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 Review by jbollyn 
UPDATED: 4 days ago
member for 2 years, 8 visits, last login: 3 days ago
 Hoffman Estates,Cook,IL
 Contract price not specified.
 "It is likely not the poor installer's fault - he is 3rd party"
 "Blame CC - the Spawn of Satan!"
 "Buyer Beware"
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There seems to be general confusion and misinformation about installing
a CableCARD in a TiVo Series 3 HD DVR. With this brief review, I hope to
save other forum members a bit of time.
1. Do NOT try to install a CableCARD yourself, by calling the
Comcast call center. The CC CSRs are not trained to do this, even though
they seem to think they are.
2. Call Comcast to schedule a truck roll. Tell the CSR you
ABSOLUTELY need *TWO* CableCARDs, even if the MCard is supposed to be a
dual tuner. In the TiVo Series 3 device, according to the TiVo website,
two cards are ABSOLUTELY required, regardless of card type (M or S).
Here is a quote from the TiVo website:
Two CableCARDs (either S-Cards or M-Cards) must be installed in the Series3 HD DVR and activated by your cable provider before you can view and record two digital cable programs at once (including high definition cable programs). If you install only one card, you will be able to view/record only one program at a time.
Many cable providers are installing only M-CARDs. Series3 HD DVRs require software version 8.0.1c or later to use M-CARDs. Some DVRs are shipped with an earlier software version, so be sure to run Guided Setup, as instructed below, before CableCARD installation.
(end quote)
That's it. If you would like to read more detail about my experience
setting up a CableCARD, here is the link:
»tinyurl.com/5gjbqh
IT Jay
(/end of rant)
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 Review by backfeed
UPDATED: 6 days ago
member for 5.7 years, 1203 visits, last login: a few hours ago
Peru,Miami,IN
$45 per month
 about 3 days
"Speedy and reliable"
"Hmmm....nothing right now"
"Comcast does it right here."
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It has been a while since I have updated the review. I still cannot complain. The usage caps have been announced at 250 Gb...I average about 30-40 Gig a month so I have some room to grow my usage. Powerboost works as advertised. Comcast gets a lot of bad press on this site and while I am sure there are real issues, I can not complain about the service here.
Arriss modem (digital voice), Linksys router with Tomato firmware.
Speed test tonight (with powerboost)
28 Meg down 2.54 up
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Review by JBParsons
UPDATED: 10 days ago
member for 5.9 years, 128 visits, last login: 3 days ago
Michigan City,La Porte,IN
$46 per month
"Speed is increased over time."
"Eratic reliability, low upload speed, high price, prices go up"
"Necessary, but over priced"
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I've had the service for many years - since it was made available as @home.. Initially it was very erratic for about a year; then it worked fine for several years. In 2002 ? service became very eratic again very slow with many outages for hours or days. Tech came and replaced outside line, inside line, connectors, splitters, filters, etc.and things were fine for close to a year.
More recently I loose the connection numerous times each day usually for only a few minutes at a time and sometimes longer. How do I know? By using dslreports.com to monitor my connection. By the time I call Comcast it works
It's Comcastic = High price Low value.
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Review by Boraxo
UPDATED: 21 days ago
member for 3.5 years, 8 visits, last login: 21 days ago
San Ramon,Contra Costa,CA
$30 per month
about 1 days
"Fast appointment, fast install, everything works great"
"Took 1 hour to order by phone"
"Kicks butt over competition, well worth the price"
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Had Comcast in SF, decided to order when I moved to the 'burbs.
It was a hassle free experience. Ordered Wednesday, installed Thursday. Tech was quite friendly, got everything working quickly, was up and running instantly with no wifi connection problems. Comcast is the best. Highly recommend. No way I would go back to DSL.
I ordered 6MB as part of "double play" package. Was supposed to cost $66/mo for cable and internet, but the CSR said the price had dropped to $60/month (guaranteed for 12mo). The teaser promos are cheaper for the first 6 mo. ($29/mo) but then increases to $42/mo. just for internet. Skip the "triple play" package as you can get local telephone service far cheaper than $33/mo.
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Review by calathea
UPDATED: 27 days ago
member for 6.6 years, 1049 visits, last login: a few hours ago
Corvallis,Benton,OR
Contract price not specified.
about 11 days
"It has been fast and reliable"
"Comcast immediately & cheerfully fixed billing error"
"Love my cable"
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8 August 2008 -- later today
Billing mistake was corrected. Happy again. Still not completely satisfied with pre-sales information because the salesman said the CSHI was included. It's not; it's an extra $10 per month. He also said the modem rental was $5 but it's $3. You want accurate information when you're considering buying something.
8 August 2008
Oops -- billing mistake -- bill is twice what it is supposed to be -- There's an installation charge that was supposed to be waived; 'free' services are being billed -- we will see what Comcast's response is
30 July 2008
We got the Comcast "Triple Play" internet, cable TV with 2 telephone lines installed Monday. It costs $133.99 per month for 6 months and then goes up to $188.30. We get unlimited domestic long distance and all the phone bells & whistles (caller ID, voicemail, etc.) as well as a lot more TV channels. We were paying for two telephone land lines and had to make sure no one accidentally dialed a long-distance number from one of them. We also were using an answering machine rather than pay for voicemail! Once the starter rate expires, we won't be saving any money but will be getting more service.
We ordered from a Comcast sales contractor who was working our neighborhood. They installed it the day they said they would, and it went fine. We're using a RCA by Thomson DHG 535-2 eMTA modem thingamabobby.
So far everything has worked great. The only thing I didn't like was the price somehow got added up wrong at first, so it looked like we would be paying less than before when actually we aren't, at least after the intro rate expires.
18 October 2006
Can it really have been almost 3 years since I updated this review? Been with Comcast the whole time, not that many outages, great speed, still very happy.
Still have the same modem, but have been through several routers. Replaced the Netgear router and access point with a Lynksys router/wireless combination. That one just died a few weeks ago. Now we've given up the wireless because of security issues, and are using a Netgear firewall.
**********************************************************
Broadbandreports.com asked me to update my review,of Comcast, so here goes. I LOVE my cable and it has been completely solid and just keeps getting faster for the last year or so. I consider $45 a month expensive, but it's worth it.
I have a Toshiba PCX2200 modem, an Asante FR3004LC router and a Netgear wireless access point. And what I do behind my router is nobody's business.
I didn't have any trouble with the migration from attbi to comcast. The information from Comcast was insufficient, but this board provided all of the information needed to manually move my email over.
The only problem was that one day the tree trimming company was out working for Pacific Power--they accidentally knocked down the cable equipment with a tree limb. My connection died, but when I looked outside the Comcast truck was there and they had it back up the same day.
Calathea,
A happy Comcast user.
24 December 2003
**************************************************
On March 8 suddenly my connection was gone. ATT said they would have to send someone out. The tech showed up as scheduled this morning, tested the line, went outside and looked at the cable. It was full of water. He called one of his ATT buddies to come over, and they installed new cable from the telephone pole to the house. All this took about an hour.
The tech also gave me the information I needed to register my new modem. The upload speeds used to always be really slow; they've doubled. All this service and I'm still on my 6 months introductory rate of $9.95 per month!!
********************************
After the Qwest/MSN fiasco in early November, I spent about a month and a half trying to get non-MSN dsl back from Qwest. Finally had to abandon that idea due to Qwest's incredible bumbling incompetence, and contacted Megapath. They were willing, but their subcontractor New Edge Networks dropped the ball. They missed a couple of appointments and the one time a guy did come out, he sort of looked around and said he didn't want to put in the wiring. Didn't want to use the existing wiring either. OK . . .
Then ATT sends me a postcard offering cable internet for $9.95 per month for 6 months, $35.99 a month after that. Now to be fair, I had tried cable before about 3 years ago, so the wiring was already in place; even the cable modem was still lying around. So Friday I call, and Tuesday the tech is supposed to show up between 8 am and 10 am. The doorbell rings at 8:00 am sharp.
I had ordered the basic install. You say I'm supposed to put this CD in my machine?? Not likely. Not after the MSN CD completely hosed my system. So for another $25 the guy set it all up for me manually, while I watched over his shoulder, in case he made a false move.
The process wasn't totally without glitches. After the tech left I lost the connection and had to call tech support. She said they I didn't have any signal and they needed to close the workorder. OK, I waited a couple of hours--still no connection. I dialed up and used their adorable online chat tech support. "Just be patient," the guy says. "We're working on it."
So I toddled off to work and when I got home, there's the connection up and running. After using the tweak tool here on dslreports, I'm getting nice fast speeds and am deliriously happy with my cable. I got an Asante FriendlyNet router so I can hook up my laptop like the old days with the dsl. The router was easy to set up; the one problem that cropped up was solved in a couple of minutes by a call to the Asante tech support.
So far, the cable connection has been way more reliable than the dsl, which used to drop me off regularly. Oh please, let it continue . . . .
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Review by KikoOne
UPDATED: 34 days ago
member for 7.3 years, 865 visits, last login: a few hours ago
Jacksonville,Duval,FL
$63 per month (12 month contract)
about 5 days
"Very reliable speed and connection"
"still no dial up"
"Very happy with Comcast"
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RCA Modem with 6 Mbt/sec now clocking over 10 Mbt/sec
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 Review by mosesr
UPDATED: 42 days ago
member for 5.9 years, 786 visits, last login: 2 days ago
Lake Elsinore,Riverside,CA
$30 per month (3 month contract)
about 4 days
"Free Speed Increases"
"Need to call Service Retention in order to get new promo's"
"As cost goes down and speeds increase = Best Value!"
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01-30-06
I'm now back with Verizon DSL. The promo with Comcast has ended and the $14.95 with VOL can't be beat!
Update: 10/04/05
still with Comcast; have been on several promo's to get lower price. Comcast has done several things to remain competitive in my region by bumping up speeds, doing much better keeping service up and adding free value like software firewalls and anti-virus.
Like I said before I'm so far from Verizon's CO they really can't give me anywhere near the speed I'm getting on cable and even if Verizon FIOS was available the cost, for me, would be prohibited. Bottom line... Comcast has provided me the best service to date, I have no complaint's, really.
2nd time I have moved from Verizon DSL to Comcast Cable; reason was lack of speed from VOL due to the fact I'm to far from CO. I was paying $30 per month for 768/128 and getting much less...very poor value compared to $38 per month from Comcast with speeds 3000/256.
The bad part with Comcast is my promo price will jump to $56 per month because I don't have cable TV after 12 months. Hopefully they will offer me another promo and if not I'll be forced to go back to DSL VOL.
The other bad thing about Comcast is DNS access seems to not be nearly as solid as DSL/VOL. When accessing web pages you will get address can't be found very often and that could happen day or night but it isn't so bad that I have reported it. You can see numerous bitches about this here in the Comcast forum.
All I wanted was better speed for the $ and I'm getting that with Comcast!
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 Review by lmarisy
UPDATED: 42 days ago
member for 8 years, 1102 visits, last login: a few hours ago
Hialeah,Miami-Dade,FL
$60 per month
"Very fast speeds"
"Wish Blast! was available in my Area"
"I like comcast i give em a thumbs up"
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Moved to florida 3 years ago from new jersey and decided to give comcast a try, called them up and within 5 days i had the installed here to set me up, he did a nice job and gave me some RCA modem which i had up until last week when they came back and exchanged it for a motorola modem one of the black ones the rca finally went out on me, anyways 80% of the time my connection is solid and stable but when it decides to go out forget it, its out for hours it not days, all in all even though it rarely happens (with the connection that is) comcast is a good isp a bit pricey but hey they all are. im sticking with them.
Louie
UPDATE 3-01-2006
has been quite a few years now i have comcast and 3-6 modems later, (keep getting modems with issues) i finally have one thats seems to be operational enuff for me, not to the actual comcast service, to be totally honest the service isnt all that bad, WHEN IT WORKS  , i have alot of downtime here in southern florida too much for my liking but what can i do, im gonna stick with comcast and see if they get their act straight...
Louie
UPDATE 07-24-2008
Here i am in florida still!! and still with comcast HSI, have been with them ever since the AT&T Days and for the past few years i have had some minor issues with my service but all in all its been rock solid, i now have the Phone servce thru comcast which is quite good, great voice quality no downtime at all, i know alot of people have bad things to say about comcast but i honestly cannot complain, i hgive comcat 10 thumbs up for reliablity !!
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 Review by christos
UPDATED: 47 days ago
member for 6.6 years, 2456 visits, last login: 1 days ago
Bridgewater,Plymouth,MA
$33 per month (24 month contract)
about 14 days
"Always on"
"Tech support, or lack there off."
"Better than dial - up, still waiting on FIOS"
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Their tech support is not always knowledgable. Luckily I had to use them very few times. Outages have been very minimal.
DSL is not very reliable in my street, so I am stuck with them I wish Verizon would hurry up and bring FIOS to my town. All in all I feel I get a good value for my money.
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Review by viterbi
Posted: 49 days ago
member for 3 years, 20 visits, last login: 34 days ago
Atlanta,Dekalb,GA
$45 per month
about 65 days
"Cant think of any"
"Turned off my service because I gave the technician a bad review after he failed to show up for the installation."
"Avoid this piece of crap cable company...dont put yoursefl through this!"
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Just avoid these people all together. Even the supervisors are impossible to deal with!
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