Review by RayW 
UPDATED: 251 days ago
member for 6.8 years, 3171 visits, last login: a few hours ago
 Layton,Davis,UT
 $50 per month (12 month contract)
 about 11 days
 Qwest
 "It works like 1.5/1 meg should (yes, I have the old upload speed still)"
 "It is 1.5/1 (but that is a Qwest limit) and a static IP"
 "After over 5 years, the biggest complaint is still Qwest."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
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Update 28OCT2007 : For 1 year my cost for Xmission was about $130/yr, but has jumped to a bit over $140/year. Total transfer cap is now 100 GB (both up and down) but that is still only during weekdays from 7 a.m. - midnight.
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UPDATE 11OCT2003 : Still recommend this ISP to those who need one and do not need an AOL like environment. The only gripe I have is that they are not visibly pushing Qwest to give better service, but then I suppose that given some of the horror stories I hear about other ISP/telco situations, I should not complain much. 12 G up and 12G down a month is plenty at this time, even with the active web page I have. Price was still $102/6 months at last renewal.
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UPDATE 10Feb2003 : Still doing fine, most of the problems they jumped on right away. The only two big complaints were when the newsgroups went down for several days and there was a major problem with connections for a significant time, there was no update on what was going on. Other than that, they now give a free lunch on Bandwidth at night and on weekends.
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Static IP, DMT, Cisco 678 into a network with Win98/Linux/Win2000, 640/256 connection, $32 to Qwest/$18 to Xmission
Transfered from Burgoyne about 3 weeks ago. So far I have a better connection for HTTP, PING/TRACERT, FTP, POP3, and SMTP, and a live body answers the phone and checks the line when I have a problem after 2100 (or there is a message on the recording saying there is a problem). Most downloads now come in at around 50-72 KB/s instead of 30-40 KB/s.
Install coordination was marked low because I did all the leg work, but was not marked 1 because everything was in place when Qwest FINALLY got the line shifted a day late. Mybe it should be higher, but...
Web page for those who want to do that stuff is easy to do, the only bad thing is that the default webpage has your email all over it. So I edited the files and replaced them. Piece of cake with WSFTP and Netscape edit.
There are some easy to use Xmission addressed proxy servers available that seem to work fine for most normal operations.
I find that most tech calls are bordering on brusque (but that could be because they assume you know what you are doing). However the one time that I could not logon to Xmission the tech walked through the checks verbally, verified that he could see the 678, and was professional. When I said I would go research my end again, he said call back if I needed more help (turned out to be a M$ problem from the bug fix applied the previous session).
The only thing I am currently worried about is that twice now I have had an outage where I could not get to DSLR or www.wrh.noaa.gov (for example), but other sites were accessable.
And of course it does not hurt that some of the staff prowl about on DSLR forums either  and they increased the transfer limit for those who are hungry.
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