 Review by a333 
UPDATED: 106 days ago
member for 2.4 years, 911 visits, last login: a few hours ago
 Rego Park,Queens,NY
 $19 per month (12 month contract)
 about 10 days
 Verizon
 "Great, once you get verizon to haul a$$"
 "Tech support mightmare"
 "Rock solid service... good value if you're willing to deal with poor tech support."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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UPDATE 8/6/09: Just moved to a new place only about a mile or so away.... pretty much uneventful move. Phone was hooked up by 8/4, and DSL got solid sync the next day, although for some reason they pushed my SRD to 8/12/09....lol. Anyway, still rocking at 1 Mbit/384 Kbit. The line is still knock on wood, with stats telling me that I'm approximately 7,500 feet (EWL) from the CO.
Just realized I haven't updated the monthly cost in a while... just changed it to the $19.99 rate.
UPDATE 6/13/09: Well, it's been I think 3 years now, and no problems so far. Excellent uptime, latency, and routing. And I'd notice.... considering that I'm on 24/7, and also run SSH/FTP servers and SOCKS proxies, using DynDNS.
No comment on tech support, as I've never had to use it. Seriously, holding synch for 6 months = EPIC WIN. If only Verizon didn't push out that firmware update... oh well.
Anyways, speedtest: »www.speedtest.net/result/516865644.png
Stats:
Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 1179 447
Margin (dB) 31.0 26.0
Line Attenuation (dB) 23.0 11.5
Transmit Power (dBm) 12.0 11.9
The stats speak for themselves..... this line is knock on wood.
7.1 is finally available, but I'm OK with 1/384. Most of my heavy downloading can be done at school anyway.... 10 Mbit symmetric ethernet FTW....=)
Plan: 1/384
Price: $19.95/mo for 1 year I think... + the basic landline I don't need.
Keep up the good work, Verizon.
UPDATE 11/12/08: Got the 1Meg/384K bump today. Called my local business office yesterday, and was given a upgrade effective date of today. Upgrade went on schedule, and I an happily cruising at slightly over 1 mbit download and a little shy of 384 K upload. Speed test and stats:
»www.speedtest.net/result/354994063.png
Stats:
Transceiver Revision: 4.2.0.11
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Fast
Transceiver Information Down Stream Up Stream
DSL Speed (Kbits/Sec) 1180 447
Margin (dB) 31.0 25.0
Line Attenuation (dB) 23.0 11.5
Transmit Power (dBm) 15.4 11.9
UPDATE 4/11/08- Going on to nearly two years of nothing but rock-solid service. I only have to reset the modem about once every two months, and my IP address doesn't change too often, good for managing servers. I might have to upgrade to 3/768 soon, as 128 K is just not cutting it for uploads and server hosting, among other things.
Considering all the capping going on in the cable industry, and the throttling of bittorrent and such, Verizon has done a good job maintaining their position as a 'dumb pipe' provider. No funny business; that's what is a good ISP. In all, great job Verizon, and keep it up!
UPDATE 10/29/07- Everything is still rock-solid for me. Just a brief issue a few weeks before, but a quick call to tech support solved it via a password reset. Funnily enough, I was lucky enough to get an actual american guy on the line... go figure. We had a nice laugh about the fact that I could literally spit at my CO
Original Review:
I've had Verizon DSL for almost like....2 yrs., so I think its about time I review it.
At first, it took almost 6 months to actually qualify my line, as I was on the distance limits where DSL starts crapping out. Finally, ordered month to month 768 service in April 2006. Kit arrived about 4 days later, with SRD a week later. About 5 days later, I had set up everything, and decided to turn on the modem just for the hell of it. Surprise, it synced right up. Went through the set-up, and speeds were approx. 500 K. Well below the advertised, but was great compared to dial up.
Fast-forward to December 2006-Jan 2007, and speeds often climbed to about 720 K. Funnily enough, they went back down gradually, from January to September. Also, by then, I learned about the transceiver stats thing, and managed to pinpoint it down to the line itself. Called VZ numerous times, got told it was the best the loop could handle, due to distance.
Then, in June or July of '07, few weeks after getting the 14.95 deal, I woke up to find no dialtone or DSL. Called voice repair, they sent a tech within like...30 minutes. tops. They managed to fix the dialtone, but DSL stayed out. The guy who was fixing the dialtone issue apparently had DSL equipment as well, so he did some line tests, and told me something in my particular loop was preventing me from getting the full sync.
The next week, I got a call from the CO guys, telling me that I would lose dialtone for an hour, while they switched me to a better pair. I told them to got ahead. About 2 hrs later, sure enough, the DSL light synced right up, and sure enough I had the perfect 864 sync!!
Finally, life was good.
Now, as of sept '07, I've moved to a place within 3,500 ft. of the CO, so my connection is even more rock solid. Also, I got switched to ADSL2+ and FastPath, so the connection now simply spoils me. Now then only thing is to get the 3/768 package.
»www.speedtest.net/result/186902064.png
Looks good to me.....
So, overall, once issues are resolved, Verizon rocks in terms of reliability. I mean, it's DSL, so longer loops will always be a bit iffy, but as far as the price vs. speed, I think it's still the best value around.
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