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All reviews of Comcast Formerly ATT Broadband


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read 1006 reviews (531 positive) (240 negative)
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Six Month Rating

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$53 per month avg ($45 to $63)

3 year trend

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Review by Mordy See Profile
UPDATED: 25 days ago
member for 7.9 years, 3555 visits, last login: 6 days ago


Denver,Adams,CO
$45 per month
about 10 days
"Very reliable, and pretty good speed"
"Not many"
"Overall, good service. Much better than DSL options"
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(ratings above consensus)

    Been on Comcast since they were originally @home and later ATTBI. Been happy with the service in the Denver area.

    I'm getting 8000 down / 700 up - upload a little slow for things like FTP but not bad overall. Occasional outages, but mostly in the early morning before 6 AM. No DOCSIS 3.0 in Denver yet. Bandwidth has gone up over the years, but the price hasn't - kudos to Comcast for that.

    No billing problems, except the rate is a bundled rate for using Comcast Cable. Pay $10 more per month without cable.

    Webmail/Email is pretty good as well. No issues, and 7 accounts.

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Review by ATLJ See Profile
UPDATED: 33 days ago
member for 9.9 years, 1976 visits, last login: 11 days ago


Atlanta,Dekalb,GA
$59 per month (12 month contract)
about 14 days
"Always up, low ping time with consistent upload and download speeds."
"None now!"
"Now that the upgrade in my area is completed it has been amazing!"
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    The reliability have been great. I rely on my link for work a lot and it is always up and reliable. Download and upload speeds are better than ever.

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Review by KikoOne See Profile
UPDATED: 58 days ago
member for 8.6 years, 974 visits, last login: 1 days ago


Jacksonville,Duval,FL
$63 per month (12 month contract)
about 5 days
"Very reliable speed and connection"
"still no dial up"
"Very happy with Comcast"
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    My Other Reviews·Comcast
    RCA Modem with 6 Mbt/sec now clocking over 10 Mbt/sec
    After all this time, Still working Good.
    Sep 23 2009
    Update;
    Got my old faithfull cable modem for a new Docsis 2 with VOIP built in, has been a week and the think keep losing sync every day 2 or 3 times. this is the most anoying situation when you are using the phone.
    will call comcast tomorrow.

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Review by cduran08 See Profile
Posted: 95 days ago
member for 95 days, 1 visits, last login: 7 days ago


Vallejo,Solano,CA
$55 per month
about 5 days
"Great Speed on Downloads and Streaming"
"None Cross my Mind"
"This is a great service and have never been happier with my Internet Connection"
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    I love my Comcast High Speed Internet. I always have. But I must Say I Like it even better since upgrading to the New Ultra Speed Tier. 22mbps Down and 5 mbps Down. I have 5 Laptops 2 Desktops and 3 Game Consoles all running at high end broadband speed. What more could you possibly ask for

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Review by devjonfos See Profile
UPDATED: 120 days ago
member for 5.4 years, 1395 visits, last login: a few hours ago


Portland,Multnomah,OR
Contract price not specified.
"Internet service seems competitive"
"Video service is lacking"
"Verizon FIOS might be better"
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    My Other Reviews·T-Mobile US
    My apartment complex is wired for both Comcast Cable and Verizon FIOS and right when I was moving in, the Verizon FIOS installation was being completed. I decided to go with Comcast Cable since I was a previous customer at my former residence and the fact that I knew little about Verizon FIOS.

    I initially got double-play, internet + video, for $59.99 a month. Speeds were approximately 6MB down/1MB up, but have doubled since they installed DOCSIS 3.0 in my area.

    Now that I have completed one year with them, my rates are going up, but I did manage to threaten to switch to Verizon FIOS and get my internet rate down to $29.99 a month for another year (that's at the new 12MB down/2 MB up).

    Here's my speedtest back in February: »www.speedtest.net/result/405327043.png

    I am very happy with their internet service, but the video service is the same old meaningless spread of channels with a few HD channels. I would really like a video à la carte service since I only watch a handful of channels.

    Verizon FIOS has been bugging me to switch and they seem to have a better internet service in terms of down/up speed and their video service is offering more HD channels.

    I don't know. I can't decide yet. I may just get internet service and drop the video service, if that's possible with these providers.

    Followup comments:

    nicklulli

    join:2009-07-17
    Jacksonville, FL

    IMO

    In my opinion, Verizon would be a better choice for speed, reliability, and choice. Comcast is not a good company in Jacksonville, but I can't speak for their network in other markets.
    Forums » comments on review of Comcast Formerly ATT Broadband

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Review by JollyStomper See Profile
UPDATED: 132 days ago
member for 6.6 years, 3121 visits, last login: a few hours ago


Pompano Beach,Broward,FL
$43 per month
about 6 days
"Fast. Surprisingly reliable..."
"Took too long to get here!"
"I'm spoiled! Connection is rock-solid."
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    It started when I received a flyer indicating Comcast HSI was now available in my area. Finally!! I waited two years for this day. So, on 1/6, I called and signed up. I got a 3 month promo of 29.95/Mo for the first three months. According to the sales rep, I just missed the 22.95 offer. Whatever. I was scheduled for the following Monday morning, 1/12.

    The big day comes, and at around 10:30, the tech arrives. Very thorough and polite. He checks my wiring, replaces a faulty splitter and some frayed, cheap cable, checks the signal, and all is in perfect range. So he connects my modem, a Motorola SB5120 and it obtains block sync right away. I connect the modem to my xp machine and fire it up. I tell the tech not to install the software as I know the registration process for SAS. Run through the registration, not working. Doh! After checking, I find there is an error (mine) in my proxy settings and quickly correct it. After completing the modem registration, BAM! Up and running. Of course, you know the first thing I did with my new broadband connection was run a speed test right here at dslreports.com. Hitting the caps at 3.2Mb down/249Kb up. I'm happy!

    Since then, I have set up a smoothwall firewall box and my home network: Two WinXp boxes and a Win2k Adv. Server box through a Linksys 5 port switch. All is well and good with the world there. There was one minor hiccup a few weeks ago where the speed dropped to a crawl for about an hour, and that was at a time when I should've been in bed anyway.

    In regards to the infamous "invisible caps", I'm not fazed. However, if I receive a letter (which I doubt), I'll drop it like it's hot and go back to dialup, as hard as that may be to do. I won't waste my time or Comcast's with the jerkoff dance.

    I set up my email accounts w/o difficulty, and they seem to work fine, but I go through a seperate provider for my mail anyway so no biggie there.

    As far as Tech support goes, I haven't had to call for anything, and I won't need to unless all my equipment is ruled out on my end. I know enough of what to do so I can avoid calling support for the most part (I meant to leave the radio button/s unticked by tech support for not rated but, oh well...).

    Overall, the service rocks!!! And a big shout out to my installer who did an excellent job!

    UPDATE:

    Everything is still rolling smooth, no complaints, really. I think i could get the 4Mb d/l in my area, but I don't need it. The speeds are consistently stable overall.

    UPDATE: 4/28/05

    Still no beef with the service (unless you count prior DNS related issues: I never used Comcasts'). Still lovin' it!

    UPDATE: 5/20/06

    After a move to outside of Atlanta, still going strong. No complaints. Can't comment on things like support because, frankly, i never needed them.

    UPDATE: 11/207

    Still no probz. Powerboost is very interesting, and my home network has grown. Connection is still rock-solid. I'm blessed...

    UPDATE: 5/16/08

    The connection is still good for me. Network now incudes a PIX 501, a 3500 switch, a Wii, an xbox360, some more computers and a partridge in a pear tree...

    UPDATE: 11/22/08

    Nothing new to report, except maybe the new speeds coming to the area.

    UPDATE: 7/12/09

    Still no issues. Recently got CDV and dropped my phone line. Everything still works! Curious about when D3 comes to my area though...

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Review by pixarwolf See Profile
UPDATED: 137 days ago
member for 137 days, 8 visits, last login: 116 days ago


West Hartford,Hartford,CT
$56 per month (12 month contract)
about 3 days
"never fail connection -"
"price"
"Never has failed - fast enough for my needs"
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    When I first started broadband with the old @home - I gave up - but with Comcast I have had no problems since install. The one time I thought I had a problem was due to my error - and the technician helped me quickly realize my error. Ordering service, is pushy to get you to sign up, but once installed with a new Motorola Surfboard SB5120 I have had no problems - and would highly recommend. The price is a little high but for a no hassle connection to high speed internet I like Comcast the best.

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Review by agaprazr See Profile
UPDATED: 171 days ago
member for 4.8 years, 1610 visits, last login: a few hours ago


Salem,Marion,OR
$49 per month
"Very steady and reliable service since my last 4 reviews"
"None since my last review"
"Fastest online service available at my home at this time."
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    My Other Reviews·DSL Northwest
    Original download speed was 4000Kbps, has since been upgraded to 6000Kbps with the same 384Kbps upload speed. I consistently get more than the 6000Kbps download speed and usually 360+/-Kbps upload speed. I have not had any problems with Comcast service since my last review. I am very happy with this cable internet service.

    Above is my last review comment. Comcast as continued to provide me with very steady and reliable service. I have had no reason to contact tech support in the past year so I upgraded to a 5 in this category. I have been very satisfied with my Comcast service over the past year.

    This is my 3rd annual review of my Comcast Internet service. Comcast continues to provide me with very steady and reliable service over the past year. I continue to be very satisfied with Comcast and have not had any issues that would cause me to look anywhere else.

    2009 - This is my 4th annual review. Comcast upgraded the provisioned speeds to 13200 down and 2200 up for the same price. No notable problems with service this past year. I still say Comcast is the best for the money in this area.

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Review by lmarisy See Profile
UPDATED: 173 days ago
member for 9.2 years, 1444 visits, last login: 15 days ago


Hialeah,Miami-Dade,FL
$60 per month
"Very fast speeds"
"Wish Blast! was available in my Area"
"I like comcast i give em a thumbs up"
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    Moved to florida 3 years ago from new jersey and decided to give comcast a try, called them up and within 5 days i had the installed here to set me up, he did a nice job and gave me some RCA modem which i had up until last week when they came back and exchanged it for a motorola modem one of the black ones the rca finally went out on me, anyways 80% of the time my connection is solid and stable but when it decides to go out forget it, its out for hours it not days, all in all even though it rarely happens (with the connection that is) comcast is a good isp a bit pricey but hey they all are. im sticking with them.

    Louie

    UPDATE 3-01-2006

    has been quite a few years now i have comcast and 3-6 modems later, (keep getting modems with issues) i finally have one thats seems to be operational enuff for me, not to the actual comcast service, to be totally honest the service isnt all that bad, WHEN IT WORKS , i have alot of downtime here in southern florida too much for my liking but what can i do, im gonna stick with comcast and see if they get their act straight...

    Louie

    UPDATE 07-24-2008

    Here i am in florida still!! and still with comcast HSI, have been with them ever since the AT&T Days and for the past few years i have had some minor issues with my service but all in all its been rock solid, i now have the Phone servce thru comcast which is quite good, great voice quality no downtime at all, i know alot of people have bad things to say about comcast but i honestly cannot complain, i hgive comcat 10 thumbs up for reliablity !!

    UPDATE 05-31-2009

    Still with comcast and let me tell you not single issue in MONTHS!! solid as a rock, i did drop the TV/Phone service so im paying like 65 dollars a month now for 6 Megs down, still great!!!

    Have a great summer everyone!!!

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Review by laengine See Profile
UPDATED: 184 days ago
member for 8.5 years, 186 visits, last login: 19 days ago


Berlin,Hartford,CT
$99 per month (12 month contract)
about 30 days
"They are trying!"
"Inconsistent service"
"Competition please."
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    Here is an update for 2009, we switched to Workplace with 16MB down, no cap, static IP's and phone service. It is much better than the personal service, mostly due to the SMC router/modem and a new RG11 drop. The signal is good, speeds vary, with better uploading.

    After many improvements have made, we are seeing a big change in our HSI and HDTV experience. When Comcast takes over a local area (AT&T) it takes a very long time to make the proper changes. Cable Technology requires a lot of maintenance, something that CT never did. Only time will tell. Wish there was competition, to speed up more changes.

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