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Review by AWS_Chris 
Posted: 8.5 years ago
member for 8.5 years, 9 visits, last login: 7.5 years ago
 Allen,Collin,TX
 $50 per month (12 month contract)
 Southwestern Bell
CLEC party:
 "Competitive pricing, great service"
 "Only basic services provided"
 "Glad to have them as my provider"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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After a harrowing experience with Internet America, I ordered service with
OnRamp Access for DSL. From the start, I had nothing but wonderful results
with this company. The salesperson was very helpful, and while not very
technical, was able to find the answers to those questions I posed that she
could not answer. I went with their Business Solution, but I was looking
for 3 bridged IP addresses. The salesperson put me in touch with one of
their senior technical people and they quickly decided that what I wanted
was easy for them to do. It didn't match exactly to any of their "standard"
DSL types, but they were more than willing to work with me to get me exactly
what I wanted. The circuit was installed and ready about 2 weeks after I
ordered. I worked with one of their tech-support people to bring the line
up (had some minor DHCP issues) and was ready to go. The tech-support was
very knowledgeable and --much to my surprise-- had direct access to all of
their servers and routers. This made it a breeze for him to troubleshoot
the DHCP problem and get it fixed quickly. My Email was already setup and I
was up and running within about 30 minutes of the circuit being installed.
3 DHCP-assigned IP addresses, 1.5/128 speed, 2 email addresses on a
virus-scan email server (with more available if I want them) for about $50 a
month...half of what I was paying at Internet America for MUCH better
service. On the technical side, I have had some issues with packet loss (5
to 7% max) at times but it's never been consistent enough for me to bother
calling up and trying to get it fixed. I highly recommend OnRamp for anyone
in the Dallas/Austin area. They are one of the big-boys, but the more
personal service and competitive pricing makes all the difference.
Chris Oyler
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