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Member review of Avvanta Communications Corp


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Ad-hoc Avvanta Communications Corp Forum

Reviews:
read 40 reviews (35 positive) (1 negative)
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Review by bruxx See Profile
UPDATED: 1.7 years ago
member for 5.5 years, 21 visits, last login: 247 days ago


Yakima,Yakima,WA
$65 per month
about 5 days
Qwest
"Quality, Connectivity, Support"
"Qwest as carrier, need faster speeds."
"Excellent DSL provider, highly recommended."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Avvanta Communicat..
    I have had few successes out trying numerous ISP's in my area. I had been using Charter and was at a point of extreme frustration, high latency, inconsistent speeds, random drops of service with no explanation, virtually no support and staff who out right lied about technology I work with daily. I had tried other DSL providers with disappointing results.

    I ran across Blarg (Now Aavanta) and upon contacting them I was pleasantly surprised, I called for information on their services and found I was speaking to a tech who knew what they were talking about, and they were not arrogant or condescending about it! They were helpful and pleasant to talk with, once I signed up the kit with modem arrived within three days, and the carrier had the circuit lit up I was on-line in a matter of minutes.

    I've been with Aavanta for almost a year now, the service is excellent. Speeds are stable and with low latency, I have their fastest service available in my area at 7Mbs/896Kbs for $26.95 per month, plus QWEST circuit rates at $38.00 per month.

    The only negative points I will make against Aavanta is I hope to see higher speeds offered in my area and perhaps a carrier other than QWEST.

    Lastly, during the wind storms in the Puget Sound region on 12/14/06 Aavanta went dark for about 3 and a half days, although I was not directly affected by the storms the lack of Internet service was inconvenient. I understand that Aavanta has implemented an emergency NOC in a different geographic region to avoid that problem in the future.

    I highly recommend Aavanta if you can get them in your area.

    Followup comments:

    InSearchOf

    @avvanta.com

    Blarg/Avanta Failed to have a plan

    I am not so kind about the down time. They completely failed to have a plan in place. I cannot understand why they did not have an Earthquake plan in place. Any reasonable person wouuld have appolied the proceedured such as damaged buildines that were outline in that. They cannot excuse this.

    Also, I see you are paying less than I am for a better speed connection. Again, they failed to notify their customer base of a better deal either in Email or on the phone.

    And the lack of someone getting on line and posting to forums about status was also unacceptable.
    Forums » comments on review of Avvanta Communications Corp


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