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All reviews of CrossLink Internet


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Ad-hoc CrossLink Internet Forum

Reviews:
read 3 reviews (0 positive) (2 negative)
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Review by itwonder See Profile
Posted: 8.8 years ago
member for 8.8 years, 66 visits, last login: 95 days ago


Warrenton,Fauquier,VA
$55 per month (month by month)
about 1 days
"Advertises best performance and service in the area, no setup fee"
"High cost, did not perform as well as Earthlink on DSLR Speed test, rude billing support"
"I terminated the account and I will never use them again"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Value for money:

    For 2B IDSN, Crosslink charges $59.95/mo for 480 hrs. B channel time, much higher than Earthlinks $35/mo unlimited. Setup was NC, a good point. The promised superior performance would have been worth it to me but it was not evident in my experience. Hop count to west coast site I use was higher than Earthlink. Performance on a VPN to the west coast was terribly slow. My DSL Reports speed test and toast.net speed tests results were lower than Earthlink, particularly upload. I was astonished to receive a rude and unprofessional response from billing department representative upon cancellation. I still hope to discuss that matter with his boss. To their credit, I was not charged for the account.



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Review by (hidden by request)
Posted: 8.8 years ago
(review was emailed from domain cninetworks.com)


Gaithersburg,Montgomery,MD
Business customer
$99 per month (12 month contract)
Covad
CLEC party: Covad
"Just Bad"
"Stay Away."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I have dealt with several DSL providers in the MD, DC, VA area and I have to say that this one is by far the worst. The tech staff did not return phone calls during the numerous outages and when I finally got them afterward, they blamed all the problems on COVAD. I have since moved to UUNet which also uses COVAD and have not had any downtime. I would recommend UUNet or Capunet before considering Crosslink.Get your FREE download of MSN Explorer at »explorer.msn.com

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