 Review by mikepd 
UPDATED: 2.2 years ago
member for 9 years, 4031 visits, last login: a few hours ago
 New Port Richey,Pasco,FL
 Contract price not specified.
 "reliable connection, qualify for 3Mb/768Kb service, decent bundles"
 "terrible install problems with no one person taking charge to fix them"
 "great service once you can get it going and it helps if you can fix inside problems yourself most of the time"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I had DSL installed in 2000 and there were many problems with it. No one person was able to take charge to get things fixed as Verizon is comprised of 3 separate companies (ILEC AKA Phone Company, VASG then called VADI which controls network operations, and lastly VOL, the ISP). So the finger pointing began and I was left in the cold wondering if I was ever going to get off of satellite. At last, someone decided to take charge of things and I soon had DSL installed.
Other than some problems related to either hurricane damage or equipment failure at the CO, I have not had any real problems with my service and the longest I was down for was about 4 days when something had to be replaced in the CO.
I realize there have been people who have had constant problems with their service but mine has been very reliable for seven years now.
Followup comments: | Forums » comments on review of Verizon Online DSL |
|
Verizon Online DSL
(103)
(90)
·
·