEFINATE!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
The switch from @Home to Cox's independent service was a total nightmare for what seemed like an eternity. Fortunately, Cox appears to be rebounding and getting their act together. It's been nearly a year, and we haven't experienced any major problems, and the speed has been very reliable.
UPDATE: Since moving from Scottsdale, AZ to Henderson, NV, I have taken a point off of "Value for money" since I am paying the same amount for less speed. Premier tier in NV is 16Mbps while the same tier in AZ is 20Mbps.
Followup comments: | Forums » comments on review of Cox HSI |
 | »next review in page (previous review)
 Review by Ender3rd
UPDATED: 6 days ago
member for 8.3 years, 1969 visits, last login: a few hours ago
East Granby,Hartford,CT
$158 per month (12 month contract)
"Reliable, delivers the 20000/3000 to my area, excellent gameplay and low pings,"
"Poor communication between Cox Contractors and Cox Technical Support can slow repairs."
"The MaxNet Bundle is saving me 30 bucks a month after dropping ATT phone service"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I currently subscribe to the MaxNet Cox bundle and now subscribe to the 3 digital services offered. The end result is about a 30 dollar savings by dropping ATT and getting the bundled price.
My phone installation went in fine and the transition with my phone number was seamless. The voice quality is better than our experience with the ATT lines which exhibited hum and clicks and other annoyances that apparently could not be corrected. Contrary to what the Cox sales rep said, it appears that depending on the cause, the phone usually dies right along with the internet and TV when there is a problem. That is no surprise to me, in fact I was surprised when the sales rep insisted that would not happen. Ah well, I can simply report any outages with my cell phone... To be honest, there has been only one outage over the past year and it was resolved in under 30 minutes.
The digital TV service with HDTV works very well. My signal levels at the tap are very healthy and I have not had any viewing issues in any room in the house. Initially, there were signal level issues in my area, but Cox was diligent and rolled the line techs and trucks to replace suspect hardware. It has been totally reliable since those upgrades in 2007.
The MaxNet bundle moved me to the top internet tier of 20/3 and I usually exceed those numbers here. This afternoon's result (November 14, 2008):
»www.speedtest.net/result/622583780.png
I also have excellent pings when gaming online. Signal levels to the modem have been excellent over the past year through all kinds of outdoor temperature ranges.
My interactions with Cox have always ended up in a satisfactory manner when I have contacted them to report an issue with service. My experience with the Cox contractors that are usually sent out first by Tier One reps has been mixed. When a real Cox technician shows up they are always able to get things squared away very quickly. I would rate my total Cox experience as excellent.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
 Review by trouard
Posted: 10 days ago
member for 9.2 years, 340 visits, last login: 10 days ago
Baton Rouge,East Baton Rouge,LA
$29 per month (6 month contract)
 about 7 days
"Pretty Fast Downloads"
"Medium Browser speed"
"Pretty good, but service is horrible!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
Download speed puts DSL to shame and browsing is a little faster with cable. AT&T service for DSL is outstanding compared to the service of COX HSI. If you are computer savy and can get around a few bugs here and there, then Cox is the way to go, but if you need help from time to time stay away from Cox, it is the lowest I have ever seen. The techs don't even know what they are talking about. I know more than they do and that is not saying much. As far as connection reliability, you can't go wrong with either. Overall, I will take Cox and the speed over the DSL unless they up the DSL speed in my area.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
 Review by razzorr
Posted: 12 days ago
member for 7.8 years, 2774 visits, last login: a few hours ago
Fort Smith,Sebastian,AR
$44 per month
about 5 days
"Stable, Fast."
"None at this time"
"It works like it should."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I have COX preferred. It took the place of AT&T DSL. I had AT&T for 8 years on the 3M tier. I started having line trouble. Instead of fixing the line they moved me to the 1.5 tier.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
Review by dtdrnll
Posted: 14 days ago
member for 9.2 years, 50 visits, last login: 14 days ago
Independence,Cuyahoga,OH
$50 per month
"as advertised - a rare treat!"
"pricing"
"excellent for telecommuters"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
As a telecommuter using high-overhead VPN tunneling and encryption, life was slow and boring with the legacy, yet lower-priced, 1M/256K, package I had been using. Just upgraded before noon to 2M/1M, and this evening's speed test was right on as advertised. Cox cable internet has been extremely stable, without re-booting the modem for months on end. Vonage VOIP has also run flawlessly over the Cox service. This is in stark contrast to previous Adelphia/Comcast service, which required (sometimes daily) frequent modem re-boots, frequent service calls, and a modem change. On the TV side, good value, but they only seem motivated to keep my price right under the ATT Uverse pricing. Just enough to keep me in-house.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
Review by SlashG42
UPDATED: 15 days ago
member for 7.7 years, 461 visits, last login: a few hours ago
Metairie,Jefferson,LA
$60 per month
about 4 days
"Fastest available in the area. Competitive prices."
"Phone techs are sometimes technically ignorant."
"Better than AT&T, which is the only competition in town."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Running Premier, I see speedboost downloads up to 3MB/s for the first maybe 30 seconds, then down to 1.8-2MB/s. That's MBytes, not Mbits. Uploads are 400-480K for 15-30 seconds, then down to 250-300K.
I'm content with it, but could always be faster. Currently it's the best deal, and highest speed in the New Orleans area far as I know.
Order and install was good overall. The tech who was sent to the house was very competent and polite.
Arris Touchstone telephony cable modem with backup battery was supplied with service. It works. No bells and whistles. Just works.
The phone techs sometimes still have a hard time understanding when I call with a connection problem. If I mention that I have a telephony modem, they transfer me to the phone support department that only handles problems specifically with the phone side of the service, not the connection itself. That gets frustrating.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
 Review by Ikyuao
UPDATED: 25 days ago
member for 2.7 years, 749 visits, last login: a few hours ago
Wichita,Sedgwick,KS
$60 per month
"premier speedy are totally bullet train!"
"Nope and cable latency is good but not guaranteed"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Cox ISP were good internet provider in Wichita, ks and I hope that DOCSIS 3 is coming soon in my the area.
*UPDATE Oct. 19, 2009 21:39*
I placed the implemented to put a filter on TCP reset for inbound traffic direction only and I don't find any single encountered problem of iptables firewall and my experience were great, smoothly and speedy and my P2P applications wouldn't be interrupted by rogue hacker or either internet service provider forged TCP reset packets where it is filtered at inbound traffic direction only and speeds of internet were great at times, DNS caching forwarded server were implemented too that were boosted my productivity of an internet and my pleasure of an internet of gaming. I don't care if Cox internet service provider wants to keep sending any forged TCP reset packets to a consumers also includes me but that will not affected my productivity of an internet due that forged TCP reset were filtered at inbound of my iptables firewall system however I understands that Cox internet service provider have right to send out any forged TCP reset packets on their OWN network equipments as Cox's networks so that isn't mine. 
Anyone who running Linux OS so that can take of advantage of iptables firewall to put filter on TCP reset packets as disruptive packets of downstream of receives from ISP who maintains ISP's network equipment by sending the TCP reset to cut any virtual circuit connection down of TCP network inside of ISP networks and Linux users receives TCP reset is filtered at the point of iptables firewall be dropped and that puts Linux users be on full of a free fast lane all times, for windows users are utterly completely SOL that don't have tools to filter TCP reset packets out of their way.
Bittorrent download speeds were great speeds in the short time that is great to share the files over an internet with combination of iptables is blocked the TCP RST and use bittorrent encryption, I use UDP for both tracking and DHT, my kbittorrent were running over 2.5 MB/sec to 3.0 MB/sec of download rates that is really great!
Followup comments:  Gamer
join:2006-12-09
Phoenix, AZ |  Bad information, reviewless-review.
Preceding thread: »[KS] experimental TCP window size | |
| | TheNerdGirl
join:2006-12-09
 ·Cox HSI
| Re: Bad information, reviewless-review. This is a bad review I have read. How is the service? What kind of computer is the person using? How very good, stable, and reliable the service is in the area? How good is the ping times? What kind of cable modem is he using? What does he thinks of tech support? New users and neighbors are going to wonder how good and fast Cox is. Also, how good tech support is. They aren't going to care about the RWIN the person is using and the speeds which they are using with that RWIN. Especially new PC and Internet users don't know what a RWIN is. All he talks about is he uses some ridiculous RWIN and his speeds are 20Mb. I mean no one really cares. They want information about the service in his area. And RWIN, MTU, and MSS is something that goes right over their heads.
Thank you.
TheNerdGirl | |
| | |
Ikyuao
Pro. debian Linux
join:2007-02-26
Wichita, KS | Re: Bad information, reviewless-review. Thank you. That speeds really pwn3d you XD
 | |
| | | | | | | | bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus | Re: Bad information, reviewless-review. One word to explain that... Powerboost.
--
Prove it... | |
| | | |
| Forums » comments on review of Cox HSI |
| »next review in page (previous review)
Review by nhuong
Posted: 27 days ago
member for 7 years, 345 visits, last login: 13 days ago
Mclean,Fairfax,VA
$70 per month
about 120 days
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
GOOD VALUE for the money, but the tech support is horrible, luckily the connection is fairly stable and consistent.
Followup comments: | Forums » comments on review of Cox HSI |
| »next review in page (previous review)
 Review by N10Cities
UPDATED: 33 days ago
member for 7.5 years, 3697 visits, last login: a few hours ago
Roland,Sequoyah,OK
$170 per month
about 1 days
"Fairly consistent speeds, friendly customer service"
"none so far"
"Very fast service, compared to other solutions locally."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Just recently signed up for the Cox Bundle (Internet, Phone, Digital Cable) since we moved to Roland. Have been so far VERY impressed with the quality of service here in the Roland, OK area.
Phone quality is excellent, TV picture quality is great with no pixelation encountered so far at any time of the day. Currently subscribed to Premier Internet tier and am getting very consistent up and download speeds at most times of the day.
Was initially going to have to wait a week for install, but we are taking care of an elderly person and needed the phone line active as soon as possible for the Life Alert service to be reactivated. I asked Cox Support to expedite the install and they were able to have install completed on the next day after ordering.
Highly recommended service!
Followup comments: | Forums » comments on review of Cox HSI |
| »next page (previous review)
Review by KennyD
Posted: 35 days ago
member for 4.7 years, 799 visits, last login: 2 days ago
Norfolk,Norfolk City,VA
$43 per month
about 5 days
"Fast speeds during off peak hours - 22Mbps / 3.6Mbps(12:00AM - 4:00PM)"
"Craws during peak hours 1Mbps - 3Mbps / 3.5Mbps (4:00PM - 12:00AM)"
"Worth it since the only other option here is slow DSL"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I'm on the Premier Plan w/ Powerboost.. Rated at 20Mbps
During off peak hours its rock solid @ 20Mbps down and 3.6Mbps up
During peak hours it slows to a crawl.. between 1Mbps - 3Mbps down and stays around 3.5Mbps up
They put me on some promotional plan for 6 months @ 43.95/mo
Verizon is supposed to be putting Fios in this area sometime.. no idea when, but for now Cox is the fastest Broadband available so I'll stay.
Followup comments: | Forums » comments on review of Cox HSI |
|
|
(64)
(66)
(83)
·
