how-to block ads
|
»next review in page
Review by muskoka1968 
Posted: 1 year ago
member for 1.2 years, 25 visits, last login: 348 days ago
 Schreiber,ON
 $36 per month
 about 7 days
 "Good Uptime, Constant Speed"
 "Long wait for Installation"
 "The best bang for the buck & Greattttttttt for Streaming Video"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
The only bad thing was waiting 7 days for the installer to arrive & the installer was finished in under 10 minutes.
Followup comments: | Forums » comments on review of Shaw |
 | »next review in page (previous review)
 Review by Its a Secret
UPDATED: 1 year ago
member for 1.7 years, 949 visits, last login: a few hours ago
Kelowna,BC
$32 per month
about 1 days
"Speed, service, support, and reliability"
"None so far"
"A very good product"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I used to have Telus for services, but they were a nightmare. I've changed back to Shaw in August. 2005 and haven't looked back yet. Internet and phone service is very good. Staff very helpful on the rare occasions I need support. NO billing issues. A 10 in my view.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by dwoytas
Posted: 1.1 years ago
member for 1.4 years, 21 visits, last login: a few hours ago
Sylvan Lake,AB
$40 per month (12 month contract)
about 2 days
"Good speed with virtually no down time"
"Slightly more expensive than the competitors"
"If speed and uptime are your concerns, this is the best bang for your buck"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Telus ADSL is the only other competitor in this area. There reliability is good as well but their speeds are slightly slower. To compensate, their monthly rates are about 20% cheaper. With Shaw you can bundle you cable, internet and phone (VOIP) to save a little bit more on each service.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by (hidden by request)
Posted: 1.1 years ago
(review was emailed from domain gmail.com)
New York,New York,NY
$40 per month
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
A good service, better than my previous DSL
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
 Review by EveryName
UPDATED: 1.1 years ago
member for 7.9 years, 2320 visits, last login: a few hours ago
Montreal
$50 per month
"Tech Support is great"
"Slow connection (area overload), connectivity issues"
"Great deal for the price. If it works."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
The service was already here when I moved into this apartment. At first we had tons of connection issues. The modem would lose signal and not reconnect for several minutes. This would happen every day, several times a day. It went away, and hasn't happened in a few weeks.
The service has always been slow. We have a 10Mbit connection, and its rare to reach download speeds above 200KB/s anytime apart from 2am - 6am. Then it will download at speeds up to 2.2MB/s (I guess using PowerBoost). Pings during the daytime are also dreadful some of the time. Its just weird because sometimes we'll have amazing speeds and the next minute its slower than dialup. Very inconsistent, and annoying.
I have talked to tech (who btw, are great!) and they said our area of Vancouver is overloaded and that they are probably going to upgrade our area, but they don't have a date yet. They just said probably within the next few months.
For the price ($50 a month), it would be awesome if it worked.
We haven't looked into DSL yet, but if Shaw doesn't get their act together, there will be no other option.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by Tape_Worm
Posted: 1.1 years ago
member for 1.1 years, 0 visits, last login: 1.1 years ago
Calgary,AB
$56 per month
"Incredibly fast even at peak times. Very stable."
"Nothing major."
"Probably one of the better providers in the country."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I'm using the Shaw Extreme 10mbit/1mbit package. It's not perfect, but then nothing is.
The order process wasn't particularly painful (although the billing system was) and there were some minor hiccups (too much signal) at the beginning. But these were corrected on the 2nd tech visit. I was lucky to get a 1/2 decent tech on my 2nd go around, the 1st tech was lousy.
I almost always get ~9 mbit/s, although in the last two weeks it's been severely diminished due to some work that they're doing in my area (confirmed with Shaw). But normally it's full speed.
I've only had to call the tech support a couple of times, and they were pretty good (i.e. not a lot of meaningless diagnostics nor jumping through hoops like Rogers). And all of the CSRs were friendly.
Compared to the other providers I've tried (that is, Telus, Bell and Rogers) they're top notch. When I had Rogers in Toronto, it was a nightmare for stability and Telus was a rip off (I was paying approximately the same amount for 1/2 the speed - I had no choice in this case). And Bell, the less said, the better.
I wholeheartedly recommend Shaw.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by zytsef
Posted: 1.1 years ago
member for 3.3 years, 27 visits, last login: 224 days ago
Vancouver,BC
$29 per month
about 10 days
"cheap promotional price"
"slow to get installation"
"good enough"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Value for money:
(ratings match consensus)
|
I originally attempted to go with DSL service because it's generally a little cheaper only to find out that the shack I live in has wiring problems. Contacted Shaw the same day. Got a special promotional price on their High-Speed Xtreme package for the first 7 months. $30/month for 10M/1M advertised, 100GB cap, regularly about $51.
Seems like they're very busy, though, since they told me it would take 10 days to get a tech out to install. The tech was late by an hour and a half but we plugged in the modem and everything was working within about 5 minutes without problems. A Motorola SB5102 modem is provided as part of the monthly price.
Initial tests are pretty decent. Between 6Mb and 7Mb down and roughly 800Kb down, no packet loss and an average latency of 70ms. Not as impressive as they advertise and probably not worth $50/month, but it will do nicely for the next 7 months.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by suaveddie
Posted: 1.1 years ago
member for 8.8 years, 266 visits, last login: 165 days ago
Burnaby,BC
Contract price not specified.
"Reliable speed and connection. I am not a gamer, but for my purposes, the connection is great"
"Solid connection, good speed, haven't had to use support yet."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I get a consistent 5Mb download and 500 kb upload even with wireless lan at home. Switched from awful Telus DSL service close to a year ago.
Followup comments: | Forums » comments on review of Shaw |
| »next review in page (previous review)
Review by davidwillis
Posted: 1.1 years ago
member for 1.1 years, 0 visits, last login: 1.1 years ago
Victoria,BC
$150 per month
about 3 days
"quick cheerful service,24/7 internet tech service"
"none"
"excellent service and response times"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
i did consider dsl thru the phone company but i had just to many reports of poor service and relibability.i have a full service internet package with a booster add on which includes my cable as well as my internet. the total comes to approximately $95.00 a month .all it took was a phone call and i had all i asked for with in 4 days .they had a motorola modem.i belive what stuck me the most has been the attention to me as a customer .i feel as they value me and have no hesitation in responding to any request i make ,within reason,and always are able to provide me with a reasonable explaination if something is going to take more time than mentioned and if something is not availible .
Followup comments: | Forums » comments on review of Shaw |
| »next page (previous review)
Review by darvin111
Posted: 1.1 years ago
member for 1.1 years, 1 visits, last login: 1.1 years ago
Edmonton,AB
$47 per month
about 14 days
"Reasonable speed for price-base package 5 meg"
"port throttling, extreme p2p/BT throttling now throttlings MMO-unresponsive level 2 tech support"
"I am seeking alternatives as Shaw is useful only for surfing"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
After 3 days of solid lag free play on Age of Conan, Shaw is now verifiably throttling the server packets in the same manner at BT or P2P packets, with no way to differentiate implemented.
The level 2 tech I spoke to was unresponsive, advising that customers in the area were abusing bandwidth and that they were trying to ensure bandwidth is available for everyone (scripted much?)
Tracert results time out on first hop from modem out and are picked up with 80-90ms latency down the linem regardless of destination IP. Shaw's own website time's out completely after 13 hops.
Level 2 advised operations are "constantly checking infrastructure for congestion" but he has no information regarding whether or not my area has a congestion issue.
I use Teksavvy in Ontario and have NONE of these issues. Should I have access to ADSL in area I will drop Shaw like a rock, because Teksavvy is actively involved in keeping their customers happy.
very unhappy
Followup comments: | Forums » comments on review of Shaw |
|
|
Shaw
(15)
(14)
(12)
