Review by guhuna  UPDATED: 1 year ago member for 8.6 years, 4409 visits, last login: a few hours ago
Discovery Bay,Contra Costa,CA
$72 per month (month by month)
about 6 days
SBC
"Its a DSL line."
"DMCA letters."
"There are other providers, check them out first!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I had SBC's 6000/608 service for about a year and a half and well the price went up to $150 a month and thats a bit to much for my pocket. So I started to search around for other providers and the first one I checked was Sonic.net and when I saw that they had a special for the 6000/608 package I had to do it. So I ordered the service and they said about a week, I talked to a (inside tech for SBC) and he said that they provisioned the line 1 day ahead of what they told me. So sure enough 1 day ahead schedule I came home from work and my old SBC IP's were dead so I went ahead and plugged in their IP's and it worked. I was surprised and the speed was the same as with SBC. The only thing is pings are a little higher then SBC's but I dont care because I dont usually play online games anymore.
So the bottom line is they are a great service provider, plus they are very local I can call up and actually talk to a non-outsourced tech which is a big plus in my book.
::1.21.06::
Well its been over a year now with Sonic.net and things have changed since then. First off the routing has gone to shit. I'm closer to the east cost then I am to the west which DOES NOT make any sense. Uptime has been great other then the fact of ASI screwing shit up. Overall speed is good, It was great in the beginning but a couple weeks ago that changed. Phone service went out with DSL because of some ""cut cable"" well ASI/SBC got things back up and running somewhat. Now my upload is cut in half and Sonic.net says ASI will say its within spec. Hmm strange because before the outage I was getting 608 on the upload side and now my profile reads 384. They say the RT is giving me 608 which is bullshit because 3! Modems say other wise.
::1.16.07::
Well its almost been a year now and things have gotten a lot better with the service. I have since switched over to a different telephone line and the sync rates went up plus the sync loss and other things stopped. It also helped that when this happened I put a DSL splitter outside of the house to eliminate any internal wiring issues that could arise. Uploads are now 768 which is cool, then again the price is kinda expensive but its well worth it in my opinion. Tech support is still A+++, they answered any of my questions within a timely manner.
I hope that within 6-8 months they'd come out with a faster tiered service. But of course they have there hands tied behind their backs because of ASI.
:::1.7.08:::
review has been taken down. will update at a later time.
:::11/08:::
As of the 4th, I'm searching for a new internet provider. Sonic.net WAS nice but a recent post has made me think otherwise of this company. They are nice in the fact that when there is a problem you are speaking with someone in Santa Rosa which is the only plus in my book. Other than that they are like any other provider out there. Especially with all this usage based crap that's going to hit the fan in a couple of months I want out of att's crappy lines altogether.
"Obama on the other hand has addressed the issue head on, and has a stated goal of open access. This includes honoring the principals of network neutrality, and hopefully, vibrant competition again instead of simply giving the Internet as a whole to the monopoly Cable and Telco."
Sorry Dane, But ain't gonna happen in the 4 years he'll be in office. Like I said don't hold your breath.
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